114 Ramblewood Road
Bartlesville, OK 74003
[protected]
[protected]@gmail.com
November 2, 2023
FULLBEAUTY BRANDS
dba: Catherine's
Corporate Headquarters
One New York Plaza
New York, NY 10004
RE: CAN'T PLACE ORDER!
I have enclosed copies of my efforts to place an order on-line. Your system would not accept my Credit Card information and kept recycling to enter it. I went on line and tried to delete my old Credit Card info. It deleted, but when I went back to order my clothes, it popped back up and I couldn't get rid of it. That Credit Card had expired anyway. WHAT A HUGE MESS!
Then I called in on your 800 number. WHAT A MISTAKE! The foreign girl kept putting me on hold - our call was well over 10 mins long. I finally hung up. She obviously couldn't help me. You obviously have some communication problems going on!
I would still like to order these clothes. I am concerned they will no longer be available at the listed sale price. Could someone please contact me to work on this?
Frustrated Customer!
Barbara Kelley