Galaxy Lamps’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their lighting products.
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Galaxy Lamp Review: Cool Design, Poor Customer Service
I mean, come on, it's not rocket science, just send me a new one or give me my money back. The lamp itself is pretty cool though, I'll give them that. It's got this galaxy design that looks like you're staring up at the stars. It's a nice touch to any room and definitely adds some ambiance. But the fact that I can't even use it because it arrived broken is a major bummer. I just hope they can sort this out soon because I really want to enjoy my new lamp. Overall, I'd say the product is good, but the customer service needs some serious improvement. If they can get that sorted, then I'd definitely recommend giving Galaxy Lamps a try.
Transform Your Room into a Galaxy with Galaxy Lamps: A Review
Galaxy Lamps is a pretty cool website that sells these lamps that look like galaxies. I bought one for my room and it's really awesome. The lamp has different colors and it looks like you're in space. It's really easy to use and it comes with a remote control so you can change the colors and brightness. The only thing that's kind of annoying is that you have to mess with your WiFi to get the app to work. It's not a big deal, but it's kind of ridiculous that you have to do that. I've never had to do that with any other app before. But once you get the app to work, it's really cool. You can control the lamp with your phone and there are a lot of different settings you can play around with. Overall, I'm really happy with my purchase and I would definitely recommend Galaxy Lamps to anyone who wants a cool lamp for their room.
Disappointing Experience with Galaxy Lamps: Delayed Delivery and Poor Customer Service
This has been a real bummer, man. I ordered a lamp from Galaxy Lamps and it was supposed to come on a certain day, but it never showed up. Now they're saying it's "pending" and they can't give me any updates. They're blaming it on COVID, but I don't know if I believe that. I tried to talk to a manager, but they wouldn't let me. And to make matters worse, the shipping company they use is called Shipbob and their customer service rep was no help at all. I'm really disappointed and I don't think I'll be buying from Galaxy Lamps again. I hope this review helps other people avoid the same headache.
Galaxy Lamps: A Total Fraud - My Experience with Customer Service and Their Scam Tactics
I bought a bunch of stuff from Galaxy Lamps, and let me tell you, some of it was pretty pricey. But when my package arrived, I was super disappointed to find out that they had only sent me their cheapest item. I tried to get in touch with customer service, but all they gave me was a tracking number and said my order had been received. I kept trying to get them to fix the mistake, but all I got was the same response over and over again. It wasn't until I pointed out that the weight of the package I got was way less than what it should have been that they finally stopped responding altogether.
I was so mad about the whole thing that I decided to post about it on their Facebook page. But as soon as I did, they blocked me! I noticed that there were a bunch of angry faces on their page, but no negative comments or posts. It seems like they're just trying to scam people and then delete any negative feedback or block anyone who tries to warn others.
Honestly, I think this company is a total fraud. But if I can help even one person avoid getting ripped off like I did, then it'll be worth it to write this review.
Galaxy Lamps Complaints 0
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Is Galaxy Lamps Legit?
Galaxy Lamps earns a trustworthiness rating of 53%
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Galaxylamps.co has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Galaxylamps.co has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
About Galaxy Lamps
One of the standout features of Galaxy Lamps is the wide range of products available on their website. Customers can choose from a variety of galaxy-themed lamps, including 3D printed moon lamps, starry night projectors, and galaxy projectors. Each product is carefully crafted to ensure that it meets the highest standards of quality and durability.
Galaxy Lamps is committed to providing customers with a seamless shopping experience. The website is user-friendly, making it easy for customers to navigate and find the products they need. The company also offers fast and reliable shipping, ensuring that customers receive their orders in a timely manner.
Another great feature of Galaxy Lamps is their excellent customer service. The company has a team of knowledgeable and friendly customer service representatives who are always ready to assist customers with any questions or concerns they may have. Whether you need help choosing the right product or have a question about your order, the team at Galaxy Lamps is always available to help.
Overall, Galaxy Lamps is a top-notch online store that offers customers high-quality galaxy-themed lamps, excellent customer service, and a seamless shopping experience. If you're looking for a unique and stylish way to light up your home or office, Galaxy Lamps is definitely worth checking out.
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Galaxy Lamps Contacts
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Galaxy Lamps phone numbers+1 (833) 768-0529+1 (833) 768-0529Click up if you have successfully reached Galaxy Lamps by calling +1 (833) 768-0529 phone number 0 0 users reported that they have successfully reached Galaxy Lamps by calling +1 (833) 768-0529 phone number Click down if you have unsuccessfully reached Galaxy Lamps by calling +1 (833) 768-0529 phone number 0 0 users reported that they have UNsuccessfully reached Galaxy Lamps by calling +1 (833) 768-0529 phone number
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Galaxy Lamps emailsinfo@galaxylamps.co99%Confidence score: 99%Supportsupport@galaxylamps.co98%Confidence score: 98%Supportmarketing@galaxylamps.co97%Confidence score: 97%Sales
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Galaxy Lamps social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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