Lampeez
reviews and complaints

I recently had a negative experience with Lampeez (lampeez.com) and I would like to share my story. My mother purchased a football lamp for my son for Christmas, however upon assembly, we unfortunately discovered that the base was put together incorrectly and the cord wouldn't even properly fit to make the lamp work.

After trying to contact the company via email and phone, I unfortunately found that no one was picking up the phone. I was advised by the company to email them for assistance. Despite sending multiple emails to the company, I was extremely frustrated with the lack of responsiveness and the incompetent employees who I felt were not helping me.

I provided the company with three pictures showing the issue, which I thought was clear, but I have been left waiting since my initial contact on December 29th. I find it unbelievable that it has taken almost two months to review my case and I'm still waiting for a solution. It's just unacceptable.

At this point, I have had enough and I feel that I need to escalate my concern. I do not appreciate the lack of urgency demonstrated by the company, who are supposed to have my satisfaction in mind. I am extremely disappointed with their lazy and inconsiderate behavior and I feel the company has displayed a level of incompetency that is unacceptable.

As a result, I feel it is necessary to escalate this concern and I am contemplating contacting the Better Business Bureau to report this issue. I hope that I can reach someone who can actually make things right, because at this point, I am just so frustrated with the entire experience.

Recently, we had an experience ordering from Lampeez (lampeez.com). We must say, we were quite disappointed with the received products, as well as the company's customer service. We purchased two lamps, and while one of them was satisfactory, we couldn't help but feel a bit cheated by the second product. Its appearance didn't live up to the 3D representation that caught our attention on their website.

Moreover, we were eagerly waiting for the second lamp, which was supposed to be delivered in time for Christmas. However, it wasn't shipped to us, and we had to contact customer service. We had also used a coupon code that promised discounted rates and free shipping. However, the shipping fee was charged on our delivery, and when we pointed it out, they told us free shipping was only valid on orders worth $100 or more. We feel that this information should have been made clear to us before we made our purchase.

When we finally inquired about our missing order, we were informed that our shipping address was incorrect - which it was not. The staff did not inform us of any delivery problems earlier and waited until we reached out to them to clarify. Given these concerns, we are disheartened to say that we regret doing business with Lampeez, and we don't want to engage with them in the future.

I was eagerly anticipating my latest purchase from Lampeez, a unique and glowing addition to my home and some thoughtful gifts for my grandsons. Although my initial excitement was briefly dampened after seeing that my order was still in the “shipping cueue” after 2 and a half weeks, I decided to reach out to Lampeez to get an update on the status of my order. Truthfully, I had felt a little apprehensive due to some negative reviews I had read online previously, and was worried that I may have fallen victim to a scam.

However, the customer service representative I spoke with was extremely helpful and informed me that the delay was due to a minor hiccup- one of the items I had ordered was not available until after December 31st, but she had promptly credited me back for that item whilst fast-tracking the rest of my order to ensure that they arrived before Christmas. I was really impressed by the efficiency and transparency of their service.

When the items arrived, I was thrilled with the high quality and uniqueness of the lamps. My grandsons' faces lit up with excitement when I presented them with their gifts- they were absolutely in awe of their new, colorful lamps! I couldn't help but feel like I had really scored a winner this Christmas.

Now, having put the negativity from some other reviews behind me, I fully intend to go ahead and purchase the lamp that was previously unavailable. In fact, I’ve even recommended Lampeez to my friends and family! I have no hesitation in ordering from them again and take this opportunity to thank them for ensuring a very memorable Christmas for myself and my loved ones.

My experience with Lampeez (lampeez.com) was a complete nightmare. I was excited to purchase 3 lamps for a total of $120, but to my dismay, I never received them. When I contacted the company to inquire about my order, they informed me that the lamps had been delivered by FedEx. However, when I contacted FedEx, they directed me back to Lampeez.

To make matters worse, Lampeez has no phone number to call and speak to a representative in person. All communication is done through email, which made it difficult to get in touch with someone about my missing order. Despite my efforts to resolve the issue with Lampeez, they refused to take responsibility for their mistake and left me feeling extremely frustrated and disappointed.

It's clear that Lampeez is a fraudulent company that preys on unsuspecting customers. They offer enticing products at a seemingly reasonable price, but fail to follow through with their promises. I found it appalling that they were not willing to assist me in any way after I was scammed out of my hard-earned money.

I urge anyone reading this to steer clear of Lampeez and take their business elsewhere. Don't make the same mistake I did and fall victim to this deceitful company. Even worse, they ask for proof of purchase on their website, which is impossible for some customers to provide due to security reasons. It shows that this company is not trustworthy and only serves to further their fraudulent activities.

As an elderly individual on a tight budget, I now have to inform my family that I was scammed and am unable to provide them with gifts. It's an embarrassing and heartbreaking situation, and I wouldn't want anyone else to go through the same thing. Stay away from Lampeez – they are nothing but a scam!

In search of unique and meaningful Christmas gifts, I turned to Lampeez. I had my eye on a few of their beautiful lamps and decided to place an order, giving myself a six-week lead time before the holiday season. Unfortunately, when I reached out to the Lampeez team two weeks prior to Christmas to inquire about my order, I didn't hear back for over a week. I was left feeling unsettled and worried that my gifts wouldn't arrive in time.

Finally, the week of Christmas arrived and we decided to celebrate early. To my disappointment, the lamps I had ordered from Lampeez didn't arrive until after the holiday had passed. I was incredibly frustrated and disappointed with the situation. Wanting to return the lamps for a refund, I reached out to the company and waited two more weeks for a response. Despite their initial offer of a 15% discount, I had already replaced the gifts, so I declined their offer.

Another week went by and the company finally responded with an offer to return the lamps, but there would be additional costs for shipping and a fee. This was not the resolution I had hoped for or expected, and overall, I would not recommend this company.

Looking back, I noticed that the Lampeez website claimed customers would receive a draft of the product before it was shipped so they could confirm their purchase. However, this was not the case for my order, and the lamps arrived without any communication or confirmation from me.

In checking the Better Business Bureau, I also found a slew of negative reviews, further supporting my experience with this company. I urge any potential customers to exercise caution and consider alternative retailers. Don't waste your time or money on this fraudulent company.

Recently, I purchased 3 lamps from lampeez.com, and I must say that the experience was not as great as I expected. Initially, I was excited about the lamps, but soon after my purchase, I realized that they required either a computer or batteries to operate. This was a bit of a disappointment, especially since I intended to place one of the lamps in an area with no computer.

To begin with, the lamps did not appear 3D as advertised. This left me feeling misled and dissatisfied with the product. Besides, one of the lamps only worked on batteries for a single day, and after that, it stopped functioning correctly, leaving me with only a few color options. However, this too did not last long as the batteries died after just three days. After replacing them with new ones, the same problem persisted.

I decided to reach out to the company's customer service department for assistance, and they suggested that I connect the lamp to a computer to see if it would work. I followed their recommendation, and it indeed worked. However, I explained to them that I had purchased the lamp for a room without a computer, making it useless if it could not operate on batteries. Despite several email exchanges, they stopped responding to my inquiries, which left me feeling frustrated and disappointed.

The price of $34.99 for each lamp was steep compared to its quality, and I felt it was a complete waste of money. What's more, when I posted my review on their website, they promptly deleted it. It was evident that they only wanted to showcase five-star ratings on their site, which made me question the authenticity of their other reviews.

In conclusion, my experience with lampeez.com was not satisfactory, and I wouldn't recommend anyone to purchase lamps from their site. The quality of the lamps was lower than my expectations, and their customer service was unsatisfactory.

My experience with Lampeez (lampeez.com) was quite frustrating. I was excited to place an order, including a custom order, and eagerly awaited confirmation of shipping. Though I received regular emails for two weeks informing me that my order was being shipped, I never actually received any confirmation that it had been sent. After waiting for some time, I reached out to request a refund. Although they promptly emailed me a list of all the items being refunded and the amount I could expect to receive, I was surprised to see that my total refund came out to over $300, a far cry from what I had paid. In addition, there was no explanation provided for why the refunded amount was so much lower than the total.

To make matters worse, Lampeez then attempted to ship part of my order only two days after alerting me that the rest of my order would take three to four months to arrive. I replied that the shipping information was incorrect, yet my response received no reply. Instead, they shipped the incorrect order three days later. It wasn't long before I received yet another email confirming that my order would be refunded, and just like before the total refund amount was over $320. Of course, the amount actually refunded was only a little over $51. I was also disappointed to see that although all the items I had ordered and paid for were listed as being refunded, there was no mention of the items that were paid for but never included in my order.

In response, I asked for a picture of the items they claimed to have shipped, but it has been two weeks since I made that request and I have still received no response from the company. All in all, my experience with Lampeez has been a difficult and frustrating one, and I would caution others against ordering from this company until they can iron out their issues and provide better customer service.

Recently, I decided to place an order on Lampeez (lampeez.com) for my friend's birthday. After completing the order, I was pleased to receive an immediate email confirmation, and I was informed that my order was being prepared for shipment with a tracking number. However, after a couple of weeks, I did not receive any tracking updates about my order. So, I decided to call their customer support number. Disappointingly, no one answered the phone, and there was no recording either. I was a bit worried until I found the online chat option on their website and contacted them.

I inquired about my order and was concerned about the absence of a phone number on their website. They responded that they had no phone service available at the moment. That made me a little suspicious. I asked them about the status of my order, and they informed me that it was out of stock, and they were waiting for shipment from a warehouse in China. I was surprised because their website stated that the products are shipped from a warehouse in Texas. That was another red flag for me.

Moreover, their communication was very poor because they did not inform me about the delay in my order. It seemed like they were not concerned about their customers' satisfaction since they did not make an effort to reach out to me. On top of that, their website's stated shipping time was an inaccurate representation of their shipping processes.

All these incidents made me doubt the legitimacy of this company. I have to say, I would not recommend ordering anything from Lampeez. Their lack of transparency, poor communication, and misleading website information all suggest some fraudulent activities.

I absolutely love shopping at Lampeez.com! Over the past two years, I've purchased four lamps from them and have had nothing but positive experiences. In 2018, I bought the lighthouse lamp as a gift for my mother and it was a huge hit with her. The following year, I purchased the elephant lamp for my best friend and it looked absolutely adorable in her room. In 2019, I decided to treat myself to the Love Knot lamp and I have to say, it's one of my favorite pieces in my house. Just last month, I also got the unicorn lamp for my niece and she couldn't be happier with it!

One thing that I really appreciate about Lampeez is their commitment to delivering orders on time. All of my orders arrived within the promised timeframe, and I've even received some earlier than expected. I did read a couple of reviews that said delivery took a long time, but in my opinion, that's not typical. With everything going on in the world right now, I think it's only fair to give companies a little slack.

I did have one small issue with my elephant lamp, in that the USB charger was missing. But I was so impressed with how quickly customer service got back to me. I sent them an email and within just one day, they replied saying that they would be sending out a new charger express! That's what I call excellent customer service.

Overall, I've been extremely satisfied with my purchases from Lampeez. Their prices are reasonable, and they often have sales or promo codes that make their items even more affordable. Of course, no business is perfect, and I know there can be exceptions to excellent service. But based on my experiences, I would absolutely recommend Lampeez to anyone looking for unique and high-quality lamps.

When I decided to purchase a swimmer lamp as a Christmas gift for my 10-year-old niece, I came across Lampeez's website and was excited to find what seemed like the perfect present. The site promised delivery within 7-10 days, so I placed my order on 11/26/18.

Unfortunately, I waited for three weeks with no news about my package, so I reached out to Lampeez's customer service for an update. To my disappointment, I received an email claiming that USPS had labeled my lamp as undeliverable, which I later discovered was a fraudulent email.

To make matters worse, I eventually received a wine lover's lamp on Christmas Eve, instead of the swimmer lamp I had ordered. I reached out to Lampeez's customer service again in an attempt to get a refund, but they were incredibly slow to reply. Eventually, I had to file a dispute through my credit card company.

When Lampeez finally contacted me, they asked me to send back the wine lamp before they would refund me, which was a hassle considering the headache I had already gone through. To my dismay, they only refunded me the cost of the lamp, minus shipping, which was unacceptable considering the poor service and fraudulent emails.

To add insult to injury, Lampeez never once apologized or took any responsibility for the terrible experience I had. Even worse, my mother-in-law also experienced similar issues with a lamp she ordered for my son, which arrived too late for Christmas.

Overall, I would not recommend Lampeez as a trustworthy or reliable company. They should be investigated for fraudulent practices and should not be in business.

I recently had an experience with Lampeez.com that left me feeling extremely disappointed. I had placed an order for a swimmer lamp as a gift for my son, but what arrived instead was a wine bottle and glasses lamp. Confused and frustrated, I scoured the website in search of a phone number to call for advice but couldn't seem to find one. So, I decided to reach out to their support team by submitting a ticket on December 26th, in hopes to have the problem fixed.

The support team did reply to my ticket with a message stating that they will resend me the actual product I had ordered. However, despite their promise to rectify the situation, I have yet to receive any update on the status of my order as of January 18th. I have sent numerous follow-up emails but to no avail. Sadly, it seems like the customer service at Lampeez is practically non-existent, and they don't seem to care about addressing any issues raised by their customers.

Feeling quite frustrated and disappointed, I had no other choice but to open a dispute on my credit card to hopefully get my money back. I must admit that such an experience was disheartening, and given the way Lampeez handled this situation, I would discourage anyone from purchasing from this company.

I recently had the unfortunate experience of dealing with Lampeez and it has left a sour taste in my mouth. I placed an order for a custom lamp and was promised a delivery date which was missed by several months. As a concerned customer, I sent several emails seeking an update on the status of my order, but unfortunately, they all went unanswered. I was left with no option but to keep sending follow-up emails to their general customer service email which never yielded any response.

One of the most frustrating aspects of dealing with Lampeez was their reluctance to provide me with a phone number or email of an actual person to talk to. It was a frustrating experience navigating through the general customer service email with no resolve in sight. It was honestly a surprise when the custom lamp finally arrived, given the numerous delays and the unresponsiveness of their customer service.

However, to my dismay, the finished product was a massive disappointment. The letters on my custom lamp appeared to have been hand-written, and the workmanship was far from what I had expected. It is apparent that Lampeez did not take pride in their work and that they are not committed to delivering quality products to their customers.

Therefore, as a dissatisfied customer, I vehemently advise against purchasing from Lampeez. The terrible experience I encountered with their abysmal customer service and low-quality product is not worth the hassle. There are many other reputable and reliable companies out there that are committed to delivering high-quality products and top-notch customer service. Invest your hard-earned money and time elsewhere and avoid the pitfalls that come with dealing with Lampeez.

It appears that Lampeez is a company that has been quite problematic for many customers. In my own experience, I found that after placing an order on 11/29/18, I had yet to receive a shipping confirmation. Despite emailing the company twice, I did not receive a response. Eventually, I made a phone call to the company and, after waiting on hold for 45 minutes, I was told a story that sounded suspiciously like others I had read about in other reviews. Apparently, the whole pallet of items had been lost!

I must admit that I was skeptical of this excuse, especially when I could hear other people in the background being given the same story. However, the customer service representative promised to personally send my item to FedEx and to have it delivered by Christmas. While I appreciate the gesture, I am not entirely convinced that it will actually happen. If my item does not ship soon, I will be requesting a refund - although, based on what I have read in other reviews, I am not optimistic about getting my money back.

It is important for all potential buyers to exercise caution when dealing with this company. From what I have seen in reviews, there seems to be a pattern of poor communication and unfulfilled promises. While their products may be appealing, it is ultimately not worth the hassle and stress of dealing with this kind of frustration.

When I first received my Lampeez from lampeez.com, I was very excited to try it out! However, I quickly found myself feeling disappointed with a few things. Firstly, the charging cord provided did not fit the opening on the lamp which was frustrating. Although, I found that the lamp could also be powered by 3 AA batteries, which was a relief. The second issue that I encountered was that the middle battery spring didn't stay down and it caused the battery to keep popping up. After a bit of troubleshooting, I managed to jam the cover on and it worked, but the base of the lampeez was made of cheap plastic which was disappointing. The ill-fitting cover made the lamp unstable and not level, which caused issues when I tried to attach the skateboard. The skateboard, while very cool looking, is made of lightweight plastic and doesn't fit securely in the slot. I wouldn't recommend it for small kids as it falls over and breaks easily. While the quality issues are indeed unfortunate, it has to be said that the design of the lamp and skateboard are still very appealing and stylish to look at. Ultimately, I wouldn't recommend the Lampeez because of the quality issues, but if you're willing to look past them you'll have a great-looking, albeit somewhat precarious, lamp and skateboard to enjoy!

I recently made a purchase from Lampeez (lampeez.com) and unfortunately, my experience was less than satisfactory. I was hoping to surprise my granddaughter with a unique lamp for Christmas and ordered on December 4th. While the website advertised shipping starting at $7, I was charged almost $11 for a standard shipping option. Despite this, I was still excited to receive the item in a timely manner and eagerly awaited its arrival.

However, after 11 days had passed, I reached out to customer service to inquire about the status of my delivery. They assured me that the item would arrive on or before December 22nd and that my order was in the process of being shipped. I waited a few more days but still had not received a tracking number, so I once again contacted the company. Unfortunately, I received the same response and was still without a tracking number.

Believing that the item would still arrive in time for Christmas, I kept my hopes up and waited patiently for its arrival. To my dismay, it is now December 24th and my gift for my granddaughter has still not shown up. Despite multiple attempts to reach out to the company, I have received no response and have been left in the dark about the whereabouts of my purchase.

As a result of this experience, I am deeply disappointed in this company and will not be ordering from them again. The lack of communication and failure to deliver on their promised timeline has left me without a gift for my granddaughter on Christmas day. I would caution other customers to approach Lampeez with caution and advise them to select a different company for any future purchases.

When it comes to purchasing products online, reviews can be incredibly useful in helping us make informed decisions. Unfortunately, I neglected to check the reviews for Lampeez (lampeez.com) before making my purchase, and I have to say, I'm extremely disappointed with the product I received. Out of the 15 reviews on their website, all of them are 5 stars, which seems highly suspicious and leads me to believe that they were all written by employees or paid individuals to make the product sound better than it actually is. The rest of the reviews, like mine, are all 1-star ratings, which is the lowest rating possible.

One thing that stood out to me when I received my Lampeez was the design. The website showcases these beautiful 3-D designs that are incredibly intricate and eye-catching. However, when I received my lamp, the design was nowhere near as impressive as it was in the ad. I'm convinced that the images on their site are either CG (computer-generated) or heavily photoshopped to look much more impressive than they actually are. It's incredibly misleading and disappointing, and I wish I had known to expect this before making my purchase.

The delivery of my Lampeez was not an issue for me, as it was for many other customers who have left reviews. However, I almost wish it had been a problem because it would have given me the opportunity to try and get a full refund due to fraud. I am extremely disappointed with the product I received from Lampeez, and I would advise anyone to think twice before making a purchase from this company. It's not worth the money or the headache.

I was really excited to order two basketball lights from Lampeez for my family as Christmas gifts. Unfortunately, when the package arrived, I was disappointed to find that two soccer balls had been sent instead. I reached out to customer service right away, hoping to have the issue resolved quickly. However, I was met with frustration and disappointment. Despite trying to call for three straight hours, I was never able to speak with a representative to resolve the issue. I did eventually receive an email response, but it suggested that the correct items had already been sent--when that was not the case.

I finally received a return slip and sent the incorrect items back, as instructed. However, it has now been over a week and I have not heard anything about the correct items being sent. Unfortunately, I'm worried that I may have sent back the wrong products and have no way to get in touch with anyone at Lampeez.

The whole experience has been frustrating and disappointing. On top of all this, it seems like the company is not taking responsibility for their error, which only adds to the frustration. I would highly recommend avoiding Lampeez, as it is not worth the hassle or the uncertainty. The service is impersonal and unhelpful, and it doesn't seem like they care about their customers' experiences.

There are certain issues that have been expressed by many other reviewers regarding Lampeez. However, I hope to be of assistance by providing additional information that can be potentially helpful.

Firstly, I came across a number that seems to belong to the owner, which is 821. I had to resort to looking up the transaction with my bank just to dispute the charge as no contact was made after placing my order. When I called the aforementioned phone number, a woman answered and was able to help me out. She offered to track down my order and even allowed me to pick it up from their warehouse, which is nearby as I live in Texas. Fortunately, my order had already been shipped despite the lack of notification.

Secondly, there is a customer service number as well, which is 699. Although I opted to resolve the issue directly with the lady I spoke to, this number may serve as an alternative for those who want to seek further assistance.

I sincerely hope that this additional information will be beneficial to those who may be struggling to locate their orders and resolve any issues that they may have encountered.

On November 24th, 2018, I placed an order on Lampeez's website and was given a confirmation email that same day stating my order would be shipped within 7-10 business days. Considering the timeline, my order should have been shipped no later than December 7th, 2018. On November 29th, 2018, I received an email informing me that my order was currently being prepared for shipment and that a shipping label had been created. The email also stated that it would take approximately 1-3 days to pack the order and have it shipped from the warehouse.

Since then, I have been diligently checking the tracking number that was provided, but to my dismay, the FedEx tracking website states that the shipping label has only been created and that the order has not yet been shipped. I was also charged for my order, and although they have my money, I have yet to receive my purchase.

I decided to contact Lampeez to inquire about the delays in my shipment, and I was informed that the shipping department had made an error and that many people had filed similar complaints. Honestly, I don't feel reassured that I will receive my order in a timely manner. If I haven't received my order by December 17th, 2018, I plan to file a formal complaint with the Better Business Bureau. It's disappointing to have such a negative experience with a company I was excited to shop with, but I hope that this feedback will encourage Lampeez to take the necessary steps to improve their customer service and shipping procedures.

My experience with Lampeez was extremely disappointing. I had high hopes for their products, but unfortunately, their customer service fell short. I initially purchased two lamps, but soon realized they were not suitable for the intended recipients. I immediately sent emails and left a phone message requesting to cancel my orders, but received a confirmation email a few hours later stating that my items would be shipped in 3-4 days.

To my surprise, a few hours after that, I received another email from Lampeez informing me that the items had already been shipped and could not be cancelled. I was extremely confused and frustrated, as I had only requested cancellation a few hours prior. Upon checking the tracking information at USPS, I found out that the items were not even shipped until 4 hours after I received the email stating that they had already been sent.

Now, I can't help but wonder if Lampeez rushed my order out because I had requested cancellation and they did not want to refund my purchase. This kind of behavior is completely unacceptable and unprofessional. It's despicable that a company would go to such lengths to avoid offering refunds or even accepting cancellation requests from their customers.

Overall, I suggest that potential customers of Lampeez proceed with caution. Their products might be appealing, but their customer service leaves a lot to be desired. Based on my experience, I cannot recommend this company to anyone.