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1.0 3 Reviews 43 Complaints
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Game Vault Complaints 43

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G
11:04 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Game Vault Game vault

This morning around 5:30 I was on game log playing Starburst and my phone died at the same time my phone died I had 137 on my game when my phone died I was in the middle of a spin and as I was in the middle of the spin the game shut off because my phone powered down once I charge my phone back up 30 minutes later I tried to go back on Game Vault and play my game and when I game came back to life there was no money only 8 cent I had $137 and it was taken away and I was giving eight Cent and I just want my money back so I can complete and continue playing my game as the same time I tried to speak with the customer care support team and no one was able to help me all I want is my money back $137 and that's it and I just want to keep playing my name is Gerald on the game my tag is gerald123 gvv

Claimed loss: $93 was taken for me and also $137 was taken for me I just want it back please

Desired outcome: For my money to be added back to my account $93 the first time and $137 this morning at 5:00 was taken from my account just return my money please gerald123 gvv

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A
11:47 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Game Vault Game vault online casino

I have been trying to receive my winnings for two different occasions where I won and was not paid the correct amount for what I had won. On one occasion it was for $1,000 win and I was only paid $10 the other occasion was a $500 win and I got paid $50 I have screenshots of the two times I am complaining about and I cannot get anyone to do anything about it. I just want game vault to be fair and honest just as I am about what I have won. Game vault agent told me they couldn't fix it cause all they do is pay for winning. They have seen both screenshots of both wins of mine and I am just now getting a link from them to send y'all this complaint.

Claimed loss: $1,440

Desired outcome: Pay me for what I truly won which is $1,440

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Wade Stephen Huckaby
US
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Jan 14, 2024 3:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Thats messed up. Cause that second pic i hit the same thing and right after it hit that the 00 flipped down. Amd the crazy part is they are what started the respin then 0. Amd tben i caight the 1. I was shocked but thats only one on thos whole gameing i cant understand on the diamond game how come the highs set of 7 youll hit on there are the red 7

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4:28 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Game Vault Golden dragon

I was playing under Golden Dragon. My username: naig_vgd. I was told my minimum to cash out was 40. I got to 40 and ask to be cashed out. They didn't want to cash me told me to play to maximum. I told them no I need and wanted my money. They finally said okay but then blocked me and cashed my money out. I have pictures showing times and that my money was cashed out. Then I got restricted so I can't message them anymore about my money. Please help

Desired outcome: I would love my money or the credit on the platform

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Michael Villarreal
US
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Mar 19, 2024 11:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello, my name is Michael Villarreal im messaging ya'll because these two platforms never paid me one owes me $40 and the other $50 supposely they already redeemed and paid but they never did please send me my $90 payment to my cashapp $fuklove1433

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Ashley Ramirez
US
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Feb 27, 2024 6:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Iv been scammed outta 359 dollars on game vault but what can we do about it

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Kid Lluney
US
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Feb 10, 2024 7:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I asked "Vegas magic star on Facebook messenger to redeem and I was blocked and now my account says frozen oqwoms_gvv

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Gilbert Rea (Cookie)
US
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Jan 28, 2024 10:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was I was rob I hit for 20000 and it only gave me 200i have screen shots of. It all it could have bin accident but still you finally hit and you don't get your rewards

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Jenn Tomasich
US
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Jan 21, 2024 1:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I sent my money to play game over 3 hrs ago and I'm still waiting for it to be loaded if yall a 24/7 casino then there's no way it should take this long I play this game alot I've spent hundreds only cashed out 40 the whole time ...I don't feel like I should wait this long to play

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Thomas Tahtah Collum
US
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Jan 21, 2024 3:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

kida gaming pro owes me 2 cashouts of $59 a piece. they messaged me cashouts done and blocked me. on January the 11th 2024

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Mike salzetti
Price, US
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Jan 15, 2024 1:20 am EST

Jan 7 2024 I loaded 105 dollars end up wining $ Carmen Ellis my agent she said she couldn’t cash me out at the time so I play some more ended up getting to 1300 which now she has removed the money off my account but still has not rembust me anything at all

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Huckabee Report
US
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Jan 09, 2024 7:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I had an account with fortune gaming through Facebook Messenger. I sent Victoria Styles $Vict8stly 9.90 dollars through cash app at 1:30 am Dec 21 2023. I never got a response from fortune gaming nor my money sent back on my cash app nor the amount loaded to my game vault account. I never got a response from fortune gaming. Ty

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Miss wolcott
Akron, US
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Jan 07, 2024 1:31 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The messenger account I was connected to the gaming group got shut down and now I can't redeem the money I have on my game vault account.myusername is DRbaqG my id # 3447223

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Jennifer Coffey
US
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Jan 08, 2024 12:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

3354868 is my id and cox_ra is my username I dont remember my password. I spun the wheel and got .77 cents and need to cash out $17 please and thank you. $JennyA1982 is my cash tag

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About Game Vault

Game Vault is a leading gaming destination, offering a wide range of exciting games and immersive experiences. With a user-friendly website, game enthusiasts can easily explore and discover the latest releases, classic favorites, and everything in between. From action-packed adventures to mind-bending puzzles, Game Vault caters to gamers of all ages and preferences. With a vast collection of games, competitive prices, and reliable customer support, Game Vault ensures a seamless gaming experience for all. Whether you're a casual gamer or a hardcore enthusiast, Game Vault is your go-to platform for endless gaming fun. Explore their website, gamevault999.com, and unlock a world of entertainment today.

Overview of Game Vault complaint handling

Game Vault reviews first appeared on Complaints Board on Oct 17, 2023. The latest review It took my money and kicked me out my account was posted on Jan 6, 2025. Game Vault has an average consumer rating of 1 stars from 46 reviews. Game Vault has resolved 0 complaints.
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  1. Game Vault Contacts

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    +1 (214) 489-1152
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    Jan 13, 2025
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Game Vault is ranked 33 among 87 companies in the Computer and Video Games category

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