Menu
For Business Write a review File a complaint
Gauthmath - AI Homework Helper Customer Service Phone, Email, Contacts

Gauthmath - AI Homework Helper
Reviews and Complaints

Learn how the rating is calculated

3.2 19 Reviews 18 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Gauthmath - AI Homework Helper Reviews 37

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Nice

I highly recommend Guathmath to anyone looking for an efficient and effective way to improve their math skills. Their online platform is easy to use and the instructional videos are clear and concise, making it easy to understand even the most difficult topics. Additionally, the practice problems and quizzes are challenging yet manageable, allowing you to build your skills at your own pace. The customer service is also exceptional, with prompt and helpful responses to any questions or concerns. Overall, Guathmath is a fantastic resource for anyone looking to enhance their math abilities and I would definitely give it a 5-star rating.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Not worth it

Sometimes it takes days before they can ask questions however they say it’s free and they say all you have to do is share their app with five people to get tickets, however they actually charge me $13.13 for an answer which was wrong anyway. Don’t trust them, Apple needs to do better with these apps. Gave the wrong answer and still charge me over $13 submit it and share that with 20 people who they screwed over them to with wrong answers this is just not worth anyone’s time or their money that they’re going to take anyway I asked for a refund they never gave my money back I deleted the app completely off my phone they still trying to charge me

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper If I Could Give This A 0 I Would

Horrible idea getting this app. never again. i downloaded it expecting to be finished with my math homework. SIKE. i took a picture and it said i had to buy a subscription to see the answer. shouldve mentioned that in the description or else i wouldnt have downloaded the app. then i say whatever i’ll watch their stupid ads to get free tickets. SIKE AGAIN. they really said “Network exception. Please try again”. no frank. i wont be trying again. im deleting this app as soon as i got it. if i ciuld rate this app a 0 trust me. i wiuldve already. this is ridiculous. utterly ridiculous. just wasted my time.

-All the best,
one customer you just lost ☺️

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper gauthmarh

well this was not an app i was really expecting to be it dosent say you have to pay for it in anything until you get the app or go to the other reviews! this would be a better app if it was free because I downloaded it thinking it was free then i realized it’s not so i hit the free trial and not even days later MINUTES LATER it said i spent 30 something $$$ on this app and i didn’t wanna spend that money on this app so i tried to call them to get a refund for my money because it’s not something that i was expecting and now i have to go threw this waiting stuff just to get my money back because it didn’t explain that i was gonna spend that much or when the free trial ended ‍♀️.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Free trial is not worth it, almost like a scam

So, the app itself was great, love it. But it got to the end of the school year so I didnt need it anymore. I removed the app, but never noticed I had a subscription to something that was $31?! I didnt even want a subscription to something like that, I was never notified that I was paying money like that, and I didn’t notice until I checked my bank. Once the free trial ends it transfers to the $31 PLUS subscription. Be careful; when you delete apps, make sure you don’t have a subscription to anything! Otherwise, I really enjoyed the time I used the app, it helped me so much, this was just one minor inconvenience, which can get resolved, and im currently working on a refund! :)

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper This app is bad

When I started with this app it gave me some of the answers but there’s a problem with this app. This app is a scam of your money do not buy the free trail because the free trial is a waste and they couldn’t even do a math problem I asked for which was on negatives and instead when I scanned the problem I just got a free trial button pop up on my screen and it also said ask a tutor for help but I had experience with a friend in this app that had the tutor not even answer until the next week which is horrible but I don’t even like this app anymore now I prefer another app that I use which is much more better and this app is a scam and uses your money so don’t even try this app it’s horrible.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
Y
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper If you don’t have this app rn you are tripping bruh like what are you doing with your life

This app has saved my grades so many times it explains everything easily and if the bot can’t solve it they have tutors they can take care of it so many of them and you get free tickets every time you log i. It’s so awesome best part no ads none of that and it’s all free at your hands guys all you have to do is download it and safe your grades or do what ever you need to do like I know it sounds too good to be true but guys trustttt me on this cause I was surprised too so guys use this opportunity now. Thank You Guath Math for all you have done for me I appreciate it sooo much ❤️ keep it up I love what you are doing and I will try my best to advertise for you guys cause I owe it to you

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper TERRIBLE

first of all you only get 3 tickets. they always get the answer WRONG and after they give you the answer they say ask how the response was. the answer choices are awesome and terrible. since it’s wrong you’d click terrible. doing that gives you another question asking why. one of the responses you can choose is that the answer was wrong. you click that it’s wrong and for them to correct it, IT COSTS A WHOLE NOTHER TICKET. out of the two questions i asked, (since i could do three bc they steal your tickets for getting it wrong) BOTH WERE WRONG. i wouldn’t recommend this app to my worst enemy.

ALSO, it took them 30 minutes to respond to a short answer. if you need something quick, this is not for you

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper This app is amazing

All you have to do to get the answer you need is take a photo, it’s that easy. The app is free other then in game purchases but you don’t need to purchase anything to get the answers. If the “Gauthbot” doesn’t get the answer then their are tutors who show the steps. I will say the Guathbot sometimes doesn’t work and you need to take a second photo. The tutors aren’t always correct so if you get one on here I would recommend checking the answer or taking a clearer photo. All in all this is a great app, the Guathbot never gets any answers I show wrong so this app is just amazing, I would definitely get it if you do a lot of math and don’t have the tome to study or work out all of the math problems one by one.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Amazing get it rn omggg

This app has saved my math grades so much. If you are wondering yes you need to watch ads but they have a thing called answer cards and you can watch the ads ahead and whenever you struggle in your math you do not need to watch the ads. When I have extra time or during the weekends I watch the ads ahead and get up to like 50 answer cards for the week n case I struggle. Such a great app, great service and free. There is a plan that you can pay but I don’t think it’s necessary because without the plan the app is great. Also they have faith bot which you do not need to watch ads in and they give you the answer in like 1 second and it’s also free. If you haven’t gotten it what are you waiting for get it nowwwww!

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Stay away from this App! It’s a Scam!

First off, it’s my first time ever writing a review for an App, so there has to be a serious reason as to why I’m doing it. The App itself claims to help you with a live tutor for your math homework. 80% of the time (meaning 8 out of 10 uses) I get an irrelevant answer to what I asked! For example, if I request the tutor to solve an integral, what I get back is a 2nd grade algebra problem about suitcases. The other 20% of the time, I get an answer close to correctness. The concept of the project has potential but the tutors are ruining it. Also, when I press “ask again” I get 1 ticket taken away and on top no one checks the question again since the tutor can just say “the image is blurry” when the question had been literally answered.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Please provide more information

Hello I am very mad because whenever I scan literally ANY QUESTION It just says “Can’t solve this” AND THERE IS LITERALLY NO POINT IN THE APP IT HAS NOT EVEN ANSWERED ONE OF MY QUESTIONS LIKE WHAT IN THE WORLD? AND THE ONLY WAY TO ANSWER MY QUESTIONS IS TO BUY PREMIUM LIKE FIX YOUR APP BRO, AND THE ONLY TIMES IT HAS ACTUALLY HELPED ME ANSWER MY QUESTIONS WAS ONLY EASY QUESTIONS THAT I ALREADY KNEW. I also remember this one time where I was giving the tutor or whatever to answer my question and they used WRONG NUMBERS! FIX YOU APP! Also one time I scanned my question and it didn’t even provide me the right steps to answer my question so I did the same method they used on MY TEST AND GUESS WHAT I GOT, A 45%. IF THIS APP CANT TEACH HIGHER LEVEL MATH EDUCATION THEN FIX.YOUR.APP.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Great but lacks in a few things I’ve noticed

1) Some math like financial math doesn't get recognized as math? Especially if I’m scanning graphs, it says that it’s not math subject and returns my ticket

2) For the first time today, I scan and give a ticket to a tutor to help explain to me, I watch two ads to speed up the process but it’s literally over an hour and I have no responses from my tutor… they just said please wait this problem is a bit harder than expected and it’s just 10th grade algebra with finance. You guys to limit time for tutors to submit responses by at least 30 minutes and if the time is over return our ticket… what if we paid money for the tickets and we wasted it because it won’t come back?

Thank is all, I still love and will be keeping the app and changing my review from time to time, it has potential but it’s just a bit frustrating at times.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Not for me

After a long day being stuck in a building, I just want to get my work I’ve been assigned done with. This app intrigued me as it’s a math-solving-app. So, of course I downloaded it. It was really nice at first and it helped me with my math. However, over the months, it kind of became...“greedy”. Now, I completely understand this app needs to make a profit in someway, but either make the free version more utilizable and more available or make the subscriptions cheaper. The majority of users who use this app are teenagers to young adults, so they can’t really buy or afford these prices. Overall, I would be lying if I said the app was great, its really mediocre, but, it was once nice, I just wish it was always like that all the time. (I’m sure my opinion is a “small fish in a big pond”, but I’m just suggesting my opinion, I don’t expect the app to actually change.)

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Not what it use to be

Use to be helpful and provided alot of it. Now its just a microtransaction/ad pump. Cannot get anything solved anymore without paying for tickets or watching ads, cannot see answers anymore unless you pay for answer cards or watch more ads. And you only get so many of these tickets/cards per month which hardly makes the pay even worth it. It use to give you answers and tutor help, while you could watch ads to speed up delivery time of the answer. Almost the same as Chegg now except more ads, and the answers are not guarenteed to even be remotely right. I cannot tell you how many times i have submitted a qestion just to get a completed irrelevant answer back from the “tutors”, which just recycle old answers for similar questions and dont actually solve anything unless its a new question. Sad to see something go from great to mediocre at best. Stick to Photomath or Mathway.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper It used to be better

Use to be helpful and provided alot of it. Now its just a microtransaction/ad pump.
Cannot get anything solved anymore without paying for tickets or watching ads, cannot see answers anymore unless you pay for answer cards or watch more ads. And you only get so many of these tickets/cards per month which hardly makes the pay even worth it.
It use to give you answers and tutor help, while you could watch ads to speed up delivery time of the answer. Almost the same as Chegg now except more ads, and the answers are not guarenteed to even be remotely right. I cannot tell you how many times i have submitted a qestion just to get a completed irrelevant answer back from the "tutors", which just recycle old answers for similar questions and dont actually solve anything unless its a new question. Sad to see something go from great to mediocre at best. Stick to Photomath or Mathway.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Sick and Tired

I don’t what’s worse: me not getting this math done on a Sunday or this app making me not get this math done on a Sunday. I could’ve been settled down in a luxurious loft in Beverly Hills, own 6 G wagons, 5 mercedes, with a bag set on a 100% real genuine leather couch if such fickle, unreliable, erratic app didn’t get in the way of this. I loyally wait for Adam for 10 minutes to give me just what I need, but all I was given was nothing but lies and wrong answers. So did Grace, Carlos, and Trent. I just wanted to spend the rest of my Sunday in preparation for my mental state but this is not going to happen all because of this utter tomfoolery I’m desperately trying to withdraw from. My first step is deleting and taking my break time to right this review. If you have a bright future and much more to come don’t even think about installing this app, no matter how much you second guess yourself. At least you’ll be somewhat close to the genuine answer, unlike Cole.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Doesn’t even scan simple problems

THIS APP WRITES FAKE REVIEWS DONT TRUST IT! They have really copy pasted responses to critical reviews and even straight up said
“We don’t know if you even used our app for problems”

I saw it from a paid promotion on a YouTubers channel instantly new they were buying out false claims. I installed just to give it a second chance on some of my algebra homework I went to the he simplest problem that was a solve for x problem, said “oops we can’t solve that problem” and tried to get me to start a free trial to ask a tutor, like seriously man? They made the YouTuber say that it “can scan advanced word problems and solve them” no it can’t didn’t let me even do any word problems as a matter of fact, it tries to make me enter information for a free trial without even clicking anything it can’t even do simple algebra it basically just works like a camera calculator only can do the simple multiplication division subtraction addition, your basic stuff I don’t recommend this app and it is just a cash grab for you to buy a tutor. Period.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Improvement = Betterment

Hi! I have been using your app for some couple of months now, it saved me during my exams and helped me study and stuff but this was before a certain issue occurred. The application overall is useful and has proved time from time after all it saves my math grades and ect. Lately, the bots and the tutors that I’m assuming are bots not trying to be rude have been giving me incorrect answers and sometimes right answers. It depends on the topic of the math answer I’m asking for the issue is that they aren’t really..advanced for each math topic like they aren’t familiar with a certain math topic I think we can improve that and instill them to be familar with all and a variety of math topics so they can get the answer right. The waiting time could use a bump down and a bit faster, Gauth Bot gives you sometimes and most of the time incorrect answers and answers that aren’t even relevant to the question I’m asking for. Please, don’t add some subscription thing it won’t solve a thing and pretty unfair, I downloaded this app for free, fast, and proper math answers not to pay some subscription for add free and proper answers, because that shows that if a subscription is instill, free non subscription users will get incorrect, and wrong answers, have to wait a extended period of time, and other bad qualities. Please improve your app, gauth bot, and more tutors that are extremely advanced, technology is advancing its 2022 but it’s January and stuff but please advance the bots and tutors. I cling onto this app for my grades it’s SAVED me on multiple times please improve so I can at least have this app for a very long time, like after I graduate college and ect. I don’t wanna lose this app its great, it’s good, just improvement you can do it.

Thanks,

Gauthmath User

Read full review of Gauthmath - AI Homework Helper and 1 comment
Hide full review
1 comment
Add a comment
A
A
Ashly Ampa
US
Send a message

I had a free trial i cancelled it the same day i even deleted the [censored]ing app yall are thieves you went and resubscribe the same day idk how you did it but you did cause i called apple they said you did ur not getting my [censored]ing money stop trying me [censored]

Gauthmath - AI Homework Helper Complaints 18

ComplaintsBoard
L
8:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Gauthmath - AI Homework Helper Subscription

I chose the three day free trial and canceled because I no longer needed to app, it charged me for the 3 month package which is $31.99. Would very much like a refund since the subscription was canceled before the three day free trial was over… happened on September 27.

Claimed loss: $34.73

Desired outcome: $34.73

Confidential Information Hidden: This section contains confidential information visible to verified Gauthmath - AI Homework Helper representatives only. If you are affiliated with Gauthmath - AI Homework Helper, please claim your business to access these details.

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
N
11:29 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Gauthmath - AI Homework Helper APP

The app claimed it was FREE FOR 3 DAYS THEN TOOK £49.99 !?

Hi there

My teenage daughter has cancelled her subscription from your App on her Apple Store account I have been denied a refund of the subscription for £49.99 I am also unable to remove the payment details from her phone as it’s states “you have cancelled your subscription” then goes on to say “subscription expires on 30 April 2024” I would like you to acknowledge my refund as well as the cancellation and remove your subscription from my daughters phone ASAP

I hope to here back from you at your earliest opportunity.

Claimed loss: £49.99

Desired outcome: Refund and removal of APP from my daughters phone

Read full review of Gauthmath - AI Homework Helper and 1 comment
Update by Non Ya
Nov 11, 2023 12:02 pm EST

Please do not tell me to communicate with you through FB/IG as I have already done that and you have BLOCKED ME

Hide full review
1 comment
Add a comment
C
C
CJE85
Columbus, US
Send a message
Dec 14, 2023 6:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I am having the same exact experience!

How do we get it resolved? It’s impossible to reach Someone!

ComplaintsBoard
C
12:59 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Gauthmath - AI Homework Helper Subscription

Subscribed to a 3 day subscription and they charged my card 26.98 bloody pounds! I am a broke, desperate student and this app was my most vital help and now I am DISTRAUGHT! I made sure to cancel my subscription 5 minutes after I subscribed and they charged me! I am utterly devastated, and have contacted them MULTIPLE times just to be ignored. This is UNACCEPTABLE! A refund should be processed immediately. Absolutely horrendous app, -10/5.

Desired outcome: Please refund and a response

Read full review of Gauthmath - AI Homework Helper and 1 comment
Hide full review
1 comment
Add a comment
Z
Z
Zymir
US
Send a message
Dec 03, 2023 1:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Did this ever get resolved for you?

C
Author of the review
C
Caris Cheng
US
Send a message
Dec 03, 2023 4:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Zymir

Nope, never, and me and my friends contacted them on separate accounts multiple times. Totally unresponsive.

ComplaintsBoard
A
1:46 am EDT

Gauthmath - AI Homework Helper www.gauthmath.com

A complete scam company that takes advantage of underaged school children. They claim it is a free 3 day trial but even if you cancel it they still charge your credit card and they will continue to charge each month over and over!Never give them your card number or you will be sorry. A class action law suit needs started or they need to be closed.

also to note even when your signed up for premium service they still block and blur the questions because they want you to use tickets that will cost you even more money besides the monthly fee and wasted time. Many questions were already answered but they blur them anyway and want more money. I cancelled them 100% in less than 1 hour and they still charged my card. free 3 days trial they claim is an outright scam!

Read full review of Gauthmath - AI Homework Helper
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Why?

To get started some of us are young to buy tickets and we depend on this app bc it helps us.

Also it get me frustrated having to log out of many of my accounts just so I can get a free pass on a question.
Yet I’m here stuck on a Friday, work due today, only got a couple of days to get this done but this app won’t cooperate with me.
I’ll get back to this app when watching adds are actually beneficial and can get me a ticket to a answer.

Yet this app did help a bit when it’s a late answer.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Dissatisfied service

I recently purchased the premium version of this app because I was having issues with Gauthbot. When I purchased a premium, I was expecting good quality and good service. I ended up receiving the opposite. The first few submissions were unsuccessful. I didn’t receive the correct answer and had to wait about 15 minutes for each equation. The last question I sent in took 30+ minutes for me to receive an answer from a tutor and it wasn’t the correct answer to my question. I would like a refund.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Really nice

I love this app and it’s very helpful. It works on almost any problem. I only have problems with having to pay. I think that a little too many problems require the pass and it gets very annoying. I also really think that there needs to be a way to zoom in and out when taking a picture. Besides those, this app is great and totally recommended. Edit: I bought the premium things and know it’s just giving me wrong answers or wanting me to pay more money, at first a rated four, but know it’s a two.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Answer taking too long! 50min+

This is absurd! I’ve had this app used to solve a problem which I had “VIP”. Yet I’d waited more than 50 min with the time still going up. All for this simple tutor(Noah) to solve my question! What’s worse is I don’t have time to waste since I’m in a big rush.
Yet this answer hasn’t been ANSWERED even while the time is heading to 1 hour. Your a good app you just need to be better responsive when it comes to answering questions. I’d rate this app a 4-star if this “situation” was solved sooner.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Waste of money

I never write reviews but I paid $12 for this app. More than half of the answers say “no answer yet” and i was still failing algebra! Please don’t waste your money or time on this app like i did! I tried reaching out to their “support team” and I only get directed to the main Gauthmath page. Their is no “support team” ITS A SCAM. I have unsubscribed from this app. And I’m sad they got me for $12. DO NOT FALL FOR IT ! If you still need math help (I highly recommend brainly, it’s also a lot cheaper)

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Good but could be great

It’s great for algebra, some geometry but not for statistics. I loved this app and recommended it to everyone taking a math course. The last few updates have made the app frustrating to use. It is taking longer and longer to get responses from tutors and then they just “time-out” after 40 mins of waiting. Their camera quality has drastically fallen, the images come out very blurry and my question understandably gets rejected and it’s not my phone, I clean the lens and I’ve others and it’s almost always blurry.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper I am reporting this scam

I paid for the month and only received 12 tickets. False advertising is grounds for fines of up to $10000 enforced by the FTC.
In addition, to paraphrase the app store review guidelines, misleading customers by promoting services that are not what was contracted for in the payment agreement, specifically, not actually providing services offered for the monthly subscription for unlocked content, versus tickets is grounds for removal of you application from the App Store and termination of your developer account.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Paywalls

The app is extremely useful for getting past your math class and provides an easy explanation to problem.
However, the app amongst many other has started adding paywalls to get a answer to your question. I don’t mind having to watch ads to get an answer but having to pay $9.99 a month for answers that may not always be correct or directly correlated to the question I feel is ridiculous.
I would like to see it changed but I don’t think it will change anytime soon especially with kids alike going back into school.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Taking way too long to solve

I’ve had this app for a while but haven’t used it much as i anticipated todo yk I decided to use it today for some math help and tutor named Daniel- taking WAY too long. They’ve been “solving” it for 2 HOURS. And I watched all ads for the highest speed. Usually online tutors I had solved my questions less than 40 minutes. this is goofy can’t redo it again because I have no more tickets left. I have to wait 2 more days to receive another one. Not saying the app is horrible. It has helped me before - but the experience I just had was extremely irritating

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper this so bad

Bruh I got this app to help me which it didn't even help, I only applied for free trial and next thing i know it keeps charging my card everyday trying to get 31.99. Thank god my card is locked, but now I cant remove my card from apple because of this stupid subscription that I already cancelled. Even Though I cancelled the subscription I have to wait till AUGUST till im able to remove my card. End of the story dont even try the free trial unless you want your card charged multiple times (if u lock your card) To the point your card has to be locked and you cant use.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Disappointed

I used Gauthmath for almost a year now and it used to be great! I didn’t have to worry about free trials just to get a few tickets and answers from tutors. Now it feels almost impossible to get what I’m looking for without needing to spend actual money to do so. Gauthbot isn’t as reliable anymore so it’s like you HAVE to get in touch with a tutor. I miss when it was easier. I understand as the app develops changes will be made, but I dislike how the change greatly affected the users of the app. This is no longer an app i’d recommend to friends/family. I’m disappointed.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper No

All the good reviews you see are a year old. A year ago, when this app was somewhat good. When you could get SOME things, SOME answers for free. Now, everything you need Gauthmath plus. They used to have a check in system where you could get free tickets. ONE year ago. They took it away. The answers are only right have the time. Sometimes tutors will take like 24 hours because they forget about you. You only get a 3 day tryout of Gauthmath plus. This app is so money hungry. They dont want to helo you. They want your money. This app may be free, but its never really free.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Gauthmath - AI Homework Helper has left an official reply on this complaint.

Gauthmath - AI Homework Helper Meh

It can give you some answers but a lot of the time the answers aren’t even equivalent to what the answer should be. Got better, faster answers off of google. A couple of times when trying to use the app it would say it would take about 10 minutes to be solved but had an option for the answer within 30 seconds if you watch 30 seconds of ads. It’s annoying, obviously it wouldn’t actually take 10 minutes or else you wouldn’t be able to get the answers in 30 seconds. It’s annoying, please work on that. And don’t waste your time with this app when google is faster and doesn’t have ADS.

Read full review of Gauthmath - AI Homework Helper
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Gauthmath - AI Homework Helper literal scam, don't download

so i'm searching up a question on google and i see the exact question i'm looking for. imagine the disappointment on my face when it says to scan a QR code to download the app to see the answer. frustrated, i download the app on my phone and then take a photo of my question. now i'm expecting my answer. would you look at that because i have to pay to get a singular answer. i am not paying for one question. this is absolutely ridiculous. i feel sorry for anyone who's actually going to pay for this piece of scamming garbage. do yourself a favor and go on brainly. at least that gives me free answers.

Read full review of Gauthmath - AI Homework Helper and 11 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
11 comments
Add a comment
P
P
Person Of No Interest
US
Send a message
Mar 06, 2024 6:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I can’t listen to Spotify when doing my homework because Gauthmath has added the music tab. There is no option to get rid of this tab and it’s messing up my music.

View 0 more photos
C
C
clairealena
US
Send a message
Jan 14, 2024 8:15 pm EST

I cancelled my guathmath subscription Sep 6, 2023 and you guys keep charging me money the past 4 months. Today I just got charged against 10:15 am.

Z
Z
Zymir
US
Send a message
Dec 09, 2023 5:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

So Gauthmath told me that I could sign up for a 3 day free trial for their 3 month plan and I cancelled it before it automatically renewed but now they’re tryna charge me $31 even though I already cancelled it before the free trial ended.

K
K
Katia Luna
US
Send a message
Dec 03, 2023 4:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I requested a refund days ago, they answered me the next day and it appears that I was already refunded but I still haven't received it in my bank account, it's been two days now.

K
K
Katia Luna
US
Send a message
Nov 28, 2023 8:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I paid for the 1 month subscription, which was 11 dollars, then it gave me the option to log into my account and then there was no ticket

S
S
Spencer Thomas
US
Send a message
Nov 25, 2023 10:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Gauthmath said they would give me a 3 day free trial for Gauthmath Plus Premium so i purchased with the intent to try it out but was devastated to find out there was no free trial and they charged my card 33.00 dollars. It clearly stated I would get a free trial before being charged. Very unhappy as I am financially struggling.

O
O
Obaid07
Islamabad, PK
Send a message
Oct 23, 2023 3:40 am EDT

My answer is correct. It was not mentioned in the question that up to which decimal point we need the accuracy. I have solved it right and there is no difference in the answer given by me and the answer given by the spot check team.

View 0 more photos
S
S
smh66901
Concordia, US
Send a message
Oct 23, 2023 5:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I tried to access the homework helper thru my computer. The company charged my credit card twice when it was supposed to be a 3 free day trial. Once I logged in I could not access anything. I shut down my computer and tried to log back in and it said count does not exist.

S
S
saruhvf
US
Send a message
Oct 23, 2023 3:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

don’t even think about doing it because it will tell you that you get a 3 day free trial but next thing you know you get charged $49.99 it’s then when you apply for a refund twice apple keeps denying you

M
M
mad31inee
Vero Beach, US
Send a message
Oct 11, 2023 1:29 pm EDT

To be able to use the app i had to get a subscription. It told me that i would get a 3 day free trial. when i look at the subscriptions and then my bank account it took out $30 for a 3 month subscription. i don't have money to just pay for that and i was just scammed

Overview of Gauthmath - AI Homework Helper complaint handling

Gauthmath - AI Homework Helper reviews first appeared on Complaints Board on May 11, 2023. The latest review Subscription was posted on Jan 30, 2024. The latest complaint Why? was resolved on Jun 09, 2023. Gauthmath - AI Homework Helper has an average consumer rating of 4 stars from 37 reviews. Gauthmath - AI Homework Helper has resolved 14 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Gauthmath - AI Homework Helper Contacts

  2. Our moderators are in the process of gathering information about this company 🔎
Gauthmath - AI Homework Helper Category
Gauthmath - AI Homework Helper is ranked 222 among 300 companies in the Mobile Apps and Add-Ons category

Most discussed Gauthmath - AI Homework Helper complaints

literal scam, don't download
2
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.