General Supplies
Reviews and Complaints

My experience with General Supplies Inc. (gsistore.com) was just okay. The website itself didn't feel very up-to-date. I found the shipping box I needed, but I was a bit disappointed with the price. They charged me $12 for a box that I could have gotten from USPS for only $6. Personally, I thought that was too expensive.

The process of ordering was simple enough. I selected the items I wanted, printed the label, and packed everything up. It took me a maximum of 5 minutes to complete the whole process. Now, if they're charging $6 for just 5 minutes of work, it makes me wonder if they're paying their employees $70 per hour or $140,000 per year. That sounds like a pretty good job to me!

Anyway, I hope you have a nice day.

My order was supposed to ship in 3 days. So far, I haven't received any notice that it has shipped. I'm wondering if it has actually been shipped. I have a customer whose boiler is currently not working, and his hot water comes from an indirect tank connected to the boiler. It's really important for me to have some communication regarding the status of my order.

Checking out from General Supplies Inc. was a bit of a hassle, to be honest. I attempted to use my trusty credit card, but it kept giving me a hard time, claiming there was some sort of issue with it. Frustrating, right? However, I didn't let that deter me. I decided to give PayPal a shot, and lo and behold, it worked like a charm! I must admit, though, this whole ordeal wasted quite a chunk of my precious time that could have been better spent elsewhere. Hence, my overall rating of 2 stars.

The payment process on the General Supplies Inc. website is absolutely terrible, let me tell you. I mean, seriously, it's like a never-ending loop of frustration. So, here's what happened: I placed my order, right? And then, I got this email confirming my order. Great, right? Wrong! Turns out, I had to reorder because of these annoying shipping charges. Ugh, what a hassle!

But wait, it gets even worse. When I tried to pay for my order with my card, it just wouldn't go through. Like, seriously? So, I had to dig out another card and try again. Can you believe it? Talk about wasting my precious time. At this point, I'm not even sure if I'll ever receive my order. It's like a big question mark hanging over my head.

I mean, come on, General Supplies Inc., get your act together! This whole experience has been a major headache. I just hope that all this trouble was worth it and that I actually get what I ordered. Fingers crossed, I guess. But honestly, I'm not holding my breath.

I recently placed an order with General Supplies Inc. (gsistore.com), but unfortunately, there were some issues with the delivery. It seems like the order was either sent to the wrong address or mistakenly scanned. I decided to reach out to their customer service team via email to seek a resolution.

To my disappointment, their response was not satisfactory. They informed me that I would have to wait for a few days to see if the package arrives. This kind of delay is quite frustrating, and it reflects poorly on their customer service. In comparison, other companies would have promptly shipped out a replacement part, and if the original package eventually arrived, I would have gladly returned it.

It's disheartening to encounter such a lack of efficiency and responsiveness from General Supplies Inc. I expected better service, especially considering the availability of alternatives in the market. Hopefully, they can improve their customer support and address these issues promptly in the future.

I did it late at night, when there wasn't anyone around to help me. So that made it more challenging! I listened to the automated phone service last night, it said that I would be charged a fee? What kind of fee? I don't want to be charged a "fee" to shop here?! Yes, you can check back, I guess, to see if I am satisfied with my order! Thank you! ~~~Jan

I recently had an experience with General Supplies Inc. (gsistore.com) and I must say, it was quite an adventure. I decided to tackle my shopping late at night when there wasn't anyone around to lend a helping hand. Let me tell you, that made things a lot more challenging!

So, I dialed their automated phone service and boy, was I in for a surprise. The voice on the other end mentioned something about a fee. A fee? What kind of fee are we talking about here? I certainly don't want to be charged any extra fees just to shop at this place! That's not what I signed up for!

Despite my concerns about the mysterious fee, I went ahead and placed my order. Now, I'm eagerly waiting to see if everything turns out alright. Will my items arrive in good condition? Will they meet my expectations? Only time will tell.

In the meantime, I appreciate the option to check back and see if I am satisfied with my order. It's reassuring to know that they value customer feedback and are willing to make things right if necessary. Hopefully, I won't have any issues and my shopping experience will end on a positive note.

Thank you, General Supplies Inc., for providing me with the opportunity to shop on gsistore.com. I hope my order arrives soon and meets my expectations. Fingers crossed!

I gotta say, I was pretty annoyed when I was browsing through General Supplies Inc.'s website (gsistore.com). Every time I wanted to check out some other items on different web pages, my cart information kept popping up and getting in the way. It was a real hassle having to close that cart info every time I opened a new page. I mean, come on, we all know how the cart process works. There's no need to constantly shove it in my face every time I click on something.

Now, I will admit that General Supplies Inc. did have a good price on the item I was interested in. But honestly, the whole cart situation just left me feeling annoyed. It's like they were trying too hard to make sure I didn't forget about my cart, but it ended up being more of a nuisance than anything else.

So yeah, I ended up leaving their site feeling frustrated. I appreciate the good price, but the constant cart reminders just didn't sit well with me. Thanks, but no thanks.

The shipping fees at General Supplies Inc. are a bit peculiar, if you ask me. I recently placed an order for a teeny-tiny product that weighed less than an ounce. Now, according to their special shipping policy, anything weighing less than 2 pounds should qualify for a discounted shipping rate. So far, so good.

But here's where things get a little wonky. When I attempted to order two of the exact same product, I was denied the special shipping price. Now, hold on a minute! If I had ordered a dozen of these items, they would have still weighed less than 2 pounds and easily fit into the same box that my single item arrived in. It just doesn't add up, does it?

I must say, General Supplies Inc., your shipping fee logic is a bit baffling. It's almost as if they want to charge me more for ordering more of the same lightweight product. I mean, come on! Shouldn't the shipping cost be consistent regardless of the quantity?

I hope they take a closer look at their shipping fee structure and make it more sensible. It's frustrating to feel like you're being penalized for wanting to buy more of their products. I'm all for supporting businesses, but let's be fair here!

Overall, General Supplies Inc. has a wide range of products and their website, gsistore.com, is easy to navigate. However, their shipping fees could definitely use some improvement. It's a shame because it tarnishes an otherwise decent shopping experience.

General Supplies Inc. (gsistore.com) is a pretty decent website overall, but there is one small issue that I encountered. When I reached the final page, the 'contact' information displayed my email address, even though I attempted to modify it earlier and saw that it was correct on the initial screen.

Unfortunately, I must say that the customer service provided by General Supplies Inc. was quite disappointing. I decided to give them a call in order to confirm the sizing options between 3/8 and 1/2. However, the person who answered the phone seemed to have difficulty speaking and understanding English as their primary language. It was rather frustrating because they kept repeating the same thing over and over again, which didn't make any sense in relation to my question.

Every single item I received from General Supplies Inc. (gsistore.com) was either made by some cheap company overseas or it was defective. I mean, seriously, what a disappointment! I ordered a pilot assembly and guess what? It was defective! Can you believe it? It caused hundreds of dollars of repairs to my furnace. Talk about a major headache!

Let me tell you, I will never, ever buy from this guy again. And let me warn you, anyone who buys from him runs the risk of doing serious damage to their system. I mean, come on! The parts he sells are so cheaply made, it's like he doesn't even care about quality. They are definitely not OEM parts, that's for sure.

Oh, and get this. I actually contacted him to see if he would offer any help. You know, maybe some sort of compensation for the damage caused by his defective product. But guess what? Of course, he did not offer any help at all. Can you believe the nerve?

I'm telling you, folks, stay away from General Supplies Inc. (gsistore.com). Save yourself the trouble and find a reputable seller who actually cares about their customers and sells quality products. Trust me, you'll thank me later.