Gengo’s earns a 4.2-star rating from 4 reviews, showing that the majority of clients are very satisfied with translation services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Mixed Experiences with Gengo Translation Services
As someone deeply involved in the world of translations, I understand the importance of accurate and reliable services. Looking at the reviews for Gengo.com, it's clear that customers have had mixed experiences. While some have praised the quick turnaround and reasonable costs, others have expressed frustration with the quality of translations. It seems that there have been instances where machine translations were passed off as human work, leading to misunderstandings and dissatisfaction. It's essential to carefully consider your specific needs and expectations when choosing a translation service provider. While Gengo may offer fast services, it's crucial to ensure that the quality meets your standards before making a decision. Remember, accurate and culturally sensitive translations are key to effective communication in a globalized world.
-
Pros
- Rapid turnaround times
- Scalable translation solutions
- Advanced quality assurance system
- Competitive pricing models
- Extensive language pair coverage
-
Cons
- Limited Language Pairs
- Inconsistent Translation Quality
- No Specialized Expertise
- Slower Turnaround for Large Projects
Gengo Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Gengo, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Gengo Legit?
Gengo earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Gengo. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Gengo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gengo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Gengo and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Gengo.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Gengo
Here is a guide on how to file a complaint against Gengo on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Gengo in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Gengo.
- Mention key areas of concern in your complaint.
- Include relevant information about any transactions with the company.
- Explain the nature of the issue, steps taken to resolve it, and the company's response.
- Describe the personal impact of the issue.
5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to effectively guide you through the process of filing a complaint against Gengo on ComplaintsBoard.com.
-
Gengo Contacts
-
Gengo phone numbers+1 (650) 585-4390+1 (650) 585-4390Click up if you have successfully reached Gengo by calling +1 (650) 585-4390 phone number 0 0 users reported that they have successfully reached Gengo by calling +1 (650) 585-4390 phone number Click down if you have unsuccessfully reached Gengo by calling +1 (650) 585-4390 phone number 0 0 users reported that they have UNsuccessfully reached Gengo by calling +1 (650) 585-4390 phone number+1 (978) 964-9569+1 (978) 964-9569Click up if you have successfully reached Gengo by calling +1 (978) 964-9569 phone number 0 0 users reported that they have successfully reached Gengo by calling +1 (978) 964-9569 phone number Click down if you have unsuccessfully reached Gengo by calling +1 (978) 964-9569 phone number 0 0 users reported that they have UNsuccessfully reached Gengo by calling +1 (978) 964-9569 phone number+44 1332 442270+44 1332 442270Click up if you have successfully reached Gengo by calling +44 1332 442270 phone number 0 0 users reported that they have successfully reached Gengo by calling +44 1332 442270 phone number Click down if you have unsuccessfully reached Gengo by calling +44 1332 442270 phone number 0 0 users reported that they have UNsuccessfully reached Gengo by calling +44 1332 442270 phone number+81 45-640-4203+81 45-640-4203Click up if you have successfully reached Gengo by calling +81 45-640-4203 phone number 0 0 users reported that they have successfully reached Gengo by calling +81 45-640-4203 phone number Click down if you have unsuccessfully reached Gengo by calling +81 45-640-4203 phone number 0 0 users reported that they have UNsuccessfully reached Gengo by calling +81 45-640-4203 phone number
-
Gengo emailsmatt@gengo.com94%Confidence score: 94%Executivesupport@gengo.com90%Confidence score: 90%Supportlara.fernandez@gengo.com89%Confidence score: 89%seiya@gengo.com84%Confidence score: 84%sales@gengo.com82%Confidence score: 82%Sales
-
Gengo address2-2-1-1, Yokohama Landmark Tower 42F, Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa, 220-8142, Japan
-
Gengo social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
QaraLogic.com
1 review
encord.com
1 review
hiSky
1 review
GEN UK
1 review
Tubelator.com
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!