Menu
For Business Write a review File a complaint
Snappa Customer Service Phone, Email, Contacts

Snappa
Reviews and Complaints

snappa.com

Learn how the rating is calculated

4.4 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Snappa Reviews 5

ComplaintsBoard
E
12:00 am EDT

Snappa Disappointing Experience with Snappa

My recent experience with Snappa left much to be desired. While the platform claims to be an alternative to Canva, I found it lacking in many aspects. The predefined templates were not up to par, requiring significant improvements. Additionally, the user interface felt clunky and less intuitive compared to its competitors. I also noticed similarities to Canva, raising concerns about originality. Overall, I only resort to using Snappa when I can't find specific features on other platforms. It's safe to say that my expectations were not met, and I would recommend exploring other options for your graphic design needs.

Read full review of Snappa
Hide full review
  1. Pros
    1. User-friendly interface
    2. High-quality templates
    3. No design skills needed
    4. Affordable pricing plans
    5. Rapid content creation
  1. Cons
    1. Limited design complexity compared to Adobe.
    2. Fewer advanced editing features than Canva.
    3. Not ideal for print design work.
    4. Smaller template and asset library.

Snappa Complaints 0

Looks like Snappa has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Snappa, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Snappa Legit?

Snappa earns a trustworthiness rating of 87%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard highly recommends Snappa for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if Snappa seems completely reliable.

The age of Snappa's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Snappa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Snappa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Snappa and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Snappa

Screenshot Snappa
Snappa is an online graphic design tool tailored for quick and easy creation of visuals. It offers a library of templates, high-res stock photos, and graphics. Users can create social media graphics, ads, and other marketing materials without needing advanced design skills.
How to file a complaint about Snappa?

Here is the guide on how to file a complaint or review about Snappa on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging in to your ComplaintsBoard.com account. If you don't have an account, create one.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Snappa in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Snappa. Mention key areas, transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully when filing a complaint or review about Snappa on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
3.2
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Snappa Contacts

  2. Snappa emails
  3. Snappa social media
  4. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
Snappa Category
Snappa is ranked 613 among 806 companies in the Internet and Software category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.