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ServiceNow Reviews 5

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ServiceNow Mixed Experiences with ServiceNow

As I delved into the reviews of ServiceNow, I found a mix of experiences shared by customers. Some users expressed frustration with the query function, describing it as non-intuitive and lacking adequate support. On the other hand, there were positive notes about the respectful work environment for contractors. It seems that ServiceNow may have areas that need improvement, particularly in user-friendliness and support, but also has strengths in fostering a positive work culture. If you are considering ServiceNow, it might be beneficial to explore further and see how it aligns with your specific needs and expectations.

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  1. Pros
  1. Cons
    1. High cost of implementation
    2. Steep learning curve for users
    3. Limited customization options
    4. Intense competition from rivals like BMC, Atlassian

ServiceNow Complaints 0

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Is ServiceNow Legit?

ServiceNow earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: ServiceNow stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights ServiceNow's reputation as a trustworthy leader in their field. Customers can rely on ServiceNow's services, assured they're dealing with a highly reputable and fully legitimate company.

A long registered date for servicenow.com can be seen as a positive aspect for ServiceNow as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of ServiceNow's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Servicenow.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up ServiceNow and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About ServiceNow

Screenshot ServiceNow
ServiceNow specializes in digital workflow solutions that optimize business operations. Their cloud-based platform offers tools for IT service management, employee workflows, and customer service. The company aims to enhance productivity by automating routine tasks and integrating various business functions.
How to file a complaint about ServiceNow?

Here is a comprehensive guide on how to file a complaint against ServiceNow on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with ServiceNow in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with ServiceNow. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact it had on you.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow each step carefully to effectively file your complaint against ServiceNow on ComplaintsBoard.com.

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  1. ServiceNow Contacts

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  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
ServiceNow Category
ServiceNow is ranked 617 among 806 companies in the Internet and Software category

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