ACX’s earns a 4.2-star rating from 4 reviews, showing that the majority of audiobook creators and narrators are very satisfied with their platform.
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Mixed Experiences with ACX
As someone deeply involved in the world of audiobooks, I understand the importance of platforms like ACX in connecting creators with audiences. However, after delving into various customer reviews, it's clear that the experiences with ACX are quite mixed. While some users appreciate the straightforward nature of the platform and have had positive interactions, many others have faced challenges ranging from delayed payments to abrupt cancellations of accounts without proper explanations. It's disheartening to see creators feeling undervalued and frustrated by the lack of support and communication from ACX. As someone who values creativity and fair treatment, I believe that platforms like ACX should strive to provide better transparency, support, and respect to all creators who entrust their work to them.
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Pros
- Wide range of audiobooks
- Access to top narrators
- Flexible royalty options
- Robust distribution network
- Free to upload & produce
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Cons
- Limited Publisher Reach - ACX is heavily Amazon-centric.
- Royalty Share Restrictions - Can limit long-term earnings.
- Exclusive Distribution Terms - Ties users to Audible/Amazon.
- Limited International Expansion - Availability restricted in some regions.
ACX Complaints 0
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Is ACX Legit?
ACX earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Acx.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Acx.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up ACX and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About ACX
Here is a guide on how to file a complaint or review about ACX on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with ACX in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with ACX. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to assist users effectively in filing a complaint or review about ACX on ComplaintsBoard.com.
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ACX Contacts
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ACX phone numbers+1 (617) 577-0700+1 (617) 577-0700Click up if you have successfully reached ACX by calling +1 (617) 577-0700 phone number 0 0 users reported that they have successfully reached ACX by calling +1 (617) 577-0700 phone number Click down if you have unsuccessfully reached ACX by calling +1 (617) 577-0700 phone number 0 0 users reported that they have UNsuccessfully reached ACX by calling +1 (617) 577-0700 phone numberChief Engineer
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ACX emailsrights@acx.com76%Confidence score: 76%Legal
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ACX social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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