Georgia Community Management
Reviews and Complaints

to Georgia Community Management, Inc. (GCMI) about the fence. They never responded to my email. I have called them multiple times and left messages, but they never returned my calls. It's frustrating to deal with a company that doesn't care about their customers. I wouldn't recommend GCMI to anyone.

I pay HOA dues every month, but my HOA Management Company (Georgia Community Management Company in Loganville) hasn't responded to my emails since March 29th. I've sent follow-up emails on April 7th, 14th, 15th, and 19th, even to senior management, but still no response. There are still some issues that haven't been resolved even though I've communicated with the HOA Management Company before. Our builder and their mortgage financing company assigned this Management company to our community.

I paid $67.00 online but accidentally paid $969.91 to Georgia Community Management, Inc. (GCM). My account showed two payments, $969.91 and $67.00. I texted GCM but got no response. When I called, they told me to contact my bank. The bank reimbursed me, but GCM refused to return the funds. I called every week for a refund, but they said they were waiting for an answer from the board. I need my money back for my mortgage.

This company ripped us off by billing us wrong. They then tried to scare us into paying them more money. They sent us 3 bills for our HOA payments in December for 3 different properties, each for $350. When we asked how to pay without extra fees, they told us to use an online bank bill payment with a code for each property. But when we checked, they put all the money in one account and charged us late fees for the other 2 accounts. They also added extra fees for no reason to scare us. When we asked about the fees, they said they would remove them as a "courtesy." They keep targeting us and making up fake penalties. They won't leave us alone.

Me and my wife sold our house on Feb 18th, 2022. We already paid $300 on Jan 28th for ***. *** total dues are $650 a year. There was a $350 balance, which wasn't due until the end of March. GCM is the *** Management company. The closing attorney reached out to GCM to pay the balance of what was left and GCM told them we owed the whole balance of $650. So the closing attorneys paid the whole balance. After closing we found out GCM didn't report the $300 we paid. GCM finally sent us a check for $100. We provided the closing attorneys with proof of the $300 payment and now they're going back and forth with GCM to get our other $200 that's owed to us. GCM keep saying it was mailed but won't send the attorneys proof of the checks they cut. It's just a whole run around for $200 that's ours. In the beginning the receptionist "***" was saying they didn't owe us anything else. Then her husband "***" admitted to the attorney they owed us. He sent them a confusing breakdown but it did show the $300 payment we made on January 28th. But it's been over a month and still nothing. They keep acting like they don't know where they sent the checks, and they're going to cancel and resend them. I can tell by the dealing with our community that they are a shady company. I'm on the *** board and I'm not the only board member that feels this way. We just want what's ours, nothing more.

I got my crib in December but never received a welcome pack or details on bill payments. GCM contacted me in May with a statement for $772.50 plus late fees of $11.25. I disputed the late fees due to lack of notice. They promised to follow up but didn't, so I paid $772.50 in July, assuming it covered annual dues. Now they claim I owe $795 for 2022 and an additional $45. After another unreturned call, I'm requesting a refund for the overcharged $22.50 for 2021 and removal of the $45 charge. I should only pay $750 for 2022, due on January 1, 2022, as no prior notice was given to justify late fees. This concerns account number [redacted] and I've included the sole document they sent.