Georgia Farm Bureau
Reviews and Complaints

First and foremost, Georgia Farm Bureau is a very biased company in Rockdale County. Majority of the CSR's are pathological liars, very " rude" and incompetent!. However, they will gas light you over the smallest thing and always gossiping about the customer's behind their backs. This company needs to be investigated for unethical business practices and a negative work environment!

I have requested the same information at least 50 times. Each time the adjuster tells me he needs to look into if and get back to me. He never does. My claim happened in November 2022, and I began requesting information on my additional living expenses back in March. At one point I requested a more attentive adjuster. This also never happened. Both the supervisor and the adjuster continue to ignore my request for information.

Our 2015 Passat was totaled in early October, we are now in December and Farm Bureau has YET to send the payout check. This has caused us to make two additional payments on a car that we are not able to even use. We even had to do majority of the leg work for their claims department. We will be exploring other Auto, Farm and Home insurance companies after this ordeal.

We suffered a total fire loss on November 11, 2009. To date. Georgia Farm Bureau is using delay tatics and claiming that we have failed to provide documentation needed to settle claim. WE HAVE PROVIDED this documentation. Several times. The adjuster refuses to answer phone calls, emails and his supervisor is doing the same thing. We have submitted quotes and receipts for the rebuild. Georgia Farm Bureau disputes the cost of the rebuild. So they go out and pay a company that advertises on their website "our goal is to keep pay outs down" and says that this company says the rebuild should not cost what we are claiming. We have three quotes all within 10 thousand dollars of each other. They have submitted figures that range 40-50k in difference. They have tried to keep from paying the owed amount. They are trying to push us to see if we are willing to pay for a lawyer. I live in Jones County Georgia. It is considered a rural community that has valued Georgia Farm Bureau as a cornerstone in our community. I have to say that Georgia Farm Bureau is not the company that we all thought they were. I hope for all the farmers and cattlemen in our area that they will find out that Georgia Farm Bureau is not for the common people that are willing to work for everything they deserve. I feel that our adjuster has an agenda because we did not use the restoration company he sent to our home THE DAY OF THE FIRE(the house was still smoking). I cannot prove it, but I feel there must be some form of compensation provided to our adjuster for those that use the restoration company he sends.

I would not recommend Georgia Farm Bureau for any Homeowners/rental/farm insurance. I recently was canceled after 8 years of no claims, no missed payments and 6 days beyond their cancellation date. This is an unreasonable, unfeeling and uncaring company. Did I say unfair? Terrible company! It's questionable if they will be around in a few years. Their horrible treatment of their customers will likely catch up.c6

I had insurance with Georgia Farm Bureau for over 25 years until my new agent ran me off. I have had NO claims either. The agent started off refusing to return any of my calls and began lowering my coverage without my approval. On two properties he put a non existing address & never changed it, even after 5 requests. One day I got a check in the mail from Farm Bureau for canceling a policy? I never canceled anything! I called the main office in Macon & complained which only made things worse. Over the next several months the agent changed several of my properties so they were not properly covered. I went to 3 different Farm Bureau offices in neighboring counties & showed them my policies. Each of them said the agent had severely screwed up my policies. I finally gave up and went to another agency. I understand that you should not judge a company by one employee, but the company never followed up on my complaint. If they had they would have found some disturbing facts.

Our house caught fire on June 14, 2007, we did everything the thugs at Farm Bureau asked us to do. In Aug 2007 we even gave statements under oath. We could not get a response from anyone about our claim until we hired a lawyer in Sept, they would not even talk to him. They finally denied our claim the end of Dec., After one year we still have received nothing from these liars. DO NOT USE FARM BUREAU INSURANCE, THEY MAKE YOU OUT TO BE A CRIMINAL!