Menu
For Business Write a review File a complaint
GuideStar | Candid Customer Service Phone, Email, Contacts

GuideStar | Candid
Reviews and Complaints

www.guidestar.org

Learn how the rating is calculated

4.6 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

GuideStar | Candid Reviews 5

ComplaintsBoard
E
12:00 am EST

GuideStar | Candid A Comprehensive Resource for Nonprofit Information

GuideStar is a valuable platform offering a deep database of information about charities and non-profit organizations. Basic searches provide essential data, while registered users gain access to detailed financial information, including revenue, expenses, and contact details. For professionals in the philanthropic sector, GuideStar offers membership tiers tailored to specific needs, ensuring informed decision-making. While some users find the registration process cumbersome, the platform remains a significant resource for those involved in the non-profit sector. Overall, GuideStar serves as a reliable tool for researching and analyzing charitable organizations, making it a go-to destination for those seeking transparency and insights in the world of nonprofits.

Read full review of GuideStar | Candid
Hide full review
  1. Pros
    1. Extensive Nonprofit Data
    2. User-Friendly Interface
    3. Comprehensive Reporting Tools
    4. Trustworthy Charity Insights
    5. Free Basic Access Option
  1. Cons
    1. Limited International Data: Focus primarily on U.S. nonprofits.
    2. Subscription Costs: Access to in-depth data can be expensive.
    3. Data Overload: Interface can be overwhelming for new users.
    4. Update Delays: Some profiles may have outdated information.

GuideStar | Candid Complaints 0

Looks like GuideStar | Candid has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent GuideStar | Candid, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is GuideStar | Candid Legit?

GuideStar | Candid earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: GuideStar | Candid stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights GuideStar | Candid's reputation as a trustworthy leader in their field. Customers can rely on GuideStar | Candid's services, assured they're dealing with a highly reputable and fully legitimate company.

GuideStar | Candid has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

GuideStar | Candid has registered the domain name for guidestar.org for more than one year, which may indicate stability and longevity.

Guidestar.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Guidestar.org has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Guidestar.org you are considering visiting, which is associated with GuideStar | Candid, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several mixed reviews for GuideStar | Candid have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

GuideStar | Candid website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

About GuideStar | Candid

Screenshot GuideStar | Candid
GuideStar, now part of Candid, is an information service specializing in reporting on U.S. nonprofit companies. Their primary service is to provide access to a comprehensive database of information on more than 1.8 million IRS-recognized nonprofit organizations. GuideStar aims to promote transparency and enable users to make better decisions regarding their charitable activities by offering detailed information about each organization's mission, legitimacy, impact, reputation, finances, programs, transparency, governance, and so much more.

For nonprofits, GuideStar offers a platform to share their stories and update their organization's profile, which can help increase their exposure and potentially attract more funding. They provide various levels of access to their database, ranging from basic information available for free to more detailed data provided through their subscription services.

Additionally, GuideStar collaborates with a wide range of partners, including other nonprofit organizations, businesses, and foundations, to supply them with the data necessary for due diligence, grantmaking, and research purposes.

For donors, whether individual, corporate, or institutional, GuideStar serves as a resource to verify a nonprofit's legitimacy, evaluate its financial health, and assess its impact, thereby aiding in making informed philanthropic decisions.

Candid, formed from the merger of GuideStar and Foundation Center, has expanded the scope of services to include a broader range of data, tools, and insights for the social sector. This includes resources for finding funding opportunities, learning about philanthropy, and understanding trends and best practices in the nonprofit world.
How to file a complaint about GuideStar | Candid?

Here is a comprehensive guide on how to file a complaint or review about GuideStar | Candid on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with GuideStar | Candid in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with GuideStar | Candid. Mention key areas of concern, transactions with the company, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about GuideStar | Candid on ComplaintsBoard.com. Remember to use simple language and follow the instructions carefully.

Ratings on other review websites
Trustpilot
Trustpilot
3.5
2 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. GuideStar | Candid Contacts

  2. GuideStar | Candid phone numbers
    +1 (757) 229-4631
    +1 (757) 229-4631
    Click up if you have successfully reached GuideStar | Candid by calling +1 (757) 229-4631 phone number 0 0 users reported that they have successfully reached GuideStar | Candid by calling +1 (757) 229-4631 phone number Click down if you have unsuccessfully reached GuideStar | Candid by calling +1 (757) 229-4631 phone number 0 0 users reported that they have UNsuccessfully reached GuideStar | Candid by calling +1 (757) 229-4631 phone number
    Director Of Communications
  3. GuideStar | Candid emails
  4. GuideStar | Candid social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.