GigaPros
Reviews and Complaints

Gigapros is not only the most affordable US VPS web host out there, but the uptime has been great, and I'd say it has been over 99%, and my site hasn't gone down in months. I've been working hard these days on my website, so often have to upload and rest of stuff related to database, emails. Techs are very helpful. The customer service is outstanding, the services included is amazing, and the price is unbeatable.

Truly amazing. There has never been a problem Gigapros couldn't help me with. and so you know, every problem to date has been mine. There has never been a problem at their end. flawless operation. If there are any other problem, they will connect to the client machine through logmein account and they will fix it. So I am still very happy with them.

I have to say Gigapros support is awesome! I'm an older musician, trying to wrap my mind around web design and the whole internet thing, so I need a lot of support help. This web host is an asset for your business. I had to contact support in the process of moving, and they got back to me within minutes especially at 1 am at night and 8am the next morning on a Sunday! All sorted within minutes too. That's service.

Transferred a domain and asp.net website with an internal WordPress blog and a branded short name domain to Gigapros US VPS hosting provider. As a non-tech administrator, I found their service and support prompt, patient and helpful. I have never had one problem, there has been no downtime and every time I have a question it is answered quickly in most cases over Skype right away.

I've had a few outages, since I'm a total beginner at this, and we are in a time zone at least 8 hours different from Gigapros vps hosting. But the answers were there quick as lightning, every time. Recommend their hosting to others cos their work is great. There were a couple of times the customer support person did not have an immediate answer but told me he would find out right away.

I'd like to express the point that Gigapros is worth to try - their cheap VPS hosting service is based on quality. It has fantastic customer support who will help you with all aspects of getting your site up-and-running and the connections are always reliable. In a whole year, there was only one hour of service outage total. And the price is unbeatable. Thank you for everything!

I'd recommend them to anyone looking for their own bit of space on the internet. For those wanting to run a business from a Gigapros account just remember you are only paying a USD 20 month for VPS and if you need super high performance and 100 uptime then you need to spend some money and do it properly. Too many times I see people expecting enterprise level servers and support for web hosting cost.

The best part of being a Gigapros customer is that they are civically responsible in that they promote non-profit businesses and encourage their customers to help them find new and innovative ways of contributing and donating to a variety of cause. They have offered us great service and we have never had any downtime issues.

When I purchased my first domain, I wanted to know where I could get much disk space and bandwidth for an affordable price. I asked a dozen of questions about this on a number of webmaster forums and not surprisingly, I found Gigapros was quite a common answer. I decided to try out their shared hosting and see if the hype was well worth it. Since then, I have been impressed. Not only do I have the best of services to help me out but the service is superfast.

I needed to choose reliable and honest host, at least 10 years offering hosting services in hosting market. Finally I found Gigapros webhost and one of their vps hosting accounts met my requirements and budget. I have noticed that their support team is well equipped with latest customer management tools and this provider uses good hardware, server grade material never fails them. cPanel they use of one of the best in the world.

Bought Gigapros cheapest shared hosting plan ($10/mo) three months ago when I launched my first WordPress blog. The sign up process and installing WordPress was pretty painless, but since I paid via PayPal and lived outside of US at that time – they required me to send in my ID card for proof of payment. I felt it was just too much, but I sent it in anyways. After few hours, my account was fully verified.

I was using free host before I moved to Gigapros hosting solutions. I'm pretty satisfied with them, but to be honest – I don’t have much experience with other hosting providers, nor do I track my website uptime and speed. Perhaps it's time for change. I must give a big thumbs up to their customer support as whenever I have issues, it never took more than 5 minutes to get in touch with them (using live chat) and in all cases they've answered my questions very professionally.

Found forum thread where people suggested Gigapros hosting. I decided to give it a go although it seemed a bit pricey. No issues with uptime, my site is very fast for shared hosting, good customer service with one or two rare exceptions, low cost since I have no problem with subscribing for 4 months at a time. I got cPanel at no extra charge. I expect to remain a loyal customer for many more years.

This review covers one new url and one transferred in from elsewhere. Like other reviewers, I was delighted, and surprised, to get such rapid service with setting up one new url and helping me transfer another from a different host (that was clearly unhappy about someone wanting to transfer out and made it as complicated and time-consuming as possible!). Clearly the hosts with the largest and most colourful adverts in the Computer Press (you will know who I mean) are not a patch on gigapros. Well done.

During my experience i worked with more than several hosts, couple of them even bragging about the level of support they do offer. Gigapros, is outclassing them all by mile. Outrageously good support, which as far as I'm concerned is THE most important service a web host can offer. A very efficient and cost-effective service, ideal for our school. Easy to manage and superb customer support. Couldn't me more pleased.

As a beginner on running websites and gigapros I found the terminology and the need for several passwords and log-ins confusing. I probably don't expect to use a lot of control Panel so my judgement is probably too premature. However, the support help they've given me was both speedy and most helpful to a relative beginner. The performance is faultless. Very pleased and well done everybody.

For a first-time blogger, I'd recommend Gigapros hosting solutions. They come recommended by WordPress, which is one of the most popular blogging platforms. The hosting provider also offers a WordPress auto-install, which makes getting set up quick and easy for someone without a lot of webdesign experience. I'm totally impressed using their hosting services.

Although this is a personal site and intended for family and friends, I do not have a lot of traffic. However I do enjoy the unlimited space since I have lots of stuff to backup, so I can just create a private folder and backup my software / photos there. Gigapros has great polite staff and that is why it was pleased to communicate with. I really appreciate all the work that they did for me. Thank you.

These guys are great. It has tailored every one of their services with performance in mind. My last provider was causing me serious issues. Would like to add that Gigapros is an amazing web host provider. If you're a business like me, trust me, you'll be impressed. The features (the automatic backups are perfect). They are a lovely team of professionals, quick to serve, and extremely helpful - I recommend them.

For me, the most important factor in choosing a hosting provider is the quality and speed of the tech support - Gigapros provider has all these features. I'd like to voice my appreciation for your Support Staff. One more important fact has to be mentioned that I have never had a downtime of my site during the whole period I have been using their services.