GigaPros
Reviews and Complaints

The chat help is fantastic and I have been very impressed with how quickly they have responded & helped. They could not have been more helpful. I was lucky when I found them. Gigapros is the best web host, because they helped me a lot with migration my stuff to them, they helped me a lot and made setup for me. Fast servers, polite support, good prices.

When I get all the things cleared, gigapros support replied to all my questions, I have decided to order vps account. After I purchased an account they then set it up the account immediately.. But the good thing there is they are going to transfer my sites to my ssd vps hosting account as much a possible.. Then after a few hours all my site are setup all necessary actions needed for my sites have been done.

The VPS hosting solutions Gigapros offers are really excellent and cheap. Good service. I use the site to run my business online selling different laptops and check e-mail on it everyday, and their network performance is about as fast as any of the other services out there, but for about half the price. Got 10% off the price having purchased 3 months VPS plan.

I highly recommend Gigapros web host to anyone. This web host goes above and beyond all other VPS hosting that I've tried. I've tried many. If you ever have a problem then you can be assured that their team support will have it fixed in the quickest possible time and they even go out of there way to help with problems that technically are not theirs and there are not many hosts that will go to those lengths for their customers.

I spent over 2 weeks looking at various VPS hosting providers in US, comparing hosting plans, features, feedbacks. Having searched Gigapros via Google, decided to try their VPS as the pricing was nice and also most of the reviews were positive. My expectations are exceeded. Also found 10% off discount on their VPSs while I was browsing hosting discussion boards. The techs helped with setup and explained everything I needed to know. Thanks.

All I wanted was up and running website and adequate support. I have heard of Gigapros from a friend who is really happy with their services and right before I was about to give up, I decided to give it a try. I have not used any of the tools provided, but they have them and that is what matters to me right now. I am excited to start learning. The support staff were so kind, and even transferred my my personal website at no charge.

Double thumbs up to their hosting solutions. Needless to say I have had to contact Gigapros hosting provider on a several occasions and I have never been kept waiting. Management was responsive when informed of the problems. Long term experience with managed servers has taught me that the most important thing is quality of service, particularly quality of support. The support is more than excellent.

Gigapros is not only the most affordable US VPS web host out there, but the uptime has been great, and I'd say it has been over 99%, and my site hasn't gone down in months. I've been working hard these days on my website, so often have to upload and rest of stuff related to database, emails. Techs are very helpful. The customer service is outstanding, the services included is amazing, and the price is unbeatable.

Truly amazing. There has never been a problem Gigapros couldn't help me with. and so you know, every problem to date has been mine. There has never been a problem at their end. flawless operation. If there are any other problem, they will connect to the client machine through logmein account and they will fix it. So I am still very happy with them.

I have to say Gigapros support is awesome! I'm an older musician, trying to wrap my mind around web design and the whole internet thing, so I need a lot of support help. This web host is an asset for your business. I had to contact support in the process of moving, and they got back to me within minutes especially at 1 am at night and 8am the next morning on a Sunday! All sorted within minutes too. That's service.

Transferred a domain and asp.net website with an internal WordPress blog and a branded short name domain to Gigapros US VPS hosting provider. As a non-tech administrator, I found their service and support prompt, patient and helpful. I have never had one problem, there has been no downtime and every time I have a question it is answered quickly in most cases over Skype right away.

I've had a few outages, since I'm a total beginner at this, and we are in a time zone at least 8 hours different from Gigapros vps hosting. But the answers were there quick as lightning, every time. Recommend their hosting to others cos their work is great. There were a couple of times the customer support person did not have an immediate answer but told me he would find out right away.

I'd like to express the point that Gigapros is worth to try - their cheap VPS hosting service is based on quality. It has fantastic customer support who will help you with all aspects of getting your site up-and-running and the connections are always reliable. In a whole year, there was only one hour of service outage total. And the price is unbeatable. Thank you for everything!

I'd recommend them to anyone looking for their own bit of space on the internet. For those wanting to run a business from a Gigapros account just remember you are only paying a USD 20 month for VPS and if you need super high performance and 100 uptime then you need to spend some money and do it properly. Too many times I see people expecting enterprise level servers and support for web hosting cost.

The best part of being a Gigapros customer is that they are civically responsible in that they promote non-profit businesses and encourage their customers to help them find new and innovative ways of contributing and donating to a variety of cause. They have offered us great service and we have never had any downtime issues.

When I purchased my first domain, I wanted to know where I could get much disk space and bandwidth for an affordable price. I asked a dozen of questions about this on a number of webmaster forums and not surprisingly, I found Gigapros was quite a common answer. I decided to try out their shared hosting and see if the hype was well worth it. Since then, I have been impressed. Not only do I have the best of services to help me out but the service is superfast.

I needed to choose reliable and honest host, at least 10 years offering hosting services in hosting market. Finally I found Gigapros webhost and one of their vps hosting accounts met my requirements and budget. I have noticed that their support team is well equipped with latest customer management tools and this provider uses good hardware, server grade material never fails them. cPanel they use of one of the best in the world.

Bought Gigapros cheapest shared hosting plan ($10/mo) three months ago when I launched my first WordPress blog. The sign up process and installing WordPress was pretty painless, but since I paid via PayPal and lived outside of US at that time – they required me to send in my ID card for proof of payment. I felt it was just too much, but I sent it in anyways. After few hours, my account was fully verified.

I was using free host before I moved to Gigapros hosting solutions. I'm pretty satisfied with them, but to be honest – I don’t have much experience with other hosting providers, nor do I track my website uptime and speed. Perhaps it's time for change. I must give a big thumbs up to their customer support as whenever I have issues, it never took more than 5 minutes to get in touch with them (using live chat) and in all cases they've answered my questions very professionally.

Found forum thread where people suggested Gigapros hosting. I decided to give it a go although it seemed a bit pricey. No issues with uptime, my site is very fast for shared hosting, good customer service with one or two rare exceptions, low cost since I have no problem with subscribing for 4 months at a time. I got cPanel at no extra charge. I expect to remain a loyal customer for many more years.