Gold Label
Reviews and Complaints

Gold Label Co. is a company run by Dae Carter, who I believe to be a scam artist. It seems like she takes money from her customers and uses it to fill up her showroom in Houston, Texas, without ever sending out the wigs they ordered. Not only are her wigs terrible, but her customer service is also lacking.

Gold Label Co. (goldlabelco.com) is a company that I recently had an experience with, and let me tell you, it wasn't the best. I tried reaching out to them through phone calls and emails, but guess what? They didn't bother to answer any of them. It's like they were playing hide and seek with me, but I wasn't having any fun.

To make matters worse, when I finally managed to get their attention and insisted on a response, they decided to block me. Can you believe it? It's like they didn't want to hear what I had to say. Talk about customer service, huh?

Now, let's talk about the product itself. I purchased a wig from Gold Label Co., hoping for a fabulous hair day. But what did I get? A wig that smelled like a wet dog. I mean, seriously? Who wants to walk around with a wig that smells like that? Definitely not me.

Naturally, I reached out to them via email to express my disappointment. But guess what? They completely ignored me. It's like my concerns didn't even matter to them. And to add insult to injury, they canceled my next order without any explanation. How rude!

To top it all off, they even went ahead and blocked me on Instagram. Can you believe the audacity? It's like they didn't want anyone to know about my negative experience with their company. Well, sorry Gold Label Co., but I won't be silenced.

In conclusion, my experience with Gold Label Co. was far from satisfactory. Their lack of communication and disregard for customer concerns left me feeling frustrated and ignored. Not to mention the poor quality of the product I received. I would strongly advise against doing business with them. Save your money and find a company that actually values their customers.

So, I gotta be honest with ya, when I first stumbled upon Gold Label Co., I was a bit skeptical. I mean, with all the shady stuff happening online, who can blame me? But let me tell ya, they proved me wrong big time! I've got a whopping six wigs from this place, and let me just say, the compliments never stop rollin' in!

I gotta give it up to this black owned business, they really know what they're doin'. The quality of these wigs is off the charts! They're so well-made, it's like they were crafted by wig angels or somethin'. And let me tell ya, they're super versatile too. Whether I'm feelin' sassy or sophisticated, these wigs got me covered.

Now, I know what you're thinkin'. "But what about the delivery, dude?" Well, lemme tell ya, they didn't disappoint in that department either. I was a bit worried about my precious wigs gettin' lost in the mail, but Gold Label Co. made sure they arrived safe and sound. No wig left behind, my friends!

I gotta say, I'm a loyal customer for life now. Gold Label Co. has earned my trust, and I'll keep supportin' this awesome business. It's so important to lift up black-owned businesses, and these guys deserve all the love and recognition. So, if you're lookin' for some top-notch wigs that'll have you feelin' like a million bucks, look no further than Gold Label Co. Trust me, you won't be disappointed!

I gotta say, my experience with Gold Label Co. was a real rollercoaster ride. So, get this, I ordered this wig from their website, goldlabelco.com, and boy, was I excited! The website promised a delivery time of 10-15 days, but guess what? It took a whopping two months for that package to finally show up at my doorstep. Talk about false advertising, am I right?

But wait, it gets worse. When I eagerly tore open the package, I was met with disappointment. The wig I received looked nothing like the one I had seen in the photo on the website. I mean, seriously, what's up with that? I shelled out nearly 900 bucks for this thing, expecting a beautiful, vibrant color, and what did I get? A wig that looked like it had been through a tornado! It was all messy and tangled, not even properly combed.

Now, I'm no expert, but I think it's safe to say that when you spend that kind of money on a wig, you expect it to at least resemble the product you saw online. I was left feeling cheated and let down by Gold Label Co. Their lack of attention to detail and disregard for customer satisfaction is truly disheartening.

So, folks, if you're thinking about purchasing a wig from Gold Label Co., I'd strongly advise you to think twice. Don't fall for their fancy website and false promises. Save yourself the disappointment and find a more reliable and trustworthy seller. Trust me, you'll thank me later.

I recently shelled out $40 for a trio of white tshirts from Gold Label Co. Let me tell you, these shirts were the bee's knees! The neckline was on point and the texture was simply divine. I was over the moon with my purchase, so naturally, I decided to snag three more.

But oh boy, was I in for a rude awakening! The second batch of shirts turned out to be the absolute worst I had ever worn. It was like wearing a burlap sack, I tell ya! Scratchy, uncomfortable, and just plain disappointing. What a letdown!

Upon closer inspection, I noticed a pattern. The fantastic shirts that I adored were made in Thailand, while the abysmal ones were manufactured in Pakistan. Talk about a major bummer! It felt like I had been taken for a ride, and my hard-earned $40 had gone down the drain.

In conclusion, my experience with Gold Label Co. was a mixed bag. While the first set of shirts brought me sheer joy, the second set left me feeling cheated and deceived. It's a shame that the quality varied so drastically depending on the country of origin. I wish I had known this before making my purchase.

So, my fellow shoppers, be cautious when buying from Gold Label Co. Make sure to double-check where the products are made, as it seems to make all the difference. Don't make the same mistake I did and end up feeling scammed out of your precious dollars.

I placed an order for a wig more than 10 days ago, but I haven't received any updates on the tracking. The item hasn't been shipped yet, and it's quite frustrating. I tried to cancel the order since it's worth over $500, but the company refused. Their customer service is terrible, and it seems like they are being dishonest. Today, I did some research and found out that many people are facing the same issue. Even those who received their items mentioned that the quality was poor. It's clear that Gold Label Co. doesn't follow their own shipping and company policies. I've decided to do a chargeback with my bank to resolve this matter.

I went to Gold Label Co. on Friday and bought myself a wig, specifically the SNOW wig. Let me tell you, Whitney did an amazing job with the installation! From the construction of the wig to the styling, they really know what they're doing and make you feel absolutely glamorous! The owner even offers this delightful peach wine during happy hour while you're getting your wig installed. Talk about a great way to relax and enjoy the experience!

What I really appreciate about Gold Label Co. is how down to earth they are. They have such good vibes! I'm all about positive vibes and excellent service, and they definitely deliver on both fronts. It's refreshing to find a business in Houston that doesn't have the unprofessionalism and entitled attitudes that I've encountered elsewhere. Gold Label Co. has got it all figured out.

In fact, I was so impressed with my first purchase that I decided to buy another wig today. I'll be getting it installed tomorrow, and you can bet I'll be reviewing that one as well. I have high expectations based on my previous experience, and I'm confident that Gold Label Co. will continue to exceed them.

So, if you're looking for a place in Houston to get a wig that's not only expertly crafted but also provides a welcoming and friendly atmosphere, look no further than Gold Label Co. They've got the skills, the vibes, and the service that will leave you feeling fabulous.

I bought 2 wigs from Gold Label Co. website for a whopping $1000 in June, but I still haven't received my order. I should've been more careful when I messaged them multiple times on their site to inquire about the wigs, their style, and the quality of the hair. Surprisingly, I didn't get any response, even though their website and Instagram specifically mention using this method to ask questions about their products and orders. I've tried emailing them several times since then, but I haven't received any response either. Now, I'm resorting to contacting my credit card company to seek a refund.

Interestingly, a friend of mine also had an experience with Gold Label Co. She ordered the pink Star wig for a hefty $675, and after waiting for 2 months, she did receive it. However, it was nothing like what was pictured on the website, and the hair quality was disappointingly low. This makes me wonder if these wigs are drop shipped from China, considering the questionable quality. In my opinion, the owner of this company should be reported for fraudulent practices.

The whole process of ordering a wig from this company is just plain crazy. I ordered my Dana wig on October 7th and I haven't received any shipping updates as of October 25th. They claim that shipping takes 7-10 business days on their business page, but when I talked to customer service today, they told me I have to wait 10-15 business days. Can you believe that? It's like they can't even get their own shipping times straight.

And let me tell you, the customer service is a joke. I politely asked for a refund because of the delay and what does the lady do? She goes and posts some shady video on her business page, indirectly throwing shade at me. How unprofessional is that? I mean, come on, I just wanted my money back for a product that hasn't even arrived yet. Is that too much to ask?

But it doesn't end there. This company is all about deleting comments and blocking people who dare to be honest about their experiences. They do it just to make their business look good for potential buyers. That's just sick, if you ask me. I tried to support them because it's a black-owned business, but they've lost me as a customer. I will never, ever buy anything from them again.

So, if you're reading this, please, please, do not even think about buying from this company. Trust me, you'll regret it. Take my advice and always read the reviews before making a purchase from any website. It's the only way to avoid these kinds of problems.

SEE PHOTOS! DON'T SHOP HERE! BE CAREFUL! She gave herself a fake review on Google. The lady you contact is the owner of GoldLabel Co, which is an LLC. She claims to sell wigs, but these wigs never ship, or at least in my case, it didn't. She was rude and unprofessional when I mentioned that if my wig hadn't been shipped by September 11, 2020 (after ordering on August 7, 2020), I would sadly have to cancel the order and get a refund. She never mentioned anything about a refund, so I went straight to my bank and filed a claim. She thinks she's safe from criticism because she manages all her reviews on her online page or Instagram. She lacks customer service skills, and it's disgusting for someone like me, an honest veteran, to see her calling herself a veteran. Most likely, she's drop shipping from China without informing customers, which is why the wigs take over a month. I purchased my wig on August 7, 2020, and as of September 13, 2020, I still haven't received a positive tracking status from USPS. She also blames COVID for USPS taking so long to ship, but in reality, the wig is never handed over to USPS.

UPDATE: On September 14, 2020, she finally shipped the package after my husband and I told her we wanted to cancel the order. We refused the shipment so that USPS could send it back to her. Customer service matters! I refuse to shop with rude, arrogant, unprofessional people from any business. I'll take my money elsewhere.

Update September 26, 2020: The unprofessional person just emailed my husband and said she won't give me a refund because USPS held the package I refused at their office. Like I said, she's drop shipping and not a wholesale buyer. She doesn't want to take the loss for the wig she purchased and took forever to send. As you can see from the pictures, USPS apologized for holding the package after I refused it. Smh, whatever you do, DO NOT SHOP WITH THIS lady.

So, I was checking out Gold Label Co. (goldlabelco.com) and I gotta say, after seeing all those awesome reviews and pictures, I was convinced to give it a shot and buy myself a wig called Dana. Let me tell you, the lace on this thing is rough and itchy. It's like wearing sandpaper on your head, you know? I mean, I guess I shouldn't have expected much from a wig that's on the cheaper side, but man, this thing is straight-up garbage!

The units from Gold Label Co. ain't that great, ya know? I gotta spread the word so folks don't get scammed. The unit I got was hella thin, like seriously, I couldn't do jack with it. I only gave it 2 stars 'cause the lace was kinda decent, I guess. But overall, not impressed at all.