GoldCar Rental review: Rental voucher - dys-95114466

I went to pick up the car from gold car at Alicante airport I sensed that they were trying to get the better of me instantly. They claimed that my credit card was faulty and thus I had to use my debit card which necessitated me taking out their insurance which would cost me an extra 220 euros. A scam. I called my bank about the credit card issue and they said my card was fine and it was to do with Goldcars. machines. After a long while she pulled out a concealed machine which she then claimed also didn't work. they were extremely unhelpful and defensive and my intuition was that they were scamming me without doubt. I didn't want to give them any nore of my money lost my initial payment and went to another company. Subsequent researched Goldcar and found they have a terrible reputation. Will never use them again. BEWARE. Also the refuelling cost would be 138 euros for full to empty. What looks like a good deal is a scam. Wasted an hour of my time.

Date of experience: 22 November 2023

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