Gorjana
Reviews and Complaints

So, I recently got myself an ear cuff from Gorjana, and let me tell you, it was quite the experience. First things first, the jewelry they offer is absolutely adorable. I mean, seriously, it's so cute, you can't help but fall in love with it.

Now, let's talk about the quality. I have to say, I was pleasantly surprised. The ear cuff I purchased was top-notch. It felt sturdy and well-made, which is always a good sign. No flimsy stuff here, folks!

But, here's the thing, and I have to be real with you - these pieces don't come cheap. Nope, they're definitely on the pricey side. So, if you're on a tight budget, you might want to think twice before splurging on Gorjana's jewelry. It's a bit of a splurge, if you catch my drift.

Oh, and let's not forget about the taxes and delivery fees. Boy, oh boy, they can really add up. I mean, seriously, it's like they're trying to squeeze every penny out of you. It's a bummer, but hey, that's the price you pay for getting your hands on some fancy jewelry.

If you want to dive deeper into my experience with Gorjana, I've got a video for you to check out. It's got all the juicy details, so make sure to give it a watch. Trust me, you won't regret it.

All in all, Gorjana offers some seriously cute jewelry that's of good quality. Just keep in mind that it comes with a hefty price tag and those pesky taxes and delivery fees. But hey, if you're willing to splurge a little, it might just be worth it. So go ahead, treat yourself and rock that stylish ear cuff!

I recently made a purchase on Gorjana's website, gorjana.com, during the Thanksgiving sale. I splurged on a beautiful necklace that cost over $400, intending to give it as a Christmas gift. However, the person I bought it for had a change of heart and wanted something else. No problem, I thought, I'll just return it.

On January 9th, I decided to initiate the return process by sending an email, as the company suggests. To my disappointment, I received a response stating that it was already past the 30-day return window. I was taken aback because the necklace had never been worn and was in perfect condition. Determined to find a solution, I decided to give their customer service a call.

I dialed their number and spoke to a representative who, unfortunately, gave me the same response as the email. Frustrated, I requested to speak to a supervisor or manager to discuss the matter further. However, I was informed that their policy doesn't allow them to transfer phone calls, and I would have to submit another email to request an escalation to a supervisor. This seemed a bit sketchy to me, and I couldn't help but feel disappointed in their customer service.

As of now, I am still waiting for a resolution to this issue. It's disheartening to encounter a company that doesn't stand by its products and fails to treat customers appropriately. I strongly advise staying away from Gorjana if you value good customer service and a company that stands behind its products.