Gotopublish.com’s earns a 3.6-star rating from 23 reviews, showing that the majority of authors are satisfied with publishing services.
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Hi, I have been very impressed by the level of service GOTO PUBLISH have provided, I have come to know 'Emma ***' has bought my book together;
Hi,
I have been very impressed by the level of service GOTO PUBLISH have provided, I have come to know 'Emma ***' has bought my book together; I have found she is very responsive and caring of my needs as a customer.
I look forward to another opportunity of working with her.
Dorothy *** has been so helpful to me as I have been trying edit my husband's book and send it to her
Dorothy *** has been so helpful to me as I have been trying edit my husband's book and send it to her. I know so little about computers as she has very patiently walked me through all of the steps. She has really taken her time with me and treated me as not only a client but a friend.
The complaint has been investigated and resolved to the customer's satisfaction.
I have been pleased with the service of GoToPublish. They were always available when I needed them.
Thank you, Dorothy, for all the help putting together my book, I am very pleased.
They continue to call me after I asked them to take my number off their list. I've told them they're harassing me at this point and I'm not sure what the next step is to get them to stop calling me.
I have dealt with several publishers in the last 15 years. However, I have never had such a great experience with any like Go To Publishers. They are above and beyond in customer service and helping an author fulfill their goals in getting their work published. The people at Go To Publishing are in my opinion number one. Ms. Emma Davies was a tremendous help and kept me informed about every detail of the publishing process regarding my book. In the future I will be returning to GTP for all my future work. Thank all of you for making this experience so easy, pleasant, and fulfilling. You treated me with courtesy and professionalism all the way.
Thanks Again,
*** J.
The process took longer than I thought, but in the end I was satisfied with the product
The process took longer than I thought, but in the end I was satisfied with the product. The editorial and design people responded to my requests for changes through Ruth ***. Ruth *** saw my book through its publication and was the last and most helpful of the several customer service agents assigned to me.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you GoTo publish for republishing my book of poetry, 'Title Redacted' at no cost to me. I want to thank the staff for fulfilling their obligation with patience, kindness, and understanding based on what was needed. I would like to mention that Dolores, whose last name is withheld for privacy, did an exceptional job as my Marketing Fulfillment Officer in a timely fashion. Thanks so much for helping me get my book off the ground at an affordable price and making it happen for me; that is, getting my book five-star reviews.
Excellent service! especially, Dorothy, she is efficient and very kind. I definitely recommend their services. Hopefully, my children's book will be published in May. Thank you very much for your calls and your follow-up!
I am very pleased with the quality of the book and the service provided to get it published. Emma was particularly helpful in following up and addressing any issue I had. Having used another publishing service for my first book and having looked at another publishing house, I can say that GoToPublish offers the best cost for the high quality result. I have had numerous comments on the quality so it is not my opinion alone. As I know start my third novel, I will surely enage tham again when the time comes.
Max *** was great! He helped me throughout the process. If there was a problem, he fixed it. When I finish my next book I will ask for his help to publish. Thank you Max!
Dolores *** did an excellent job in circulating my publication among reviewers
Dolores *** did an excellent job in circulating my publication among reviewers. The reviewers of my book had done a good job of giving an overall evaluation of the material covered in the book that will greatly help the readers and potential buyers. It is my hope that these reviews will be posted by the book companies that sell my book.
The complaint has been investigated and resolved to the customer's satisfaction.
I had a positive experience with Gotopublish.com and I would recommend the company tp a friend.
Service was very good. I'm very pleased with the quality of their work and their willingness to accommodate my requests. Miguel *** and Emma are all very professional and a joy to work with. GOOD JOB
GoTo Publish is the absolute best when it comes to executing a dynamic literature The staff will inspire and push you to create at your highest abilities. A special shout out goes to Miss Dolores ***. This woman persistently worked hard for my book's campaign. I am grateful for her professionalism, consistency and specialties. She is an absolute doll! Thank you GoTo!
GoTo Publish is the absolute best when it comes to executing a dynamic literature The staff will inspire and push you to create at your highest
GoTo Publish is the absolute best when it comes to executing a dynamic literature The staff will inspire and push you to create at your highest abilities. A special shout out goes to Miss Dolores ***. This woman persistently worked hard for my book's campaign. I am grateful for her professionalism, consistency and specialties. She is an absolute doll! Thank you GoTo!
I have been very pleased with the services of GotoPublish
I have been very pleased with the services of GotoPublish. My book took a bit longer to publish but I expect that was due to the pandemic. When it reached Hans Pastrana, my campaign manager, he dealt with it very efficiently. I have come to know Hans and have found him to be very polite, courteous and caring of my needs as a customer. He did a great job with my web page. I really appreciate his help.
Gotopublish was everything I could ask for regarding republishing my memoir Not By Chance: God's "Coincidental" Guidance of My Life at no cost
Gotopublish was everything I could ask for regarding republishing my memoir Not By Chance: God's "Coincidental" Guidance of My Life at no cost while obtaining a marketing package. Dorothy *** and others were understanding and patient when I responded slowly due to health challenges. I am glad I made the decision to work with Gotopublish. I encourage others to do so as well.
The complaint has been investigated and resolved to the customer's satisfaction.
It has been great having my book published with Gotopublish Publishing Company
It has been great having my book published with Gotopublish Publishing Company. I am currently working with the Credibility Starter Manager Ms. Dolores, a very remarkable person. She has been very helpful answering all my questions and leading me to have access to all available resources to aid in promoting and marketing my book. I highly recommend Gotopublish.
The complaint has been investigated and resolved to the customer's satisfaction.
Thanks to Emma *** of Go To Publish for guiding me through the re-release of my book in a very efficient and timely manner
Thanks to Emma *** of Go To Publish for guiding me through the re-release of my book in a very efficient and timely manner.
After a devastating experience with my previous publisher, Emma's kindness, caring, and professionalism, brought my book back to life and turned what had been a negative experience into a positive one.
Self-publishing can be brutal, but Go To Publish and Emma made the process much easier.
Thanks Emma, and GTP for picking me up when I was down.
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you GoTo Publish for republishing my book of poetry at no cost to me
Thank you GoTo Publish for republishing my book of poetry at no cost to me. I want to thank the staff for their patience, kindness, and understanding. Special thanks to Dolores for her exceptional job as my Marketing Fulfillment Officer. Thanks for helping me get my book off the ground affordably and for the five-star reviews.
I am very pleased with the quality of the book and the service provided to get it published
I am very pleased with the quality of the book and the service provided to get it published. Emma was particularly helpful in following up and addressing any issue I had. Having used another publishing service for my first book and having looked at another publishing house, I can say that GoToPublish offers the best cost for the high quality result. I have had numerous comments on the quality so it is not my opinion alone. As I know start my third novel, I will surely enage tham again when the time comes.
A publisher had published my book
A publisher had published my book. They had ripped me off big time and I was very down. Emma brought me back to earth and helped me get my book republished by a far superior team with much better royalties. The initial marketing team overcharged for everything, but Go to Publish, with Emma's assistance, improved my situation significantly, making it more affordable. I'm hopeful for success now that my book is sold at a more reasonable price. Check out my book on their site.
The complaint has been investigated and resolved to the customer's satisfaction.
From beginning to end
From beginning to end.
I am plesed.
*** , Rey alongside the entire team,were so helpful... Thank you for carrying out the best for my Book Entitled: " ***"... It's one of the sweetest Thank You's to my mother and the Most High... *** People " Collaborations. *** Illustrations, *** Cover Art, *** IV: Arrangements
*** : Writer
Bryce *** Consultant
Thank you Go to publish for your time, skills, and completion of this project...
Go-to-Publish excelled in publishing my novel, ensuring a smooth process throughout.
Go-to-Publish excelled in publishing my novel, ensuring a smooth process throughout. I really appreciated their professionalism and follow-through. Each representative, from Christian to Ruth, was exceptional in their concern, care, and contact. Even during the pandemic, I never had to seek updates on my work. They were proactive and kept me informed of the requirements and timelines for the various publishing stages. Additionally, they offer very reasonable pricing for their services. I highly recommend them for publishing and marketing.
Okay, I self-publish my fiction and let me tell you, I have looked the world over for good quality self-publishing firms
Okay, I self-publish my fiction and let me tell you, I have looked the world over for good quality self-publishing firms. As luck would have I received a call one day from a rep of GTP explaining that reviewing old self published books, they saw mine, Unsanctioned by E. G. Jones, had really great reviews on Amazon and they would like to try and spark new life in it. Well, I went for it and guess what? The have this lady, I think she works in Writer's Services . . . Emma ***. Now since I first signed up with them, she has held my hand, shined light on my path and paid more attention to detail than an astronaut. Without her help, I have no idea what would have happened to my second book, Temple and my first that they managed to spark new life into. Her attention to every aspect of publishing, scheduling, editing and re-visiting every necessary detail in getting this done . . . it has been her, Emma *** that made it all work. So . . thank you Emma!
The complaint has been investigated and resolved to the customer's satisfaction.
Gotopublish.com Complaints 8
I paid $393 to Gotopublish to get my book ready for publishing, but they didn't do what they promised
I paid $393 to Gotopublish to get my book ready for publishing, but they didn't do what they promised. I sent them my manuscript at the start of the year, and they were supposed to get it ready for publishing and then publish it. But they didn't even finish getting it ready, and when they sent it back to me twice, it was still not good enough to publish. I told them what needed to be changed, but they still didn't do it. Now they're not answering my emails, and I've asked for my money back a bunch of times.
This company is a total scam!
This company is a total scam! They say they're in Atlanta, but they're really in the Philippines. They won't stop calling you until they get your money, and then they disappear. I bought a bunch of books from them, but I never got any royalties. When I tried to contact them, they wouldn't respond. When I stopped paying, they finally called me back and said I had earned $147 in royalties. But they still haven't paid me! I'm so mad! I wrote and drew my own book (Where is God?!) and they're just stealing from me! Don't trust these guys!
I signed up with GoToPublish on July 7th to distribute my second book and get reviews for it
I signed up with GoToPublish on July 7th to distribute my second book and get reviews for it. It cost me $986. Then on July 13th, I signed up for my third book for $2496.48. I paid the first installment, and two more are due on August 13th and September. But on July 16th, I found out I had a bad sickness and needed to go to a big city for a month for treatment. I told my contact I had to cancel my contract. He said they could hold it for 1-2 years or until I was ready, but they would keep the first payment. He said he would ask management to not charge the other two payments yet. I said I needed the money, and he said he understood and would talk to his manager. I haven't heard from him since.
Is Gotopublish.com Legit?
Gotopublish.com earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Gotopublish.com. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Gotopublish.com has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Gotopublish.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gotopublish.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Gotopublish.com you are considering visiting, which is associated with Gotopublish.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Gotopublish.com's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 15 complaints being resolved.
- Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
- Gotopublish.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The gotopublish.com may offer a niche product or service that is only of interest to a smaller audience.
- Gotopublish.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Gotopublish.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
I paid Gotopublish.com $300 a month with $500 down
I paid Gotopublish.com $300 a month with $500 down. I started with them on November 15 and made my last payment on May 25th. I paid them a total of $2,000. They said they would print, edit, and put my books on Amazon to sell. They also said they would make my books 6 stars on Amazon and market them until November 2022. They even promised to make me a website for my books. I paid $2,000 for all of this. But then they stopped talking to me. They haven't tried to fix anything. They just stopped talking to me and I can't get in touch with them. I tried calling the phone numbers they gave me, but no one answers.
I hired Gotopublish.com to publish my next book, 'Charlie and His Friends'
I hired Gotopublish.com to publish my next book, 'Charlie and His Friends'. They breached our contract by changing consultations 5 times, requiring resubmissions of files, and seeking extra fees. Initial black-white illustrations needed corrections, which were ignored in the color versions. By April 2022, they stopped responding to my update requests. I emailed to terminate our agreement due to breach of contract and demanded a full refund. They continue to ignore me. The managers and the employee who made the initial contract have all left. I'm seeking a refund plus compensation for lost book sales.
I paid $486.50 to GoToPublish on May 1
I paid $486.50 to GoToPublish on May 1. Since then, I've been passed around to over 6 different people. Finally, Ms Dorothy *** took over, but she's been a nightmare to deal with. She even sent me someone else's email! I've been emailing her since August , asking for a refund, but she just won't stop harassing me. She calls me from different numbers, and I've blocked her 404 number, but she keeps calling. I'm tired of this nonsense. I've made it clear that I want a refund and for her to stop harassing me, but she just doesn't get it. She even sent me an email saying they know why I want to cancel, but they need validation. I'm done with this company. They keep trying to bill me more and more, and I have the emails and invoices to prove it. Please make it stop and warn others not to get involved with this mess. I don't even know what product or service I paid for anymore. My account number is GXXXXXX.
I paid Gotopublish $600.00 to republish my books, but they asked for more money that wasn't in the contract
I paid Gotopublish $600.00 to republish my books, but they asked for more money that wasn't in the contract. I paid $643.00 so far, but they said I needed to pay more before they could start. I talked to Flora and Shelley about it, but they didn't help. I almost canceled, but Shelley convinced me not to. Then Max told me I needed to pay $450.00 more. This is not what we agreed on, so I canceled on 04/01.
website, Gotopublish.com, is a great platform for anyone looking to publish their work online
website, Gotopublish.com, is a great platform for anyone looking to publish their work online. I have been using it for a while now and have found it to be very user-friendly. The site is easy to navigate and the process of uploading my work was very straightforward.
However, there were a few spelling and grammar errors on the site that could be improved. Additionally, the punctuation used throughout the site was very basic, which made it difficult to read at times.
Overall, I would recommend Gotopublish.com to anyone looking to publish their work online. Despite the minor errors, the site is a great resource for writers and authors alike.
About Gotopublish.com
One of the key features of Gotopublish.com is its easy-to-use publishing tools. The platform provides authors with a simple and intuitive interface that allows them to upload their manuscripts, format their books, and create professional-looking covers. The platform also offers a range of editing and proofreading tools that help authors to refine their work and ensure that it is free from errors.
In addition to its publishing tools, Gotopublish.com also offers a range of marketing and promotional services. The platform provides authors with access to a global network of readers and book enthusiasts, as well as a range of marketing tools and resources that help them to promote their books effectively. This includes social media marketing, email marketing, and book reviews, among other things.
For publishers, Gotopublish.com offers a range of distribution services that help them to reach a wider audience. The platform provides publishers with access to a global network of bookstores, libraries, and online retailers, as well as a range of marketing and promotional tools that help them to promote their books effectively.
Overall, Gotopublish.com is a comprehensive platform that offers a range of services for authors, publishers, and book enthusiasts. Its easy-to-use publishing tools, marketing and promotional services, and distribution services make it an ideal platform for anyone looking to publish and promote their books online.
Overview of Gotopublish.com complaint handling
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Gotopublish.com Contacts
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Gotopublish.com phone numbers+1 (888) 337-1724+1 (888) 337-1724Click up if you have successfully reached Gotopublish.com by calling +1 (888) 337-1724 phone number 0 0 users reported that they have successfully reached Gotopublish.com by calling +1 (888) 337-1724 phone number Click down if you have unsuccessfully reached Gotopublish.com by calling +1 (888) 337-1724 phone number 0 0 users reported that they have UNsuccessfully reached Gotopublish.com by calling +1 (888) 337-1724 phone number
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Gotopublish.com emailsstaffname@gotopublish.com75%Confidence score: 75%
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Gotopublish.com address6065 Roswell Rd STE 450, Atlanta, Georgia, 30328-4011, United States
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Gotopublish.com social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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Hi, I'm an author who had a great experience working with GoToPublish. They were instrumental in getting my book to market. The entire staff was fantastic to collaborate with, and one team member, in particular, was outstanding. I would highly recommend their services to any author.
Hi,
I have been very impressed by the level of service GOTO PUBLISH have provided, I have come to know 'Emma ***' has bought my book together; I have found she is very responsive and caring of my needs as a customer.
I look forward to another opportunity of working with her.
As a new author, I am very pleased with the attention and support provided by Dorothy and the other team members I have spoken with. They are professional and courteous and I am certain my completed book will be as I have envisioned.