Graff’s earns a 4.3-star rating from 3 reviews, showing that the majority of jewelry aficionados are very satisfied with their luxury pieces.
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Mixed Experience with Graff Jewelry
I recently visited Graff for a special occasion gift. The store ambiance was luxurious, and the staff seemed knowledgeable. However, I found the prices to be extremely high compared to similar stores in the area. While the quality is exceptional, the affordability may be a concern for many customers. The customer service was average, not overly welcoming but not rude either. I recommend exploring other options for those seeking high-end jewelry without breaking the bank.
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Pros
- Exquisite Craftsmanship
- Rare, High-Quality Gems
- Prestigious Brand Heritage
- Innovative Jewelry Design
- Exceptional Customer Service
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Cons
- High Price Point - Exclusivity limits customer base
- Economic Sensitivity - Luxury goods suffer in downturns
- Limited Target Market - Focus on ultra-wealthy is narrow
- Counterfeit Risk - High-value items prone to fakes
Graff Complaints 0
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Is Graff Legit?
Graff earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Graff has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Graff.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Graff and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Graff.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Graff
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3. Writing the title:
- Summarize the main issue you have with Graff in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Graff. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
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Graff Contacts
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Graff phone numbers+33 1 83 75 54 54+33 1 83 75 54 54Click up if you have successfully reached Graff by calling +33 1 83 75 54 54 phone number 0 0 users reported that they have successfully reached Graff by calling +33 1 83 75 54 54 phone number Click down if you have unsuccessfully reached Graff by calling +33 1 83 75 54 54 phone number 0 0 users reported that they have UNsuccessfully reached Graff by calling +33 1 83 75 54 54 phone number+44 20 7584 8571+44 20 7584 8571Click up if you have successfully reached Graff by calling +44 20 7584 8571 phone number 0 0 users reported that they have successfully reached Graff by calling +44 20 7584 8571 phone number Click down if you have unsuccessfully reached Graff by calling +44 20 7584 8571 phone number 0 0 users reported that they have UNsuccessfully reached Graff by calling +44 20 7584 8571 phone number+1 (212) 355-9292+1 (212) 355-9292Click up if you have successfully reached Graff by calling +1 (212) 355-9292 phone number 0 0 users reported that they have successfully reached Graff by calling +1 (212) 355-9292 phone number Click down if you have unsuccessfully reached Graff by calling +1 (212) 355-9292 phone number 0 0 users reported that they have UNsuccessfully reached Graff by calling +1 (212) 355-9292 phone number+852 3125 1500+852 3125 1500Click up if you have successfully reached Graff by calling +852 3125 1500 phone number 0 0 users reported that they have successfully reached Graff by calling +852 3125 1500 phone number Click down if you have unsuccessfully reached Graff by calling +852 3125 1500 phone number 0 0 users reported that they have UNsuccessfully reached Graff by calling +852 3125 1500 phone number+81 3-6228-6226+81 3-6228-6226Click up if you have successfully reached Graff by calling +81 3-6228-6226 phone number 0 0 users reported that they have successfully reached Graff by calling +81 3-6228-6226 phone number Click down if you have unsuccessfully reached Graff by calling +81 3-6228-6226 phone number 0 0 users reported that they have UNsuccessfully reached Graff by calling +81 3-6228-6226 phone number
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Graff emailsclient.services@graffusa.com100%Confidence score: 100%In the U.S.matteo.cassarino@graff.com99%Confidence score: 99%laurent.drimille@graff.com98%Confidence score: 98%info.asiahq@graff.com98%Confidence score: 98%Managementdata@graff.com98%Confidence score: 98%info.hq@graff.com98%Confidence score: 98%Managementclientservices.kr@graff.com97%Confidence score: 97%Communicationsylvinha.hamilton@graff.com97%Confidence score: 97%clientservices.jp@graff.com97%Confidence score: 97%Communicationclientservices.uk@graff.com96%Confidence score: 96%Communication
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Graff social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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