GreensideOnline’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with experience.
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Spam
I'm tired of getting their spam emails and I want them to remove my email address from their database! I contacted GreensideOnline many times and told them I was not interested in their service and asked them to stop sending me messages and every time they said ok, but did nothing. If I could I would make a new email but I use this one for work. Please, stop sending me spam! GreensideOnline is the most annoying site ever!
Ordered Cones, but they sent out the wrong ones
I ordered Qty 10, 1 metre Chain Holder Quad Cones - Red ( ref SDJAT070040600). Greenside said that they sent me an e-mail giving me an alternative part no. I did not receive this e-mail. As I didn't respond they sent me the alternative item instead which is no good. I telephoned the customer services to complain but they said we wouldn't be able to send the cones back but offered an attachment instead to go on the top. I asked my customer if this would be ok, but he said no. I have tried a few times to send these cones back but they refuse. If I order these items which I have paid for on my companies credit card, surely I should be entitled to send them back free of charge if they are not what I specified in the first place.
Had the same experience
They never respond to anything
This company is a complete scam. I ordered an item and after 2 weeks of still not receiving it i contacted them via email. Never got a response but a week later the WRONG product arrived. I notified them straight away and asked for a refund. Over the last 3 months i have called and emailed on a daily basis just to get e refund of £17! they never respond to anything and the poor girl on customer service only has one reply and that is that she cant help!
STAY CLEAR OF THIS COMPANY, THEY ARE BAD NEWS!
This site will take your money, but you will not receive your order when contacting them you will be put through to another line which eventually cuts you off after 3 days of trying i decided to report the website save yourself time money and stress and shop somewhere else.
I used this site and had no problems.
Is GreensideOnline Legit?
GreensideOnline earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for GreensideOnline. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of GreensideOnline's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Greensideonline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Greensideonline.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The greensideonline.com may offer a niche product or service that is only of interest to a smaller audience.
Greenside Distribution took an unauthorized payment from my credit card and will not give me a refund
Greenside Distribution took an unauthorized payment from my credit card and will not give me a refund. Avoid Greenside Distribution.
I can't agree more with other victims of this site - THESE PEOPLE ARE CROOKS! Even the Post Office can't find their postal address. Big companies or bulk buyers *might* stand a chance of getting what they order out of this company but individuals are taking a big gamble placing an order with these scammers. They also seem to trade as SDL Supplies and Security Direct and I'm sure there are others besides - if you come across a site that has a style similar to any of these sites DO NOT BUY FROM THEM. Surely some organisation out there can do something about these con men?
Placed an order in Dec 2011. Cancelled about 5 items from a massive order due to no stock. Other goods received within 2 weeks, but refund for 5 items never received. Still chasing every 2 weeks. Refund value of around £100.
The service was definitely HORRIBLE initially, but didn't expect not to get refund. Companies like this exist? Seriously!
I have to say I agree with Stigman, these are a fraudulent company. I used one of their subsidaries, www.sdlsupplies.co.uk and I never received the goods they took the money for. If you look around on the internet you will see there are similar complaints from other customers. Although my order went through sdlsupplies, greenside took the money and all contact has gone unanswered
I read reviews but they were the only people who supplied what i wanted so i placed an order and it arrive with no problems at all. It is not possible for a company to take an unauthorised payment unless you give them your card number. I have used greenside for at least 10 orders so i find your comments difficult to believe.
Received only half an order
Placed an order with this company for paper towels and dispensers on 12th December, only half of the order arrived in January, its now 28th January and rest of order not arrived. Nobody there was very helpful, in the end didn’t even answer the phone, now having to claim money from credit card company. In my opinion I would not trade with this company again.
GreensideOnline Reviews 0
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Overview of GreensideOnline complaint handling
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GreensideOnline Contacts
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GreensideOnline phone numbers+44 844 4931 400+44 844 4931 400Click up if you have successfully reached GreensideOnline by calling +44 844 4931 400 phone number 0 0 users reported that they have successfully reached GreensideOnline by calling +44 844 4931 400 phone number Click down if you have unsuccessfully reached GreensideOnline by calling +44 844 4931 400 phone number 0 0 users reported that they have UNsuccessfully reached GreensideOnline by calling +44 844 4931 400 phone number
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GreensideOnline emailssales@greensideonline.com100%Confidence score: 100%Support
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GreensideOnline addressFarringdon Ave., Romford, England, Essex, RM38EN, United Kingdom
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GreensideOnline social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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