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Rx Smart Gear
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1.0 7 Complaints
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Rx Smart Gear Complaints 7

ComplaintsBoard
K
12:00 am EDT

Rx Smart Gear Fraudulent company!

This company, Rx Smart, took $279.99 from my deceased aunt's checking account without any authorization, even after I had stopped all electronic withdrawals from her account. I don't know how her account was compromised, but I am in the process of gathering information on this fraudulent company and have filed a complaint with the the Internet Crime Complaint Center which reports to the FBI. That website is www.ic3.org. I hope that her bank, JP Morgan will refund this money when presented with the evidence that this is a scam being run all over this country, and it's victims are many.

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ComplaintsBoard
S
12:00 am EDT

Rx Smart Gear Fraud & cheating company!

This is plan and simple theft! Rx smart is a bogas company with several addresses and an automated answering service that simple asks for name and number then hangs up. Fax is bogas as well.

Drafted 279.99 from account and then just disappears. Only action is file affidavit of unauthorized withdraw from your bank and close account.
Contact the federal trade commission and bbb. (prob wont help but cant hurt!)

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ComplaintsBoard
C
12:00 am EDT

Rx Smart Gear Terminated processing!

Rx Smart purchased our software 3 months ago to process payments. After reviewing the postings on Complaints Board and verifying the misuse of the software, Modern Payments/Zions Bank has terminated our processing relationship with Rx Smart. As of 7/4/2007 we are no longer associated with or processing for this company.

Thank you for alerting us of this matter!

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Is Rx Smart Gear Legit?

Rx Smart Gear earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Rx Smart Gear to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Rx Smart Gear is known for their high standards and safety. If you're thinking about dealing with Rx Smart Gear, it's wise to check how they handle complaints.

We found clear and detailed contact information for Rx Smart Gear. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Rxsmartgear.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Rx Smart Gear have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Rxsmartgear.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Adult content may be available on rxsmartgear.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Rx Smart Gear has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The website belonging to Rx Smart Gear has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We found that Rx Smart Gear website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
ComplaintsBoard
E
12:00 am EDT

Rx Smart Gear Unauthorized debit from checking account

Upon reviewing the activity in my primary checking account, I discovered a charge for $279.99 , a charge that neither my wife nor I, had any involvement with. After calling my bank and finding out who was the recipient of the money, I managed to get through to a person at "RX Smart". The product we had supposedly purchased, was an 18 month prescription medicine coverage plan. Considering that we have an outstanding health insurance plan, that includes terrific prescription medicine coverage, we knew right away that we were dealing with a fraudulent transaction. Our biggest concern, is how they were able to obtain our checking account number.

Apparently, there are many of you out there that have experienced the same problem. My hope is that by contacting the Attorney General's office, that an effort will be made to round up these con-artists and that they will be brought to justice.

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K
K
kaversa
Philadelphia, US
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Jul 26, 2007 3:11 am EDT

RX Smart debited $279.99 from a joint account of me and my husband's without authorization. I contacted them and by second ring was answered by recording stating to leave name and number and call will be returned. Of course there was never a returned call. I contacted my bank and have a dispute against them for fraud. When I searched the web for the company I found this complaint site. I immediately called my bank and gave them this information and the address for RX Smart. I cannot believe these people can get away with this act of fraud.

Please beware and Check your account always for these scammers.

N
N
Nora Lara
Send a message
Jul 23, 2007 10:44 am EDT

My son just got hit with an unauthorized withdrawal from his bank account. He does not know of this company, never talked or contacted them. That is, until today. He was able to talk to somebody who warned him that if my son was angry (and he was), he would not give him a refund.

Regarding that refund, they have many *requirements* to process it, so I don't expect they'll do anything - it will not get processed. So my son's bank is handling the problem, and they are giving him a new account.

Does anybody know where a complaint can be made to a government organization?

ComplaintsBoard
W
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company took $279.99 from my girlfriends account. When I researched the matter I found: 1) Zion's First national Bank in Utah is the debiting bank. 2) Modern Payments is the company used to process the electronic transaction. 3) RX Smart is the company that put through the charge. RX Smart uses this address: 446 Jack Martin Blvd., Brick, NJ...

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ComplaintsBoard
S
12:00 am EDT

Rx Smart Gear Unauthorized checking account debit

This morning, I was looking at my checking account online and noticed a charge for $279.99 from a company called RX. I called my bank right away and found out the charge was from Zion's First National Bank in Utah. I called Utah and was told they are the bank for the processing company called Modern Payments who put the transaction through. I then contacted Modern Payments and was told they process for RX Smart. Now I called RX Smart and was told I signed up for an 18 month program and was charged the $279.99. I told them I never had ANY dealings with them and they began to back-pedal quickly. I asked for the manager and was told no one was there and that they had my information and they would call me back within 24 hours. If I desired a refund, they would process one and that I should see the refund in 7 - 10 days. This is a TOTAL SCAM! I called right back and now got a recording.

This is High Tec theft at its best... Beware!

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G
giovanni alas
Send a message
Sep 18, 2007 2:45 pm EDT

First they call me to confirm my bank
Don’t now better so I did then got debit on my checking.
So call it get a refund that what they say so confirm address and stuff
Then they send me this discount coupon. They say this just send it back and
Ill get refunded common $300 dollars for a file of coupon. And I got insurance
Not need for rx discount. Scam till now ive calling [protected] disconnected
Not how could they do dis. Not rich barely making it. My bank can even help me.
Need help.

ComplaintsBoard
C
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

RX Smart debited 279.99 from a joint account of me and my wife's without authorization. I contacted them, was put on hold several times, and finally spoke with a representative (Linda 5499) who said she would cancel and my money will be refunded in 7-10 business days. Linda 5499 would not give me her last name so 5499 it is (employee # she says). Linda said...

Read full review of Rx Smart Gear and 32 comments

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Overview of Rx Smart Gear complaint handling

Rx Smart Gear reviews first appeared on Complaints Board on Jun 6, 2007. The latest review Fraudulent company! was posted on Sep 6, 2007. Rx Smart Gear has an average consumer rating of 1 stars from 7 reviews. Rx Smart Gear has resolved 0 complaints.
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  1. Rx Smart Gear Contacts

  2. Rx Smart Gear phone numbers
    +1 (619) 655-3960
    +1 (619) 655-3960
    Click up if you have successfully reached Rx Smart Gear by calling +1 (619) 655-3960 phone number 0 0 users reported that they have successfully reached Rx Smart Gear by calling +1 (619) 655-3960 phone number Click down if you have unsuccessfully reached Rx Smart Gear by calling +1 (619) 655-3960 phone number 0 0 users reported that they have UNsuccessfully reached Rx Smart Gear by calling +1 (619) 655-3960 phone number
  3. Rx Smart Gear emails
  4. Rx Smart Gear address
    1800 John Towers Ave., Suite B, El Cajon, California, 92020, United States
  5. Rx Smart Gear social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
  7. View all Rx Smart Gear contacts
Rx Smart Gear Category
Rx Smart Gear is ranked 126 among 159 companies in the Unauthorized Charges category

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