Grunt Style review: They scam you into money through lies.

A while back, I ordered the women's valkerie, XL. They mailed me a Large. I contacted customer service. They told me they can't send me what I ordered because they no longer have that shirt in that size. I look online and it shows they do. I inform customer service of this. They said the website was wrong and all they could do was give me a gift card. I used that gift card to order the XL valkerie shirt shown on the website. Order fulfilled. That was the first incident of a lie, but since it worked out, I let it lie, until now.

I placed an order of 7 shirts. 2 days later, I was told it shipped. One week later, the shipper still showed 'label created, awaiting items so I contacted customer service. They told me all I could do was wait 6 more business days. I knew that was a lie but since they never reply or answer their phone, I had to wait. 6 business days later there was still no change, and no response to my emails. So I called all day long until I finally got through. First, I was told the order was filled under a false label, but then later told it was lost in transit. Half of my order they no longer had, so I was given a choice between choosing replacements or a gift card. I asked for a refund. They refused because "the order could still show up at some point". I fail to see how since the shipper never got it and they no longer have the items. After a lot of back and forth, I settled for a gift card because my husband could st least use it, they never mess up male shirts, only female. I could forgive all of it if I wasn't lied to repeatedly, but the lies on top of the scam of constantly making purchases that cannot be fulfilled only to be told I can only choose more of their products is garbage. If I wanted different items, I would've ordered those. I asked to speak to someone who could issue a refund and they wouldn't allow it. I've spent thousands of dollars with a closet full of their items that I no longer want to wear because I'd be promoting a business that scams on patriots. I'm also a veteran. They don't care. It's positively disgusting, and based on other reviews, I'm not the first they lied to.