32 Degrees Official Site
Reviews and Complaints

I stumbled on this brand a year ago and have ordered several times from their site. I've experienced nothing but great quality and customer service. I wear their shirts all the time for hiking and camping. They are perfect for layering, dry fast when wet, and keep me cool, dry and comfortable on the trail.

I've ordered several items and at multiple times and been super pleased each time. The clothes have been exactly as advertised with prices that couldn't be beaten. The clothes have been much more satisfying than the equivalent clothes at big box stores and with MUCH better prices. The items arrived quickly. 5 stars for sure.

I am not understanding why there are so many negative reviews. I have always loved everything I have purchased from them. I've bought leggings, shirts, shorts, etc. The clothing lasts and I love how soft everything is. Yeah shipping takes a little bit longer but this isn't Amazon's prime service. I can wait a while. This is my go to store.

At first I was leery, with the reviews. But I've ordered several times now. For the price, I can wait for shipping. The clothes are very comfy and if you check the sizing charts and order accordingly, you'll get the good fit. I had one issue with something not shipping and they responded promptly and it came within a week. I really don't understand all the crabby, unhappy reviews. I think it's great for the price!

As far as the boxers, long sleeve and shorts sleeve t shirts go (all ive bought) this clothing brand is beyond amazing! The shirts are very stretchy and comfortable perfect for gym or working outside. You can literally take off when sweating and shake out the wetness put it on and feel instant coldness. I swear i have worn these shirts daily for work doing concrete, asphalt, Landscaping, to the gym and have washed a million times and they still look pretty damn good! And for the price!? This brand cannot be beat imo! Ill be a customer forever!

Do not listen to anything that these other folks are saying. I'm the pickiest person in the world when it comes to clothes and I am obsessed with these shirts and tank tops. The stretchy material is just so amazing, and I would be so depressed if they stopped creating these, or if they changed the material that they use to create them. Also, the thing people need to consider is that if you buy them in bulk you can get them for around 6 dollars a piece, and that is better than any other shirt that is worth wearing. I have 38 of these shirts and I love them. My favorite is the v neck which I've never worn, but I love them.

I recently made a purchase on 32 Degrees Official Site (32degrees.com) during Black Friday and boy, was I in for a treat! The sale was so good that I just had to buy some items. As we all know, Uniqlo's heat tech is the best, but it can be a bit pricey. So, when I saw 32 Degrees, I knew I had to give them a try.

I was pleasantly surprised by how fast the shipping was. I live in NY, and I think they ship from NJ, but I believe the shipping would be quite fast overall. However, I must say that the products weren't as warm as I had hoped. But, they're perfect for layering during the colder months. I do have to mention that there was some pilling on the leggings not too long after I started wearing them. But, for $6.99 leggings, I'm not complaining!

I gave high stars for the price and shipping, but the product quality (again, it isn't bad) wasn't as great as I had hoped. I wouldn't purchase these items at full price, but I would definitely keep an eye out for sales.

If you're interested in seeing the products I purchased, check out my TikTok video: https://vm.tiktok.com/TTPdjoAcFj/

I recently made a purchase on the 32 Degrees Official Site (32degrees.com) and unfortunately, my experience was not a positive one. I ordered a total of 13 items and selected the 2-3 day shipping option. However, when my order arrived, only 8 items were included and it took a whopping 8 days for them to arrive. To make matters worse, the order showed as complete with no indication of any items being out of stock or on back order.

I immediately contacted customer service via email, providing them with my order number, tracking number, date of order, and a list of the missing items. Despite sending a total of 5 emails and speaking with 3 different representatives, I was still being asked what items I had ordered and received. This was a complete failure on their part and left me feeling frustrated and disappointed.

I began to wonder if this was a fraudulent company, intentionally engaging in these inept practices. It's a shame because their clothes are made well for the price, but the poor customer service and lack of communication left a bad taste in my mouth. I spent way too much time doing their homework and trying to get my missing items resolved.

In the end, I reported the issue to my credit card company as "goods purchased not received" and will never order from 32 Degrees again. It's a shame that a company with good products can be let down by such poor customer service.

I recently made a big purchase on the 32 Degrees Official Site (32degrees.com) for myself and some gifts for my loved ones. I spent close to $400 on my last order and made the purchase just a week before Christmas. Since I spent so much, I was eligible for expedited shipping and was expecting my package to arrive by 12/22, which was just 5 days after the purchase date.

However, to my disappointment, my package arrived on 12/28, which meant that all of my Christmas gifts were late. I was not happy with this delay and contacted the company to express my dissatisfaction. Unfortunately, the company refused to offer any type of solution, except to say that delays are expected during the holiday season.

I understand that delays can happen during the holiday season, but a delay of 2 weeks is not acceptable. When I checked the tracking history, I found out that the package was sent to Fedex 5 days after making the purchase, which was on 12/22. This means that the package was not shipped on time, and the delay was not due to any external factors.

As a result of this experience, I have decided that I will never shop at 32degrees.com again. It is disappointing to spend so much money and not receive the service that I expected. I hope that the company can improve their shipping and customer service in the future so that other customers do not have to go through the same experience as I did.

I gotta say, my experience with 32 Degrees Official Site (32degrees.com) was not great. I ordered a medium jacket and put in my address, but then it took me to this other site called Shop. I put in my payment info and everything, but when I got the receipt, it had the wrong address and a different size than what I ordered! I tried to get in touch with someone to fix it, but there's no customer support and they don't answer emails. It's like they don't care about their customers at all! This company is a total rip-off and they're just trying to scam people out of their money. And don't even bother trying to call them, because there's no phone number either. Honestly, I wouldn't give them any stars if I could. Save your money and shop somewhere else!

I recently bought some products from 32 Degrees Official Site (32degrees.com) at Costco. Unfortunately, I have to say that the quality of their products this season has been a big issue for me. After only 2-3 washings and air drying, the shirts and pants I purchased started coming unsewed. It's a real bummer because they are great at keeping you warm, but when they start unraveling, it's a waste of money to buy them.

I decided to send a comment about this issue on the 32degrees.com website and plan on contacting Costco as well. I'm curious to see what kind of response 32Degrees will give me.

Update: It's now March 1st and we just received an email back from the company. Unfortunately, their response was not what we were hoping for. All they said was that there's no warranty for the product and they don't take returns. We didn't even ask to return it to them (we'll be using Costco's great return policy), but they said nothing about checking into their quality control problems. So, we are changing our rating to as low as possible and would give it a negative based on the reply we received from employee Geri.

Overall, I'm really disappointed with the quality of the products I purchased from 32 Degrees Official Site (32degrees.com). It's frustrating to spend money on something that falls apart so quickly. I hope they take a closer look at their quality control and make some improvements in the future.

I gotta say, I'm feeling pretty mixed about my experience with 32 Degrees Official Site. On one hand, I got a killer deal - I used a coupon code and snagged 8 shirts and a hat for only 36 bucks, including tax and free shipping. That's a steal, right? But on the other hand, the sizing is all kinds of wonky. I ordered 2XL, which is my usual size, but these shirts fit more like a Large. And not only that, they're super short - like, barely covering my belly button short. Who wants that?

Honestly, I should have known something was up when I got the package. It was this little envelope thing, only about 14 inches by 12 inches and 3 inches thick. I mean, how could 8 shirts and a hat fit in there? And when I pulled them out, I was shocked at how thin they were. I know they're supposed to be wicking and all, but these shirts are practically weightless.

Now, I'm not saying I'm gonna demand a refund or anything. For the price I paid, I'll probably just gift them to someone who can wear them. But I do think the sizing is pretty ridiculous. And hey, at least the shipping was fast and free, so there's that.

All in all, I guess I'd say that 32 Degrees Official Site is a mixed bag. If you're looking for a great deal, you might find one here. But if you're looking for clothes that actually fit, you might want to look elsewhere.

I gotta say, I was really happy with my clothes from 32 degrees. I'm actually placing another order right now, in bulk for me and my hubby. I don't get why some people leave bad reviews about these products. Maybe it's just haters trying to bring them down because their prices are so good and they can't compete. That's just not right! If you're looking for lightweight, super soft clothes for lounging around or sleeping in, you can't go wrong with 32 degrees. They're having an amazing sale today and I'm about to drop $400 on clothes for me and my fam. Cheers to that! I hope you give them a try and see for yourself how nice they are. And if you do, come back and leave a positive review like I am. Let's help out small businesses like this one and stick it to the big corporate monsters that want to take over everything. Thanks for reading my review and I hope you see things the same way I do.

I was looking for some underlayer apparel and stumbled upon 32 Degrees' official website, 32degrees.com. At first, I was hesitant to shop from them because I saw some negative reviews online. But, I had previously purchased a Cozy Heat Undershirt from this brand at Macy's and loved it so much that I wanted to get more. Unfortunately, they were sold out in my size, so I decided to give 32degrees.com a try.

I was pleasantly surprised to find that the prices on their website were much lower than what I had seen in department stores. I was a bit cautious, so I only ordered three items out of the many I was interested in. To my relief, the items arrived as expected, and the delivery process was smooth. I had read that some reviewers had issues with the shipping method they use, called Sure Post, but I didn't have any problems with it. It did take a bit longer than usual, but I expected that.

After ten days, I received my entire order, and I was so happy with the quality of the products that I decided to place another order. The prices are unbeatable, and the delivery time wasn't too bad, only a few days later than what I'm used to with online orders. Overall, I'm satisfied with my experience shopping at 32degrees.com.

I know some people had negative experiences with this website, but I think it's important to give them a chance. I'm glad I did because I was able to get the products I wanted at a fraction of the cost. If you're looking for affordable and high-quality underlayer apparel, I recommend checking out 32degrees.com.

I recently purchased some 32 degrees boxer briefs from Costco and I must say, they are pretty darn comfortable. However, I was disappointed to find that my local Costco only carried large sizes. So, I decided to check out 32degrees.com to see if they had any smaller sizes available. To my surprise, I stumbled upon a final sale of $5.99 each for a package of 3. I was ecstatic and repeatedly checked the description to make sure I wasn't mistaken. Lo and behold, it clearly stated "package of 3". Since it was a final sale, I convinced myself that it was not a mistake and ordered 5 packages along with a pair of shorts to meet the free shipping requirement.

When my package arrived, I eagerly opened it up only to find that there were only 5 briefs instead of the 15 I was expecting. I quickly checked the website again and to my dismay, the "package of 3" had been removed. I immediately contacted their customer service to explain the situation and asked for a refund if they couldn't honor their price. Unfortunately, their response was quite cold and unhelpful. They stated that they don't offer 3-packs for $6 and that there would be no return due to the "final sale" policy. They didn't even acknowledge the fact that the description had stated "package of 3". I was quite frustrated and wished I had taken a screenshot of the description when I placed my order.

As of today, I decided to do some research and googled the product again. To my surprise, the Google brief description still showed "package of 3". However, when I clicked on the link, it took me to their website but the page was not found. This means that they had removed the page altogether. I was quite disappointed by their lack of transparency and honesty.

Overall, I would say that my experience with 32degrees.com was not a positive one. While their products may be comfortable, their customer service and website descriptions leave much to be desired. I would caution anyone considering purchasing from them to be wary of their policies and descriptions.

I recently made a purchase on 32 Degrees Official Site for some warm weather under shirts and pants for my husband. I ordered a total of four items on October 20th, 2022. I received an order confirmation and shipment tracking immediately, which was great. However, when I clicked on the tracking number, it took me to the UPS site, but it didn't show any order status. It just stated that no order was found. This made me a bit uneasy, so I contacted customer service at 32 Degrees to ask for an update on my order.

It took them two days to get back to me, and they informed me that my order was lost. They then sent a separate email asking me to confirm my address so they could replace my lost order. After not hearing from them for a few more days, I decided to ask for an email update on the tracking. I also stated that if the replacement order hadn't shipped yet, I wanted to cancel the order altogether.

To my surprise, I received an email confirmation that they had cancelled my order. They also stated that it would take up to 10 days for the refunded amount to be replaced, depending on my bank. What's even more absurd is that they asked if there was anything else they could help me with. I mean, come on! How about actually sending out the order correctly the first time? Or proactively replacing it in a timely manner? Or following up in a timely manner?

It took them two weeks just to let me know if my order was going to ship or not. That's not providing any customer service, as far as I'm concerned. I think I'll stick with a more reliable company for my next venture.

I have the confirmation print out with the order number. When completing the information needed it will not accept the order number on my print out.

Thus us the order number on my print out.

PO-222-[protected].

I want to return/exchange/ reorder which is the proper way. The romper is too large and I want the smaller size.

Items arrived today by USPS and in perfect condition. I will return them as soon as I can complete the return from.

Why will it NOT accept my order number as printed on the confirmation print out?

I received my online order, but there was no order number or invoice. I did not receive an email or anything from them.
They sent me the wrong sizes and two of the items and I need to exchange them, but I don’t have a way to do so because I don’t have a order number and invoice number anything
I tried calling every number I can find online for them and none of them work
I started an online chat and was told the weight would be 15 minutes after 24 hours. I still received no reply.

I haven't received my order and there has been no resolution. The order was for my disabled mother and was supposed to be shipped to her home. I placed the order on October 26th, 2021, with the order number ***. On that day, I received an order confirmation email from the company. I also received another email stating that the order was shipped on October 28th and 29th. Additionally, I received an email saying that the shipment was delivered on October 29th. I tried using the chat feature on the website to contact customer service, but they said they would help and didn't. I then sent an email requesting assistance, but received a robotic response that didn't address the questions I had asked in my email. The tracking number for my order is ***. The tracking website says that I need to contact the shipper, which is 32 Degrees, but nobody is helping me with this issue. I either need to receive my merchandise or get a refund.

I placed an order for a vest with 32 Degrees on October 27th, 2021. They charged my credit card on October 28th, 2021, including the postage fee of $22.99. However, I have not yet received my order. I have tried to contact 32 Degrees multiple times through email, but I couldn't find a phone number to reach them. The tracking number they provided me with seems to be fake, as the shipping company has not received the package from the sender. The company has not been helpful in resolving this issue, except for telling me to deal with the shipping company. I recently requested to cancel my order and receive a full refund on my credit card, but I haven't received any response. I also tried their Return/Credit process on their website, but the only option they offered was to send me a shipping label, which is not helpful since I have nothing to return. I urgently want to cancel my order and have the full amount refunded to my credit card. This is the worst website I have ever ordered from, and I strongly advise everyone to avoid them and never order anything from them. They lack proper customer service and seem to engage in fraudulent activities.

The 24 of September 2023 a other a jacket from them size L and it was to big for me, and it was not the first time that I have purchased something from them, but this is May first time that I had to return and item, send it as soon as I got it and it is 01 November and I have not got May money back, I have call this this number [protected] and left a massage and Email and nothing from them the only massage I got from them about more that a week is that May time to return the as expired, but if the items was send the first week on October 2023 so we is may money!

I bought three pairs of lounge wear pants from 32 Degrees Official Site and I gotta say, I'm not impressed. When they arrived, I noticed that they were pretty see-through and I don't think they'll last very long in my front load washer. I've definitely bought better and cheaper lounge wear from other places before. I even found some higher quality jersey lounge pants at Walmart that lasted me a good 4-5 years. These ones from 32 Degrees are straight up trash! And to top it off, they're gonna take $5.99 out of my refund amount if I return them? That's just not cool, man.

I recently got a 32 Degrees pullover as a present, and I was excited to try it out. However, the first time I wore it, I noticed that the collar, cuffs, and ribbing at the bottom started to fray quite a bit. I only wore the shirt for about 4 hours at a casual social gathering, so I was disappointed to see that it didn't hold up well.

When I contacted 32 Degrees about the issue, they were not very helpful. They refused to send me a refund or a replacement because I had already worn the shirt and didn't have the original receipt. I explained that I didn't have the receipt because it was a gift, but they still wouldn't budge.

Overall, I was really disappointed with the poor quality of the shirt and the lack of customer service from 32 Degrees. It's frustrating to spend money on a product that doesn't hold up well, and it's even more frustrating when the company won't stand behind their product. I wouldn't recommend shopping at 32degrees.com based on my experience.

I recently made a purchase on the 32 Degrees Official Site, and I must say that I am quite disappointed with the experience. I ordered two jackets almost two weeks ago, and to my dismay, neither of them has arrived yet. I have been tracking the shipment through FedEx, and the delivery date keeps changing every day. One day, it says that the package will be delivered, and the next day, it says that they don't know when it will arrive. This has left me feeling frustrated and uncertain about when I will receive my order.

I am not sure if the issue is with FedEx or the company itself. It seems like they might not be managing their shipping process effectively. Perhaps they are paying the lowest cost for shipping, which is causing delays in the delivery process. Or maybe they are not paying their bills on time, which is causing FedEx to hold onto the packages until they receive payment. Whatever the reason may be, it is clear that there is a problem with the shipping process, and it needs to be addressed.

Assuming that I do eventually receive my jackets, I am concerned that they may not be what I ordered or of the right quality. I have heard mixed reviews about the products on this site, and I am not sure if I can trust them to deliver what they promise. I hope that my concerns are unfounded, and that the jackets will be exactly what I wanted and of high quality.

Overall, I would not recommend this company to others. The shipping process is unreliable, and there are concerns about the quality of the products. It is clear that the founder, Christine Helene, needs to take a more active role in managing the company and ensuring that customers receive their orders in a timely and satisfactory manner.

So, I recently got myself a 3/4 length jacket from 32DEGREES official site (32degrees.com). The jacket is pretty cool, but I had a bit of a problem with the zipper from the get-go. I reached out to their customer service team to see if I could get a replacement jacket and return the original one. However, they asked me for the original order number, which I didn't have on hand. I mean, I ordered it online from their website, so they should have a copy of it, right?

Anyway, I sent them a photo of the original bag that the jacket came in, complete with all the mailing info stickers. But they said it was blurry and couldn't use it as proof of purchase. So, they asked me to send them a video of the stuck zipper. I mean, seriously? I felt like they were accusing me of lying about the zipper problem, and it made me pretty angry.

Despite the frustrating experience with their customer service, I still think the jacket is pretty cool. It's comfortable and stylish, and I've gotten a lot of compliments on it. I just wish that the zipper issue could have been resolved more easily. Overall, I'd say that 32DEGREES has some great products, but their customer service could use a bit of improvement.

I recently had an experience with 32 Degrees Official Site (32degrees.com) that left me feeling frustrated and disappointed. I placed an order for two pairs of sweatpants on September 7th and received a tracking number shortly after. However, as of September 28th, my order is still sitting at FedEx with no updates on its delivery status.

It's clear to me that 32 Degrees uses a shipping method that is less than ideal. While I understand that companies need to cut costs where they can, it's frustrating to see them do so at the expense of their customers' satisfaction. In this case, it seems that 32 Degrees may have saved a dollar or two by using a slower shipping option, but they have certainly lost a customer in the process.

This is a common story in the world of business. A new CFO comes in and decides to cut costs without considering the impact on customer service. It's a short-sighted approach that ultimately hurts the company's bottom line. If 32 Degrees wants to keep customers coming back, they need to prioritize their shipping methods and ensure that orders are delivered in a timely manner.

Overall, I was disappointed with my experience with 32 Degrees Official Site. While I appreciate the quality of their products, their shipping methods leave much to be desired. I hope that they will take steps to improve their customer service in the future, as I would hate to see other customers go through the same frustration that I did.

Yo, I gotta say something about this 32 Degrees Official Site (32degrees.com). I ordered some dope T-Shirts for my son, but it took forever to get here. They said it would take 4-9 days, but it took a whole 20 days! I hit up customer service and they hit me back with some weak excuse about Covid. But like, Covid wasn't even a thing last month, so what's the deal?

Then, to make matters worse, my son didn't even like one of the shirts. So I hit up customer service again to see how I could return it. They sent me a label for the return, but when I checked my account, they charged me $5 for handling a $9.99 return! That's straight up crazy, man.

I'm never ordering from this site again. They need to get their act together and stop charging people for returns. It's not cool.

I recently made a purchase on 32degrees.com and I have to say, I'm pretty disappointed with my experience. I understand that it's the holiday season and things can get pretty crazy, but this website doesn't provide any updates on the status of my order. It's been a while since I placed my order and I still have no idea when it will arrive.

To make matters worse, I decided to reach out to their customer service team via email and I haven't received a response in over a week. This is really unfortunate because I was excited to try out their products after seeing them on Oprah's favorite things list for 2020. I hope Oprah's team reads this review because I have to give 32degrees.com two thumbs down.

What's even more frustrating is that I've received multiple marketing emails from them promoting their products, but they haven't even bothered to respond to my personal email. It's disappointing to see a company prioritize marketing over customer service. I would definitely caution others to be wary of this company.

Overall, my experience with 32degrees.com has been pretty disappointing. I hope they can improve their customer service in the future because I was really looking forward to trying out their products.

Got this thing from Costco for like $15 a few years back and it was pretty dope. So I decided to cop two more from the 32 Degrees site. They were $25 each, which was aight since I already knew I liked the thing. But when they came, they were way lighter and not nearly as warm as the OG one. So I tried to return them, but turns out they're "final sale" and can't be returned. Like, what the heck? So now I'm mad for a few reasons: 1) the new ones are worse than the old one, 2) they cost more, 3) I can't return them, 4) the shipping took 13 whole days (even though it was free), and 5) there's no way to leave a review on the 32 Degrees site. That's sus, man.

I recently had an experience with the 32 Degrees Official Site (32degrees.com) that left me feeling frustrated and disappointed. After making a purchase online, I realized that I had accidentally entered the wrong shipping address. I immediately called the customer service line to try and fix the issue, but was told that they couldn't do anything and that I would have to call FedEx once the package was shipped.

I followed their instructions and called FedEx, but unfortunately they were unable to cancel the shipment and told me that I would have to contact the sender. When I called back to 32 Degrees, I was told that I would have to wait for the package to be delivered to the wrong address before I could even attempt to get a refund. This seemed like a ridiculous and frustrating policy, especially since the issue I was trying to fix had been brought to their attention within minutes of placing the order.

Despite my attempts to reason with the customer service staff, I was met with indifference and a lack of concern for my situation. I was told that there was nothing they could do and that I had essentially lost my money. I even tried calling back again to see if there was any way to resolve the issue, but unfortunately it was a waste of time.

Overall, I was extremely disappointed with my experience with the 32 Degrees Official Site. The staff and policies seemed to be designed in a way that made it difficult for customers to get the help they needed, and I was left feeling frustrated and out of luck. While I may have been able to avoid this situation by double-checking my shipping address before placing the order, I still believe that the customer service experience could have been much better.

I recently made a purchase on the 32 Degrees Official Site (32degrees.com) and had a bit of a frustrating experience. I accidentally used an old shipping address that was saved in my Google profile from several years ago. As soon as I realized my mistake, I sent an email to their customer service team in under 2 minutes to try and rectify the situation.

Unfortunately, I received an email the next morning stating that my order was already too far into the fulfillment process to change the shipping address. I was offered a refund once the package was delivered and returned, but this relied on the person who now lives at the old address to return the package. Needless to say, I was extremely frustrated with this resolution.

To make matters worse, it took 2 days for me to receive an email that my package had finally shipped. In those 2 days, I was left wondering if anyone was keeping an eye out for my package. It was an absolutely ridiculous situation to be in.

Despite this frustrating experience, I will say that the website itself was easy to navigate and the ordering process was straightforward. However, I do wish that their customer service team had been more accommodating in helping me change my shipping address. Overall, I would recommend the 32 Degrees Official Site for their products, but be cautious when it comes to shipping and customer service.