Guy Roofing’s earns a 4.3-star rating from 6 reviews, showing that the majority of homeowners are very satisfied with roofing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Impressive Roof Installation Service
I recently had the pleasure of experiencing Guy Roofing's roof installation service. The team was professional, efficient, and attentive to detail. The quality of materials and expertise of the crew exceeded my expectations. Highly recommended!
-
Pros
- Expertise in diverse roofing systems
- Comprehensive warranty options
- Certified and trained roofing specialists
- High-quality materials and craftsmanship
- Robust customer service and support
-
Cons
- Premium pricing may deter budget-conscious clients.
- Limited service area restricts regional availability.
- Potential wait times due to high demand.
- Fewer options for non-residential roofing needs.
Guy Roofing Complaints 1
The workers were smoking on my roof when they were supposed to install the shingles, and they even put their feet in my
The workers were smoking on my roof when they were supposed to install the shingles, and they even put their feet in my gutters. There was very poor management; the crew had no supervision at all. The boss went to Texas, saying he needed to be with his wife, so the workers just lounged around and did not do a good job. They took two days and still need to come back. They left a mess everywhere, and I am still picking up debris.
They damaged my gutters, putting their feet and body weight on them and breaking brackets. They promised to come back to fix the gutters and replace some shingles that were cut poorly—they look like waves—but they have not followed through yet. I am still waiting.
Also, the lady, Dawn G, told me she would credit my account, which is actually the insurance's, for all the trouble, but that does not help me. It shows a lack of empathy. They do not take pride in their work or their business, and the way they talk to and treat people is not good. Dawn G convinced me to hire them, but it has been nothing but a nightmare. She has been very dismissive and condescending to me on the phone.
I complained to her about the trash they left in my yard and my neighbor's yard, and about a bush that got burned. She just asked me how much the bush cost, as if she could just replace it, not understanding that it needs to be dug up and the area redone. It's not right to treat people poorly in this business. You should treat people's homes as you would want your own to be treated. They also dropped debris into my air conditioner unit, and nails, and now it has stopped working.
I was also not informed by the company about their charges until after the insurance company gave them a price, which is totally wrong. They should provide a price upfront. I am considering reporting them to ComplaintsBoard.com because of these issues.
Is Guy Roofing Legit?
Guy Roofing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Guy Roofing. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Guy Roofing has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Guyroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Guyroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Guyroofing.com you are considering visiting, which is associated with Guy Roofing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Guyroofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The guyroofing.com may offer a niche product or service that is only of interest to a smaller audience.
About Guy Roofing
Here is a comprehensive guide on how to file a complaint against Guy Roofing on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account on the website.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Guy Roofing in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Guy Roofing.
- Mention key areas such as any transactions, steps taken to resolve the issue, the nature of the problem, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submission.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.
Ensure each step is clearly defined to effectively guide you through the process of filing a complaint against Guy Roofing on ComplaintsBoard.com.
Overview of Guy Roofing complaint handling
-
Guy Roofing Contacts
-
Guy Roofing phone numbers+1 (864) 578-4594+1 (864) 578-4594Click up if you have successfully reached Guy Roofing by calling +1 (864) 578-4594 phone number 0 0 users reported that they have successfully reached Guy Roofing by calling +1 (864) 578-4594 phone number Click down if you have unsuccessfully reached Guy Roofing by calling +1 (864) 578-4594 phone number 0 0 users reported that they have UNsuccessfully reached Guy Roofing by calling +1 (864) 578-4594 phone number
-
Guy Roofing emailsinfo@guyroofing.com100%Confidence score: 100%
-
Guy Roofing address201 Jones Rd, Spartanburg, South Carolina, 29307, United States
-
Guy Roofing social media
-
Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 27, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!