HandyMan Club of America / Scout.com
Reviews and Complaints

As is typical with Handyman, aggressive membership drive & unsolicited gifts as others have testified, I too am unhappy. After canceling my membership, & not seeing membership dues notices for months I thought I was through with them. Then I get a collection notice from RMCB for $225.76!

I will appeal the collection & assure that they know that I want nothing more to do with them!

I joined the club and was promised to receive some products to try and newsletters, magazines but nothing came except a bill so I called a 1-800 number and explained my problem I was reassured that I would receive what was due to me but still nothing so I called back after two months to cancel my subscription and to advise not to send me any more anything of handyman stuff. That didn`t work, to this day I still get mags and bills from them for something that I have told them that I didn`t want or need

It was to be a one year magazine subscription and charged for 2 years. Please cancel the subscription and refund money for the rest of the subscription. Do not send any more books. I am returning the book that I received.
Kenneth Smith - member #[protected]

I received a dues invoice for $12 for a 12 month membership that I never said I wanted. I called 800.209.9606 and talked with Alexa. I told her I have been reading the complaints board regarding the Handyman Club. I told her to cancel my membership immediately. The invoice said a new member kit would arrive around or near 07/09/2017. I told Alexa that if I still receive a kit, I would consider it a gift. She said that was ok, that I could keep it - and I will.

I received unsolicited mail from this company just today. The offer ($12 a year to receive tools monthly, getting to keep said tools, and only having to fill out a survey for each tool) sounded too good to be true, so of course I went online to check them out. Thank you so much for your complaints. I'll probably be keeping this mail in my files for when, like many of you, they send me collection notices for memberships or subscriptions I never authorized.

I just received a bill (delinquent) from a place called handyman club of which i have never heard of saying i owed them 3 months back dues. in contacting them by phone they say the law allows them to bill in this manner. Well in va billing for services you did not receive, the last time i read the law was a felony. on a federal level it could be considered mail fraud. What are these people trying to do and above all, who are they.

Received a collection letter though never received a magazine, welcome gift nor was I going to take membership once they billed me since I have the ability to reverse my decision. They didn't operate like other companies that once you ignore their 1st or 2nd payment notice they understand that you've changed their mind. Why I'd be in collections for a company that seems to not exist (I can't find them on othe internet via Google search) or who wants to collect on something that was not delivered is beyond me.
BEWARE!

[protected] I received a collection letter fron Pinnacle Financial Group for $37.98. When I called to find out what this charge was for they said it was from Handyman Club of America. I have no way to contact them as they do not give a phone number or away to contact them by email. Pinnacle Group told me this will stay on record because I refused to pay. They did not offer to help clear this thru Hannyman Club, and even if I contacted Hanyman they would not know what this charge is for since it was turn over to them.

I never subscribed to this club or any of its magazines or gifts... and don't intend to now or in the future... also do not intend to make payment on something I have not subscribed to..
I have received a letter from Handyman Club of America P.O. Box 3526 Minnet5onka, Mn. [protected] .. stating I am delinquent in my dues for this club... as I said before I have not subscribed to this club or any of its literature now or in the future...
I have tried to call there office on [protected] but there office hours are not on the weekend.. I will attempt another call on Monday may 5 to resolved this misunderstanding...

I subscribed/joined Handyman Club of America last year (2017), thinking there might be benefits for an old do-it-yourselfer. That aspect was correct... the magazine is great The agency they selected to do their billing should be instructed in demeanor and correctness, or better-yet, replaced! I have received two very demeaning and demanding "Collection Referral Notice" mailings from HCA. The second one arriving within a week or so of the first.

I have enjoyed and used the HCA magazine. However, with further thought, I will not renew my membership again.

Good luck with those test products. I've been a member for 18 years and I have only gotten 4 products which would have cost me a total of about $16. They were all too happy to send me cheap tools that they wanted me to pay for.

I agree with the entrant. I too am a life time member. After experiencing the worthless incentives "Made in China" and the nickel and dime test items I have come to the conclusion that they are only a distributor and outlet of product providers. Do not request replacement parts such as batteries for the power equipment. They will not supply nor do they have a source for you to obtain such. They keep asking me to go PRMIER Life member. I definately will NOT. They are nothing but a FOR PROFIT forget the members organization. I'm fed up with them!

I am a Life Member [protected] and have not received a magazine since the fall of 2014. My name is Danny Judy. I paid for life membership and promised a long list of items and all of a sudden I stopped receiving anything. I was also a tester. I received one item to e=test and completed the required paperwork and have since heard nothing. What gives?

I am sorry. For your troubles I am authorizing a shipment of 20 screwdrivers.

OMG, you are a plant! The company had you find this guy's posting and say something so stupid as "have you tried calling customer service?" Get real dude; this company is a scam to get people to join up and pay up! No way am I going to hand over my hard earned money for trinkets and junk. BTW, from what other people have said, the "Company" is a little more than aggressive! They outright lie to try to get people's money. Only a feeble-minded doinky-doink would pay out money for their junk, so go back to your bosses at HMC and tell them where they can stick their brand new screwdriver. And leave the rest of us alone!

I have been a member of HMC for about 10 years now. At the very least you should have gotten an issue of the monthly magazine for your twelve dollars. They do sometimes get a little "aggressive" with the life membership deal but other then that I have enjoyed my membership and my monthly magazines. Have you tried calling customer service?

Looks like it has been several years since anyone posted comments regarding IMPONLINE. I also have been receiving and being billed for duplicate shipments and called to cancel my account. Naturally I had an upaid balance which was direct debited from my account and thought that was teh end of it. SURPRISE, got a bill in the mail telling me I was late on my payment and the typical late payment info. I called to speak with billing manger Charles Wilcox (customer service is our number 1 priority according to hold message) and Mr Wilcox is not available. SURPRISE, SURPRISE. Customer agent said nothing was due on the account and it is now closed. I am holding my breath...Mike D.

I have cancled this account months ago, why do you people still try to send me stuff, I cannot aford your product, I need your retrun address lables for you have sent me doubles of product I do not need or want. CUSTOMER# [protected] Thank you for your patients but this needs to stop now. Aaron Albitz

I do not want anything sent to me unless I order it. Don't send me any mail, or things in the mail.

i agree they were suppose to send me some classical composer ###, never recieved it then they kept sending me cds, never responded to emails. ###in scam artists.

I have to agree with the above complaints...except they send me very expensive books that they expect me to pay $30 each. The books don't have any information that you can't get free at Home Depot. I didn't ask for the books. Am now receiving threatening letters. This is definately a scam outfit, and I intend to tell the bookstores that carry their magazine.

Jack Hart, Jacksonville, FL

I am a fee paying member of “Handyman Club of America”. I was lured into membership by promising services that I never received except the free Handymen Magazine. In January, my friend and I got an unsolicited mail from the “Handyman Club of America” labeled “Free Gift Inside”. My friend throw it into the garbage, I opened it to find a junk calendar priced $16.99 with an added $4.99 S+H, totaling $21.98. Some free stickers were though included. Although we mailed this garbage back to them, they started soliciting the money anyway by sending every month an invoice. I sent a written complaint, similar to this, which was never answered. Recently I received a written notice that My “account” is “Seriously Delinquent” and if I don’t pay, they start a collection procedure. They even gave me a collection file number. Since I have recorded every step of their action as well as my responses, I am going to sue this company to collect compensation and prevent such scam activities in the future. Dr. Fulop

I am in the same situation with this people. I just received a tread about sending me for collection. How can we resolve this matters?

Dear Sean,

Thank you for your email. We are sorry that you have decided to discontinue your membership. We have canceled your account today. Please disregard any billing notices you may have received.

Thank you,

Brandon

Member Services

this is what I got after my email to them with in a few hours... We will see

memberservices@handymanclub.com is the email to use.

I see how im not the only one to complain about this club. Please if anybody resolved the problem email me and tell me how the problem was fixed.

I was "invited" to test some tools and to become a member and was given a means to accept membership but no way to refuse. i was told that I had been recommended because I was such an outstanding handyman although everyone who knows me knows that I'm the exact opposite. Furthermore, I live in a retirement manor whose staff includes a maintenance crew which handles all minor maintenance tasks.

I received an unsolicited subscription. Of course I didn't pay. A few weeks later I received a second bill threatening me with a collection agency if I did not pay for a 2 year subscription @ $24.00 within the next fourteen days. Just when I was going to give in and pay I decided to look into the company a little more. I wasn't surprised to learn others have had the same experience. I think this company buys mailing lists, sends them all a magazine, then a bill, hoping most will just pay. But then uses terror tactics on the rest by means of a collection agency. I too intend to contact my Attorney General.

Call their customer service number @ [protected] OR [protected] and ask to have your subscription canceled.

What can be done they just start sending magazines then a bill without any one ordering it this is against the law... How can they collect! There is no contact info!

I have received a Official Notification letter from HANDYMAN OF AMERICA stating that my membership dues is three months overdue. I never joined HANDYMAN. They also state that if they do not receive payment within the next 10 days, they will refer this to a licensed collection agency. I have gone to their website but see NO way of contacting them. The letter was signed by K. Pope--Treasurer? The sad thing is, I have seen the Handyman magazine and was considering subscribing!

My husband recently received unsolicited mail from the Handyman Club of America. He did not sign up for anything from this company. We just received an official notification saying they were going to take us to a collection agency for past due membership. The letter has no contact information for the company, nor could we find any way to contact them on their website. This is extremely frustrating and should be illegal!

I received a membership offer from Handyman Club of America. I read the Junk mail and was not interested. I received a letter claiming my account status was delinquent and if I did not pay, they would send my Membership dues of $25.00 to Collections. These guys are Scam artist. I never joined. There should laws against this type of Marketing.

Sorry, he is receiving these notices in the mail, not by email.

My husband keeps receiving an email stating that he owes $24 for "past due membership dues". We have emailed with the wish to cancel this subscription but continue to receive these notices with a "risk" of the account being sent to collections. Is an email not enough? I see others are having/had the same problem in receiving "past due bills". Any advice?

I appreciate whoever listed the [protected] number for Handyman Club of America - I just called and supposedly the membership (that I never requested) is cancelled. I was told that if I should receive another invoice I can just disregard. We shall see. The [protected] number listed on the letter just puts you in a holding pattern.

I got the same thing! I called them and told them that I was (and I'm telling the truth here) a disabled vet and had the use of only one arm so why would I join their club. If they didnt cancle it and fix the mistake then I would take them to court and make sure that this stops!

Call their customer service number @ [protected] OR [protected] and ask to have your subscription canceled.

This is a horrible company. How can you expect people to pay for something they never ordered in the first place! And then start legal action! I'm reporting them to the Better Business Bureau.

I withdrew my membership with Handy Man Club of America in 2006 because I was not happy with their cheeply made products and useless magazine. On Feb. 26, 2008 I get a notice from RMCB Collection Agency demanding $249.00 for a life membership I cancelled almost 2 years ago. Even after I cancelled the first time, Handy Man Club tried to reinstate my membership with out my authorization which I had to cancel a second time. I belong to Sears Handy Man club which is free to join and you get REAL savings and can purchase REAL tools that you can actually use.

I was getting overwhelmed by material from the Handy Man Club after joining. I had also returned one of their books in the box per their instructions but still continued to get billed for it. I finally just paid for it. Shortly after I spoke with a representative and cancelled my membership. More than a year later I received a letter from a collection agency RMCB. I responded in writing per the instructions on the letter. I received another letter stating that I'd not responded. This time I responded via their automated phone system. Then I begin to receive "reactivation invitations" from the Handy Man Club again. Today I received a phone call from a Handy Man club solicitor offering to reinstate me at a discount. When I refused, he told me that my "membership is not cancelable". When I asked him to explain what that means he just kept repeating it. I tried to locate the Handy Man Club through the Better Business Bureau but can't find a record of them yet. They have been a night mare to deal with.

I also have received a collection letter from this club, they ignored my cancellation request. I am sending the club and collection co. a drop dead, certified letter w/ return receipt. Telling them to drop dead and do not contact me again. I will also contact the BBB and State attorney Generals office and Secretary of State office.
This club is a scam from start to finish, we need to spread the word to friends and relatives.
The States should put a stop to this type of theft, deception and criminal activity.

This isn't a complaint, I'm praising the Handy Man Club of America. They have, just a couple of months ago, rearranged my Lifetime Membership payments, they offered me a lower payment over a longer period of time. This offer has made it possible for me to continue ot be a Life Member in the club, where-as before I couldn't afford the membership payments. That and I just received an invoice stating that I didn't owe anything at the invoice date, they are trying, trying hard to do things the right way, give them a break willya!?!

Handy Man is full of bull__! They promise you free tool trials "and you keep the tools" LIARS! I don't know who is supposedly testing all these tools but it sure hasn't been me. It must be the higher ups or the social club. I seen a contest winner last week in the latest subscription and he won a few off brand tools, maybe thats what you mean by test the tools and you get to keep them. There should be a law against LIARS who push magazines and make promises they don't keep. Oh and by the way don't worry about "THIS IS YOUR LAST CHANCE TO BECOME A LIFETIME MEMBER, YOU HAVE BEEN SELECTED BY OUR MEMBER PANEL TO BECOME A LIFE TIME MEMBER" Who in the hell is your member panel I'm a member and I don't remember having any say in who was chosen to be a "LIFETME MEMBER.

This company promised free gifts tools and hardware items to try, which i could keep at no charge, all I received was threatening letter no contact numbers to talk to anyone anyone receiving anything from this company should return it with no postage, which they will have to pay, maybe a little piece of mind,

I paid them for a 3 year membership and to date have not received any magazines, free trial products or anything else they said I would. What a rip-off.

My son who is now 20 has been hassled by this company for 4 years to pay for a lifetime membership that he never agreed to, and we have never received services . They have now turned this over to a collection agency. The bill is for 300.00.

This is for Model Rectifier Corporation. They, last week, did me the great service of replacing the decals for a kit I purchased from them, they were also very helpfull in replacing a couple of parts that were missing from that same kit. I would recommend MRC for anyone who is looking for a supplier to meet their scale modeling needs.

Very crooked and unethical company, Stay away avoid

Thank you for your well written post. I agree entirely with your comments about this outfit and judging by the number of complaints it appears that there are many other people who have been scammed too.
It is still going on.

Just today (9/11/07) my wife received two "Official Notification" letters, one from Handyman Club and the other from National Home Gardening Club. They contain identical wording and both signed by K. Pope so it is obvious that this mob is even bigger than we thought.
Like you, I am not just rolling over on this and have filed complaints with The State of Florida and The Better Business Bureau.

I have not yet been harassed by the collection agency RCMB but should that happen I will make them choke on Title 15 Chapter 41
http://www.access.gpo.gov/uscode/title15/chapter41_.html. Good luck to all. Maybe one of those lawyers will get a whiff of possible class action and we can collectively take these crooks to the cleaners.

Handyman Club of America continues to send me unauthorized tools for 'testing and purchase' after I have sent them several notices to stop doing so. Sending products before authorization by recipient, then expecting the recipient to pay for it is illegal. I am fed up with them. I had a 'lifetime membership' and told them I only wanted their magazine, which can be pretty interesting for someone interested in DIY projects, but I do NOT want the tools when the testing is a scam for making you purchase them.

I have been getting bills for a subscription that I didn't want. The last one was very threatening that they were going to send my account to a collection agency. These bills do not do not have any customer service contact information but only a PO Box in which to send the money.

Via searching through the internet, finding their marketing partners, I have found a phone number to get "my subscription" canceled. I called and told them that I wanted it canceled. Based on that, they told me that the bills would stop coming.

This is the course of action I would recommend to the rest of you complaining about Handymanclub.

Their contact information is as follows:
Phone: [protected] OR [protected]

Address: 12301 Whitewater Dr., Minnetonka, MN 55343

I hav'nt had the misfortune to have been a member that long, but I did receive some free tools, along with the life time membership nomination. I had already cancelled my membership via landline, yet I am still being billed. I also want every one to know that the tools sent are in my opinion of some-what sub standard craftmanship. HANDY MAN CLUB OF AMERICA should at the very least offer MADE IN AMERICA tools.

Ruben

I have finally found the phone number to customer service and actually spoke to a real person. It took hours to find this little gem. [protected]. Call and cancel immediately. This is one funky company.

Michelle

I JUST RECEIVED ANOTHER INVITATION TO JOIN THE CLUB. FUNNY I WAS A MEMBER AND CANCELED AND THEY DON'T EVEN NOTE THAT. I LOVED THE MAGAZINE BUT NEVER RECEIVED ANY TOOLS TO TRY-OUT WHICH THEY PUSH AT YOU TO BECOME A MEMBER. WHEN YOU GET THE MAGAZINE IT SHOWS PEOPLE THAT TESTED TOOLS. FUNNY THING IS THEY WERE ALL PREMIUM AND/OR LIFE TIME MEMBERS. IF YOU CHECK THEIR WEB SITE THIS QUESTION IS ASKED UNDER THE "FAQ" SECTION. ON THEIR WEBSITE I WENT TO CONTACT INFORMATION TO FILE MY COMPLAINT AND A BLANK EMAIL POPS UP ... AND I MEAN BLANK, THEIR EMAIL ADDRESS IS NOT ON IT! NO PHONE NUMBERS OR ADDRESS EITHER. LOOKS JUST LIKE ANOTHER SCAM WEBSITE. JUST WANTED PEOPLE TO KNOW TO BEWARE WHAT YOU THINK YOU ARE SIGNING UP FOR. LIKE I SAID, THE MAGAZINE IS GREAT BUT SINCE I CANNOT CONTACT ANYONE I WILL NOT JOIN THIS CLUB AGAIN.

I'm trying to find out information on the Handyman Club of America, Tool Hall of Fame Collector's Series, I have several coin shaped and one reads, Milwaukee Sawzall and another reads Workmate, Black & Decker. Just what are these? Also do they have any retail value? Any info will be appreciated!

Thank you,
Deb Fry

we received today a statement from Handyman Club of America for $24.00 for a HANDY magazine that we did not order. I called the 800 #, spoke with a very nice lady named Teal, who promptly and nicely canceled our "subscription" No problem. So far...

To whom it may concern: I am writing again to let you know someone is getting my magazines. Since you did nothing about it I did some searching and found out that a David Harman @ 1201 Wyoming Ave. Exeter, PA [protected] was using my account to get my magazines. I changed the address to my address since it is my account and now I recieved an invoice for membership. Check your records I have beeen a member since April 2004. I have not recieved a magazine in months. If you people do not get this straightened out soon I will be contacting my lawyer concerning mail fraud. I have told you about this problem for the last two years. My account # is [protected]. I expect an e-mail very soon from you concerning this matter. David L. Harman

i tryed you for 1 yr.,i don't any more,cancell my membership,i will not renew.

Handyman Club of America sent me a collection agency letter. Anyone know how to contact them? I never started a membership however, they are still trying to collect dues. Will this hurt me credit score? Any help would be appreciative. Thank you.

~Paul

Strongly agree.

I wish I read this info earlier than I subscribed this club.

They keep sending me useless stuff - "tools" and books. They send me a unknown book that I never asked. After a couple of weeks, they ask me to pay for the strange book. Because I have no idea and do not have interests in this book, I have to pay postage and send the book back to them. They are really making trouble to me rather than helping me.

Handyman Club of America magazine contains very limited information for DIY besides ads. I received 3 issues so far. None of them is worthwhile to me at all.

Handyman Club of America is threatening to turn me over to a collection agency for membership dues for a club I never joined.