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Hankotrade Customer Service Phone, Email, Contacts

Hankotrade
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hankotrade.com

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2.5 1 Review 1 Complaint
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Hankotrade has claimed their business profile
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Hankotrade Reviews 2

ComplaintsBoard
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12:00 am EDT

Hankotrade A Reliable Broker with Exceptional Customer Support

As someone who values transparency and efficiency in trading, my experience with Hankotrade has been quite positive. The platform's advanced features and user-friendly interface, especially the Hanko Act Trader, have truly enhanced my trading journey. What sets Hankotrade apart is their exceptional customer support team. I had the pleasure of interacting with Summer Terry, who promptly addressed my concerns and provided effective solutions. It's reassuring to know that Hankotrade values its clients and strives to deliver a top-notch trading experience. I highly recommend Hankotrade to anyone seeking a reliable broker with excellent customer service.

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  1. Pros
    1. Tight spreads from 0.0 pips
    2. No dealing desk intervention
    3. Fast execution & low latency
    4. Multiple account types offered
    5. 24/7 customer support service
  1. Cons
    1. Limited Regulatory Oversight
    2. No Major Bank Partnerships
    3. Narrow Asset Offering Range
    4. No Proprietary Trading Platform

Hankotrade Complaints 1

ComplaintsBoard
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10:13 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I placed a withdrawal request of 20,000 USD on Tuesday (28 December), and my withdrawal was delayed for 2 days without any explanation. The next day (Wednesday 28 Dec) I noticed that they had simply "DENIED" the withdrawal - still without ANY response from either of their 2 support email addresses ([protected]@hankotrade.com and [protected]@hankotrade.com...

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Is Hankotrade Legit?

Hankotrade earns a trustworthiness rating of 62%

Generally safe, but check closely before sharing details.

Our conclusion: Hankotrade's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for Hankotrade. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Hankotrade has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Hankotrade has claimed the domain name for hankotrade.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Hankotrade.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hankotrade.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Hankotrade have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Hankotrade and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Hankotrade protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The registrar associated with Hankotrade has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • According to iQ Abuse Scan, the website linked to Hankotrade has been identified for serving malware, which could lead to harmful impacts for users who visit the site.
  • We have identified high risk financial services or content on Hankotrade's website. It is recommended that you use trusted sources and do your due diligence before engaging with any offers or services.
  • Hankotrade offering cryptocurrency services, it is important to be aware of the potential risks involved. Cryptocurrency transactions can be anonymous and irreversible, making them a prime target for scammers and fraudsters.

About Hankotrade

Hankotrade is an online forex broker offering access to trading in currency pairs, precious metals, and CFDs. They provide clients with the MetaTrader platform for trading and analysis. The company offers various account types, including ECN and STP, catering to different trader needs. Customer support and educational resources are available to assist traders.
How to file a complaint about Hankotrade?

Here is the guide on how to file a complaint against Hankotrade on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Hankotrade in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Hankotrade. Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, company's response, and personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com.

Ensure you follow these steps carefully to effectively file a complaint against Hankotrade on ComplaintsBoard.com.

Overview of Hankotrade complaint handling

Hankotrade reviews first appeared on Complaints Board on Dec 30, 2023. The latest review A Reliable Broker with Exceptional Customer Support was posted on Mar 28, 2024. Hankotrade has an average consumer rating of 1 stars from 2 reviews. Hankotrade has resolved 0 complaints.
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  1. Hankotrade Contacts

  2. Hankotrade phone numbers
    +971 4332 5768
    +971 4332 5768
    Click up if you have successfully reached Hankotrade by calling +971 4332 5768 phone number 0 0 users reported that they have successfully reached Hankotrade by calling +971 4332 5768 phone number Click down if you have unsuccessfully reached Hankotrade by calling +971 4332 5768 phone number 0 0 users reported that they have UNsuccessfully reached Hankotrade by calling +971 4332 5768 phone number
  3. Hankotrade emails
  4. Hankotrade address
    Office Number 2802, Citadel Tower Business Bay, Dubai, United Arab Emirates
  5. Hankotrade social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 23, 2024
Hankotrade Category
Hankotrade is ranked 75 among 89 companies in the Foreign Exchange category

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