Harcourts International review: not getting my money back

I went to the Harcourt offices looking for agents to help me run my property business. We signed the papers and the agreement was the tenants will make a payment into their account, so they will be able to take 8% charge for their services. After two weeks i had to cancel my contract with them. The reason being that i have to sell the property. By the time a was cancelling our contract, which they didn't have a problem with, two of my tenants had already made a payment into their account, which is sum of R6400, the agent i was speaking was Samantha De Villers. i was expecting to get my money from the second of July, but until today which is the 10th i still haven't got payed. I went to their offices twice regarding the payment and the first time they said they will pay it before the end of the week, or the latest will be on Monday the 8th, which was not true. I went see them on Tuesday morning and said they made a payment on Monday afternoon, and the money should reflect on Tuesday afternoon or latest will be Wednesday morning. i still did not get money. I made a phone call, and i was told to sms my address to one their agent her name Tanja who Samantha said is in charge of the payments, Tanja said she will get back me but she didn't, and she even mention she is not responsible for the payments, but her manager is, whom i dont know who is it. Now im tired of running after them i just want my money back.