Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Furniture Stores Harvey Norman gift card received when purchasing electrical items
Harvey Norman

Harvey Norman review: gift card received when purchasing electrical items

K
Author of the review
11:04 pm EST

I received a gift card when purchasing 2x TV's from your store at lakehaven last year. I have since tried using the card in store and have been advised the gift card is not valid as it should have been activated. The store manager has informed me there is nothing he can do as the card needed to be activated within 6 months of receipt and that there should have been instructions on the card to do this (which there were not) and the salesperson who is no longer working for them should have also provided a form with the card with instructions to activate the card (which he did not). As I am a regular customer of Harvey Norman I don't find this service to be acceptable and I would like a new gift card reissued to me with the appropriate instructions to activate the card as soon as possible. I would appreciate a response to my complaint as soon as possible or I will be taking the matter further. My contact number is [protected]

More
Send message
Copy link
Report
0 comments
Add a comment

More Harvey Norman reviews & complaints

Harvey Norman - lie to facilitate agreement 77
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Harvey Norman - late delivery and lack of contact between salesman and customer 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Harvey Norman - bad customer service 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Harvey Norman - extended warranty lies 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Harvey Norman - re refunds whatsoever 7
Harvey Norman - Sessions
Harvey Norman - non delivery of a purchased item three weeks later - balgowlah store
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Harvey Norman - online purchase 3
Harvey Norman - non notification of my goods being ready for collection
Replied
The company left an official comment to this complaint.
Harvey Norman - washing machine
View all Harvey Norman reviews and complaints

  1. Harvey Norman Contacts

  2. Harvey Norman phone numbers
    +61 130 046 4278
    +61 130 046 4278
    Click up if you have successfully reached Harvey Norman by calling +61 130 046 4278 phone number 53 53 users reported that they have successfully reached Harvey Norman by calling +61 130 046 4278 phone number Click down if you have unsuccessfully reached Harvey Norman by calling +61 130 046 4278 phone number 43 43 users reported that they have UNsuccessfully reached Harvey Norman by calling +61 130 046 4278 phone number
    10%
    Confidence score
    Australia, Store Enquiries
    +61 297 636 899
    +61 297 636 899
    Click up if you have successfully reached Harvey Norman by calling +61 297 636 899 phone number 42 42 users reported that they have successfully reached Harvey Norman by calling +61 297 636 899 phone number Click down if you have unsuccessfully reached Harvey Norman by calling +61 297 636 899 phone number 40 40 users reported that they have UNsuccessfully reached Harvey Norman by calling +61 297 636 899 phone number
    2%
    Confidence score
    Australia, Online Enquiries
    +64 800 464 278
    +64 800 464 278
    Click up if you have successfully reached Harvey Norman by calling +64 800 464 278 phone number 2 2 users reported that they have successfully reached Harvey Norman by calling +64 800 464 278 phone number Click down if you have unsuccessfully reached Harvey Norman by calling +64 800 464 278 phone number 5 5 users reported that they have UNsuccessfully reached Harvey Norman by calling +64 800 464 278 phone number
    New Zealand
    +64 800 258 741
    +64 800 258 741
    Click up if you have successfully reached Harvey Norman by calling +64 800 258 741 phone number 1 1 users reported that they have successfully reached Harvey Norman by calling +64 800 258 741 phone number Click down if you have unsuccessfully reached Harvey Norman by calling +64 800 258 741 phone number 4 4 users reported that they have UNsuccessfully reached Harvey Norman by calling +64 800 258 741 phone number
    New Zealand, Photo Centre
    +385 15 566 200
    +385 15 566 200
    Click up if you have successfully reached Harvey Norman by calling +385 15 566 200 phone number 2 2 users reported that they have successfully reached Harvey Norman by calling +385 15 566 200 phone number Click down if you have unsuccessfully reached Harvey Norman by calling +385 15 566 200 phone number 3 3 users reported that they have UNsuccessfully reached Harvey Norman by calling +385 15 566 200 phone number
    Croatia
    +386 15 855 000
    +386 15 855 000
    Click up if you have successfully reached Harvey Norman by calling +386 15 855 000 phone number 1 1 users reported that they have successfully reached Harvey Norman by calling +386 15 855 000 phone number Click down if you have unsuccessfully reached Harvey Norman by calling +386 15 855 000 phone number 3 3 users reported that they have UNsuccessfully reached Harvey Norman by calling +386 15 855 000 phone number
    Slovenia
    +60 130 088 5200
    +60 130 088 5200
    Click up if you have successfully reached Harvey Norman by calling +60 130 088 5200 phone number 7 7 users reported that they have successfully reached Harvey Norman by calling +60 130 088 5200 phone number Click down if you have unsuccessfully reached Harvey Norman by calling +60 130 088 5200 phone number 4 4 users reported that they have UNsuccessfully reached Harvey Norman by calling +60 130 088 5200 phone number
    27%
    Confidence score
    Malaysia
    More phone numbers
  3. Harvey Norman emails
  4. Harvey Norman address
    A1 Richmond Road, Homebush West, New South Wales, 2140, Australia
  5. Harvey Norman social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Harvey Norman contacts
Harvey Norman Category
Harvey Norman is ranked 246 among 372 companies in the Furniture Stores category
#244 Couch Savers Couch Savers #245 Guardsman Guardsman #246 Harvey Norman Harvey Norman #247 Beck's Furniture Beck's Furniture #248 Barcelona Designs Barcelona Designs
Harvey Norman Alternatives
Sofology 8 reviews Perfect Home Furniture (Calgary) 4 reviews Home Living Furniture 12 reviews Polywood Furniture 10 reviews Room & Board 10 reviews