HealthSource Chiropractic
Reviews and Complaints

I happen to work for Dr Tessman and have for almost 4 years and will be VERY proud to state the fact that he's an amazing boss as well as doctor. You must have visited a different chiropractor and confused him with someone else because Dr Tessman does NOT ever use foul language to any of us girls or belittle us. If that was the case I wouldn't have worked for him as long as I have. So anyone wanting to know how he really is? ASK US GIRLS! All of us will tell you he's great to work for!

Proud to be on the HealthSource of Cleburne team,
Diane Hosch

I have been to two HealthSource clinics in the past. First one, chiropractor was great but timid on working on parts of me because of my x-ray revealed issues on my neck. But his wife was the therapist running me through exercises. One exercise left me unable to walk properly for two weeks. The second clinic I went to, I got a fast talker who shut me in a room and turned into an used car salesmen, trying to make me pay up front for my whole treatment. I knew my insurance company wouldn't agree to that and I was not able to pay that out of pocket. He would not let me leave until he broken it down on the back of the "contract" my payments for each visit. Over the course of the treatment, I witnessed the packed as sardines scenarios every time and us clients essentially played musical chairs til it was our time for 5 min crack, machine massage and out the door. I was so ready to be done with that contract and they still was trying to hunt me down for more money after but I had to pull out my bank statement to prove I had paid every session. Its a money racket and hope no one gets hurt or worse. I have deterred anyone or everyone not to go to this company.

If I have paid the first payment of four and no longer want to continue because of a move am I obligated to pay the remaining three?

I worked at HS -
We did a HealthSource Chant every morning.
Acted like a robot with our script so the patient got "better faster")
Gave them a financial consultation saying that they needed to come in about 24 times on a set schedule and prepay all visits which cost anywhere from $500 - $3000, so they will get "better faster".
Got them scheduled for ALL their appointments and had them move their personal schedules, if necessary, to stay with the plan, so they will get "better faster" --(ADD : that our appointments fill up quickly so if they want their specific day and time they need to schedule it now or it will probably not be there anymore.)
If they called and couldn't come in, canceling the appointment was to be the very last option, we were told we must reschedule the appointment so they still have the full 24 appointments on the schedule so they will get "better faster".
If they are late to an appointment, we watched the clock and called them 10 minutes after they are late and got them 're'scheduled (no if's, and's, but's about it) so they could get "better faster".
Now, replace "better faster" with "no refunds".
But we all pretended to be happy when patients were there, when they weren't staff/owner were definitely grumpy, demanding for a $12.00 job.

Veva I do billing for an HS office ( as well as other chiropractors in my area). I will tell you that most HS docs are willing to work on a payment plan, and if you truly cannot afford care tell them that. There are other options. Suggest what you can afford per visit and see what they say.
Also the general feedback it seems is on the upfront payment plan. That is not a requirement. For those patients who feel they "know" their insurance ( or better yet "know" what their treatment should be) ask for either a copy of the insurance verification or ask to be on the call to verify insurance. If all doctors allowed the patient to know what is verified upfront there would be many less unhappy patients receiving exorbitant bills in the mail. Regardless of what your member service line tells you as the patient, the only thing that matters is what the person verifies on the other side of the phone from the provider service #. I am speaking nothing about the actual doctor in any HS clinic- but I can tell you their billing guidelines are rather strict and it only benefits the patient.

I'm a new patient to health source and want to know if anyone knows if there's a cancellation policy?
I honestly feel that they are gong to charge me a lot and I did like they gave me the charges few upfront but once I came home and thought about it. I just feel I can't afford it. It's like a car payment for 6 months

I guess some of you know better than someone that has had 8 years of education on what is needed for treatments to get better. I guess if I run a mile I'm in shape and never need to workout again. I would much rather see the cost of everything up front then get a bill for $1000 in the mail without knowing it was coming. Yep, seems unethical. As at as scripting goes, everyone has scripting, some is just whatever is made up in your head and it's bad. Healthsource does not dictate what kind of plans people should be on as that is illegal. I do know they make sure the offices are up to date with insurance changes, as most insurance companies are not wanting to pay for services and then that would come back on the patient. I have never went to any doctors office and had anything done that they tell me what the cost will be before. To be upset about that is silly. I wanted to be skeptical too but I no longer get migraines and my niece no longer has ear infections or seizures. I absolutely love how up front my office has been with me, and they care about fixing the problem not just taking away the pain. Sure seems like some of you aren't ok with people be upfront with you on things. Shady people can stay away as far as I'm concern.

Hey folks, Healthsource is a franchise. It's goal is to be profitable. These chiropractors who buy this franchise are those who do not have the ability and skills to be successful on their own. So they seek and buy the franchise for about $200K. Many franchisees are recent grads. They must rely on the scripts and the plan set out by the franchise, because they are/were not able to have their own practice.

Worst place ever, the people and the doctors are a joke. If you want to get jerked around, go there. I hate health source.

If your going to go to physical therapy then go to physical therapy. If you Need a chiropractor then go to a chiropractors office. I am 42 years old and I am going to health source and its not like any therapy I have ever gone to. I WILL NOT TELL ANYONE TO GO THERE. The only reason I'm going is cause my doctor wants me to go through decompression for my neck so he can see my disk 5 6 7 better on a MRI. They give you a set of printed papers with all the exercises on them to do so you can do them even at home. They don't do like most rehab centers do. If your needing physical therapy or chiropractic! Go to one or the other. They wanted me to pay almost 1000.00 but wait they would give me 10% off if I paid it in full today! They didn't think my insurance would pay for more than 20 visits. Little did the young insurance girl nitwit know my insurance will approve more with a treatment plan as I go. Also the chiropractor wanted me to come 3 days a week and sometimes the very next day. I told him come on I have been to physical therapy and chiropractic before and you never go daily. Like I told the chiropractor I'm 42 years old and have been going to a chiropractor starting at age 16 hell I was going when chiropractic wasn't cool LOL, Now its a way of life. Health source is all about the MONEY... And draining your insurance to the max. If you don't know what you need they will say you need more than what you need. Chiropractic, physical therapy, decompression, tens unit massage even some red light therapy of some sort Oh and dieting and vitamins pillows and ice packs. Whole wellness LMAO I'm sure the list goes on. This is my own thoughts on it, and I'm sure someone will have something to say about my opinion and that's ok cause you most likely own a piece of Health source or work for Health source. Cause I have been going enough and all the things I have read about it being scripted is true they tell everyone the same thing. But I'm getting my decompression done and is only costing me 11.00 a visit with insurance. without insurance it would cost me 170.00 or so. So if you have had surgery say your knee. they don't have bikes or any other equipment you would need for physical therapy...
It is what it is a franchise just like subway etc

I am writing to respond to Roy Hobbs' comment about who's NOT a candidate for care. I am not a Healthsource chiropractor and came across these comments while researching the company. In my 7 years of practice there have been MANY folks who are not candidates for care. Here are just the most recent ones I've had:#1. The man who I took neck x-rays on who had a fracture. He was not a candidate and was sent directly to the ER. #2 The woman with severe headaches after starting new hormones 2 months prior. She was instructed to call her Endocrinologist immediately (because this side effect was one where you are to "call your doctor immediately"). Oh, and they got her in 'right away'. #3 The man with neck and upper back pain with tingling in his left arm. He went to the ER to have cardiac issues ruled out. #4 The woman who was X-RAYED ONLY on her first visit who had such severe and widespread osteoporosis that an adjustment surely would have cracked a rib or two. Need I continue?

Doing a thorough examination and health history is in the best interest of the patient. What if I had skipped the x-ray on the man with the neck fracture and seemingly straightforward symptoms (as he presented like any other person with simple mechanical neck pain did) and simply adjusted him on his first visit?