Heat Makes Sense
Reviews and Complaints

Not to sound like a Karen but www.herstyler.eu are complete and utter scammers! Do NOT buy anything from them! This week I've had to call my bank as I had an unrecognised payment taken from my account of £93.50. Quite a lot of money and an odd amount at that.

The company who had taken it is the above website at the start of this complaint. Obviously I called my bank and explained that this payment had been taken out and I did not make the payment, buy anything from this company or even look at anything.

There's no way they could of got hold of my details without any fowl play as I had been self isolating for 14 days so hadn't even left the house in the time they'd taken the payment.

Luckily a fraud case has been opened and the money returned from my bank and currently waiting for my new bank card, so hopefully they'll get what they deserve. But be careful, do not buy from them and call your bank if you straight away if see a payment taken from this company and you don't recognise it or remember buying from them cos you probably didn't.

Not happy at all! Watch out for them!

I was approached by one of the girls to try out the Amika hair styler and said at any time you decide to return the styler we will refund your money. Well I purchased thr 1.5 inch Cheetah it was cute and I figured I would try it out. The plate got so hot that after one use one of the plates already had burn marks on them. It also burned my shoulders a little! I went back the next day to return it and they called me a liar and she did take my phone # and said that the manager will call me back, never happened. Needless to say to ever buy their products, don't even give them a chance to show you anything..They rip people of and lie ...And they are very rude !

I bought this product because the rep said I could return it for any reason if I did not like it...well I got it home and it did not work on my hair...I have been using it for about seven months and my hair started breaking off little by little and is now ruined! I am going out to buy a GHD, which is returnable for REAL!

So for Christmas I wanted to get my best friend a really nice hair-straightener, so me and my mom were shopping in the mall and we bought two from the Amika stand which totaled about $200. I gave my bestie her gift and she had already bought herself one so I told her I would take it back and get her something else, I went to Amika and kindly told them that I needed to return the UNUSED, UNTOUCHED hair-straightener and they told me they don't do refunds.

I got really upset and told them that the guy who sold it to me said I could return it if she already had one and he denied ever saying that! He even stapled over the part of the receipt that said no refunds!

Basically this company has no issue screwing over their customers if it makes them money. So now I'm out a hundred bucks and can't afford to get my best friend a Christmas present.

I called the mall management office to see if they could do something and all they said was they're within their rights and that they've had a lot of complaints filed against them.

I think that they should've had to tell me before I bought from them that they don't give refunds instead of when it's too late.

Don't buy anything from them!