Heaton Plumbing’s earns a 4.4-star rating from 9 reviews, showing that the majority of customers are very satisfied with services.
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Average Experience with Heaton Plumbing Inc
My experience with Heaton Plumbing Inc. was average. The service was satisfactory, but the communication could have been better. The technicians were knowledgeable, but the response time was a bit slow. Overall, the job was done well, but there is room for improvement in customer service.
I discovered this company on the Home Advisor website
I discovered this company on the Home Advisor website. They quoted me $255 to fix a sink that was leaking. However, I found another company that did the same job for only $89. I decided to call the owner of Heaton to discuss this price difference. The owner claimed that their plunger fixture was worth $166 more than the one used by the other company. I am skeptical about this claim. As an out-of-state landlord, I feel like they were trying to take advantage of me. I would appreciate a refund of the $45 service fee.
The gentleman arrived promptly wearing a face mask
The gentleman arrived promptly wearing a face mask. It was a simple fix and he didn’t try to sell me any extra junk.
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Pros
- Licensed Master Plumbers
- 24/7 Emergency Services
- Over 30 Years of Experience
- Financing Options Available
- Positive Customer Testimonials
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Cons
- Premium pricing compared to local competitors.
- Limited service area around La Porte, Texas.
- No 24/7 emergency services advertised.
- Potential wait times for non-urgent services.
Contacted Heaton Plumbing regarding a problem with one of our commodes
Contacted Heaton Plumbing regarding a problem with one of our commodes. They came out the next morning and diagnosed this issue. Provided a thorough explanation of the problem, proposed solution, and how we might avoid such issues in the future. Great customer service. Knowledgeable professionals. Would definitely recommend.
Heaton Plumbing Complaints 0
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Is Heaton Plumbing Legit?
Heaton Plumbing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Heaton Plumbing. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Heaton Plumbing has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Heaton Plumbing has claimed the domain name for heatonplumbing.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Heatonplumbing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Heatonplumbing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a heatonplumbing.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
About Heaton Plumbing
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Heaton Plumbing in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Heaton Plumbing. Mention key areas such as transactions, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data in these documents.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary information is included.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button on the ComplaintsBoard.com website.
9. Post-Submission Actions:
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Ensure you follow these steps carefully to effectively file a complaint against Heaton Plumbing on ComplaintsBoard.com.
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Heaton Plumbing Contacts
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Heaton Plumbing phone numbers+1 (281) 842-7473+1 (281) 842-7473Click up if you have successfully reached Heaton Plumbing by calling +1 (281) 842-7473 phone number 0 0 users reported that they have successfully reached Heaton Plumbing by calling +1 (281) 842-7473 phone number Click down if you have unsuccessfully reached Heaton Plumbing by calling +1 (281) 842-7473 phone number 0 0 users reported that they have UNsuccessfully reached Heaton Plumbing by calling +1 (281) 842-7473 phone number+1 (281) 335-6879+1 (281) 335-6879Click up if you have successfully reached Heaton Plumbing by calling +1 (281) 335-6879 phone number 0 0 users reported that they have successfully reached Heaton Plumbing by calling +1 (281) 335-6879 phone number Click down if you have unsuccessfully reached Heaton Plumbing by calling +1 (281) 335-6879 phone number 0 0 users reported that they have UNsuccessfully reached Heaton Plumbing by calling +1 (281) 335-6879 phone number
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Heaton Plumbing emailskrystina@heatonplumbing.com99%Confidence score: 99%service@heatonplumbing.com78%Confidence score: 78%Support
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Heaton Plumbing address309 Valley Brook Dr, La Porte, Texas, 77571, United States
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Heaton Plumbing social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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