Menu
For Business Write a review File a complaint
Heybike Customer Service Phone, Email, Contacts

Heybike
Reviews and Complaints

www.heybike.com

Learn how the rating is calculated

4.0 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Heybike Reviews 1

ComplaintsBoard
E
12:00 am EST

Heybike An electric bike experience like no other

Imagine cruising through the city streets effortlessly, feeling the wind in your hair and the thrill of adventure at your fingertips. HeyBike Ebike offers an exceptional ride that combines style, comfort, and performance in one sleek package. From the moment you hop on, you'll be captivated by the smooth power delivery and responsive handling. The customer service team, especially Ruby, goes above and beyond to ensure your experience is nothing short of amazing. With HeyBike Ebike, every journey becomes a memorable escapade. Join the HeyBike community today and elevate your riding experience to new heights!

Read full review of Heybike
Hide full review
  1. Pros
    1. Innovative E-Bike Designs
    2. Competitive Pricing Models
    3. Robust Battery Life
    4. Versatile Model Range
    5. Responsive Customer Support
  1. Cons
    1. Limited Brand Recognition
    2. Narrow Product Range
    3. No Proprietary Technology
    4. Sparse Global Distribution

Heybike Complaints 0

Looks like Heybike has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Heybike, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Heybike Legit?

Heybike earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Heybike stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Heybike's reputation as a trustworthy leader in their field. Customers can rely on Heybike's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Heybike. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Heybike has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Heybike has claimed the domain name for heybike.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Heybike.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Heybike have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Heybike and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Heybike.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Heybike

Screenshot Heybike
Heybike is a company specializing in the production and sale of electric bicycles, commonly known as e-bikes. Their product lineup includes a variety of models designed to cater to different riding preferences and needs. The range features foldable e-bikes, which offer convenience for those with limited storage space or who need to transport their bike in a car or on public transport. They also offer city e-bikes, designed for urban commuters looking for an efficient and eco-friendly way to navigate through city streets.

The e-bikes from Heybike are equipped with electric motors and batteries that assist the rider, reducing the effort required to pedal, especially on inclines or during long rides. This feature makes them accessible to a wider range of people, including those who may not be as physically fit or who are looking for a less strenuous way to enjoy cycling.

Customers can purchase Heybike products directly from their website, which provides detailed specifications and images for each model. The website also offers a customer service portal for inquiries and support. In addition to selling e-bikes, Heybike provides after-sales services, including maintenance tips and spare parts for their products, ensuring that customers can maintain and enjoy their e-bikes for an extended period.

Heybike aims to offer an alternative mode of transportation that is both convenient and environmentally friendly, aligning with the growing trend of sustainable living. Their products are designed to appeal to a broad audience, from casual riders to daily commuters, looking for a reliable and modern e-bike solution.
How to file a complaint about Heybike?

Here is a guide on how to file a complaint against Heybike on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner.
3. Writing the title: Summarize the main issue with Heybike in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Heybike, including key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, etc.
5. Attaching supporting documents: Attach any additional supporting documents but avoid including sensitive personal data.
6. Filling optional fields: Use the 'Claimed Loss' field to state financial losses and the 'Desired Outcome' field to specify the resolution you seek.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Heybike on ComplaintsBoard.com.

Ratings on other review websites
Trustpilot
Trustpilot
4.2
925 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Heybike Contacts

  2. Heybike phone numbers
    +1 (888) 859-1518
    +1 (888) 859-1518
    Click up if you have successfully reached Heybike by calling +1 (888) 859-1518 phone number 0 0 users reported that they have successfully reached Heybike by calling +1 (888) 859-1518 phone number Click down if you have unsuccessfully reached Heybike by calling +1 (888) 859-1518 phone number 0 0 users reported that they have UNsuccessfully reached Heybike by calling +1 (888) 859-1518 phone number
    Mon.- Sat. 6:00-15:00 PDT
    +1 (888) 301-6908
    +1 (888) 301-6908
    Click up if you have successfully reached Heybike by calling +1 (888) 301-6908 phone number 0 0 users reported that they have successfully reached Heybike by calling +1 (888) 301-6908 phone number Click down if you have unsuccessfully reached Heybike by calling +1 (888) 301-6908 phone number 0 0 users reported that they have UNsuccessfully reached Heybike by calling +1 (888) 301-6908 phone number
  3. Heybike emails
  4. Heybike address
    315 Montgomery St, 10th Floor, San Francisco, California, 94104, United States
  5. Heybike social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.