Menu
Login
I won a pressure washer on Hibids on Mar. 12, 2025 and we told if I didn't pick it up within 7 days that I would be charged a restocking fee. I even received an email from Hibid on the morning of Mar. 16 telling me that just to get a quote on what shipping would cost they were going to charge me $35.00. For a quote. On my way to pick up this item my gas lines on my car broke on the freeway and I had to find someone to give me a ride just so I wouldn't get charged. Then when I finally arrived the had the nerve to tell me the item was not in the warehouse When I asked if they could just make it right by giving me the other one they had for a different auction the girl said she could not find it. I'm wondering how many times they have charge people for not picking up their item. When in reality it was never there to begin with.
Claimed loss: The gas lines are going to cost me $283.00 and the $20.00 I lost in my gas tank. Plus my friends gas $15.00. The told charge for the item was 8.88. A grand total of $326.88
Desired outcome: I would like for them to ship me a new pressure washer in place of the one they sold me but did not have. And ship it to me. That is the least they could do.
Confidential Information Hidden: This section contains confidential information visible to verified HiBid representatives only. If you are affiliated with HiBid, please claim your business to access these details.
