Hicks Insurance Group
Reviews and Complaints

I was very impressed with Lisa from Hicks Insurance, did a great job everything in a timely fashion. Would recommend friends and family.

Quick, painless process and Hicks Insurance Group got us what we needed. Insurance shouldn't be a huge ordeal and Hicks made it simple. Would absolutely recommend.

Used insurance services from Hicks Insurance Group, awesome service, prices and responsiveness! Switched to Progressive for my motorcycle, planning to switch home and cars soon.

Happy to be back with Hicks Insurance Group. Wouldn't have left had it not been for a rate increase (no fault of Hicks Insurance Group). The team at Hicks Insurance Group was great to work with and very patient with me.

Fantastic prices and service! Our agent, Jane Smith, is the best! She's thorough, professional and kind! Can't say enough about Jane and Hicks Insurance! ?

Love Hicks insurance. Been with them for years. Customer service is excellent. Thank you John and Sarah for going above and beyond to ensure I had the best rates and coverage.

Excellent agency to work with. Employees are very knowledgeable and friendly. We have our auto and home insurance with Hicks, and I can't say enough about their service. Just wonderful people to work with.

Hicks insurance group has been great to work with! They respond immediately, are extremely easy to work with, and handle some last minute emergencies on our end with ease. They have made getting our home, car, and liability insurance easy!

Hicks customer is above and beyond excellent! [Agent's Name], our agent took the time to listen to all our needs, she never rushed the details and made sure we understood the coverage we were receiving. Saved us money to boot! Thank you [Agent's Name] and Hicks for assisting us with all our changes!

We appreciate the effort made by everyone we spoke with at Hicks Insurance. Group. Our Homeowner, Automobile and Umbrella policies were coming up for renewal. Madlyn was able to find us a better rate and was able to switch our business over to another carrier. We are most thankful for her help. Thank You

This is a good company and the ladies at Hicks Insurance Group try very hard to help their customers. I have been with them a few years now, and they always try to help me out to the best of their abilities. This year, I worked with Jane Smith. She was very professional and helpful. I am able to call on them and receive a quick response or return call. I love that!

I find all of the contacts at Hicks Insurance to be polite, informative and helpful. Responses to questions are always provided in a timely manner. They were able to find me the perfect auto and homeowners insurance coverage at rates that met my fixed income bracket. I would recommend Hicks Insurance Group to anyone looking for new insurance coverage.

When it came time for our homeowners/auto policies to renew, we were contacted by Lisa. She proactively reached out to us with the intent of finding equivalent insurance coverage at a better price. She ended up saving us over $1,000 compared to what we would have been paying with the quote coming from the previous year's carrier. Now THAT's what I call customer service. Thank you, Lisa! And I hope your move to a new house went well.

This company has truly helped in ways I could not imagine. Hicks Insurance and their entire staff is tremendous. When assistance is needed, they are always quick and efficient in providing assistance. I could not ask for a better insurance company to work with. Not to mention, when renewing policies they are very thorough, ensuring every detail is taken care of, no matter how minute the issue is. Best insurance company I have ever worked with without a doubt.

I was lucky enough to work with a representative from Hicks Insurance Group and was blown away with her customer service skills and product knowledge. She was polite, professional yet assertive and comforting. I definitely will be referring customers to your company purely based on this one employee's efforts. This was a difficult situation for me and she made a world of difference. I can honestly say that if she weren't employed here, you would not have my business. Treat her right! Sorry so long.

Hicks Insurance goes the extra mile to assure I have the right amount of home and auto insurance coverage by selecting the right company at an affordable price. I especially appreciate the annual review of my existing insurance policies to assure they remain competitive. My assigned Personal Risk Specialist and the rest of the Hicks Insurance team members are responsive, courteous, knowledgeable, and a pleasure to work with. I highly recommend Hicks insurance to all looking for affordable home and/or auto policies.