Horizon Gold / Horizon Card Services
Reviews and Complaints

Please cancel my membership immediately and stop charging me monthly sevice fee. I am also demanding refund of my previous service fee as I was made to believe that it is a credit card when in fact it is not. Your product is misleading the public and must be stop immediately.

And im been charge this is the tird month you guys charge me and still nothing whata [censored] thats not fair i want my money

There isn't any right size for my girls so I would like to cancel my services you put me in the negatives in my account I said last month i didn't need it when I called so I would like a refund thanks

This is a big fat joke I spent 100.oo to activate this card that is fraud you can't even get into the site what the hell is this I want a refund.

this card is a scam it is not what you think you are getting i want my money back

I received the Horizon Card it is no good i was under the impression that it would be 500.00 unsecured Visa card. Please let every one know that this is a scam.

I read your article and pleased to know that people are complaining about this company, they are so fake and false advertising...they are such ripoffs, take people s money fast and don't care to even refund as quick as they took your money...I been ripoff for activation, service etc..approximately 180.00 from my bank account and when contacted them they give you the ring around the roses trip...

they took my money of my card and they was only suppose to take of $1000 dollards of but they took $3900 dollards off this is the second time they took my money please refund my money this is a scam

My debit card was charged twice for $29.95..My checking account is now in the RED...

I was so disappointed when I found out this was not an actual credit card. I called [protected] & spoke to a so-called supervisor. I told her to cancel my card. She said she was canceling it & gave me a confirmation number. My activation fee was $29. They told me that I will be refunded $21.96 of my $29. I'm not going to hold my breath. I will probably never get it back. I have a net first platinum card and nowhere on their contract does it states that you will be charged $19.95 a month. I see how this company can be beneficial by reporting positive info to the credit bureaus each month.

I am here to complain about horizon gold card. I started to fill out the application and then stopped because i don't want the card. I started receiveing phone calls from horizon as to why i did notfinish filling out the information and that the card was worth the cost and all that garbage. I responded that i did not want to go through with the process and to please leave me alone and do not call me again. I started receiving phone calls from [protected] @ 8:32 in the morning.At 9:03 they callled again except that now no one says anything and then hangs up.This same process is done again at 9:11, 10:47, 11:52 12:36, 1:29 and a couple more times this afternoon..Please stop these childish tactics or my lawyer will intervene and we will sue for harressment.

i have not gotten my credit cart [protected] pproved number thank you

when line and applyed ffor a credit card i thought and got taken and scamed all i got was online shoppind credit line the are misleading people and not giving them what they appled for so i want my credit card that i paided for

I have gone a online bank to withdraw money. There saw a new device (iPhone’s Credit Card Terminal) Have anyone any idea about iPhone’s Credit Card Terminal?

I AM CALLING MY LAWYER AND BANK AND REPORTING THEM TO THE BBB!

i am so annoyed! i orederd the free trial for $3 and it took over 2 weeks to arrive at that time my bank rang me and said a payment was taken out on nearly £50 which i did not authorise. i got the same number to ring as some people said they have and its just fake. i tried the online chat and they werent even helping just seemed like i was talking to a machine.
i want my money bank and am scared that they might take out further payments

i also got a postcard in the mail, once i realized what it was i didnt want, now a week later they have without my permission took money 30 dollars out of my visa account, which was money i needed, i cant get a hold of anyone phone is busy always.this is a horrible thing to do to people especially when we are all struggling to survive, i hope your happy horizon crappy card for taking food away from my kids...would REALLY LIKE MY MONEY, MY POINT MY MONEY NOT YOURS NEVER AUTHORIZED YOU TAKE MY MONEY...

they took my money of my card for the card and they said that they was only taking $10.00 dollards out and they took $39.00 dollards and I would like my money this the secoud time my money was taking out and I DONT APPERICATE that please refund my money please.

They literally just charged me $30 for signing up. Me, not realizing they were a scam, went thru with it. To add salt to my wound, I have rent to pay and now do not have enough thanks to my stupidity and this ******* "company". Im on the verge of tears. I cannot believe this. I'm going to the BBB and I will keep reporting until something is done because this isnt cool. :(

I checked my credit report today feb15th2016 I was charged or reported in ha bcc ing a account with horzion card service but I have never reciebef a card. And I do not want one. I need this a count closed. Or canceled.it said it was opened in dec2015. Thanks Margaret brown.

First Premier Bank is great for people with bad credit Horizon gold is bull s*!%.

So I had already read the horrible reviews of Horizon's Outlet card. But my curiousity got the best of me. WHY couldn't I just see what this company sold without signing up? Why hadn't anybody written anything about what they sell? So, I became a cardholder for about five minutes before I cancelled. I took about two minutes browsing the site before I called to cancel, and even though they boast that cancellation is easy and takes less than a minute, I spent almost 20 minutes on the phone declining my credit line increase to $1000, and having my monthly fee reduced from $24.95 to $6.95. They also offered an $80 voucher. Once I finally got them to agree to a refund, they were only going to refund 60% of my $29.95 fee, saying this was prorated for the length of time I'd been a member. Well, I'd literally had the card in hand five minutes and told them I would not accept anything less than full refund, as their slow mailing process is not my problem. Anyway, as far as what they sell: cheap clothing, shoes, and jewelry, of Dollar General quality, along with various overpriced household items like a single electric burner and cheap coffee makers. Nothing, I repeat NOTHING on there is worth the exorbitant fees they charge. THEY DO NOT SELL ANY ELECTRONICS WHATSOEVER. Please refer to my photobucket album for photos of the actual items I browsed through during my 20 minute call to cancel this stupid card: http://s300.photobucket.com/user/horizonsucks/Horizon/story

Thank you all for warning me about this bogus company! It seemed fishy when I couldn't preview their merchandise without joining, so checked them out and found all of the people who have written in and been scammed! So sorry you all have had to go through this. I'm thankful you have warned us, the hard-working people who have low credit scores due to job loss, work injuries, and just the stuff that happens to us in this time in our economy that has screwed up so many of us who had great credit, worked hard, and still lost the game. FICO sucks and is so unfair, I wish they'd change the whole credit system!
T.L.

I fell for this scam. Knowing "If it sounds to good to be true it is." I am trying to rebuild my credit and this sounds like a great way to do it, UNTIL you try to use the website to shop. It is not there. So be ware of "sounds to good." Sharon

Today I file a notice with the (ftc) Fedral Trade com so ya thats all i have to say

I was dumb enough to fall for it too. It said I would get a credit card not a line of credit for some crappy e-mall. Only I really got scammed as it said it was required to have a registered Debit card which I assumed was to verify age and identity but they just took money out of my account. I will be contesting the charge tomorrow. There was no fine print until after the fact.

vida brumfield social secutiy198485200 had applied for hoziongold creditcard was approve for 500dollars credit limit06-26-2014at this present date07-03-2014had not receive credit card5947 woodcrest avenue;philadelphia pa. 19131;will do another application form plus past copyto send hoziongoldcreditcard serviceto prove was approved.vida brumfield just learning computersplease be patient if lot past copy.thank you.

Hi I'm So upset I to hAVe a Card With these scaM ariSts aNd I Cancelled mY Debit card GoGot A new onE SenT So they couLDnT Steal anyMore of My Money!

i agree with yall i got the card saturday and i like the sound of 500.00 but after reading everyones comments i said no. i know it was some kind of stupid agreement with it. this company should be put out of business. then they give you a agent to talk with if your online her name is megan an she doesn't answer none of your questions.

i have call the 1800 number at lease 5 times. i have not receice my card only the benifit card. it as been 7 weeks. if this card is fake, or not in good use any more please notafey me by e-mail . so please let me know what going on with this card... or fedex. a true card with this matter. are i will go father with this. thank you mr. doyle

i agree 100 percent. cause i got the same card. from alabama.

I got this postcard today and I went online to get it and they ask for my debit card number and I gave them one that was not any good and they told me to use another card. I knew right then that it was a scam, so I tore up my postcard. Thank all of you for your comments.

they need to refund my money back because this is a scam because they took my money out to times and I havent receive nothing card yet they took $39.oo dollards two times and my money havent been replaced yet please

this company needs to be sued how could you take from people that don t have anything I am gone to get a laywer to look into this so all the money you have stolen from people accounts you need too fix the situation or you will hereing from the law. thank you

esmi segundo comentario deseo por fabor se me imforme si fue aseptada mi aplicasion o no ypor fabor se me imforme el porque se me pidio mis numeros de mi targueta de credito atte j trinidad sausedo mi correo don chetacos57@yahoo.es

aplique para tarjeta horizongoldcard no he resibido comfirmasion si fue aprobada o no mi inquietud es porgue se me solisito los numeros de mi tarjeta de credito i me pudieran imformar se los agredesere atte j trinidad sausedo

Hi this is Carol I recieved the same post card on 8/29/08. But I checked the web first to see what I could find and I found out by this page that it was a scam, Thanks everyone for the warning.

I received the same post card also but before I decided to try to enroll, I was looking for the terms and conditions before I would send any of my info. Couldn't find it. SO... there's a tip for you. If you can't read the terms and conditions or if they don't have any, don't waste your time. Also the Privacy Policy is bull****! They share your info with other scams.

i recieved the gold card and i want to cancel it. and i just saw that my bank account it being charged tenty dollars for no reason!.. that is b.s. i want my money back!

This is a scam, they sent me the same damm postcard in the mail from Horizon Gold. I went on online to see about the offer, and they said you need a credit card or a debt card. See with these kind of offers they don't tell you everything until you see for yourself. I knew this mess was false information. Company's like this should be reported. I mean you offered me the damm card why do I have to give you my credit card number or debit number are you crazy.

I was charged $6.99 on my debit card. I don't have a horizon card. michaelsands6@gmail.com

I have the money taken from my account on behalf of the card company and still no card is there number somewhere to get in contract with this company

Never used it and i dont like anything .. I want to stop them to take my bank every month.. bec i want to cancel it and threw my credit card from Horizon Gold Credit Card.. Help me to cancel it

I opened acct in aug of 2017, also i believed that it would improve my credit and all it did was mess it all up charges have continued to be debt from my acct after i called and canceled it. Also a cr was promised for 2 months, which it never happened. In turn they debt the next mo again. of 14.95. In my opinion they stole from my acct. They deducted without authorization and the site in which it was obtained on was aol, AND YOU CANT GET TO THE SITE AT ALL. Unless you use another search engine. The employee you get when calling are rude and not willing to take a complaint or even get to a manager to help, unless you get real pushy. Even then they still didn't cancel my acct as instructed. and they do not report to all three credit agencies as stated when opened in aug 2017. I could not even access any reports with scores. I told them i was going to report then to attorney general and to the better business bureau. And yet still they did nothing but keep on billing, debt from my acct. I could stop authorization from my bank but it will cost me 25.00 to do so so why should i pay for it. and having the card did not raise my score, but it lowered it w/ third party inquiries. Where should i go for correction and benefits due at least a report to the cr AGENCIES all three since aug 2017 or a refund of all monies due to not being to access my acct or receive reports.

I applied for this card and they were asking for my cc number but on my cc there was not enough money to cover the charge so i thought i canceled it. All of a sudden whatever was left on my cc they charged w/o my permission. Real shady... so i called and i asked for a refund and the employee that helped me was very rude.. She didn't wanna refund my money and was giving me an attitude because i wanted the refund... In the end i just bluntly told her i wanted my money back and thats it... it was 8 / 31 /07... I made the call for refund... she said t will be credited in my credit card in 72 hours. I waited until9/7/07 still no refund... I called them back and guess what happen,, that lady did not process my refund.how rude...so now they told me i have to wait another 72 hours.. its 9/11/07 still no refund, tried calling their number it says circuit busy... i don't like this company all i want is my money back. I don't have extra money to be throwing away in some silly company.

After I got my cup of coffee and went to the post box... I just received my card and logged in to the site. Much of the product on the site I could get at a dollar store! I began to read and found this message board site that I am posting to. I called in to cancel and the rep picked up in about 3 to 4 rings. I told him to please record the conversation and I began to request my cancellation. Of course he informed me to the fact that he could not cancel a card and he asked me to hold for a supervisor. To my surprise, I was only on hold about 2 minutes! I was courteous and professional to both reps and the super tried to convince me to stay on board by raising my unsecured line of credit to 1000 dollars and she would refund part of my "initiation" fee. I thanked her, again being nice and professional, and she tried to hard close me to the offer she had just made. I thanked her and I repeated my request for immediate cancellation and she agreed. She gave me a confirm number and informed me that I would get a refund of $69 w in 24 to 72 hours. I hope this is the case. I guess due diligence will prevail on my part in the future regarding trying to rebuild my credit. READ EVERY WORD OF EVERY APPLICATION! I will be relieved to get 69 of my 89 dollars back. How does one repair and rebuild credit? Someone please advise me on this! It is a struggle and I cannot afford too many of these companies! Good luck and remember that being stern and professional will get things done. (Hopefully).

Best Luck,
ZW.

I purchased a horizon gold (so called credit card) only to find that it was not a real credit card (Visa or Master). This is a fake card allowing you to only shop at horizons shabby online site. I've had this fake card since may of 2017. Never have I used it. When I purchased the card I was under the impression that I was getting a REAL credit card as I was planning to go on vacation in August. Between May and August I lost my mother so was real unable to concentrate on this. Today September 21 I went online to the horizon website and found many complaints. i called their office and the first two times could not get through. Finally on the third try someone named Andre answered and told me that it was stated in the second paragraph that this was not a Visa or Mastercard. Throughout the conversation I could hear him laughing in the back with someone. I informed him that I would be contacting the BBB. If you have been scammed by horizon gold please post a complaint and let others know about this so called credit card company.

They say there giving you a visa or master card and you get a card to shop at there outlet that has nothing you want and is junk. I`am out raged to be lies to and this is why you don`t get cards.

Horizon Gold offered me a $500 credit limit, no credit check, just $24.95 a month, with an initial fee of 5.00. I just payed the "one time fee" tonight. Unfortunatly, when they processed my payment, they kept saying the billing zip code didnt match. I knew it matched but, for some dumb reason I kept pressing try again. They charged my bank account 5 times for $29, 95 tonight. I cannot call the bank or Horizon Gold because it is after hours. That is $145 down the drain. If anyone can offer me any advice..please do. I dont even know how to go about cancelling the "membership" or whatever scam this is. PLEASE HELP!

The way this company slings out misleading ### to suck you in, having you believe you are recieving an actual unsecured credit card that you can use anywhere for anything should be AGAINST THE LAW! There must be legal action that can be taken for this type of scam, because there was no fine print that sometimes gets missed which is the loophole for these type of ripoff companies. Their outlet has nothing but cheap junk thats worth nothing, and its doubtful this scam rebuilds your credit, or is even reported to credit bereaus. Oh, And the robots they have reading you a line rehearsed ### when you call to complain should be ashamed of themselves...WALK AWAY FROM THIS LYING, SCAMMING, ###!...I'm cancelling right away, and want the $29.95 processing fee reimbursed to my account asap...and they had better not even try to debit my account again or there will be legal action taken! Anyone else with me?

Thank you.. I almost fell for this misrepresented bull. My mind said check these people out before you do anything.. Thank you for your advise..I will never go near them must less give them any of my financial information.

I just got this horizon card and wish I would have read the reviews first I'm cancelling it I had no idea it was a ripoff

About 3 or 4 weeks ago Horizon Card Service took $29.95 off of my debit card without my permission. I did not order the card, Could you please return my money to me or I will take further actions. Thank You: Thomas Peltier

i had account they charged 29.95 and then 19.95 and i bought nothing from them and they charged this to my moms pre paid credit card cause i had no credit card and they didnt even call and authorize it first.they do charged seperate for shipping. my credit score is not been reported to the credit bureau and now i have zippy do da in credit and they rip u off bad if we all get to gether we can close this company down.

I CALLED IN DECEMBER, 2009 TO CANCEL MY CARD. I WAS TOLD THAT THE CREDIT WOULD BE IN 24 TO 72 HOURS. THAT WAS MORE THAN 72 HOURS AND NO CREDIT WAS GIVEN TO MY BANK ACCOUNT. PLEASE ADVISE WHAT THE STORY IS. IF NO ANSWER I WILL GO TO MY BANK AND HAVE THEM GIVE ME MY MONEY BACK AS A WITHDRAWAL AGAINST MY WISHES. EILEEN HAMILTON [protected].

i was lead to believe it was a regular credit card i went tostore bought some things an my card didnt work very imbarrassing

i would like my money put back in my account as they said this was a credit card and its not . idont like there stuff as it looks cheap. i will never buy from this store . please return my 29.95 to my back account

i want to cancel my credit card

I had the same experience but I got my back because I argued with the woman because she kept going on n on about how I need them. I had to replace my bank card because of it

i was told that once they deducted the money from my debit card it would be 5 business days before i got the card and that was last year... and still no card... i want my money back now... this is beyond ridiculous... and then when i tried to call them they're no real people to speak with... return my money along with everyone else's you took under false pretenses... sharon mooney smooney9171@gmail .com...

ha..ha..ha! I used a pay as you go debit card so they only got me for the initial fee...they have been trying to bill the empty card 4 times a month ever since...what a bunch of idiots...it's a scam plain and simple...does anyone have that customer service number? I would invest in the call just to rip them a new one.

I am pissed I told this boot leg company that I didn't want the service. Somehow 29.95 was deducted from my debit card. I''m telling you
now run tis company is a total rip off I'm still speechless how they got
my account information. At first I didn't know how real this comments
were before now. Well I'm a living witiness first hand.

It's funny to me how some people dont read the fine print on things. I always check the fine print. This compnay's products are [censor] i will agree with everyone on that. I will also say that they only report to transunion. Their compnay was designed around people with bad credit. The creed, "We are out to take money from people with bad credit to give them a fighting chance at turning a bad credit score around." That is the companies whole purpose of bussiness. They do offer a line of credit with there company. They do send a credit card out to individual's witht eh account number on it. This card can not be used anywhere but there website. It a since it is more of a scam than a credit card. there not screwing people over and when you ask them to cancel the account they will ask to extend more credit and tell you what they are doing for your credit but if you demand them to cancel they will cancel. This card is meant for only people that dont mind giving someone money each month souly to establish better credit.

better read the fine print before getting this card! it is not a credit card! you have to buy from them, and they take money out of your account for their junk! should be a law!

They lead you to believe that you are getting a credit card with a 500 dollar unsecured credit line, it's a lie, when you go to the website you learn it's not a credit card to use where ever, it's a purchase credit card only.

Has anyone ever got their refund?

i like everyone else was sent a card and noticed there was no visa logo, it's a scam.

C'mon people, since when has it ever been safe to give all ur info to some random credit card company? Ya'll done it to yourself. Specially you people with kids you should have been a little more careful and not so money hungry that it ended up costing u. People are too quick to run to the money sign and too slow to read the fine print. Lets get with it people. Obviously you all are mad because ya'll got out smarted by people who knew that there are people out there in the world that fall for anything. Next time be more causious.

I just got a postcard in the mail too. I went online and they wanted my checking account info or a credit card number I thought this was strange so I checked the terms and decided no way. I then came to this site and read all the complaints I am glad I decided not to get this card. Thank you all

I was about to apply for the horizon card.you people out there change my mind, by informing me about the scams & rip off

They all so sent me a hgc also. But i found it strange they were asking for credit card info. Then they also asked for your bank acct. info. But they need to know that we work hard for our money. An time is to hard to be ripped off. Somebody who have been ripped off need to get a good lawyer. An need to filed a law suit. So i hoped you all pay close attention to these users.

Just rec'vd a card for a Horizon for a gold card with a preappoved line of credit for $500.00 With a preapproval #, the I went on line and the card is no longer available. This company is really crazy. False Advertizing-------This sould be against the law. Wonde if it is?

Oh! my god I can not tell you that I'm so glad I seen this web site I have been getting a post card in the mail for about 3months now I was going to apply now that I have seen your site I am so greatful I did not apply for this CRAP'. THANK YOU SO MUCH I DID NOT MAKE A BIG BOO BOO.

I want to thank whoever was incharge of posting this website bcause i know that iam not rich and i really cant afford to swindled out of my money. just like onr lady said i work too hard for my money. Thank you again for this website because i was really thinking about geeting the card.

They sent me a horizon gold card. I looked at their website but never bought anything or used the card. Now they are trying to charge me. Telling me i have a balance when i should not at all. I keep getting emails,phone calls an letters saying it is going to a collection company. Every time i try to get results when i call card services. I get put on hold forever then disconnected. I dont need this b/s on my credit report! Aaron s.

I Just Got Off The Phone Wit A Horizon Gold Card Supervisor And He Told Me That I was Not Entitled To A Refund Simply Because I Accessed The Web-Site A Couple Of Times And I Had Never Used The So Called "Members-Benefits". I Really Now Know That All They Do Is Scam You Out Of Money And All They Wanna Do Is Talk About What A "Non- Major Credit Card Is Good For" . They Have Refuse Time And Time Again After Countless E Mails To Issue Me A Compete Refund

I have been scamed, lied to and robbed.

Dont Fall For The Scam

U'll Be Pre-Approved To Shop Only Using Their Online Catalog

they are liars, deceitful criminals, i ordered card hey said it was a $ 500.00 credit card. took weeks to get they took $39.95 out of account 2 x in one month. and want an additional 30 every month for me to buy garbage from their website. i have left several messages by phone and email to no evail. i am having my bank stop any future payments on this and reporting to better business bureau. I want my money back...

After applying online for a credit card through different companies, I received a professional made postcard type advertisement stating that if i invest with them iwill receive a 500 dollar line of credit. At the time when i released my debit card number to them i had insufficient funds, so i left it at that .A couple of weeks later my card was still being charged. I was able to contact them and I confronted them about continuing to charge my card with out my permission, they apologized and proceeded to convince me that if they allow me to let them keep my money they would up grade my creditlimit.After negotiating a so called sales rep said " my boss has allowed me to give you a $40.00 dollar rebate and for us to keep $40.00 we will upgrade your credit line to 2, 000 dollars, in which we will report to the credit buero and it will look real good on your report" At this point it seemed OK that they could upgrade as such because the credit line was only good through their store ."I never received my card, and am now unable to come in contact with them.
I have been scamed, lied to and robbed. I have no trust in a major everyday device the internet. I am not even sure if this complaint web page is for real or something designed to intercept wronged consumers.

i can not pay the monthly card fee i would like me card cacelled as of to day my name is james marchand my card number is [protected] as of today .thank you for all the help you can give me you can email at marchandj24@yahoo.com anytime

i applied for the card and it has been a month i have got nothing and i am sorry but when you are said your approved and never get it that says alot about the compenty i left 2 complants to them i have never got one word or email from them they need to be shut down if they are going to scam people like this people like this need to be shot sorry but i am pissed

i want all my money back! i thought this was a real credit card. it is not! these products are too expensive for me and cannot use this card.! why should i pay for something that i cannot use? would you?

it a rip of they make you think you are geting a credit card that you can go to stores and gas staion hotel or anything to do with buying like master card or visea you shop on line what i saw of the the stuff it is no good!

i want my money retured to my credit card, because these guys are not telling consumers the actual details before applying for there card.its all a scam

People please read these complants they are for real this Horizon card is a rip off they never have what you want and the items they have are not worth it. And if you ask me the junk is all over priced.

This company led me to believe it was an actual credit card visa or mastercard. I unfortunately signed up hoping to have extra money to pay for my pain meds as I am on heavy duty patches called fluently which is common uses in cancer patients. So must of us should have a other person looking out for them so they don't make mistakes.

This company is so full of themselves. I went to their website thinking i was signing up for a credit card, when i received it in the mail i instantly noticed it wasnt what i thought. It was not clear that the card was only for their ONLINE WEBSITE ONLY. I hate that i eversigned up this crap aand they dont want to cancel it either. Just be very careful

I received an approval postcard and number in the mail and when i try to do it on the web site it is asking me for a credit card number to process it and i don't have a credit card, but why should i have to pay if i am already approved.

I applied for the horizon gold card, and found out it was only to order their products, which was false advertisement!

They charged me $99.00 and then when the card came in the mail you are not able to use it except on their web site, which by the way wont let me enter ( the web site). It's a scam!