I was shopping for a streaming service and happened upon Hulu. I clicked on the site and found that the service required payment. I then preceded to NOT go any further. I thought that I had cancelled all the information which I had provided. However, I must not have.
On 08/27/2021 I was charged $69.00
On 08/28'2022 I was charged $80.52
On 08/28/2023 I was charged $92.02
Hulu used a credit card that I only use for certain charges (a form of a savings account) for unexpected charges during the month of the year. Having thought I had not actually forgot about the streaming service and did not use it.
I received my credit card bill and was about to pay it when I noticed the charge from Hulu. I, immediately called my bank to tell them this was in error as I had not authorized the charge. The bank told me there was not anything they could do as I MUST have authorized it as there were previous charges showing on my account.
Having been unaware of this, I immediately cancelled my subscription and requested a refund for all or part of the charges.
I have not heard from Hulu. Having tried to contact them either by phone or email without success, I respectfully request your help in doing so.
Desired outcome: Complete refund