Hunter Warfield’s earns a 3.3-star rating from 35 reviews, showing that the majority of clients are somewhat satisfied with debt collection services.
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property management
Hunter Warfield has used third parties to collect the debt who are also debt collectors who did not have permission to speak with me. they have jurisdiction, the manager falsely uses representation as legal entity. No they don't have court order to the interest on the debt.
Hunter Warfield demand credit card only for payment
The company they used as a third party was Gat law firm,
Desired outcome: My desired outcome is the removal of the debt and Hunter Warfield to leave my family alone or be sanctioned by the FTC.
Unauthorized collection
This company has placed a COLLECTION on all 3 of my credit bureau reports claiming I owe them $7k for an apartment in which I NEVER lived in. I called them and they "claim" they will remove it since the information they had and my REAL info did NOT match. They have a certain amount of time to comply before my law firm files suite for violations of the law - specifically the FCRA (Fair Credit Reporting Act - Section E8) and the FDCPA (Fair Debt Collections Act - Section EB). Better get on it or I WILL SEE YOU IN COURT. And you will be paying me a hell of a lot more than seven grand. The firm that represents me won a case for $300k for a FALSE report of just $97.
Desired outcome: REMOVAL OF INCORRECT DATA FROM CREDIT REPORTS
payments
I called this morning to see if my payment could be taken out at the end of the month and was not prepared for the attitude from the rep. I was told it took me a year to make a first payment and I am breaking their contract. I explained I was pregnant and did not work and I made a payment as soon as I got my first check. The rep was very rude talking over me and when I finally got fed up of the attitude I asked to speak to a supervisor. I was put on hold and then asked to call back in ten minutes. I said fine who should I ask for and was told I asked to speak to a supervisor so that is who I need to ask for. I am willing to make payments but it has to work on my schedule.
Is Hunter Warfield Legit?
Hunter Warfield earns a trustworthiness rating of 86%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Hunter Warfield. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Hunterwarfield.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hunterwarfield.com you are considering visiting, which is associated with Hunter Warfield, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several mixed reviews for Hunter Warfield have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
However ComplaintsBoard has detected that:
- Hunterwarfield.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hunterwarfield.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Hunter Warfield. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
apartment complex
hello to whom this may concern, so i was leasing from andover place and i may beging by saying it was never a day without some type of problem or drama. day one our move in date and time got pusged back had to check my family (a 9 months old baby included) in a hotel over night. following day we moving in the carpet was soaking wet may girlfriend went to the manager to complain about it wand off the bat they were going back and forth with nothing but attitude on both ends ( you could see why my girlfriend would be upset, me moving our familiy in a new home that was not ready.) So that was not a good way to start, during our time there when we would have to interact with the lasing office if i go it would be no issues but if my grilfriend go and the manager is there she and my girlfriend would go back and forth with negative attitudes and slick sarcastic comments and the issue would never get resolved.
what really brought us to this point is one month the rent was due and we was going to pay it on the 3rd which was the final day before late fee would take effect, we both had work early that morning so i ask my girlfirend to pay the rent before she goes to work she informed that she will be late if she had to go to the bank and get the money order and come back to pay it . she went to the leasing office and explain the situation the manager informed her she could pay it the next day before 4pm and she would waive the late fee. The next day when she went to pay the rent they would Not accept the payment saying its not enough becaue its late . my girlfriend explain to the person that was there that the manager said she would waive the fee and no one would accept the payment. when i get off work i went out there in person to pay the rent and again they refuse to accept it. a few day later we get a letter to go to court so we did we explained the situation to the judge they explain their side. bottom line the judge ordered us to pay a specific amount and gave us a date to evacuate the premise, the amount included the late fee (so they won the late fee part of it) and pro rated amount to the date given for us to leave . we pay the exact amount and we leave even before the given date. nothing was damages for broken ort taken by us I'm not trying to sound rude or anything but its not the newest building and apartments. a couple of months after I realize they have us in collection for unpaid rent and other utilities. collectors keep calling and when I explain to them some of them are very nice and try to help but some are just plain out rude telling me 'well if you had pay your bills we wouldn't have to be calling you' that no way to speak to someone . back to the matter at hand I don't believe we owe them any rent if they said the cycle of electric and water bill wasn't included in the amount we paid fine I am more than willing to pay that but there is no way that equals to $1300+ . honestly this just boils down to two females who could not get along and the manager being spiteful by telling her she could pay the rent the next day to get us on the late fee. now I got caught in the middle of it . so I'm willing to clear this up but the break down is not at all accurate . there should be no charges for damages or rent. the utilities I wont argue because I'm not sure . I hope we can get this resolved soon. thank you very much for your time
harassing calls w/a contract with them, trying to receive more money.
The above company received payment for a account, I didn't have with them. After months of aggressive harassment I made a settle agreement payment with them from my checking account which went through immediately, it was final and irrevocable( meaning it could not be reversed. I was given a confirmation number of bank confirming transfer, and a week later after this account was removed from my credit, it was then placed back and the harassment begin again. No more money from me ! This can be considered as defamation on my credit.
Attitude and rudeness
I spoke with a lady there that was extremely nice, however, I ended up speaking with Steve or Steven, Stephen and I have never in my life been treated so rudly. He started yelling and hung up on me. I mean this man really lost it. I feel sorry for anyone who has to speak with him. My God, the man had no control of his own mouth and temper. He left me crying my eyes out.
Never once did anyone listen about the roach infested apartment and that we did not unpack or stay because of the loud music playing at night and the amount of people that would get together at 2:00 am. I was just discounted by the apartment complex and handed to this rude man. I have never not paid my bills or broken a lease, my credit is impeciable yet I had this guy treat me as if I were a criminal, which I would like to say I am an almost 60 year old recently widowed lady with a credit score in the 800's.
I paid the money because I could not stand the ugliness but I would love my money back. I was treated wrong by the management and by this rude man. I can provide you pictures of the door not even connecting yet my daughter who just graduated from college was to stay there. NO! I have documentation, pictures, and dates. Please someone help me. Also, her credit alone would have given her the apartment but I had to give them my credit score also which cost another $75.00 from the apartment complex. The manager, Tony, of the apartments was nice but the leasing office is like vultures. That should have been my first clue.
Debt collection scam, don't hire them because people will know it is a scam
About 5 minutes of research on the internet will turn up a host of problems with Hunter Warfield's business practices. While the debt they are collecting may be genuine- their methods of collection are questionable.
For example, my husband made a 1 time payment arrangement to clear a debt with them. They took out more than agreed to- by 50%. Then they did it again the next month. We are reversing the charges with our credit card company and after reading about all of the other problems people are having we are inclined to pursue litigation and at the very least just take the hit to our credit. We have no faith that the debt will ever actually be settled through Hunter Warfield. The internet is full of tenants who left under good terms but are being harrassed by HW. I also turned up numerous accounts of debts being inflated.
If you are a property management company- get a reputable collection agency. These guys will just prey upon your tenants and ultimately make you look bad.
Incompetent and Unprofessional Ethics
Mary Joe Leon and her staff have claimed that I am responsible for a debt. They have committed to providing PROOF of the debt on 4 occasions through certified mail. Nothing has been received to date. Mary will not return my calls and hung up on me when I was able to get through to her. Based on my experience with this company it is my conclusion that this company is committing financial collection fraud. They have claimed debt responsibility with no proof or documentation to support it.
No acct w/them, they keep calling
I've been getting constant phone calls for a different person. The incomming call is a computer and when you call the number back they hang up on you. I asked to get a supervisor or manager but instead am getting hung up on. I don't know how this company can collect on any of their accts when their "operators" don't help. I am terminally ill and don't need other peoples problems, I have enough of my own. I am going to keep calling them as long as my redial buttons works. Hope I am screwing with their que enough to piss THEM off! As a matter of fact, I have bunches of friends who are also handicapped and can have them call in as well to really mess with their phone system. All he needed to do was get me to a supervisor.
The complaint has been investigated and resolved to the customer’s satisfaction.
Contact a NACA attorney (www.naca.net) in your area, and let them deal with this ilk. If the attorney takes the case and wins, the debt collector must pay your legal fees. Most NACA attorneys have a free consultation.
Collection of Debt
Back in December, my townhouse company, At Home Apartments, claimed that they needed to charge me and my two roommates $1500 for carpet damages. In February they sent the debt to collections with Hunter-Warfield. I initiated the phone calls with H-W in early Feb. When I called them, they demanded full payment. I told them I was not scared of them, they hung up on me. They called me on Feb. 28 and again demanded full payment. I told them I could not pay and that they should try to call my former roommate. I told them to treat me "fairly and legally" The agent immediately hung up on me. On Mar 9, I was called gain and offered an approximately 80% settlement. I told them I could not pay. The woman told me to think about it for a day and call back. I did not call back since no miracle of $1, 200 occurred.
On Apr 8, they threatened to verify my work info and garnish my wages. I told them that every time before the threats were hits to my credit. They again threatened to garnish my wages through a lawsuit.
Repeatedly, they have asked for my work info and I have declined because I do not work at the office. I told them that I do not want to be fired. I told them that I ws not legally bound to provide my work info.
I have also repeatedly asked for receipts and other proof that $1500 was actually spent on replacing the carpet. They also claimed I could have done a "walk-through" with my townhome company but that is not true, since someone was moving in immediately. I am not denying the damage occurred. I am debating the amount of money needed to cover the damage. Advice requested.
The complaint has been investigated and resolved to the customer’s satisfaction.
I need a copy of paid off selttemnet check was cleared on mar 13 2014.
Collections
Love how all the employees of HW come on and try to defend what they do. It's ok you have to make a living but you don't have to try and be something you are not. I filed suit against Mid America Apartments and HW this last week NOV 2012 - let's see how interested they are in paying for an attorney in SC. Bet you the cost is more than the incorrect bill they sent me. I sent in my letter of dispute and the idiots from HW sent me a bill. Nothing to address the dispute I filed for breech of contract and failure to proide goods and services as agreed. Good news is I feel so strongly about the issues with the billing that even if they win I win - cause they will never see a dime and will still be out of pocket for the legal bills. I can wait the time for the credit to clear since my family does not believe in credit - we pay for what we get - sure you can say it might effect me when I need to rent a place - not true if you walk in and pay the years rent in full - you can't be stopped for any reason when you have the money. I could also pay them tomorrow but at this point it is the principle of the issue of not paying something I do not owe.
The complaint has been investigated and resolved to the customer’s satisfaction.
Yes, they can't verify my bill either. Why would I pay a bill that they can't mail or verify. My former apartment complex said it is the wrong amount. They are very unprofessional, disgusting, and belittle clients. They had all my contact information but waited a year to put it on my credit report. These people are sick.
Dave at Hunter Warfield is the biggest idiot on the face of the earth... He's probably a high school nerd that manipulates finally because he collects debt... lol... One day he's gonna mess with the wrong person and change careers out of fear! lol... Go to hell Dave at Hunter Warfield... You're the biggest loser
Harrasment, threats
Hunter WARFIELDHarrasment ! I have read many complaints here! And they all are true from what I just experienced! I had made a deal with the apartment complex. But Hunter WARFIELDHarrasment, contacts apartment complex and promises to get money back. They called and would not listen to fact I had already paid on the account. And just said I owed a wrong amount that did not match. They told me to shut up! And then hung up on me! I called bact to speak to manager got a lady and she repeated same harassing tactics by trying to tell me to stop talking, but I had only got one sentence out, so I noticed this was a pattern from them. She threatened to put a lien on my house ( since this is illegal I doubt they are actually recording) or they are fixing the recordings? Once she said that she hung up! I called BBB and found out I was right they cannot put lean on your house( I am co-Signer house is under husbands name ) so that just proved they were harassing me! I had told the girl the week before I had paid 200. And could give her 500 to settle my daughters account. She said she would check and call me back she never did! Which was bogus fees racked up by apartment afterward. RIDICULUS ! She said she had just got off phone with Misti, at apartments! I called apartments, Misti was off the whole day haha another lie! To pressure me! Again RIDICULUS ! I was calm and I don't deal with people like this so it was very upsetting to me. I called back, dumb me, asked for top guy was lied to and told it was Mike Gary...His name is Mike Miller if look on net. The owner is listed as a R. Silverman and phone numbers. And addresses are many for him. .? The amount the apartment said did not match with what this so called collector said. They did repeat this was going to hurt my credit, which is also illegal! Insulted me by calling me a liar, and saying I did not want to work with them so they were going to file against me. According to FDCPA this is also something they cannot do. Threaten to file means to a Attorneyi am writing all this while it is fresh on my mind and so e drone else here can see yeah they are no good! I would like to see some of there actuall files. With all these lies I have a feeling they are also scamming the people they say they represent! I will be filing with attorney general for harassment and the lies, threats and just plain upsetting me! Took my whole day. I called apartment and I do pay mine and my daughters debts this has her so upset. Because my husband and her worked soooo hard to clean this apartment. And it seems. The carpet people or some crew went in after and ate there is what the old manager and I determined! Again RIDICULUS !
The complaint has been investigated and resolved to the customer’s satisfaction.
Yes, they are bullies/ credit gangsters. They want you to pay without even having proper documentation. I want so many complaints until this firm is closed for good! The harassment and unruly tactics they use are immeasurable.
RUDE AND DEGRATING
I have never been treated so horribly in all my life. I contacted the company being that I had just printed up my credit report and called to advise them I had a charge from them I had no knowledge about. It was for an apartment (located in another state) that a friend of mine had. I tried to explain kindly that I had no knowledge of it and here goes DERRICK BOND, yelling and screaming at me, and be littling me because I waited 4 years to call? Then I spoke to a guy by the name of Mike, who also did not want to hear my issue but was concerned that I contact them 4 years later. I had no knowledge of this account, recieved nothing from them, I happen to pull up my reports and here they are. Sorry if I previously had no need to review my credit. I will lodge a complaint to BBB, which probably wont go anywhere and the FDCPA and so on. But to hoot and hollar like they did trying to collect money for a debt Im sure they cant validate is ridiculus.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was trying to settle a debt that occurred when my mother passes away in the apartment she was helping me pay, I'm trying to settle and. The lady hung up on me twice and then called me back speaking so rude and sis I will never settle and her name wa KELLIE MADISON, I asked for her badge number and she said u dont news to know and hung up again! This is wrong
money allegedly owed to landlord over items not included in the lease.
I was a tenant who never missed one payment on a 2-year high-end apartment lease. Two days prior to vacating the unit, landlord informs me that I may owe money for smoke smell in the unit, even though she stated she never has seen my unit. I invited her to visit on my moving day to smell for herself. She came with her maintenance manager who would not respond as to whether he smelled any smoke. She stated she smelled a little of smoke but she's sensitive. She refuses to refer to that part in the lease that provides for her to collect anything for smoke smell, even if it did exist. they are threatening to ruin my perfect credit. I paid the landlord $35K over two years. They claim I owe $380. I use to think highly of this company. The rude collector is Connie Wilson.
The complaint has been investigated and resolved to the customer’s satisfaction.
http://realestate.msn.com/january-rental-advice-where-can-tenants-turn-for-help
Rudeness
Just got off the phone with these slimy people. I got a notice in the mail about an overdue payment on a lease at an old apartment complex. I understand that this type of work is not the best, but when I received this letter, it was the first time I heard anything about it. I haven't lived at that old apartment complex since 2009! Anyway, I called to find out more information, not only did they assume that I was the one at fault (I lived with two other roommates who were on the lease who had pets who created damage, hence why there is a payment due for those damages). I tried to find out more information so that I could find out what was happening (I now know that my credit score is affected by joint leases that aren't paid by the other roommates). But the first guy that I talked too hung up on me without giving me more information because he said that "since I wasn't going to pay at that time" I was "refusing to pay." Thankfully, I called the second time and the second person was more helpful. Then I talked to the supervisor to complain about the first guy, the supervisor then preceded to argue with me and how I needed to pay the bill, which wasn't the reason I wanted to talk to the supervisor. Basically, she said that "this isn't customer service."
The complaint has been investigated and resolved to the customer’s satisfaction.
these are the rudess people i have ever met... an apartment where i lived is trying to charge me a bunch of charges for an apartment. i received a letter from this collection agency and they hung up on me many times, talked to me as if i were trash. i didnt want to mess up my credit so i sent them 4 money orders and these demons sent them all back. we need to all complain and get their ### outta ther. please someone help us.
Alex
I am currently seeking professional advice on how to deal with a certain individual, Alex, at this company after filing complaints with FTC and the BBB. My credit report from 6 years ago stated that I was a tenant at Camden Sweetwater apartments in Georgia and that I owed money for back rent. I sent documents to Hunter Warfield to dispute this ridiculous claim. I sent a police report, social security number, driver's license, etc... They removed it from my credit reports. Now, this is back on all 3 of my credit reports. I called the collection agency to inform them of its mistake. I spoke to "Al". He ripped into me. He started yelling about how I just needed to pay my bills and wouldn't give me any additional info. on additional info. that I was lacking. He was screaming at me and he hung up on me. Don't get me wrong, I know that they have heard every excuse in the book, but by the off chance that I am telling the truth, this is how he treats innocent people! I was beyond upset. I filed complaints. The BBB responded back that the company is more than willing to talk to me. I called Hunter Warfield back explaining to the operator that I had filed a complaint and did not want to speak to the guy that I had spoken to a month ago. So, she transfers my call to who else-Alex-who shouts and hangs up on me once again. I was shakened! He is deliberately preventing me from rectifying this devastating wrong that had happened to me! So, I call back, shakened, and asked not to be transferred to "Al". I spoke to Terry Payne who explained to me what happened with my account and that they had not received my social security number and driver's license. Of course, I am wondering what the heck happened to these very personal items that I had already sent to them. When you are a victim of identity theft, your radar is extra sensitive. She was very helpful and she actually communicated with me. They really need to consider giving Al a much needed infinite vacation as well as send him to anger management classes. As for me, I am sending my very private information that they did not receive once again. I am also seeking legal advice on how to handle Mr. Al. I needed to vent. Thanks for reading. I'll keep you all posted.
Please see my post above. Try this link. It's real. A lawyer will call you quickly. He called at 10AM today. Hope this helps.
http://stopcollector.com/index.php
IF you state the debt the debt is not yours, file a police report and submit a copy to them. This could be identity theft. They legally cannot continue to collect.
Unacceptable Behavior
Hunter Warfield is the rudest company I have ever had to have a business conversation. As a business you should reach your goals while satifying your customers. The apartments that send collections to Hunter Warfield dont supply pay checks for Huner War representatives. People who have outstanding bill and balances pay for the house, car, clothes, and food that any of those representatives have. When they call you they get so rude and impatient that you would think it was their own personal money they are attempting to collect. I was hung up on by each representative and supervisor once they saw I was trying to form a complaint on the original person who helped me and rather not paying 812 dollars up front. Maybe if you approached human beings differently they will try to come up with the money for than they would someone who has no home training or manners.
The complaint has been investigated and resolved to the customer’s satisfaction.
Mary White (I'm sure that was NOT her name) called and asked for ?. Explained to her that I've told her company numerous times that the person she was looking for was not me. She then went on and on, and I finally told her DO NOT CALL THIS PHONE AGAIN.. After hanging up with her she texted my phone from text@searchbug.com... TWICE..
"GOD BLESS YOU LADY YOU NEED A PRAYER CAUSE YOUR CRAZY"
I called the company back and spoke with a manager... Mike Gary.. (another correct name I'm sure) and he was just as rude, if not ruder. He said they dont have the ability to text..
WHATEVER! I know it was this rudeass lady..
Asked to speak with someone over him, and he said the call stops right here, you won't be speaking with anyone else here.
I can promise that if I did have a debt with this company, I'd go bankrupt before I paid it.
http://realestate.msn.com/january-rental-advice-where-can-tenants-turn-for-help
I am a victim of credit fraud and it seems like my issue is being swept under the rug, I've filed a police report had it notarized, sent my proof of identity, showed that I was overseas during the time my information was used to purchase an apartment, and yet they seem to have lost my fax. I've called numerous of times and been on hold from 45 minutes to a hour on some occassions. The last time I spoke to an actual voice I was told they had received the fax and now that I'm calling 2 weeks later to check on the status they want me to fax it again. This is ludacris, and if the shoe was on the other foot the situation would not be taken as lighly.
I'd have to agree with the complainant on this forum. I too was contacted by Hunter Warfield in regards to a debt that was supposedly owed. I terminated my lease early under the military clause back in 2009 with an apartment complex in southern GA. I made sure to follow the guidelines to the "T" under that military clause as outlined not only in their lease agreement, but as well as the federal law regulation. I turned in a set of military orders four times to the apartment complex itself and at least six times to Hunter Warfield. I started getting contacted by Hunter Warfield in the winter of 2009. The associate I spoke too said that upon receiving my orders she would take care of the account and there should no longer be any issues. However, this would prove to be untrue. I started receiving communication again, nearly two years after the initial contact, in August 2011. I pulled my credit report and low and behold that debt was on my report in a negative manner. Nice huh? Shortly after I started to receive notices from H.W. in regards to the debt relentlessly. I have been hung up on by 4 different H.W. personnel as well as the Finance Manger. They were ABSOLUTELY rude to me every time I tried working with them to resolve this issue. I had always stated to them that I had no qualms paying the final water and trash bill, but the debt also included an early termination fee and an extra months rent. The fee and the rent were supposed to be dropped according to the military clause. Every time I faxed or scanned in the proper documentation they were requesting as well as copies of the federal statute which outlined the military clause and the Soldiers and Sailors Act I got a "holier than thou" attitude and then was hung up on. At this point I drove from Central Florida back to GA to the apartment complex, spoke with the manager and ended up only paying the final water and trash bill, which by the way was what I had annotated to H.W. from the get go. So at this point I told the manager of the apartment complex (who is awesome to work with by the way, super nice) about all of the hassles I had with H.W. The management team was very upset about how H.W. handled their clients. Hopefully they decided to switch to another collector. Oh and one more thing I have tried to access the so called website to print my proof of payment, yeah no such website exists.
So my questions are #1. Um, why wait almost two years to make contact with me again regarding the debt?
#2. Whats with the flipping attitudes dished out by their representatives? AND lastly,
#3. Is there a reason for hanging up on someone who IS TRYING to work with you? Just wondering.
You know if you're willing to work with the debtor then the debtor would probably be willing to work with you. A little respect (both ways) goes a long way.
Contact them via phone or email.
Hunter Warfield
4620 Woodland Corporate Blvd.
Tampa, FL 33614
Toll Free: 888.HUNTWAR
Local: 813.283.4500
FAX: 866.HUNTWAR
General Inquiries:
info@hunterwarfield.com
Simply write them a letter stating that the person they are looking for is not you and if they continue to call your number (make sure to include it in the letter) you will seek legal action against them. I promise you they won't call again. I've had to do it with a couple of agencies the last couple of months.
Now to Mr. Montgomery:
I have dealt with people like yourself (when I was a floor collector) who claim they're calling in because they want to resolve the matter but the truth is most of the time debtors start the conversation arguing and expect the collector to bend over backwards for them.
Your first mistake is thinking you were a customer. Your next mistake is is not supplying the so called "checks" you claim to have to show there might be a mistake in the bill.
I guarantee you were not innocent in the conversation you had with the collector and probably refused to pay from the start. Again it goes back to protecting yourself legally and making sure when you left the apt complex that everything was taken care of and you made sure to have kept receipts to show nothing was owed.
Oh and by the way that nonsense that a collector has to treat you like your some kind of special person to get you to pay the bill is absolute NONSENSE because it NEVER works. The minute you treat the debtor with so called "kindness" they walk all over you and in the end DON'T pay the bill. As a matter of fact what they will do is give you 1000 different excuses why they can't pay then as soon as they hang up you can't get them on the phone again because they know the collector is calling for their clients money.
I have always said debt collections is a necessary evil otherwise we would all pay more for the goods and services we all frequent. You could have easily gone online and paid your debt if you TRULY wanted to resolve it.
THANK YOU ELLEN!
This is EXACTLY what I have been saying all along. These people who come on here to complain (granted some might have a valid gripe) keep thinking that collection agencies are suppose to be customer service. Now just because the CA's are not customer service doesn't give them the right to treat people like a complete trash either but let's be honest here, many debtors are rude to begin with. They hate being called on a bill they owe and when it gets reported to the credit bureau they come on here to whine about a debt that should have been paid already.
What irks me the most is when the debtor claims they've been trying to pay the bill but the CA was uncooperative or that they refuse to give their account info because they don't know who the company is. We all know with the internet you can immediately google the name or number of the company to find out if it's legit or not.
I myself have been called by a few collection agencies lately, once I verified online who they were I went to their website and started paying my bill which by the way you can do with this company HWI. If they TRULY want to pay their bill technology offers a way to do it in todays electronic world.
www.payhwi.com
More info: hunterwarfield.com
So there is NO excuse NOT to pay your bill unless you are disputing it and have proof it's not owed. At the end of the day it comes down to being RESPONSIBLE and stop acting like a victim.
Alex jensen
(f*** Hunter Warfield. A few days ago this dude call, Alex Jensen call everyone else in my family and leaves everyone a message at the end, he gets to me, and tells me about this debt, I did pay it after struggling a lot with this f***er to give me a discount and he didn’t commit to it, but I had no choice but to pay this bill because he quick starts telling me a whole bunch of crap about my credit and further efforts’ on collections so I decide to pay this ### and move on, So from now on, everyone read the contract and don’t rent on Camden Apartments take this as an advice or live it, Is your choice I had to pay f***ing
$ 635.00
You know what at the end, You are so right that guy has nothing to do, it was our fault for not reading the freaking contract, but I won’t disagree with you at all, you are so right me and my wife we just realized that, thanks to that guy, we Heard about this and had the chance to resolved this.
Don't rent from Colonial Grand at McDaniel Farms in Georgia either. They use these crooks too. I'm researching how the are legally able to apply interest to a debt - if it was legal, everyone would do it. The fact that everyone isn't doing it must mean it's not legal or that it won't hold up to legal scrutiny.
Jannice:
I understand your frustration but I applaud the fact that even though you're angry over the situation you admit you should have read what you signed. Understand Camden is not the only apartment complex that will charge you after you leave if you fail to do a move out inspection.
It is important that you ALWAYS read what you sign to avoid future charges from an apartment complex after vacating.
Irrate Rudeness and Unauthorized Debits
I found out that I had been sent to collections by an apartment I use to reside in. An agreementwas made between myself and management that a paymet would be sent monthly unitl paod in full which was done. I mailed my usual payment to the apartment complex. After noticing the check had not been cleared via my account this is whenI began calling to follow-up on why they had not processed the payment and was shocked that I had been sent to Hunter Warfield collection agency. The check was mailed to Hunter Warfield from the apartment complex as an payment on my now account. After speaking with the first rude representative concerning my balance, I was told that I owed more than what I had to pay which I refused to pay them. The explanation fromt he rep was interest had accured on the account. As I attempted to speak with this rep he became very irrate and hung up the phone in my face. I then called management at the apartment complex concerning this balance and she had to call them and have them change the balance to the correct amount. I called the collection agency back and asked to speak with another rep which was willing to listen but it doesn't stop here. I was phoned on the next day by another rep which was a woman and she was very ride as well and did nit want to hear anything I had to say once again concerning this account. Can I say I was harrassed every day. I finally was called back by the first rude guy of a rep that I refused to speak with again prior to him already hanging up in my face when then his manager took over the call. The manager was rude as well, but I did make an agreement on what two days my balance would be paid in full but I only okayed for two final amounts to be debited from my checking account. The check that ws mailed to this collection agency was suppose to be mailed back to me per the rep stating that they did not accept check payments, but for some strange reason they lied and accepted my check which cleared my account plus debited my account two more times which they took too much money. Once this I hppened I have called them daily for a credit of my money and have not been able to talk to know one that seems to care or have a good attitude. Speaking with management at this place doesn't matter becasue it starts from the top of the chain, if management is rude then this is why majority of the reps are as well. This matter still has not been resolved.
The complaint has been investigated and resolved to the customer’s satisfaction.
To SP7777:
Which YOUR right as an American but it doesn't stop them from reporting it to your credit or worse yet having their client sue you in court. So go ahead and send your letter because as long as you LEGALLY owe the debt in the end it will be YOU that will be paying attorney fees and court costs.
This is a collection agency. Their info. is as follows. You can send a letter to your State Attorney General to complain and get them to stop calling you:
Hunter Warfield
4620 Woodland Corporate Blvd.
Tampa, FL 33614
Toll Free: 888.HUNTWAR
China:
1st thing you should have done when you found out the bill went to the collection agency is to ask for verification of the balance since you were making payments to the complex. Contrary to popular belief the apartment complex has the right to send your account to collections if the debt is not paid within 30 days after vacating even if you agreed to mail them a check once a month.
Next, you can send the collection agency a CERTIFIED letter with copies of the checks that were cashed showing you over paid them. Put it to the attention of their accounting department as well as send a copy to the apt complex you lived at. Request a refund and inform them you'll seek appropriate legal measures if you don't get your money back in the proper time frame.
Here is their contact info:
http://hunterwarfield.com
Hunter Warfield
4620 Woodland Corporate Blvd.
Tampa, FL 33614
Ph #: 813.283.4500
General Inquiries:
info@hunterwarfield.com
Finally, believe it or not collection agencies have a right to charge interest or a collection "fee". When you default on your apt lease most often than not it becomes an interest bearing account. If you refuse to pay then unfortunately your bill will still remain outstanding which could possibly affect you from renting in the future.
As for Mr. McG2011 AGAIN contrary to popular belief the collection agency handling the account doesn't have to accept your payments in the mail because that means debtors will send the money whenever they feel like. There is no commitment or real proof showing to their client the debtor will consistently pay their bill. Debtors DON'T dictate how the account is going to be resolved, the collection agency and the client that hired them does.
As for the statement made by Mr. McG:
"there is a fee but in the end it gives them no info on your personal checking account information"
This is just plain ignorant because the CA's have PLENTY of information that is given to them from the very place you did business with. The CA's can run your social security # in many different software programs where a wealth of information will arise not to mention most of it is on the application that the debtor filled out when applying for the apartment. For example, the name of the bank they have their checking with or phone #'s to close relatives and friends, the type of car they have.
Of course the CA's can pull credit reports as well (which is PERFECTLY LEGAL except in the State of Vermont) where even more information is displayed such as your place of employment, mortgage holder and car payments, addresses of where you live or lived at etc.
So this theory by Mr. McG20011 about hiding your information from the CA is ridiculous because they will have it anyway. I use to laugh when people refuse to verify their personal information even though I already had it. They were shocked once I proved to them them I wasn't playing around.
It's best to be upfront and honest. This way everything can go alot smoother.
Rude Representative
Sadly, in today"s economy, a lot of us have fallen behind on something and are trying to make ends meet. So as I became aware that one of my debtors, had turned my case over to a collection agency, I called them right away. I do customer service work myself which sometimes deals with collecting money from people that don't have it, and trying to help with a payment arrangement. I always remember that those I talk to for the most part are folks just like me, and the way I handle them is as I would want to be handled. However my interaction with Lisa James, a collector for Hunter Warfield was appalling. As I tried to give and gain information, I was over talked and not listened to. I understand that she wasn't trying to be my friend, and I wasn't looking for her to be my friend. However I also wouldn't expect her to treat me as a second class citizen in the country I was born in, and she moved to. This isn't about her being from another country at this point, but come on. I would rather wait on them to hand it back over to a different collection group then to deal with these people. In fact she repeated to me several times, the information was in a letter, that they never sent me. I've been at this address for a year, and never got one notice from Hunter Warfield. That's a poor way to do business. To keep referring to a letter that I never received is shear stupidity, and she confirmed my address with me so I know that had it. As a small business owner myself I would never use them to collect any of my debts.
The complaint has been investigated and resolved to the customer’s satisfaction.
THESE ARE THE RUDESTOPLE IN THE WORLD THEY ARE PART DEVIL. I HAVE TURNED THRM OVER TO GOD
Email me to discuss your options in dealing with them. I have several that will help.
Johndowning01@gmail.com
I have over 8 years experience in this field and a working relationship with a law firm who specializes in cases like yours that may have them PAY YOU!
As for you claiming you never received notice on the bill which is owed, the apt complex and collection agency they hire are only obligated to send one letter to the last known address which is usually the apt you lived at. It is YOUR responsibility to make sure you forwarded your address with the post office. If you didn't receive the bill that is NOT legally their obligation or the collection agency to make sure you got it. That simple.
Mr. Xavier Smothers-White:
1st, your business deals with customer service. As a small business owner your livelyhood depends on it but when it comes to any collection agency you are a debtor NOT a customer. The customer IS the client that hires them to collect.
There is no way I would ever passify a debtor and treat them as if they were a customer because in the end the collector loses out. When a collector becomes "friends" with the debtor they do a disservice to the very people (their client) who hired them to collect the debt to begin with.
The debtor in the end doesn't pay or pays very little. If every collection agency went by your theory they would all be out of business because no money would ever be collected.
If you felt dissatisfied with the collector you spoke to all you have to do is ask to speak to a manager. If the collector was truly out of line they can review the call and call you back to verify if your complaints were justified.
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Hunter Warfield address4620 Woodland Corporate Blvd, Tampa, Florida, 33614, United States
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