HUUUGE
Reviews and Complaints

Don't waste your time contacting them! It will only be denied. I purchased something I never got. I reopened and closed the app several times but still nothing. They will tell you their system finds nothing wrong. I asked if they could check the exact time of the purchase and compare the balances from before and after the purchase (not even 5mins before I contacted support). They ask for proof, I gladly send them a screenshot. They managed to blame it on a different time zone which made absolutely no sense, since I never even received anything at all. It's honestly disturbing the way a business can just be allowed to operate like that. *read the reply I received below to see the true nature of their company*

I thought I bought 8 billion and some in chips from the huuuge casino in the vip chips for 24.99 plus tax. I got nothing no chips but you got my money... I will never play huuuge casino if this is not corrected. Again if I dont get my chips or give me my money back. Very upset customer. I looked for places to see if I really got that many chips for the money. No where did it say I wouldnt get the chips I paid for. Please let me know why I was ripped off
Sue

My nine-year-old stepson made over $2, 000 in purchases on huuuge Casino I can't get a hold of huge casino because they have no phone number all they have is an email and a support email so I've contacted them several times but no contact I've been dealing with this for months I never authorized any charge. Huuuge let 9yr old purchase through google

I won a $731 billion jackpot in huuuge casino and I noticed I did not receive my winnings so I took a screenshot of my amazing win. When I never received my winnings I contacted huuuge casino and they stated I did not hit the jackpot. When they stated that I sent them the screenshot. Only reason I took screenshot is bc my friend told me to because you will most likely not get your winnings. Once I sent them the screenshot they still stated I did not hit the jackpot. So you're telling me my phone is lying? I have proof! Smh! If it is not settled I will go to gaming adr.

I have played this app for years. The more people who started playing the worse or got! In the beginning it was fun and exciting. You could play for hours and win! Then approximately 6 months ago it went to a complete [censored]show! Their egos are bigger than their app! They changed so much that more than 1000 players filed claims with their play store for refunds. 95% of the time you lose. They expect you to pay for a free online game.. the place fake accounts I'm the game and put them in higher level clubs with trillions in their banks! The average every day player is lucky to have 100 mill to play with
.why do they do this..to generate revenue..of course everyone wants a big bank..play big win big but that is not the case. They offer new players a promo of 2
5 billion coins for 20$ but after that it goes to 500 mill for same amount of money..once they feel they have you reeled in the promos get more expensive for less chips..they blocked by account cause I questioned their tactics they feel o am a threat cause I figured out what they were doing with these fake players I also found out that their main programmer was threatening players who did actually win a jp to come into a club that is ran by no other than huuuge casino. This game is a scam! I could continue but you can follow us on real players of huuuge casino and see all.tje complaints by real people! Stay away from them! They are evil. After spending a good bit of money they banned my account because huuuge doesnt believe in the freedom of speech

Let me start by saying that Anton Gauffin's (CEO & Founder) Huuuge Casino is the largest, modern-day, unmonitored scam of our time. These crooks called "Huuuge Global" mask their so called "Game of Chance" app (Huuuge Casino) as a legitimate casino app when in reality there is no "Chance." Cited for a lawsuit alleging Huuuge Casino uses Computerized Tracking Systems to calculate "set-aside" amounts for each player based on their very own algorithms - Not those of "Industry Standard." Hence not at ALL a "Game of Chance."

The best package deal offered is 3.2 Billion chips for $99.99USD which can be lost in seconds on high bets- and even on a 10 million bet in a few minutes.

Having played this garbage app for 3 years (Yes, foolish me!) I can say with certainty they barr high-spenders accounts from making wins. It has become blatantly obvious in their recent updates in 2018.

When contacting Google Play, Apple, Amazon and Facebook.. It appears all platforms are well aware of this scheme yet nothing is being done. I have diligently kept 3 years worth of evidence to support my theory that Huuuge Casino is nothing more than a perfectly executed scam masked as a Game of Chance while Huuuge uses their own servers to calculate our wins based on their own factors. Each and every spin, action, game play is well calculated before the spin, bet buttons are pushed.

I'm working on a class action to allow the thousands of horrendous reviews from victims of this scam to join in on. I will not stop until this app is removed from every market place and all proceedings paid back to each and every customer who has ever spent a cent on this scamming app, Huuuge Casino.

Anton Gauffin you slimeball - Kiss Quarter 4 away because Huuuge won't live to see the next iteration of funding/advancement!

Enough is enough ive never in my entire life seen or experienced such greed. When you start at level 1 and buy the starter pack you get treasure chests and trouble starts around level 200 when huuuge has sucked a player in... Events in diamond club is totally unacceptable and the lotto tickets such an absolute rip off. Im now going to sit and go to tables especially new players and warn them not to buy that huuuge global a rip off im also going on fb twitter trustpilot and google play ect... Disgusting... Few huuuge wins jp here and there and in a blink of an eye huuuge gobbles it all back and get the screen keep playing. While you play you keep getting "special offer for you" popping up on the right side... Buy buy buy buy buy... Ive also seen the court cases against huuuge and wonder if that isnt the reason for this?... I cannot believe there is no governing body... To control buying fake chip money with real money!

Bought chip packages from huuuge casino...still not received. I have contacted them numerous times without any response from them...now i had enough of this because im not begging anymore...this has happened to my other account on billionare casino too. Not just my accounts but nany other players too..its time something gets done about this...the payments went off my bank account...but dis nor recieve anything...plse help!

For starters on lottery promotion day 3 weeks ago I played and completed a gold puzzle. The advertised reward was for 7 billion chips, and I only received 1 billion chips which is the normal payout. I contacted support on numerous occasions and never received a response, not to mention they deleted my support ticket on android twice without responding. there was another lottery promotion 1 week ago where they advertised that completing a puzzle would grant 3 times the amount it normally does. I played that day on several accounts and completed many puzzles, many bronze silver and some gold. Only one of my accounts was rewarded with the bonus. Again I contacted support and gave them all my user id numbers and asked to be compensated. Again Support never responded nor compensated me. about a week ago I hit a jackpot, I accidentally clucked the home button while the jackpot was lighting up, I never was credited for the jp. I contacted support, and they kept saying that everything was normal on their end, that if any disconnection were to occur the winnings would still be credited. I told them something was wrong and I never received the chips. they never compensated me for that jackpot. This company false advertises bonuses, and they lack any sort of customer service. Ive played this game for about 2 years and haven't run into problems until the last month or so. I have about 16 accounts I play daily on both billionaire and huuuge, and have spent a couple thousand throughout my time playing this game. I have never felt so disrespected by a company as I have this one. In the end I was getting very angry in my emails and support tickets because of their unwillingness to respond to me about issues I was having. The amount of money the billions of chips they owe me amounts to about $500 in their prices. Im ready to call my bank and refund my purchases for this game. a user id of mine they could contact is [protected].

In a 4 hour period on Saturday, July 28, I spent $185.00 to purchase gold tickets to get gold puzzle pieces to complete a puzzle to get coins to play. Out of that I got 1 of the "plentiful" gold puzzle pieces. For this amount of money, I should have been able to complete 4 puzzles, each worth 7 billion coins. I should have been able to have 14 billion coins each on my 2 accounts. I did not get any. The company refuses to do anything about this. I believe I should have 14 billion coins on each account and if not, I feel I should get my money back.At the very least, I expect to get 1/2 my money back. Please feel free to contact me and I will send you copies of all the messages I have received from huuuge that say too bad, we got your money and there is nothing we are going to do to help you.

Everyday you log in you get a daily spin which is suppose to be random. For over a year now my 2 accounts don't waiver on what the outcome is. It's one of two outcomes. It's either 560k or 810k. That's with the max days max likes max friends plus the spin which is always either 500k or 750k.
Upon contacting their customer service I was told they cannot control it as it is random. It's not if it comes up the same everyday. I even provided screen shots.
They are sarcastic, patronizing and just wave you off as if you and your problem don't matter.

This goes for any issue not just this one. I see many class action lawsuits coming their way like the one already in progress in Washington state

I noticed the other night that when I hit the jackpots usually when I get 4 of the jackpots in one spin I did not get my points. Now just today I hit for the 5 jackpot symbols playing 100, 00 a spin and should have gotten 5mlion points but did not get anything. This is ridiculous and is really making me reconsider playing Huuugh Casino. Why cheat your players?

Very disappointed today. I had 45 gold tickets and only received 4 main puzzles. 2 silver and two bronze. From that 2b I played without any success. Its like huuge has stopped giving chips on the slots, or set the machines to eat chips only with no wins. I've now spent the 2b and won nothing, back to zero again. I cannot receive chips from colleagues because you have taken that feature away as well. GAMES ARE SUPPOSE TO BE FUN AND ENJOYABLE. IT'S NOT REAL MONEY SO WHY AREN'T YOU ALLOWING US TO HAVE FUN AND BE HAPPY AT THE END OF PLAYING, NOT UPSET AND DISAPPOINTED.

About 15 minutes ago I paid $99.99 for special offer claiming u get $100, 000, 000, 000 daily! Was charged to my card. My name is joanne kazalski please help me😢 I am a daily player and love the interaction and betty because I rarely leave my house. Please im very upset [protected] usa

I have purchased multiple chip&ticket packs from huuuge casino over the past several months. Ranging fro $19.99 to 27.99 daily sometimes twice daily, I understand it's gambling, but this is insanely ridiculous with Mabel a win and very rarely two wins out of 540, 000 chips which is 19.99. I'm not pissed about all the money, but am getting pissed that its not only happening to me but billions of other customers with the same complaints. You try to contact customer support and there bots tell you it based upon aligorisms. I'm not expecting to hit jackpots but at least a few more wins for the money spent would be great, by the week it continuously decreases even more. If the machine does hit it pays like 750 or 1250 and that's based upon numerous bets 1mill 250000, etc I plan on contacting every legal dept in my area to have this matter resolved asap. Any help would be greatly appreciated. Sincerely William Brandon

How can any country allow that an online institution to rake in so much money, ive been one of the fools out there, im a pensioner and bored and got caught upninitially enjoying the games but 600 700 levels further I have to make 2 to 3 even more purchses to level up 1 level... Please let me know which governing body or gambling board I can contact so they can investigate as to how they can allow thisnits suppose to be fun and not an online real casino where you can cash out and here are thousands that are in the same situation as what I am

Addictions are a serious problem. It can consume people and destroy families. On-line game which are not created for any monetary return were originally created for entertainment and the sole source of revenue was advertisement dollars. Huuuge Casino has discovered the ease by which individuals can get addicted to a free on-line game and they have greededly (new word) taken advantage of these people for financial gains. Making money is the American way but the return for the price with this company is unrealistically devoid. Never spend one dime on this company.

If a company touts "free on-line entertainment" then they need to be held accountable for the addictions they are creating. When a heroin addict is created, they are created by (1) the choices they have made and (2) the dealer willing to take advantage of this addiction. On-line gaming is no different. A herion dealer will provide their target with "free" herion to begin with and once they are addicted they can then charge any amount they wish. Huuuge Casino uses the same approach. They tempt people with "free" chips and once they are addicted they then charge very large amount of money to string them along. Huuuge is complicit in possible family breakups.

Stay away from Huuuge Casino. It will NEVER NEVER NEVER end well for anyone but Huuuge Casino.

I purchased numerous times to play games blackjack when I SIGN IN I GET KICKED OUT. Site never comes up in my IPhone.
Pls contact me [protected]@yahoo.com
Thank you.
Deborah A Sullivan Garcia
p.s. Can't even get in with Facebook!
I've been playing on a daily basis buying packages etc to continue playing why is it I can no longer sign in site appears to pull up but goes to my icon screen site never comes up.

I played on your huge diamods game which glictchedd midway through played and spun it 1003 times and no sign of a jacpot or eve n the triple 7s in all those spins even mathematically speaking that is going well above the law of averages and the jackpt was 14 billion i spent over 10 billion tpo see how bad this machine actually was an even knowing all that that jackpot wasnt dropped at all in all teh time i was playing i am saying that when the machne glitched and overspun you can tell something isnt right given the [roper numeric odds that 1 - 500 spins would give you a jackpot i should have dropped it twice but it didnt even come up once that is so wrong on so many levels

On Saturday September 2 I purchased 18 gold tickets for 14.99. The money was taken off my card but I did not receive my tickets.Purchase was made using card #[protected]. I would like to get the tickets that I paid for.
Your immediate attention to this matter will be greatly appreciated. My name is Michelle Cole. Thank you in advance. I am a co-leader in Huge casino's CharmCityNMGems. I play everyday as well as making purchases, so again please resolve this issue expediously, as I would like to get back to playing with my club.