Hyke & Byke’s earns a 1.0-star rating from 1 reviews, showing that the majority of outdoor enthusiasts are dissatisfied with their gear.
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Ordered two sleeping bags via hyke and byke webshop at https://www.hykeandbyke.com/collections/down-sleeping-bags. there is clearly stated no questions asked refund policy on their website. Once bags arrived they were nothing as advertised and I decided to return and ask for a refund. Used web form to open refund claim, after no response for 5 days I used contact web form (no other contact method available) to ask about my refund claim. Again no answer. After several attempts to contact them via web form and 10 days later someone "steven" replied back that my refund has been approved and instructions will be sent via mail together with shipping label. It never arrived. Again used web form to contact them ("steven" would not reply to email), again no reply. To cut the long story short it took at least 15 web form "mails" and about 45 days to finally have my refund processed.
Caution: chinese low quality gear, company does everything possible to discourage you from returning the product if you are not satisfied regardless of the stated returns policy.
Is Hyke & Byke Legit?
Hyke & Byke earns a trustworthiness rating of 84%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of Hyke & Byke's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Hykeandbyke.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hykeandbyke.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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- We have detected an internal review system on Hyke & Byke's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
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Overview of Hyke & Byke complaint handling
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Hyke & Byke Contacts
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Hyke & Byke emailscontact@hykeandbyke.com100%Confidence score: 100%Support
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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