Hyundai Canada’s earns a 4.3-star rating from 3 reviews, showing that the majority of vehicle owners are very satisfied with their purchases.
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Decent Experience with Hyundai Canada
I recently visited Hyundai Canada to explore their vehicles. The staff was helpful, but the overall experience felt average. The showroom could use a more welcoming atmosphere to make customers feel comfortable. The selection of cars was good, but I expected more variety. The pricing was competitive, which is a plus. However, the after-sales service needs improvement. Overall, it's an okay place for car shopping, but there's room for enhancement.
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Pros
- Diverse vehicle lineup
- Innovative safety features
- Competitive warranty coverage
- Advanced eco-friendly options
- Strong resale value
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Cons
- Limited luxury brand perception
- Sparse high-end model lineup
- Less established EV infrastructure
- Competitive warranty matched by rivals
Hyundai Canada Complaints 1
warranty coverage
So today it was time to take my 2010 Tucson in for it's first service/Oil change (6000km), and of course I had a list of things I wanted corrected or looked at.
One of the issues I wanted fixed was the left hand License plate light lens. I don't know if you noticed but the lens is only held in with a plastic clip and when I pushed on the clip with my thumb it broke off (left side only, the right side was fine). So I stuck a piece of tape on it to hold it in and told the dealer I wanted it fixed. So when I go to get my car the dealer says the light is not under warranty as it is broken...
I respond with: "yes your right it broke when I tried to remove it" and they said well since it broken we can't replace it, but if it was defective we could have. So when I say the reason it broke was OBVIOUSLY due to it being defective they say no sorry if it was a defect it would have leaked and then we could have replaced it.
So being more then a little annoyed I told them I wanted to talk to Hyundai Canada and I was given the number. So guess what? They told me the same thing.
Is it just me or this a little stupid? It is not under warranty because it broke, but didn't it break because it was defective?
So in the end I had to buy the lens myself. Really not a good first impression with Hyundai, since this is the first Hyundai that I have owned.
Think Twice before you purchase a Hyundai for it's warrenty, if the part is "broken" it is not covered.
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a new Hyundai Elentra in 2010 September . By the end op 2011 April my car was loosing its paint on both sides from the front to the back . By begining of June it started to rust .
I have complained to the dealer, Hyundai Canada, BBB. I wastold all this problem was from normal wear and use . You are kidding me ! Driving on pawed roads is wearing the paint off ? I should have put my car in the garage and leave it there .
I am stuck wit a rusting away car and will have to make paiments on it for another 6 years and 3 months. It sucks to be me .
I was involved in an accident with my 2007 Santa Fe. I was traveling 60 Kms/per hour when another vehicle crossed my line of travel and I hit her. The crash also pushed me into another vehicle in another lane of traffic.
None of the 6 air bags in my Santa Fe deployed.
Everyone with a Hyundai should check to see if their airbags are truly working.
Is Hyundai Canada Legit?
Hyundai Canada earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Hyundai Canada resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Hyundai Canada has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Hyundai Canada's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Hyundaicanada.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Hyundaicanada.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Hyundai Canada as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Hyundai Canada and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Hyundaicanada.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Hyundai Canada.
However ComplaintsBoard has detected that:
- Hyundai Canada protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Hyundai Canada. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Hyundai Canada
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2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.
3. Writing the title: Summarize the main issue with Hyundai Canada in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with Hyundai Canada, including key areas of concern, any relevant transactions, steps taken to resolve the issue, personal impact, etc.
5. Attaching supporting documents: Attach any additional supporting documents that can strengthen your complaint but avoid including sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Hyundai Canada on ComplaintsBoard.com.
Overview of Hyundai Canada complaint handling
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Hyundai Canada Contacts
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Hyundai Canada phone numbers+1 (416) 770-0842+1 (416) 770-0842Click up if you have successfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (416) 770-0842 phone numberNational Manager Public Relations+1 (905) 948-6709+1 (905) 948-6709Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6709 phone numberDirector Marketing And Public Relations+1 (905) 948-6897+1 (905) 948-6897Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6897 phone numberManager+1 (905) 948-6734+1 (905) 948-6734Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6734 phone numberEvents Manager+1 (905) 948-6786+1 (905) 948-6786Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number+1 (905) 948-6876+1 (905) 948-6876Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6876 phone numberPublic Relations Specialist
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Hyundai Canada emailsnodonnell@hyundaicanada.com94%Confidence score: 94%cplewes@hyundaicanada.com93%Confidence score: 93%Managementzahmed@hyundaicanada.com92%Confidence score: 92%Management
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Hyundai Canada social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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