Hyundai Canada’s earns a 4.0-star rating from 2 reviews, showing that the majority of vehicle owners are very satisfied with their purchases.
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Decent Experience with Hyundai Canada
I recently visited Hyundai Canada to explore their vehicles. The staff was helpful, but the overall experience felt average. The showroom could use a more welcoming atmosphere to make customers feel comfortable. The selection of cars was good, but I expected more variety. The pricing was competitive, which is a plus. However, the after-sales service needs improvement. Overall, it's an okay place for car shopping, but there's room for enhancement.
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Pros
- Diverse vehicle lineup
- Innovative safety features
- Competitive warranty coverage
- Advanced eco-friendly options
- Strong resale value
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Cons
- Limited luxury brand perception
- Sparse high-end model lineup
- Less established EV infrastructure
- Competitive warranty matched by rivals
Hyundai Canada Complaints 1
warranty coverage
So today it was time to take my 2010 Tucson in for it's first service/Oil change (6000km), and of course I had a list of things I wanted corrected or looked at.
One of the issues I wanted fixed was the left hand License plate light lens. I don't know if you noticed but the lens is only held in with a plastic clip and when I pushed on the clip with my thumb it broke off (left side only, the right side was fine). So I stuck a piece of tape on it to hold it in and told the dealer I wanted it fixed. So when I go to get my car the dealer says the light is not under warranty as it is broken...
I respond with: "yes your right it broke when I tried to remove it" and they said well since it broken we can't replace it, but if it was defective we could have. So when I say the reason it broke was OBVIOUSLY due to it being defective they say no sorry if it was a defect it would have leaked and then we could have replaced it.
So being more then a little annoyed I told them I wanted to talk to Hyundai Canada and I was given the number. So guess what? They told me the same thing.
Is it just me or this a little stupid? It is not under warranty because it broke, but didn't it break because it was defective?
So in the end I had to buy the lens myself. Really not a good first impression with Hyundai, since this is the first Hyundai that I have owned.
Think Twice before you purchase a Hyundai for it's warrenty, if the part is "broken" it is not covered.
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought a new Hyundai Elentra in 2010 September . By the end op 2011 April my car was loosing its paint on both sides from the front to the back . By begining of June it started to rust .
I have complained to the dealer, Hyundai Canada, BBB. I wastold all this problem was from normal wear and use . You are kidding me ! Driving on pawed roads is wearing the paint off ? I should have put my car in the garage and leave it there .
I am stuck wit a rusting away car and will have to make paiments on it for another 6 years and 3 months. It sucks to be me .
I was involved in an accident with my 2007 Santa Fe. I was traveling 60 Kms/per hour when another vehicle crossed my line of travel and I hit her. The crash also pushed me into another vehicle in another lane of traffic.
None of the 6 air bags in my Santa Fe deployed.
Everyone with a Hyundai should check to see if their airbags are truly working.
Is Hyundai Canada Legit?
Hyundai Canada earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
About Hyundai Canada
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Overview of Hyundai Canada complaint handling
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Hyundai Canada Contacts
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Hyundai Canada phone numbers+1 (416) 770-0842+1 (416) 770-0842Click up if you have successfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (416) 770-0842 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (416) 770-0842 phone numberNational Manager Public Relations+1 (905) 948-6709+1 (905) 948-6709Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6709 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6709 phone numberDirector Marketing And Public Relations+1 (905) 948-6897+1 (905) 948-6897Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6897 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6897 phone numberManager+1 (905) 948-6734+1 (905) 948-6734Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6734 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6734 phone numberEvents Manager+1 (905) 948-6786+1 (905) 948-6786Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6786 phone number+1 (905) 948-6876+1 (905) 948-6876Click up if you have successfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number 0 0 users reported that they have successfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number Click down if you have unsuccessfully reached Hyundai Canada by calling +1 (905) 948-6876 phone number 0 0 users reported that they have UNsuccessfully reached Hyundai Canada by calling +1 (905) 948-6876 phone numberPublic Relations Specialist
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Hyundai Canada emailsnodonnell@hyundaicanada.com94%Confidence score: 94%cplewes@hyundaicanada.com93%Confidence score: 93%Managementzahmed@hyundaicanada.com92%Confidence score: 92%Management
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Hyundai Canada social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 31, 2025
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