Menu
For Business Write a review File a complaint
Ibotta Customer Service Phone, Email, Contacts

Ibotta
Reviews and Complaints

Learn how the rating is calculated

1.0 21 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ibotta Complaints 21

ComplaintsBoard
R
7:05 am EDT

Ibotta I didn't get my gift cards

I have had experience with the company www.ibotta.com. I have entered my card and I started to accumulate money. In the result I have chosen two gift cards. But I didn’t get them, the website had some technical problems and I didn’t get them on time. It was strange and the team promised me these cards and nothing. Seriously, it need so help, so please help me.

Read full review of Ibotta and 4 comments
Hide full review
4 comments
Add a comment
D
D
Donna Slater Stanton
US
Send a message
Nov 04, 2023 2:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased 4 Chobani hazelnut creamers on October 20 at Ingles in Morristown TN. The Ibotta offer is 1.25 rebate for each creamer up to 5 of them. I scanned them in store and the barcodes matched. I bought 4. I submitted my receipt and a few hours later Ibottas message said purchase was ineligible. UPC [protected]

C
C
cadiewoman
US
Send a message
Feb 12, 2023 11:59 pm EST

I tried to sign in on Ibotta. I wanted a new password so they sent me three different codes and each time so was wrong code. I cannot get on Ibotta website to get help because I cant log in.No phone number to call .

K
K
KaK50
Dallas, TX 75233, USA, US
Send a message
Dec 10, 2022 7:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I put this on my phone a long time ago., I have no idea when I got it.

Tried to use it once, didn't like it removed from phone.

Now I have received a $3.99 charge for NOT using it.

This is just wrong, unethical, and I am very angry about it.

I will also contact paypal or my credit card company, whoever has it.

B
B
Brandie Simms
US
Send a message
Aug 01, 2022 2:28 am EDT

i received my email yesterday for my 20.00 gift card and i cant use it at the store to buy my food because no BARCODE TO SCAN AND I CANT USE IT ON LINE CAUSE THERE IS NOTHING I NEED ON LINE . i need this fixed for give me back my 20.00 on iobtta and ill use it somewhere else. Once this is resolved i will ever use this app again. Brandie Simms

Ibotta Reviews 0

Looks like Ibotta has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Ibotta, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Ibotta

Ibotta is a popular cashback app that allows users to earn money while shopping for groceries, clothing, and other everyday items. The app is available for download on both iOS and Android devices and has been downloaded by millions of users worldwide.

The way Ibotta works is simple. Users browse through the app to find offers on products they plan to purchase. Once they find an offer they like, they add it to their account and then go shopping. After purchasing the product, users take a photo of their receipt and upload it to the app. Ibotta then verifies the purchase and credits the user's account with the cashback amount.

Ibotta offers cashback on a wide range of products, including groceries, clothing, electronics, and more. The app partners with hundreds of retailers and brands, including Walmart, Target, Amazon, and Best Buy. Users can earn cashback on everything from milk and bread to smartphones and laptops.

One of the great things about Ibotta is that it offers a variety of ways to earn cashback. In addition to traditional cashback offers, the app also offers bonuses for completing certain tasks, such as purchasing a certain number of products or referring friends to the app. Users can also earn cashback by linking their loyalty cards to the app and automatically earning rewards when they shop at participating retailers.

Overall, Ibotta is a great way to save money on everyday purchases. With a wide range of offers and bonuses available, users can earn cashback on everything from groceries to electronics. Plus, the app is easy to use and offers a seamless shopping experience. If you're looking for a way to save money while shopping, Ibotta is definitely worth checking out.

Overview of Ibotta complaint handling

Ibotta reviews first appeared on Complaints Board on Oct 2, 2015. The latest review Email/password was posted on Mar 3, 2025. Ibotta has an average consumer rating of 1 stars from 21 reviews. Ibotta has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Ibotta Contacts

  2. Ibotta phone numbers
    +1 (303) 593-1633
    +1 (303) 593-1633
    Click up if you have successfully reached Ibotta by calling +1 (303) 593-1633 phone number 2 2 users reported that they have successfully reached Ibotta by calling +1 (303) 593-1633 phone number Click down if you have unsuccessfully reached Ibotta by calling +1 (303) 593-1633 phone number 1 1 users reported that they have UNsuccessfully reached Ibotta by calling +1 (303) 593-1633 phone number
  3. Ibotta emails
  4. Ibotta address
    1801 California St., Suite 400, Denver, Colorado, 80202, United States
  5. Ibotta social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Mar 04, 2025
  7. View all Ibotta contacts
Ibotta Category
Ibotta is ranked 1255 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.