Ibotta’s earns a 1.0-star rating from 21 reviews, showing that the majority of app users are dissatisfied with their cash-back rewards.
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I didn't get my gift cards
I have had experience with the company www.ibotta.com. I have entered my card and I started to accumulate money. In the result I have chosen two gift cards. But I didn’t get them, the website had some technical problems and I didn’t get them on time. It was strange and the team promised me these cards and nothing. Seriously, it need so help, so please help me.
Ibotta Reviews 0

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About Ibotta
The way Ibotta works is simple. Users browse through the app to find offers on products they plan to purchase. Once they find an offer they like, they add it to their account and then go shopping. After purchasing the product, users take a photo of their receipt and upload it to the app. Ibotta then verifies the purchase and credits the user's account with the cashback amount.
Ibotta offers cashback on a wide range of products, including groceries, clothing, electronics, and more. The app partners with hundreds of retailers and brands, including Walmart, Target, Amazon, and Best Buy. Users can earn cashback on everything from milk and bread to smartphones and laptops.
One of the great things about Ibotta is that it offers a variety of ways to earn cashback. In addition to traditional cashback offers, the app also offers bonuses for completing certain tasks, such as purchasing a certain number of products or referring friends to the app. Users can also earn cashback by linking their loyalty cards to the app and automatically earning rewards when they shop at participating retailers.
Overall, Ibotta is a great way to save money on everyday purchases. With a wide range of offers and bonuses available, users can earn cashback on everything from groceries to electronics. Plus, the app is easy to use and offers a seamless shopping experience. If you're looking for a way to save money while shopping, Ibotta is definitely worth checking out.
Overview of Ibotta complaint handling
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Ibotta Contacts
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Ibotta phone numbers+1 (303) 593-1633+1 (303) 593-1633Click up if you have successfully reached Ibotta by calling +1 (303) 593-1633 phone number 2 2 users reported that they have successfully reached Ibotta by calling +1 (303) 593-1633 phone number Click down if you have unsuccessfully reached Ibotta by calling +1 (303) 593-1633 phone number 1 1 users reported that they have UNsuccessfully reached Ibotta by calling +1 (303) 593-1633 phone number
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Ibotta emailsaccountsupport@ibotta.com100%Confidence score: 100%Support
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Ibotta address1801 California St., Suite 400, Denver, Colorado, 80202, United States
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Ibotta social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMar 04, 2025
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Most discussed Ibotta complaints
I was deactivated, still not sure whyRecent comments about Ibotta company
I didn't get my gift cards




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I purchased 4 Chobani hazelnut creamers on October 20 at Ingles in Morristown TN. The Ibotta offer is 1.25 rebate for each creamer up to 5 of them. I scanned them in store and the barcodes matched. I bought 4. I submitted my receipt and a few hours later Ibottas message said purchase was ineligible. UPC [protected]
I tried to sign in on Ibotta. I wanted a new password so they sent me three different codes and each time so was wrong code. I cannot get on Ibotta website to get help because I cant log in.No phone number to call .
I put this on my phone a long time ago., I have no idea when I got it.
Tried to use it once, didn't like it removed from phone.
Now I have received a $3.99 charge for NOT using it.
This is just wrong, unethical, and I am very angry about it.
I will also contact paypal or my credit card company, whoever has it.
i received my email yesterday for my 20.00 gift card and i cant use it at the store to buy my food because no BARCODE TO SCAN AND I CANT USE IT ON LINE CAUSE THERE IS NOTHING I NEED ON LINE . i need this fixed for give me back my 20.00 on iobtta and ill use it somewhere else. Once this is resolved i will ever use this app again. Brandie Simms