CB Airlines and Air Travel IcelandAir Itinerary# 72689379067880

IcelandAir review: Itinerary# 72689379067880

Larisa Barabanova of US

Nov 24, 2023 1:16 pm EST

Featured review

I am writing to request a credit for a nonrefundable round-trip flight with Icelandair airline from Chicago to Helsinki that I booked on Expedia (Itinerary # 72689379067880 I booked on Nov 4, 2023). I understand that Icelandair's policies typically do not allow for refunds on nonrefundable tickets, but I hope that you will consider making an exception in this case due to extenuating circumstances.

The goal of my trip was to travel from Helsinki to St. Petersburg, Russia by bus where I would bury my mother’s remains in our family grave as she wished.

On Nov 18, 2023, Finland closed the crossing point on its border with Russia, and all busses to Petersburg were canceled indefinitely. The bus was only one way to get to St. Peterburg from Helsinki since the Ukrainian war has been started.

I hope that you will consider my request and grant me a credit for my unused flight tickets. This gesture would demonstrate your understanding and willingness to accommodate customers in difficult situations.

I am open to discussing alternative solutions, such as a partial credit or the ability to apply the unused portion of the ticket towards a future booking. I am confident that we can find a mutually agreeable solution.

Thank you for your time and consideration.

Sincerely, Larisa Barabanova

Claimed loss: refund or credit

View 0 more photos

0 comments

Add a comment

IcelandAir - horrible customer service 11

Resolved

IcelandAir - bad plus late service 3

Resolved

IcelandAir - delay and bad service

Resolved

IcelandAir - no reimbursement for a change fee due to death in the family

IcelandAir - cancellation fees 1

IcelandAir - Airline cancels flight but offers no refund

IcelandAir - Inconsiderate ground staff

IcelandAir - Lost baggage

IcelandAir - missing luggage

IcelandAir - Seating

View all IcelandAir reviews and complaints

IcelandAir Contacts

IcelandAir phone numbers

+354 505 0100
+354 505 0100

Click up if you have successfully reached IcelandAir by calling +354 505 0100 phone number 5 5 users reported that they have successfully reached IcelandAir by calling +354 505 0100 phone number Click down if you have unsuccessfully reached IcelandAir by calling +354 505 0100 phone number 17 17 users reported that they have UNsuccessfully reached IcelandAir by calling +354 505 0100 phone number

Iceland

+44 207 874 1000
+44 207 874 1000

Click up if you have successfully reached IcelandAir by calling +44 207 874 1000 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +44 207 874 1000 phone number Click down if you have unsuccessfully reached IcelandAir by calling +44 207 874 1000 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +44 207 874 1000 phone number

United Kingdom & Ireland

+1 (800) 223-5500
+1 (800) 223-5500

Click up if you have successfully reached IcelandAir by calling +1 (800) 223-5500 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +1 (800) 223-5500 phone number Click down if you have unsuccessfully reached IcelandAir by calling +1 (800) 223-5500 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +1 (800) 223-5500 phone number

United States & Canada

+32 80 076 029
+32 80 076 029

Click up if you have successfully reached IcelandAir by calling +32 80 076 029 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +32 80 076 029 phone number Click down if you have unsuccessfully reached IcelandAir by calling +32 80 076 029 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +32 80 076 029 phone number

Belgium

+45 33 702 200
+45 33 702 200

Click up if you have successfully reached IcelandAir by calling +45 33 702 200 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +45 33 702 200 phone number Click down if you have unsuccessfully reached IcelandAir by calling +45 33 702 200 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +45 33 702 200 phone number

Denmark

+358 975 998 200
+358 975 998 200

Click up if you have successfully reached IcelandAir by calling +358 975 998 200 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +358 975 998 200 phone number Click down if you have unsuccessfully reached IcelandAir by calling +358 975 998 200 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +358 975 998 200 phone number

Finland

+33 144 516 051
+33 144 516 051

Click up if you have successfully reached IcelandAir by calling +33 144 516 051 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +33 144 516 051 phone number Click down if you have unsuccessfully reached IcelandAir by calling +33 144 516 051 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +33 144 516 051 phone number

France

+49 69 299 978
+49 69 299 978

Click up if you have successfully reached IcelandAir by calling +49 69 299 978 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +49 69 299 978 phone number Click down if you have unsuccessfully reached IcelandAir by calling +49 69 299 978 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +49 69 299 978 phone number

Germany

+31 205 213 955
+31 205 213 955

Click up if you have successfully reached IcelandAir by calling +31 205 213 955 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +31 205 213 955 phone number Click down if you have unsuccessfully reached IcelandAir by calling +31 205 213 955 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +31 205 213 955 phone number

Netherlands

+47 22 034 050
+47 22 034 050

Click up if you have successfully reached IcelandAir by calling +47 22 034 050 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +47 22 034 050 phone number Click down if you have unsuccessfully reached IcelandAir by calling +47 22 034 050 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +47 22 034 050 phone number

Norway

+46 86 909 800
+46 86 909 800

Click up if you have successfully reached IcelandAir by calling +46 86 909 800 phone number 0 0 users reported that they have successfully reached IcelandAir by calling +46 86 909 800 phone number Click down if you have unsuccessfully reached IcelandAir by calling +46 86 909 800 phone number 0 0 users reported that they have UNsuccessfully reached IcelandAir by calling +46 86 909 800 phone number

Sweden

More phone numbers

IcelandAir emails

sales@icelandair.is

100%
Confidence score: 100%

Support

IcelandAir address

Reykjavik Airport - 101, Reykjavik, Iceland

IcelandAir social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Dec 21, 2024
View all IcelandAir contacts