I don't even know where this company is located because I never signed up for ID theft. I believe they got my account info from an online loan I applied for but this is outright theft! I just was debited $31.98 I need to file papers with my bank and who knows if I will get my money back. I tried calling the customer service number only to wait forever then told I had to call back by an automated service. They offer online chat which does not work and it is just a nightmare. I have to cancel my account and who knows after that what will happen. I am just as upset as all the others whom I have just seen on this site as ripped off and hope my bank will be able to assist me.
This is but a small issue that refuses to die down because you guys keep making it big. I mean, you didn't read the terms and conditions carefully and so you ended up paying for transactions you're not aware of. If you just read, you could've saved both time and money.
They're charging your account because you applied for a loan with ID theft protection plan. If you don't know what that is for, then it means you didn't read the terms and conditions at all. Coz they're all on the first page and it's hard not to notice them.
hi
they charg me in my bank I dont know for what and I call phone number no body ansewr so I need my money back thas it please
Thank u.
I am having this problem also, today I check into my bank account for the reason that I am having an overdraft and is because of these people took the same amount of money from my checking account without my authorization. I don't know how they got my account information, but I am filling a dispute if my money is not refund.
Do not trust NMB Platinun, National Platinum, Maximum Platinum, Americaan Platinum. They unknowinly took $149.95 out of my account with no notification. Please be careful whether applying for a loan, credit card, or grants. I have a mental/emotional disorder and live on a very meager income. The companies only care about taking $$$$ from people now matter how wrong what the are doing...stealing from people.