iFit
Reviews and Complaints

I recently got myself a ProForm Indoor Bike and I have to say, it's been a game changer for me. I've been using it with the iFit app and it's been a blast! The first month was free, but I was so impressed with the coaches and classes that I immediately signed up for the year. And let me tell you, it's been worth every penny.

The iFit app has hundreds of different classes and scenic rides to choose from. And with the pandemic putting a stop to most travel plans, the scenic rides have been a real treat. I get to explore different parts of the world from the comfort of my own home. And the high intensity classes are no joke - they really push me to my limits and keep me motivated.

As for the bike itself, it was relatively easy to assemble. It came with all the tools I needed and the instructions were clear and concise. And once it was all set up, I was pleasantly surprised by how quiet and smooth the ride was. It's definitely a high-quality piece of equipment.

Now, I do have to disclose that I received a discount in exchange for my honest review. But I can honestly say that I would have paid full price for this bike and the iFit program. It's been that good.

And I have to give a shoutout to the iFit customer service team. I had a little issue when I upgraded to the annual membership (totally my fault) and I called them up. They were so friendly and helpful, and they resolved the matter in less than 5 minutes. It's rare to find such great customer service these days, so I really appreciate it.

All in all, I highly recommend the ProForm Indoor Bike and the iFit app. It's been a game changer for me and I'm sure it will be for you too.

So, I gotta say, my experience with iFit was not great. I got a free trial for 30 days when I bought my Nordic Track, which was pretty cool. But when I tried to log in to the iFit TV app, I just couldn't get through. I spent hours trying to figure it out, but every time I tried to log in, I got the same message saying that something went wrong and they were working on it.

I was getting pretty frustrated, so I decided to upload my credit card information, thinking that maybe that was the problem. But instead of letting me log in, iFit canceled my free trial and charged me $120 for an annual membership! And get this - it's non-refundable! I was so mad. I hadn't even had a chance to try the app yet, and now I was stuck with a membership I didn't want.

I tried calling customer service a bunch of times, but I was on hold for hours and hours. I even left my phone number for a call back, but no one ever got back to me. It was really frustrating.

Overall, I wouldn't recommend iFit based on my experience. The app might be great, but if you can't even log in to try it out, what's the point? And the fact that they charged me for a membership I didn't want and wouldn't refund my money just makes me really angry. So yeah, not a fan of iFit.

Let me tell you, iFit has been a game changer for my home gym. I recently purchased the Proform C22 Spin bike with iFit and I am absolutely in love with it. It's so easy to use and has everything I need for a great workout. I mean, seriously, it's amazing!

One of the things I love about iFit is the variety of workouts available. There are so many different options to choose from, it's almost overwhelming. But in a good way! Whether I'm in the mood for a high-intensity ride or a relaxing yoga session, iFit has got me covered. And the best part? It's all included with my bike.

The sorting feature is also a huge plus. If I need a cool down after a tough ride, I can easily sort through the workouts and find a yoga or stretching session to help me relax. And let me tell you, the scenery on some of the spin rides is absolutely breathtaking. It's like I'm actually pedaling through the countryside.

I'm not really a fan of studio rides, but iFit has those too. And for those who do enjoy them, there are plenty of options available. It's great that iFit caters to all different preferences and workout styles.

I was lucky enough to receive a free 1-year family membership with my bike purchase. And from what I've seen, most iFit enabled machines come with a free membership for the first year. Some are for families and some are for individuals, so it's important to check which one you're getting.

Overall, I would highly recommend iFit to anyone looking to add some variety to their home gym routine. It's easy to use, has a wide variety of workouts, and the scenery is absolutely stunning. Trust me, you won't regret it!

When I first got my proform elliptical, I was a bit lost when it came to the iFit program. I'm not the best with technology, so I decided to reach out to the iFit company for some help. Let me tell you, they were so helpful and friendly! They answered all of my questions and walked me through the program step by step. They even gave me some extra tips and information about it! I never once felt like a burden for all of my questions, which was really nice.

Once I got started with the iFit program, I was blown away! I wasn't really sure what to expect, but it was far more than I could have ever imagined. The trainers are amazing and so motivating! There are endless workouts to choose from all over the world. You can do workouts that are specific to your equipment or even things like yoga. It seriously has everything!

I can't even express how much of a difference having iFit in my workout routine has made. It's really helped me stay motivated and on track with my fitness goals. I received a discounted product in exchange for my honest and unbiased opinion, but I can honestly say that I would have paid full price for this program. It's that good!

Overall, I would highly recommend iFit to anyone who is looking to take their workout routine to the next level. The trainers are amazing, the workouts are diverse, and the program is just so easy to use. Give it a try and see for yourself!

iFit is the real deal! I've been using home exercise equipment for a while now, and while it did the job, I never really enjoyed working out. But iFit changed all that! The personalized workouts with friendly trainers and amazing scenery have made me excited to exercise. With Covid keeping us indoors, I've really missed getting out and exploring new places. But with iFit, I can see and hear about new locations as I walk on the trails with the trainers.

Before I got iFit, I exercised because I knew I needed to, but I never really loved it. But now, I look forward to my daily walks and seeing somewhere new. It's amazing how iFit learns my preferences and adjusts my workouts to be challenging but still manageable for me. And with the app, I can continue my workouts even when I can't use my equipment.

I don't think I can ever go back to staring at a wall while I work out again. iFit has truly changed the game for me. It's nice to have a workout that's tailored to my needs and preferences. And the trainers are so friendly and motivating, it's like having a personal coach right there with me.

I did receive iFit at a discount in exchange for my honest review, but I can honestly say that it's worth every penny. If you're looking for a way to make working out more enjoyable and personalized, then iFit is definitely the way to go.

Me and my hubby have been working on our home gym for a while now, since he can't go to his work gym anymore. We were trying to save some money and we did some research on the cost of a treadmill with iFit or a gym membership. We decided to go with iFit and the gym membership and we are so happy with our decision! At first, I was a little bit scared, but when I found out how amazing the iFit community is, I felt like I was part of something special. It's full of competition, support, and fun. I really like the different programs and how you can learn about different areas while walking. My first experience was the "Lukla to Phakding, Khumbu Valley, Nepal" hike. I had no idea what I was getting into, but I loved every moment of it. I really enjoyed how the treadmill adjusted as we walked and I was told about the wonderful area and culture. It was so motivating to see the beautiful area these trainers were walking in. It made me want to keep going! When I'm not in the mood for a program and display, I just do a manual workout that gives me all my stats right on my phone. The cost was well worth it and way less than a gym membership with a trainer!

iFIT ProForm bike is an amazing piece of equipment that has exceeded my expectations. It is built with high quality materials and is very sturdy. My family and I are thrilled with how quiet it is, even when we use it in our small living space. We can work out anytime without disturbing anyone else with the noise.

The bike has a lot of features that make it easy to customize your workout. You can make adjustments to make your workout more comfortable, and the toe covers help you stay in the right position. The bike also has a Bluetooth connection and a shelf to hold your tablet so you can watch the iFIT workouts.

The iFIT software and app are also impressive. The bike connects to my tablet through Bluetooth without any issues, and it records all the correct stats that show on the display on the bike. The iFIT program automatically adjusts the wheel resistance based on the terrain of my workout, but I can also do it manually if I prefer. The instructors in the workouts I have participated in so far are great. They guide me through everything from how to adjust the bike to suit me best, to describing what is required in the workout. They also point out beautiful parts of the view around the virtual location I am working out in.

I received a discounted product in exchange for my honest feedback, but I can honestly say that I am very impressed with the iFIT ProForm bike. It is a great investment for anyone who wants to get fit and stay healthy.

The ifit subscription that came with my ProForm Cycle has been a game changer for my workout routine. Signing up was a breeze and connecting it to my equipment was a snap thanks to Bluetooth technology. The ifit app is a one-stop-shop for all my exercise needs. It controls the resistance on my cycle, which means I can focus on my workout without any distractions.

What I love most about the ifit app is its versatility. It's compatible with multiple pieces of equipment and can even be used without any equipment at all. Whether I'm walking outdoors, doing yoga, or meditating, the ifit app has me covered. The app offers a wide range of exercise options, from scenic classes to studio-style workouts. I can even listen to TED talks while I workout or get nutrition advice.

The ifit app has everything I need to stay motivated and engaged during my workouts. It offers mind/body searching and solid motivation in my ear. Whatever I'm in the mood for, the ifit app has it.

My favorite feature of the ifit app is the ability to browse and save workouts for future use. I can scroll through the app at any time and see what's on offer. I can save workouts and have something to look forward to. Many of the workouts are part of a series, so I don't have to think about what to do next. The ifit app does the majority of the thinking for me, making my workout fun and easy.

Overall, I highly recommend the ifit app to anyone looking to take their workout routine to the next level. It's easy to use, versatile, and offers a wide range of exercise options. I was given this product for a reduced price in exchange for my honest and unbiased opinion, and I can honestly say that it's been a game changer for me.

So, I had this Nordic rower for about 6 months and I was really excited to use the iFIT app to track my progress. But, unfortunately, the stats on the app didn't match the machine stats. I tried to get in touch with technical support for hours, but they couldn't fix the problem. They even installed a new console, but the numbers still didn't match.

To make matters worse, the strap on the machine broke and all they did was send me a new one in a box. There were no instructions or any note that said a technician would contact me. I tried to install the new strap with the help of YouTube, but I ended up messing up the machine even more. I was so frustrated that I called technical support and they told me that they had someone scheduled to come and fix it. This was after the replacement strap had been sitting on my floor for 2 weeks.

A really nice guy showed up on time and fixed the machine. When I asked him about the gauges on the machine vs the iFIT app, he told me that they never match. This was after I had spent numerous hours on the phone with tech support trying to get it fixed.

Now, my second strap has broken and I tried to order a repair online. I got an automatic response, but after 48 hours, I didn't think anything was being done. So, I called and got transferred to "after factory warranty". The guy had all my info, but he expected me to have my serial number. It was late in the day, so I had to go home to get the serial number of the only piece of Nordic equipment I have. When I called back, they were closed for the day.

It's clear that the strap breaking is a result of a poor design where the strap rubs on some rough plastic as it comes out of the machine. I'm really frustrated with iFIT and I think my only dependable option is to rejoin the local Y and carry the broken machine to the street to end my iFIT frustration.

iFit NordicTrack equipment is not built to last, and there are concerns about the company's financial stability. We made the mistake of not reading the negative reviews on multiple websites before purchasing our SE7i elliptical Version 3. We would never have bought this machine if we had known about the issues that other customers have experienced. We advise others to save their money and avoid iFit.

As a 100% disabled combat Veteran household on a fixed income, we were particularly disappointed with our experience. Our SE7i elliptical Version 3 has been a lemon since it was delivered on June 17, 2021, after being backordered on March 24, 2021. Despite being lured into buying an additional 4-year warranty, we have been denied repair, replacement, and refund. iFit operates in bad faith, and their staff read from a script to answer complaints. They play games, run out the clock on the warranty, and expect the customer to fix their own machines, despite their own service technicians being unable to do so. Our machine is now worse than before it was repaired, and their own service technicians have told us that it cannot be fixed. They suggested that we buy a high-end used elliptical that is built to last.

We have an outstanding BBB complaint, and iFit NordicTrack has tried to bully, harass, and intimidate us into removing it. They cannot proceed with their IPO until complaints are resolved, and with each complaint they try to resolve, more complaints are filed. Our 100% disabled combat Veteran husband was harmed by their unsafe machine, and iFit requested that we fill out their company liability form. They have denied us service, yet they expect us to fill out their form without representation. This is unacceptable.

We have had three different parts ordered by iFit, and the first service technician came to our home without tools. The second service technician team spent 3.5 hours stripping the rear flywheel down to the fan belt. They told us that they were very busy repairing their equipment, and that iFit had initially rejected further repairs to our SE7i because it was "damaged" during assembly. This is not true, as we purchased the SE7i elliptical because it required no assembly, and my disabled husband is unable to assemble it himself. He wanted to build muscle after losing muscle during chemo.

Several news organizations have reported on iFit NordicTrack and their financial troubles. They hope to raise money with an IPO, but they cannot offer one with so many complaints outstanding and unresolved. In December 2021, iFit enacted surprise layoffs for hundreds of software, marketing, and home delivery employees, according to news reports and social media postings.

It is clear that iFit does not care about their customers, and they have harmed a disabled Veteran. This company is un-American, and we advise others to avoid them at all costs.

The iFit app is pretty good, but sometimes it just doesn't work right. It crashes sometimes when I'm in the middle of a workout, which is super frustrating. I've tried to get in touch with iFit customer service, but it's been a real pain in the butt. I can't seem to get through to anyone who can help me with my problem. It's really disappointing that there's no way to leave a review on their website, because I feel like other people should know about these issues.

If you're thinking about ordering from iFit, be careful. I don't think their customer service is very good, and that's a big problem. I've been using this product for a couple of years now, and I haven't had any major issues with it, but I'm not sure if I would order from them again. I think it's important to have good customer service, and iFit just doesn't seem to have that.

Overall, I think iFit is a decent product, but it's not perfect. If you're willing to deal with some occasional glitches and don't mind not being able to get in touch with customer service, then it might be worth checking out. But if you're looking for a product with great customer service and no issues, then you might want to look elsewhere.

So, I recently purchased a bike from iFit and I must say, the bike itself is pretty good. However, when I decided to sign up for the iFIT app, I ran into some issues. The email account I used got locked out after sign up and I couldn't reset it. It was quite frustrating, but I didn't want to let that stop me from getting the bike up and running. So, I decided to use another email account. But, to my surprise, both accounts required a credit card, even though there was a free 30 day trial period. I thought it was a bit odd, but I figured I had plenty of time to sort it out.

I immediately sent a support request, but unfortunately, I didn't receive a response for quite some time. I followed up several times, but still no response. To make matters worse, I was charged twice at the end of the 30 day trial period. I was quite upset and frustrated, but I didn't give up. I continued to follow up with the support team until I finally received a response, two months later. Unfortunately, they couldn't supply a refund for one of the charges as it was against their policy.

After this experience, I decided to look up some reviews on iFIT and I was quite surprised to see that 70% of the reviews were 1 star. Many people had complaints about the support and billing. It was quite disheartening to see so many negative reviews.

In conclusion, if you're planning on purchasing a bike from iFit, I would suggest that you think twice before signing up for the iFIT app. It's not worth the hassle and frustration. Only buy this bike if you don't want to connect to an app.