Image Beauty
Reviews and Complaints

I found Image Beauty through a friend who suggested it to me when I was having a bad hair day. I was pleasantly surprised by the variety of hair products they had available, and their prices were really affordable. However, it did take me a bit of time to find what I was looking for. I didn't realize they had an "ethnic" category under "other" at first, but I eventually found it.

Despite the initial confusion, I was really happy with my purchase. The products I bought worked really well on my hair and I noticed a difference right away. I also appreciated that there were always specials and coupons available, which made the prices even more reasonable.

Overall, I would definitely recommend Image Beauty to anyone looking for quality hair products at a good price. Just be sure to explore all the categories to find what you're looking for!

I recently made a purchase from Image Beauty's website, imagebeauty.com, during the COVID pandemic. I was in search of a hair toner called Mega Blond, which had become quite expensive on other websites, with prices ranging from $20 to $25 for just one bottle. However, I was pleasantly surprised to find that Image Beauty had not hiked up their prices and was still selling the toner for its regular price of $5 per bottle.

I decided to purchase three bottles of the toner and opted for UPS shipping, which came with a tracking option. The shipping took about a week, maybe a week and a half, which was reasonable given the current circumstances. I was pleased to receive my order without any issues and did not have to contact customer service for any reason.

Overall, I am very satisfied with my experience with Image Beauty and will definitely consider using them again in the future. It was refreshing to find a seller that did not try to take advantage of the current situation and instead offered fair prices and reliable service.

I recently made a purchase from Image Beauty on January 15th and opted for the express shipping option for a fee of ten dollars. However, I was disappointed to find out that my order was not shipped until January 18th, causing a delay in receiving my package until January 26th. I was expecting a faster delivery with the express shipping option, but it seems like it was not worth the extra cost.

To make matters worse, when I contacted their customer service to inquire about returning the product, I was informed that they do not provide pre-paid return labels unless there was a mistake on their end or the product was damaged. This was frustrating for me as I no longer needed the product due to the long wait time for delivery.

Overall, I was disappointed with my experience with Image Beauty. The delayed shipping and lack of pre-paid return labels left a bad taste in my mouth. I hope they can improve their customer service in the future to avoid similar issues for other customers.

I was on the hunt for silver hair dye for months, and after scouring the internet, I stumbled upon Image Beauty. I decided to take the plunge and order from them, spending a total of 35 dollars on my purchase. However, my excitement was short-lived when I received an email the following day stating that my order was out of stock and that I would have to wait for it to be restocked.

I have been waiting for what feels like an eternity, and I still haven't received any updates from Image Beauty regarding the availability of my order. It's been two weeks since I was supposed to receive my package, and all I have received are promotional emails.

I understand that sometimes products go out of stock, but the lack of communication from Image Beauty is frustrating. I wish they would have reached out to me with an update or an estimated restock date. As a customer, I feel like my order is being neglected, and it's disheartening.

Overall, I'm disappointed with my experience with Image Beauty. While I appreciate their selection of products, the lack of communication and delay in restocking my order has left a sour taste in my mouth. I hope they can improve their customer service in the future.

I been using Liquid Loreal for years and I saw the brown bottle on Image Beauty's site. So, I ordered it. But when I got my package, they sent me the creme color, purple box. I was so mad! If I wanted that, I would have just gone to the store and got it myself. I tried to reach out to them, but all they said was "you purchased the creme". Like, no, the pictures on the site clearly showed the difference. It's not my fault they messed up. And to make things worse, they won't even let me send it back. Their service is just horrible, horrible! I'm never ordering from them again. You guys should order from somewhere else too. And don't even bother replying with your sorry excuses, because we all know you're not really sorry. I gave them plenty of time to fix it, but they didn't do anything.

I gotta say, I'm pretty disappointed with Image Beauty. I bought some lightener from them that was supposed to lift up to 9 levels, but it didn't do a darn thing. I followed the instructions to a T, but no luck. When I called to ask for a refund, they told me I could only get a credit. Like, seriously? Why would I want to spend more money with them when their products clearly don't work?

And don't even get me started on the employee I talked to on the phone. She had a real attitude problem, let me tell you. If I could have reached through the phone and smacked her, I would have. It's like she didn't even care that their product was a total dud.

Overall, I wouldn't recommend Image Beauty to anyone. Their products are a waste of money and their customer service leaves a lot to be desired. Save yourself the trouble and shop somewhere else.

I gotta say, my experience with Image Beauty was not great. Like, really not great. I put in an order for four items, and the next day they hit me up with an email saying they only had two of 'em. I was like, "whatever, just send me what you got." But then the delivery date came and went, and I didn't get squat. So I called up their "customer no-service" line, and they told me they didn't have any of the stuff I ordered. Like, what the heck? They said they tried to email me, but it bounced back. But I got two other emails from them that week, so I don't know what they're talking about. And they have my phone number, but they couldn't be bothered to call me? Come on, man.

The worst part is, now I can't even order from someone else to get the stuff I wanted in time for Christmas. It's like they don't even care about their customers. So yeah, I wouldn't recommend Image Beauty to anyone. Save yourself the headache and go somewhere else.

I put in an order on 12/29/15 and I paid $10 for "standard shipping". It's been almost two weeks now and I still haven't received my order. I'm getting pretty frustrated because my coworker ordered from the same website on 1/7/16 and she already got her stuff this morning. We both live in the same area and ordered the same products, so why is it taking so long for my order to arrive?

I tried contacting customer service, but they didn't really do anything to help me out. All they did was tell me the status of the tracking information, which I could have easily looked up myself. It's really disappointing that they're not taking any responsibility for their mistake.

Honestly, I'm really annoyed with this company and I don't think I'll ever order from them again. It's just not worth the hassle.

***UPDATE***

So, I finally got my order yesterday on 1/14. The product was in good condition and it was exactly what I was expecting. The only issue was with the shipping, which was a bit of a letdown. But, at least I finally got my stuff!

So, I gotta say, I had a pretty rough experience with Image Beauty. I put in my order and then didn't hear anything back from them for almost two whole weeks! Can you believe that? I was starting to get pretty frustrated, so I decided to reach out and see what was going on. Turns out, my order was finally ready to ship. But by that point, I was so annoyed that I just cancelled the whole thing.

But then, they told me that if I reordered, they could ship it out that very same day. I was hesitant, but I really needed the products, so I went ahead and placed the order again. And you know what? I still didn't hear anything from them. I had to follow up several days later just to get some information about when my order would be shipped. And even then, they told me that the product had just arrived and that it would ship out that day or on Monday.

I was starting to lose my patience at this point. I mean, come on, how hard is it to communicate with your customers? I followed up again to get some shipment information, and once again, they told me that my order would be shipped out that day. But guess what? It still took weeks for it to arrive. I mean, seriously, the only communication I had with this company was when I reached out to them. They didn't seem to care about keeping me updated or making sure that I was happy with my purchase.

To make matters worse, the tracking information showed that my order wouldn't arrive until May 5th! That's almost a whole month after I placed my order. I don't know about you, but I don't have that kind of time to waste. All in all, I would definitely not recommend Image Beauty. Their customer service is non-existent, and their communication skills are seriously lacking. If you're looking for a reliable and efficient online beauty store, I suggest you look elsewhere.

This site, Image Beauty, is one of the best online stores I've come across. I reckon that it might have changed hands over the past few years, but my last two transactions have been fantastic. Last year, I ordered a considerable amount of one product to qualify for free shipping. The owner (or whoever) informed me right away that there wasn't enough inventory, gave me a partial refund right at the transaction, and allowed the free shipping anyway. I spoke to him briefly, and he was courteous and very professional.

In my second transaction, which took place two weeks ago, I was over the moon to find a product that hadn't been available anywhere on the web for more than a year. I thought the manufacturer had discontinued it. DiscountBeautyCenter, aka Image Beauty (the name given on the home page; it is also the name used on the shipping), had it in stock and was charging a very reasonable price for it. They promised delivery within two weeks, and it arrived early.

Image Beauty, you are among the best in my books! I am so impressed with the quality of service and products that you offer. I have recommended your site to all my friends and family, and they have all had similar experiences. The prices are very reasonable, and the products are of excellent quality. I have never had any issues with shipping or delivery, and the customer service is top-notch.

I am so glad that I found Image Beauty, and I will continue to shop here for all my beauty needs. The site is easy to navigate, and the checkout process is straightforward. I have never had any problems with payment or billing, and the site is very secure. I feel confident shopping here, and I know that I am getting the best possible service and products.

In conclusion, if you are looking for a reliable and trustworthy online beauty store, then look no further than Image Beauty. They offer excellent service, quality products, and reasonable prices. I highly recommend them to anyone looking for a great shopping experience. Thank you, Image Beauty, for being one of the best!

Image Beauty is the bomb! I ain't never going back to House of Beauty after shopping here. The prices are unbeatable and the selection is off the chain. I'm so mad I didn't find this place sooner.

I was looking for some new hair products and stumbled upon Image Beauty's website. Let me tell you, I was blown away by the variety of products they had. They had everything from hair care to makeup to skincare. It was like a one-stop-shop for all my beauty needs.

And the prices, oh my goodness, the prices! I couldn't believe how affordable everything was. I was able to get everything I needed without breaking the bank.

The shipping was super fast too. I placed my order and it arrived within a few days. I was so excited to try out my new products.

Overall, I would highly recommend Image Beauty to anyone looking for quality beauty products at affordable prices. Don't waste your time and money at other places, just go straight to Image Beauty. You won't regret it!

I had a really bad experience with Image Beauty. They messed up my order and when I called to complain, they blamed me for the mistake. I couldn't believe it! And to make matters worse, they made me pay for their mistake. It was so frustrating and unprofessional.

I ordered some makeup and hair products from their website, imagebeauty.com. When my order arrived, I noticed that they had sent me the wrong shade of foundation. I called their customer service line to see if I could exchange it for the correct shade. But instead of helping me, the representative on the phone told me that I had selected the wrong shade when I placed my order. I knew that wasn't true because I had double-checked my order before submitting it.

After arguing with the representative for a few minutes, I asked to speak to a manager. The manager was just as unhelpful as the representative. She told me that they couldn't exchange the foundation because it was my mistake. I was so frustrated and angry that I hung up the phone.

I ended up having to buy the correct shade of foundation from another website. It was such a hassle and I wasted so much time and money because of Image Beauty's mistake. I would never order from them again and I would advise others to avoid them as well. Their customer service is terrible and they don't take responsibility for their mistakes.

So, I was in the market for some beauty products and decided to order from Image Beauty along with two other companies. All three orders were placed on the same day, but unfortunately, Image Beauty has yet to deliver my purchase. It's been quite some time now and I'm starting to get frustrated. The other two companies were able to send my items within five days, so I'm not sure what's taking Image Beauty so long.

I was really hoping to try out the products I ordered, but it looks like I'll have to find another place to shop. It's a shame because I've heard good things about Image Beauty, but this experience has left a bad taste in my mouth. I understand that things can get delayed, especially with everything going on in the world right now, but it's been a while and I haven't received any updates on my order.

Overall, I'm disappointed with my experience with Image Beauty. I was excited to try out their products, but the lack of communication and delay in delivery has left me feeling let down. I'll be looking for another place to shop for my beauty needs in the future.