India Flower Plaza
Reviews and Complaints

Indiaflowerplaza really sucks! I have placed my ordered on 13th Feb in the hope that my wife will receive it on 14th Feb but they haven't delivered till today (16-Feb-2012). I have been calling Customer Hotline Number + [protected] but no one has any courtesy to pick up the calls. I started my texting them questioning about order. Over a long pull, I was able to get hold of a Lady (~assumed by the voice) who has no patience to hear my questions. She kept telling if I want my order to be delivered, I need to wait or they would refund my money in 2-3 weeks! Such a damn stupid thing. Still I am calling them to understand the status but no luck. I sent emails to contact@indiaflowerplaza.com but no one responded to it.

PLEASE DO NOT TRUST THEM. DON'T PLACE YOUR ORDERS THROUGH indiaflowerplaza.com. THEY ARE CHEATERS. THEY DO NOT KNOW HOW TO BEHAVE OR TALK EVEN. I WAS ATTRACTED BY THE WEB DESIGN AND TRUSTED THAT THEY WOULD DELIVER IT ON TIME. CHEATERS! FRAUDS!

My order no CART [protected]
The Birthday cake for my Son not delievered in Kochi on 15 August11 despite of paying amount well in advance . The telephone no given on site is not responding
total fraud business.

Ordered for flowers to be delivered on a particular date..when they were not delivered i called their office no. and then a lady picked up the phone and started abusing and delivery never happened. I am charged on my credit card for no delivery. Now what to do?

Well, I good experience with indiaflowerplaza. Recently on eve of mothers day I order gifts and bunch of flowers arrangement from them. They delivery on time. Good website that I ever used.

this is the worst online site i have ever come across ..the lady is very rude...my order no. CART35416496 was to be despatched on 5th july...this was the condition i had placed before placing the order...but it has been full 24 hrs..it still has not been delivered..
i called on customer helpline..and tht lady...who was soo rude..said it has been dispatched..without hearing the order no..how did she know it has been dispatched
they dint refund my money nor did they dispatch flowers
stay away from this
is der any action v can take against them..do let me know
..anjoo

I had a good experience with this website . They had delivered good quality item on time . The customer care has improved from what it was before . I would also rate it 5/5 for its value for money .

Hi All

I would like to let everyone know this site is not at all reliable in terms of delivery. They just cancel the placed orders on the day of delivery and withlout telling any genuine reason.Also they close theier business if they do not know what is custome service.
I called the customer service number to ask about the reason for cancellation of my order after deducting the amount from my account.And it was just so disgusting experience, they lady who answered the called is very rude and doesnt know at all how to speak to someone and to add to it she just hung up and didnt answer the call again.

so please anyone who wants to send gifts to their loved ones do not use this site ever.

Thanks
Saniya

I can relate, my web designer 499websites.com 360 networkservices inc has disappeared and does not respond. Karim from customer service gave me an estimated time frame of 5 weeks beta version It has been 7 weeks now. I do not know what my options are please Help. I have paid all upfront cost in advance and have no chances of getting any monies back.

This is The Worst Experience i had from a service provider.
I cannt believe why the customer care lady cann't even talk properly when i asked about my order!

I ordered chocolates for delivery at mumbai, to be delivered in morning to my sister. When i came to know that the order was not delivered, i called up customer care and enquired about it. The response i got was schoking!.. the lady who attended my call gave a rude reply " it will be delivered only by 5 pm" when i mentioned about the morning delivrey i ordered she shouted at me " go to my site. its written the delivery time is before 6. so we can deliver it only at 5"!

If they deliver things at their convenience, without caring about customer prefernce, these people do not deservce any right to exist in this service area.

I honestly request all those want to send flowers/chocolates to your dear ones...please stay away from indiaflowerplaza.. They need to learn the lessons of customer service in a hard way.

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I am really disappointed by your service for order number CART26344893

You vendor at Bareilly at modified the message on cake and flowers. This modified message has changed the meaning altogether.
They don't even written the full message but some idiotic message.
Now in place of being happy for gifts, my relatives are angry with me :-(

i have placed an order on 20th sept...wanted it to be delivered on 21t sept...next day i called the customer service number given on indiaflowerplaza.com [protected]

a rude lady picks up and disconnects the call..
i call her again she picks up and tells me...

"stop calling or i will cancel ur order.."
then she says " i am cancelling your order"

my money has gone...today is 21st sept...lets see by the end of day if the cake gets delivered or not...

doesnt this have a higher authority who we can speak to and complaint about this...

dont know why they let such people run business when they cant even handle customers neatly...

i will never recommend this website...

RS

This is the worst experience I had till now with any of the gifts portal site..

I mentioned that gift to be deliverd same day then after placing the order I sent them mail confirming whether they can deliver or not they did not respond to this mail id indiaflowerplaza@yahoo.com and even tried calling them @ Customer HOTLINE num [protected] they did not responded there.

When i chked my order was not deliverd next day some RUDE lady picked the phone was totally unprofessinal and not at all customer friendly saying that you did not pay the Same day delivery charges!

What the HECK!
I sent them mail after placing the order they shld have responded back to me
informing me that i need to pay extra instead they kept quite..

Now next day also when my order is not delivered I sent them mail again... NO REPLY again !

when I called up at the num given again that Ill Mannered Lady picked up and says that the recepient is not lifting the call ( she Lied here)

then When I said i order diff things from diff sites how come they were able to deliver and u not she goes on "what u wnat to do?you wnat us to deliver or nto I dont have time blah blah blah"

I jsut asked her to cancel my order and REFUND my money..

PLZ PLZ PLZ do not try this portal and site any time

they are HOPELESSSSSSSSSS!

Pn

If the ratings allowed me to rate in negative, I would do so!
I have ordered with them several times in the past with reasonable service BUT on my last 2 orders, the service I received was purely deplorable.
I order 75-mixed roses to be delivered on valentine's day. to begin with, the order was delivered a day late. it was delivered only late on the following evening (15th Feb - one day late). the flowers were all dried and shrivelled up and did not appease the recipient. also, they delivered only 65 roses - instead of the 75 that i had ordered.

On trying to contact them, I got NO RESPONSE. I have been trying to call them and email them but they have not replied to me at all, plainly ignoring my emails/calls. this is so wrong. i feel so frustrated.

Personally, I will NEVER order with them anymore and thought it may be useful to let other people know what kind of business are and make them wary of the way they offer service to customers. Indiaflowerplaza's customer service is a joke and one of the worst I have experienced.

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Yes this happened with me too, they didn't deliver the gift and never even care to apologize... they ruined the moment of my life...

I totally agree with the complaints made earlier. That lady Madhushree is one of the most rude persons I have ever spoken to. My order was delivered one day late and when I called up to ask the reason, she was so rude to me. After I asked her several times what the reason was for not delivering my order on time, she just hung the phone up on me. This is the worst customer service I have ever seen. I will never again order through them.

I have the same issue with indiflowerplaza.com - what can be done to shut this vendor down as it is downright fraud. Can this complaints board do something or let us know what we can do?

Why are these ******* advertising their sites. This is suppose to be a COMPLAIN.

I ordered an item for for delivery on the next day (They promise same day delivery) and then i found out that the item wasn't delivered. So i tried calling them up but they never picked up the calls. I emailed them lots of time but not even a single reply or acknoledgement came. I was kinda getting pissed. Then on the third day, they picked up the phone and they say the item has been cancelled becoz they do not deliver silver items now (my item was a silver one). SO IF THEY DON'T DELIVER SILVER ITEMS, WHY DO THEY KEEP IT IN THE WEBSITE? And then i asked for a refund, they said it will be done in two days, and here im typing this on the 3rd day. I called them up, but they are not answering the calls.

THIS IS A FRAUD SITE, DO NOT BUY FROM THIS SITE. INDIAFLOWERPLAZA SUCKS BIG TIME. WTF.
"NO DELIVERY, NO REFUND." that's their moto.

I've a read lot of complains about this site. ( just google it out) and i've found out that NOT EVEN A SINGLE GUY HAS GIVEN POSITIVE RESPONSE for this site.

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