India Today Group review: Paid for books but not received any 68

I have purchased a 12 book set with 4 encyclopedia CDs for Rs 3198, for which India Today Book Club had assured me of a free gift of 3 day & 2 night holiday stay in 3 to 5 star hotel package including round air ticket for 3 adults at any location in India from a list of 60 destinations.

I got a Unique Promo ID: 179069802A090071189
LOGIN WEB ID : 1790698
Order No. : 0GA090073537
Invoice Date : 12 Nov 2009
Order Date: 11 Nov 2009
WEB No. : [protected]
Membership No.: ITBC09150698

mentioned in the Invoice of parcel received.

Complaint 1.
I was told that I would get my package detailing the list of locations & Name of Hotels with the parcel .But it had nothing except 12 CDs & copies of books.

Complaint 2.
The invoice tells us to visit to www.booktoday.in/promos.htm for redeeming this free gift package of hoday.But this link is a fraud as it doesnt accepts the unique promo ID and tells that the details we have entered are wrong.

Complaint 3.
Invoice tells to contact on 011-[protected] for any assistance, where as this number is also a fake/cheat as no one picks up call & all we hear is an IVR voice line telling us to hold the line as our call in very IMPORTANT to them.

Complaint 4.

When I was making the purchase on phone with the India Today book club calling agent, I was never told that I m getting this free package of holiday for purchasing the 12 book package.Instead he framed all this a if I am purchasing a 3 day & 2 night holiday stay in 3 to 5 star hotel package including round air ticket for 3 adults at any location in India from a list of 60 destinations.And when I completed the financial transaction of Rs3198 on phone he informed me that I would get a 12 book set with 4 encyclopedia CDs free with this holiday package ( which was completely wrong, false, opposite to actaul real fat that I had actaully purchased a 12 book set/pirated book set.

I NEED MONEY BACK OR MY PROBLEMS GET RESOLVED.

Well i know how to publish your rubbish online payment transaction process & i believe you have a bunch of gooses to take care of these stupid thing because i received a call from one of the goose on 25th of February & the online payment process was done manually (Amount swiped from my credit card on that same day itself - HDFC) .I was unable to see my latest transaction on that time & once again you people called me & begged me to take the payment process once again (I believe that was on 2nd mar through HSBC credit card) that means you had some problem i tracking the payment & that’s your internal issue & i am very much clear about my Query so please take some prior action to revert my payment ...

Note:
I don’t want a reply from you saying that WE WILL DO THE NEEDFULL, fault is on your side make the right move to avoid the consequences

Thanks & regards
Nirmal Kumar.J
[protected]
Admin - Sterling Groups

Note: Forwarded message attached
-- Original Message --
From: Order
To: 'Nirmal Kumar'
Subject: RE: Statement Attached :

Dear Member,

We have come across your online complaint on the site.

We regret for the inconvenience caused to you in this regard.

Please go through the following latest details for free gifts:
You have to log on to the following URL:

http://www.bookstoday.in/promos.htm

Kindly enter the required details :( after 2 days),

1. Unique Code- 179069802A090071189
2. E-mail Id-
3. Click on submit to get details.

We value your association with India Today Book Club and thank you
for your patronage & co-operation.

For any further query or assistance please feel free to write us on:

feedback@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us,

or call at our customer care:
011-[protected].

Thanks & Regards,
India Today Book Club Team.

Dear Mr. Raghav Raj Kudari your complaint has been resolved on 24/04/2010.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

feedback@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-[protected]

my u7nique id no.115679124a100013546 e.mail i d. surendran _dr @yahoo.co.in - pl.let me know of my free gifts and 2 days stay at a resot. thanks -

Dear All
Thanx for all the details reg. India Today Book Club.I have been cheated by ITBC also.Providing all the details.I chase INDIA Govt. who is sitting in Delhi but not doing any thing to India today.Not arresting the persons involved on this issue."JAGO GRAHAK JAGO" All slogans are ### reg. Indian Nationals.
P.S.Pattanaik
Bhubaneswar
Orissa
751007
The details are as below :

Attn. Mr.Nitin Sawhney/Shakila Shah
Thursday, 12 February, 2009 3:26 AM
From:
"Partha Pattanaik"
Add sender to Contacts
To:
response@indiatodaybookclub.com
Dear Mr. Nitin Sawhney/Shakila Shah

Thanx for all ur offers through net.B'coz I have done a great mistake by ordering u a material.
As I would say its bitter to talk to ITBC, B'coz I was talking to your people over telephone 011-[protected] but all the times pls. wait by hanging my telephone for 15-20 mins. over STD call.Also the person who attended my call on 30th of January told me that ur material will be delivered within 15 days from today's date.But for the confirmation of the same today i.e. on 12th when I talked to ur people he said ur material was delivered on 16th of Nov. but some where it is missing.

Now the question is if that consignment is missing from Nov. then what u have done or taken care regarding sending the material again.No u kept quite.Its customers headache why we will take pain ? It is ur customer care or customer relationship.Also I have already send u mail at least 2-3 times on this issue but never received a single reply from ur side.So this time do not take it lightly.Don't think also that u can make me fool.

I am giving all my details.Despatch the material as early as possible to avoid any legal formalities.But before that send me a mail maximum by tomorrow.U can also give me a call on my cell no.[protected].I will observe max. 2-3 days towards any action from ur side, failing ready to face for all sort of legal actions to be taken from myside.

From : -
P.S.Pattanaik Membership no. ITBC08467325
31, Satya Nagar
Bhubaneswar - 751007
Orissa

My cheques which I have submitted to you as follows also got credited to your A/c as per the statement.
1.Cheque No. 188983 @ Rs.800/- ( ICICI Bank )
2.Cheque No. 188984 @ Rs.600/- ( ICICI Bank )
3.Cheque No. 188985 @ Rs.600/- ( ICICI Bank )

I have ordered for 20 CD Sacred moments.But surprisingly I have not received the same till date.Also after realisation of the cheques.Also regarding free stuffs clarify.

P.S.Pattanaik
----------------------------------------------
It was my last reminder to ITBC Pls. refer to their previous conversation
----------------------------------------------

RE: Despatch Info of your Order
Tuesday, 13 January, 2009 3:09 AM
From:
"Partha Pattanaik"
Add sender to Contacts
To:
"Respone"
Dear Sir

As I would say its bitter to talk to ITBC, B'coz I was talking to your people over telephone 011-[protected] but all the times pls. wait by hanging my telephone for 15-20 mins. over STD call.

I am giving my details pls. try to send my things as early as possible

From : -
P.S.Pattanaik Membership no. ITBC08467325
31, Satya Nagar
Bhubaneswar - 751007
Orissa
My cheques which I have submitted to you as follows also got credited to your A/c as per the statement.
1.Cheque No. 188983 @ Rs.800/- ( ICICI Bank )
2.Cheque No. 188984 @ Rs.600/- ( ICICI Bank )
3.Cheque No. 188985 @ Rs.600/- ( ICICI Bank )

I have ordered for mythological DVDs.But surprisingly I have not received the same till date.Also after realisation of the cheques.Pls. do the needful at earliest.Also regarding free stuffs I donot know what I am suppose to get.

P.S.Pattanaik

--- On Tue, 13/1/09, Respone wrote:
From: Respone
Subject: RE: Despatch Info of your Order
To: pspattanaik@yahoo.com
Date: Tuesday, 13 January, 2009, 12:52 AM

Dear Member,

Thank s for writing to u s .

With reference to your mail, we would like to bring thi s to your kind notice that plea s e provide u s your member s hip number & the order number along with your full addre s s, s o that we can check the detail s and inform you the s ame.

Waiting for your revert on s ame.

For further querie s & a s s i s tance plea s e feel free to call at our helpline
011-[protected] or [protected] toll free.

Thank s & Regards,
India Today Book Club

________________________________________
From: Partha Pattanaik [mailto:pspattanaik@yahoo.com]
Sent: Monday, January 12, 2009 11:38 AM
To: response (ITBC)
Subject: Re: Despatch Info of your Order

From : -
P.S.Pattanaik
31, Satya Nagar
Bhubaneswar - 751007
Orissa

Dear Sir
I think you have already taken the total amount Rs.2000/- from my a/c.But surprisingly I have not received the consignment till today.Also this consignment which you have send through speed post that also I have not received till today also there is no news against I have.Pls. look in to the matter seriously.
Regards

P.S.Pattanaik

--- On Thu, 13/11/08, response@indiatodaybookclub.com < response@indiatodaybookclub.com > wrote:
From: response@indiatodaybookclub.com < response@indiatodaybookclub.com >
Subject: Despatch Info of your Order
To: PSPATTANAIK@YAHOO.COM
Date: Thursday, 13 November, 2008, 10:04 PM
Dear PARTHA SARATHI PATTANAIK

Thank You for your order. We wish to inform you that your order has been sent
through SPEED POST under dispatch no. ED851872335IN on 12-11-2008

Kindly expect the delivery in 2-3 Days.

Thank You once again for ordering with India Today Book Club.

For any further assistance please reply to this email or

call us at 011-[protected] (10 a.m. to 6 p.m.) or

SMS ITBC to 52424.

Re: Despatch Info of your Order
Sunday, 11 January, 2009 10:08 PM
From:
"Partha Pattanaik"
Add sender to Contacts
To:
response@indiatodaybookclub.com
From : -
P.S.Pattanaik
31, Satya Nagar
Bhubaneswar - 751007
Orissa

Dear Sir
I think you have already taken the total amount Rs.2000/- from my a/c.But surprisingly I have not received the consignment till today.Also this consignment which you have send through speed post that also I have not received till today also there is no news against I have.Pls. look in to the matter seriously.
Regards

P.S.Pattanaik

--- On Thu, 13/11/08, response@indiatodaybookclub.com wrote:
From: response@indiatodaybookclub.com
Subject: Despatch Info of your Order
To: PSPATTANAIK@YAHOO.COM
Date: Thursday, 13 November, 2008, 10:04 PM
Dear PARTHA SARATHI PATTANAIK

Thank You for your order. We wish to inform you that your order has been sent
through SPEED POST under dispatch no. ED851872335IN on 12-11-2008

Kindly expect the delivery in 2-3 Days.

Thank You once again for ordering with India Today Book Club.

For any further assistance please reply to this email or

call us at 011-[protected] (10 a.m. to 6 p.m.) or

SMS ITBC to 52424.
-----------------------------------------------
BUT AFTER ALL THESE I NEVER RECEIVED THE MATERIAL TILL TODAY NOR MONEY.THANKS TO OUR GREAT INDIA GOVT. & ITS POLICY.

Hi,

I paid Rs. 669 online today through HSBC credit card at 12.35 PM today for the ongoing offer

"Get 4 Bestsellers

at Re 1/- each*

with membership & 2 bestsellers "

Checked with bank regarding the successful payment but due to some reason couldn't get back to the India today site for confirmation. Don't even have my Book club membership number. Please send a confirmation mail saying my order is accepted and I will get the 4+2 books/CDs with Book club membership now.

Best regards

Sir,
My membership to India Today Book Club no is ITBC10325854. I have in past complaint to response@indiatodaybookclub.com about one mr Ajay M. who claimed that he is a senior manager sales and of selection scheme of 6000000 prise money. First of all i had to believe that i was made to buy in tne with over 1.5 lakhs worth items which were of no use to me a s i had purchased from ITBC.
Still i was falsely and fakely misguided every times that my draw id there and i have already one 550000 prise and i have to buy atleast 35000Rs worth item i was dumped with microsoft X box 360 console arcade and told i wil get 150000 worth dimondjwelery and 20000 worth cash voucher of samsung or LG product at any outlet. It is a digital versatile getgit which is worth 150000. in fact when received i found its a game box. no use to me. and amount of rs 35000/- swiped in a stroke! Cheated me. One mt ajay said he is giving a DVD player with 17inch TFT screen in 8000/- worth and when enquired it was told that its only DVD player!. Thus again cheated. Two samsung touch screen mobiles of lowest quality sold to me in about 19000/-. Here also cheated. I was also given chinese duel sim i-star mobile set which has no proper visibility or audability. never worked. No one gives heek to complaints. My id.s OGA100010434 of watch worth 22000/ on Feb 26th transaction i want to cancell. 8000/- worth DVD player i wish to cancell. I am returning back OGA100009650 Microsoft X Box 360 console of 34978/- Other [protected]/[protected]/Fake ids no given are A198DCD101 by clat when this Microsoft X box was sold. SWE No [protected], they have also given cheque no and asked me whether i should refer cash or cheque. my bank details and PAN no etc.
Its a height of indiscipline and frud scam and cheating to the public. The management should immediately take up seriously and justify their reputation.
RHope u will take stern action and refund my amount immediately.
Regards
Dr sanat Joshi
ITBC [protected]
202/sharon enclave/ opp. vaddem lake/vaddem/ Vasco Da Gama< Goa 403802 [protected] sanat111@rediffmail.com or drsanat10@gmail.com

Dear Mr.Ashutosh your order is fully processed form our end not possible to cancel it .

Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

onlinesupport@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-[protected]

Dear Sir,

Kinldy provide the order details.

Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

onlinesupport@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-[protected]

I am a member of India Today Book Club and admit that I had received one or two good deals from them.This in turn made me believe them when I got an offer for an HTC Touch2 phone over my mobile.I asked the rep whether it was a 3G enabled phone.After confirming with his senior he replied in the affirmative.

Still, I sent a mail to HTC for confirmation and they sent me a reply in negative. I informed the tele caller about the same when he called on the next occasion. I also sent a mail to India Today Book Club affirming my request not to execute the order if it was not 3G enabled.

I received the phone last week. To my horror, it did not have a Touch2 set and was instead having an HTC P3470 inside the box! Phones do not get past the IVRS of India Today Book Club. Fax is either busy or no reply and mails are not answered at all!

I really wonder what has gone wrong with such a reputed organisation like the Living Media Group.It is very frustrating and depressing when such reputed names too act in such strange manner.

Sir,
My complaint against India Today Book Club for cheating me
My name :Ashutosh Pachauri
MEMBER ID: ITBC10311614
BOOKING ORDER ID : TELESALES/0GA100007522 booked on 09/03/2010 for a package for Rs. 27996/-

After calling many times they did not deliver my order and at last i requested them to cancel my order and refund my money they have not refunded my money till now and sending mail like below-Please help me in getting my money back as 27996 is not a small amount.

Some of the mails from India Today Book Club

************************
Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.
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response@indiatodaybookclub.com
Dear Mr. Ashutosh Pachauri process with order no TELESALES/0GA100007489. The ...

Mar 10
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Mar 10
response@indiatodaybookclub.com
to me

show details Mar 10

Dear Mr. Ashutosh Pachauri

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.
- Show quoted text -

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.
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Ashutosh Pachauri
HI can you please send me more details about the order/product, eg brand, as...

Mar 10
Ashutosh PachauriLoading...
Mar 10
Ashutosh Pachauri
HI can you please send me more details about the order/product, eg brand, as...

Mar 10
Ashutosh Pachauri
to response

show details Mar 10

HI can you please send me more details about the order/product, eg brand, asscessaries and other details
- Show quoted text -

On Wed, Mar 10, 2010 at 3:37 PM, wrote:

Dear Mr. Ashutosh Pachauri

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]
Reply

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Ashutosh Pachauri
HI can you please send me more details about the order/product, eg brand, ac...

Mar 10
Ashutosh PachauriLoading...
Mar 10
Ashutosh Pachauri
HI can you please send me more details about the order/product, eg brand, ac...

Mar 10
Ashutosh Pachauri
to response

show details Mar 10

HI can you please send me more details about the order/product, eg brand, accessories and other details
- Show quoted text -

On Wed, Mar 10, 2010 at 3:36 PM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

- Show quoted text -
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]
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Response
Dear Member, We thank you for your mail to us. With reference to your mail we...

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Dear Member, We thank you for your mail to us. With reference to your mail we...

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to me

show details Mar 11

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order is under process from our end we request you that kindly wait for some days you will receive the same soon.

Please note your Membership number ITBC10311614 for your future references.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,

Prachi

India Today Book Club

From: Ashutosh Pachauri [mailto:pachauri.ashutosh@gmail.com]
Sent: Wednesday, March 10, 2010 4:11 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
- Show quoted text -

HI can you please send me more details about the order/product, eg brand, accessories and other details

On Wed, Mar 10, 2010 at 3:36 PM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.
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Ashutosh Pachauri
HI, Could you please let me know how much time it will take to reach me my or...

Mar 12
Ashutosh PachauriLoading...
Mar 12
Ashutosh Pachauri
to response

show details Mar 12

HI,

Could you please let me know how much time it will take to reach me my order.

Please make it fast

Regards
Ashutosh
- Show quoted text -

On Wed, Mar 10, 2010 at 3:37 PM, wrote:

Dear Mr. Ashutosh Pachauri

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

- Show quoted text -
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]
Reply

Forward

Reply
|
Ashutosh Pachauri
HI, Could you please let me know how much time it will take to reach me my or...

Mar 12
Ashutosh PachauriLoading...
Mar 12
Ashutosh Pachauri
to response

show details Mar 12

HI,

Could you please let me know how much time it will take to reach me my order.

Please make it fast

Regards
Ashutosh

- Show quoted text -
On Wed, Mar 10, 2010 at 3:36 PM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

- Show quoted text -
--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]
Reply

Forward

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Response
With reference to your mail we would like to inform you that your order is fu...

Mar 13
ResponseLoading...
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Response
to me

show details Mar 13

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order is fully processed from our end. We request you that kindly wait for some days. We will dispatch it soon.

Please note your Membership number ITBC10311235 for your future references.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,

Prachi

India Today Book Club

From: Ashutosh Pachauri [mailto:pachauri.ashutosh@gmail.com]
Sent: Friday, March 12, 2010 1:26 PM

To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

HI,
- Show quoted text -

Could you please let me know how much time it will take to reach me my order.

Please make it fast

Regards
Ashutosh
- Show quoted text -

On Wed, Mar 10, 2010 at 3:37 PM, wrote:

Dear Mr. Ashutosh Pachauri

Thank you for your order. We wish to inform you that your order has been put under

process with order no TELESALES/0GA100007489. The order value is Rs. 7498 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.
Reply

Forward

Ashutosh Pachauri
Hi I have't received my order, its getting too late. Regards Ashutosh

Mar 20
Reply
|
Response
With reference to your mail we would like to inform you that your order is un...

Mar 21
ResponseLoading...
Mar 21
Response
to me

show details Mar 21

Dear Member,

We thank you for your mail to us.

With reference to your mail we would like to inform you that your order is under process from our end we request you that kindly wait for 1 week

you will receive the same soon.

Please note your Membership number ITBC10311614 for your future references.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Thanks & Warm Regards,

Richa

Executive Relations

India Today Book Club

From: Ashutosh Pachauri [mailto:pachauri.ashutosh@gmail.com]
Sent: Sunday, March 21, 2010 8:53 AM

To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

Hi
- Show quoted text -

I have't received my order, its getting too late.

Regards

Ashutosh

On Wed, Mar 10, 2010 at 3:36 PM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.
Reply

Forward

Ashutosh Pachauri
HI It is too bad that after one month also i have't got my order. Please canc...

Apr 8
Response
Dear Member, We apologize for the inconvenience caused to you. With reference...

Apr 9 (13 days ago)
Ashutosh Pachauri
How much time it will take to get my money back?

Apr 12 (9 days ago)
Reply
|
Response
Dear Member, We apologies for inconvenience cause to you. With reference to y...

Apr 12 (9 days ago)
ResponseLoading...
Apr 12 (9 days ago)
Response
to me

show details Apr 12 (9 days ago)

Dear Member,

We apologies for inconvenience cause to you.

With reference to your mail, we would like to inform you that your complaint has been forwarded to our concerned department. We will get back to you with positive response once we receive a revert from the same.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number (011-[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:

INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068

Thanks & Regards,

Jagriti

India Today Book Club

From: Ashutosh Pachauri [mailto:pachauri.ashutosh@gmail.com]
Sent: Tuesday, April 13, 2010 6:54 AM
- Show quoted text -

To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
- Show quoted text -

How much time it will take to get my money back?

On Fri, Apr 9, 2010 at 12:45 AM, Response wrote:

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department to arrange your refund. We request you to kindly wait for few days. We will do the needful soon.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.

Or Call us on our Helpline Number (011-[protected]) 9:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards

Prachi

India Today Book Club

From: Ashutosh Pachauri [mailto:pachauri.ashutosh@gmail.com]

Sent: Thursday, April 08, 2010 8:48 PM

To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

HI

It is too bad that after one month also i have't got my order.

Please cancel my order and refund the money to my account

Regards

Ashutosh

On Wed, Mar 10, 2010 at 5:06 AM, wrote:

Dear MR. ASHUTOSH PACHAURI

Thank you for your order. We wish to inform you that your order has been put under
process with order no TELESALES/0GA100007522. The order value is Rs. 27996 and Order Date is 09-MAR-10. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club

For any further assistance please reply to this email or call us at 011-[protected](10 a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely

India Today Book Club

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.

--
Thanks & Regards
Ashutosh Pachauri
Hyderabad
Mobile-91-[protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at ithelpdesk@intoday.com.
Reply

Forward

Ashutosh Pachauri
HI, i do not get my money back till now, what is this? How much time you will...

Apr 19 (2 days ago)
Reply
|
Response
With reference to your mail we would like to inform you that we have forwarde...

Apr 20 (2 days ago)
ResponseLoading...
Apr 20 (2 days ago)
Response
to me

show details Apr 20 (2 days ago)

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concerned department on urgent basis. We request you to kindly wait for few days. We will do the needful soon.

We appreciate your patience and hope that you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Request you to have faith in the company and we won’t let you down.

Your valuable association with India Today Book Club is prestigious for us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us.

Or Call us on our Helpline Number (011-[protected]) 9:30 AM TO 6:30 PM, all 7 days)

Thanks & Regards

Prachi

India Today Book Club

After procuremnt of one item the Tele person called me up over telephone and intimated that you are shortfall of some points to be ranked in top ten and to be eligible for the surprised gift and lucky draw to be held today you can procure any one item out of the three described by him. Accordingly i procured one more item. Soon after that another call came and responded similarly and to be among top 5 I procured the third item. This is the story behind the procurement of three items.

Now I have the last word to say please arrange to pick up all the two delivered items from my residense and arrange to refund my money immediately.

I do not want any relation with India Today Book Club being the cheater company and it will be conveyed to all my dear ones not to procure any item from India Today Book Club online.

This is what i feel about the India Today Book Club.

Can u please forward the number of your managing Director or the Chairman of your company.

R K Jain

From: RK SODHANI

Message:
Vivek Gaur,
CEO, Competent House,
India Today Book Club
F 14 Connaught Place, New Delhi 110 001.
Tel: 011-[protected]-78
Emails Baljeet@intoday.com & feedback@indiatodaybookclub.com &
responce@indiatodaybookclub.com

SUB: Non receipt of consignment no TELESALES/[protected]

After reading in Rajasthan Patrika News Paper,
I had ordered for a Rebok fitness kit from India Today Book Club and the
order no. is TELESALES/[protected].It coasted me Rs.3199/- and I had paid
this amount on 2nd Dec, 2009 using my Credit Card. Though they have
received this amount, they are still to deliver me this consignment.
My below attempts have not yielded any results as yet:
1. Telephonic conversation with Mr. Ashutosh Kumar on 15nd Dec 2009, But
there is no record of that it is delivered to the customer nor it was sent
back to India Today Book club. It was confirmed that they are arranging to
send again and the consignment which would reach us in 5 days. However,
till date we have not received the consignment.
2. On dated (22 Dec '09) again we talked over phone to Mr. Kapil. He
confirmed that delivery record is showing that consignment has not reached
us and assured yet again said that in 24 hours they will reply on this
issue after consulting higher officer.
3. Again on dated (23 Dec 2009) we have not received any reply, hence
again we talked over phone to Mr. Mukul (complaint No275585).Inform all
above story to him, Mr Mukul told me to send credit card statement. Hence
its scan copy also enclosed for further action.
4. On dated 24th Dec2009, we have received email, that your order has been
fully processed from our end and has been dispatched on [protected] through
the BLUEDART under the [protected] consignment details. After going in
detail through BLUEDARART website this parcel belong to Mr OP SHARMA,
Jaipur not to me. To misguide in place of date dispatch no was mention. We
don’t know out why they had given wrong information to us. Moreover we
have paid though my credit card and its details are enclosed to them. It
seems they are not serious to attend our problem tell us correctly. But I
strongly feel they are doing such mistakes regularly and misguiding their
consumers and making profit by wrong practices in the market. India today
is one of the renowned channels and Mr Prabhu Chawala speaks very high. But
reality is totally different they are advertising their product in news
papers. Normal people like us getting trapped and lose their hard earned
money. Government is also keeping silence on this and giving full support
and allowing cheating the common Indian people. They should not allow any
online shopping until unless these agencies are not fully equipped with
backup system with them. They should banned if any complaint is registered
against them. Otherwise normal public will be losing and these agencies
will grow further to play such gambling in the Indian market. My one again
humble request is to look with an open mind and stop such open authorised
gambling.

Kindly let me know every day why one or other story is being
repeated if you want any information tell me at one time and solved my
problem to avoid any legal action on this issue. Till now we had spent more
than Rs 100/ on telephone but none of the officer the India today talked
from their side. Quick reply is awaited.
Thanks

RAHUL KUMAR SODHANI
rahulmcl@yahoo.com
B/10 ADITYA NAGAR
MORAK (KOTA) Raj.
[protected]

Copy To
Editor Rajasthan Patrika (Rajasthan)
This order was booked as per RAJASTHAN PATRIKA NEWS paper dated
02-12-2009.Continuosly we are doing correspondence with India today club.
But we are not getting any authentic reply from them. Every time they are
repeating same thing. To me they are advertising their product in news
papers. Normal people like us getting trapped and lose their hard earned
money. Government is also keeping silence on this and giving full support
and allowing cheating the common Indian people. They should not allow any
online shopping until unless these agencies are not fully equipped with
backup system with them. They should banned if any complaint is registered
against them. Otherwise normal public will be losing and these agencies
will grow further to play such gambling in the Indian market. My one again
humble request is to look with an open mind and stop such open authorised
gambling. Please do not entertain such advertisements in your NEWS PAPER.
Please write to them on your behalf, as indirectly RAJATHAN
PATRIKA is also one party because this advertisement was published in that.
By doing so next time they will also not play with any common public.

Editor : News papers
With a humble request to publish in your News Paper.
Thanks

R.K.Sodhani

Ref.my membership No.ITBC07269819 for 20 CD SECRED MOMENTS, with free gifts.

I have paid Rs.2000/-in advance on dated 16/10/08, 16/11/08 and 16/12/08, by three cheques of Kotak Mahendra Bank, at par.The bank also debited to my account by Rs.2000/-.
Inspite of my making regular complaints on tollfree No.and e.mails, still I have not received my order material nor the money refunded to me, even after six months of placing the order.
Hope to get an immediate action in the matter.

Thanks,

SANGEETA KHEMKA
E.mail: sangeeta_khemka@rediffmail.com

Cell No.[protected]
[protected]

Dear Sir,

Request you to kindly wait for few days we had forwarded your complaint to concerned department.

Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

onlinesupport@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

011-[protected]

Dear Sir,

We have come across your on line complaint on

We have gone through your complaint, we would like to inform you that you need to claim you free gifts from our website within 60 days of invoice generating date as mentioned below:

Please visit on www.bookstoday.in/promos.htm

Fill your unique code number (printed on your invoice)

Fill your email id

Please take a printout for the terms and condition.

In case you find any difficulty please get back to us.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@indiatodaybookclub.com

or call us at 011-[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag it today.

Dear Sir,

CLAIM NO 107426911A100003352

I had purchased a book "Complete history of the World" by Richard Ovary vide Invoice no ORA100003352 DT 02.03 2010 AGAINST ORDER NO 0GA100003305 DT 26.02.2010.thru Reader's Digest Rs. 60, 00, 000.00 sweepestake where in I was offered a number of assured gifts worth Rs.11, 899.00. I have received all the gifts except "Round- trip air ticket worth Rs.7, 000.00 vide invoice no quoted above.
I had been eagerly waiting for the same assuming there may be some delay in processing the air ticket through the air line. I regret even after 90 days Air ticket has not been received.Hope you would take immediate action and arrange air ticket delivered to me at the earliest and keep your promise.

Thanking you

K B Kamath
Address
39/63, I "'E" Cross
REMCO Layout
Vijayanagar
Bengaluru 560 104,
Contact No [protected]
Mobile no [protected]
E mail Add:bhaskar1935@yahoo.co.in

Dear Sir,
I made a payment of Rs 199 on 26th of march 2008 (ref no 75176378087004375201132) for Living Media India Ltd through online because ICICI has sent an email to me regarding the stupendous offering which ICICI has clubbed with India today for some encyclopedia CD and subscription and adidas bag and hence I paid the amount online to living media India pvt ltd.Icici sent the mail to me on Wednesday, 27 February, 2008 8.09 PM.
Now almost 1 month is going to go still living media has not shipped the offer package to me. My question is why ICICI is clubbing with some marketers who are so fraudulent like this?(because I read numerous complaints about living media who are not prompt in sending books and other deliveries and also I read that they have deceived many people.)

Sir once eBay was delaying in sending a similar offer for which I filed a complaint and immediate action was taken on the seller and he was immediately stopped to be a seller on eBay.
I am a faithful customer for ICICI for the past 5 years so please take immediate action to resolve this issue. Also I am sure ICICI will contact before me taking severe action on them

Yours truly,
Moshe dayan.

Hello,

I am India today magazine subscriber from more then 10years now. From the date of 10th feb2010 to 16th feb 2010 executives from India today book club
has show me the benift of purchasing some articles with some incentives /commitment. For this their Executive Mr praveen,
Mr. sourabh and Mr. raj told me that India today book club has selected your name in the lottery system and so we are offering you benefit.
Below are the details :-

1-samsung mobile for rs 12498/- with free incentive as below-

a -diamond jewelry of rs 25000/- free
b-free wrist watch rs 2599/
c- free holiday package

2 -philips home theater with dvd for Rs 7598/-

3-philips lcd 17" with dvd for Rs 7498/ with free incentives as below

a- free rist watch Rs 7500/-
b- free diomond jwellary of Rs 50000/-
c-free holiday packages
d - lottery draw of Rs 10 Lac/- (selected in last 10 name)

they also offered some more incentives like Apple laptop etc.

so I paid Rs 27500/- but they had cheated me and sent the followig goods-

1- Samsung mobile with one hand watch, which is only worth Rs 100/-

2- philips home theater old model(which is not worth it, what they committed)

3- 7 inch LCD instead of 17 inch ( not worth of anything, what they committed) with hand watch Rs 100/-

however I did not get any other incentive till now and when I made complaint for this to the company, they started investigating about this complaint
but still no solution has been provided to me till now by them even after following up so many times(almost 5 month) .

As per rule the have tapped all conversation with happened with me(customer) . This can help us to track them.
I have already raised compliant with them, my complaint number is ITBC10241159. I request you to help me.

My contact detail are
Name Dinesh khandelwal
Contact num [protected]
Email id dinesh1960@rediffmail.com

Regards
Dinesh Khandelwal

This is a clear case of cheating from India today book club. I also ordered under the same schem and got only books which i did not ordered. I would like to initiate a legal action against them, whoever want to join me please mail me at vivek@bhelrnd.co.in. Please remember no body else will take any legal action against them but than us who have suffered.

This is not a question of Rs 500-600 but the question of cheating a faith and they should get punisment on their acts.

Please join me and we will plan our couse of action.

Thanks and regards
Vivek Arya

Dear Member

We have come across your on line complaint on

We have gone through your complaint, we request you to kindly provide us the scanned copy of your credit card statement along with the auth code so that we can check the details and inform you the same.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on onlinesupport@bagittoday.com

or call us at 011-[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team,
Bag it today

I have placed following order 3 months back.

Sorry to say but I have received a wrong orders. I placed this order under "order 6 bestsellers scheme" in which you will get 6 bestsellers in 1 rupee and on top of that you have to purchase two others from the list. In all I should be getting some 8 items but I have received only 3 books which I never ordered. That's highly ridiculous . I tried calling also at following numbers: 011-[protected], [protected] but nobody bothers to answer them. Thats really sad on such a reputed company. If they can handle there offers then why do they offer them. Its high time I think there should be legal action against them

Not received of 9.2 MP Kodak Digital Camera

I have book a Kodak Digital Camera through my credit card on 14th Nov 2009. Booking Id [protected]

Initiallly i was told that the order is return because of Door lock. Later when I e-mail them my credit card statement when the amount of Rs. 5298 is deducted, I was replied as follows,

The reply on 5th Jan 2010 was, through the mail

Dear Member,

We apologize for the inconvenience caused to you.

In this regards, we would like to inform you that the order (Booking ID [protected]) against your payment was deliver to P SHYAMASHUNDAR REDDY BHOOPALAPALLI ANDHRA PRADESH.

Kindly confirm us your address so we can do the needful.

Assure you for best services always.

For further queries, please feel free to get back to us at response@indiatodaybookclub.com or for any query please call us at 011- [protected] or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Sushil Kumar
India Today Book Club

I already have spoken with Savio / Sushil Kumar / Jagriti / Sukant Ghosh / Kuldeep Rathi / Richa / Neeraj / Mohsin / Pawan / Heena / Shahjad / Ramnik etc. etc... but all have given false promises.

Till date i have no received the camera. I already have E-mail them my statement on itbc4u@indiatodaybookclub.com, orders@indiatodaybookclub.com, response@indiatodaybookclub.com, feedback@indiatodaybookclub.com and many more Id every now and then Which i was given by these people.

Whenever i call the only reply is Mr . Justin fernedes / Adil / Ravi ( All are floor incharge ) are looking into your case.

But these people are never on their seat ( called them more than 20 times since march 2010, and more than 50 times since Jan 2010 )

Please guide what to Do.

Kapil Shah
[protected]

kind attn:Mr.n.sawhney,
thisis to bring to ur kind notice that i booked one encycopedia pack on 29/april 2008 and made payment of Rs.574/- thru credit card with a assurance of delivery within 4-6 wks, as per ur notification.But still after 3 months i have not recieved my packet.The email given by you that it returned undelivered is totaly baseless.Till date I have made 25 calls to ur call centre for the delivery, but every time a new thing cropup with the intention of not making the delivery.yesterday i called up again and i came to from mr.jitender kumar that my packet is still lying at the ware house.I don't understand that so called such a big publishing house and there employees are working in a such manner that customer will never like to buy things from india today club again in life .such a bad experience with it.Now i think i have to go thru LEGAL COURT OF JUSTICE TO GET MY PACKET FOR WHICH I HAVE PAID 3 MONTHS BACK.Mr. sawhney PL.ARRANGE TO SEND THE PACKET BY NEXT WEEK ITSELF.

THANKING YOU,

SINCERELY

HIMANSHU SINHA

I WANT DETAIL OF HOLIDAY PACKAGE.

India Toady is a well known media house in india. I had ordered my books through online payment on 30 april and till so far i didn't receive my order. Customer care is not giving any feedback. Its been 2 months talking to them, but i have not received my order and now they are not even picking the calls also.

मेरे सेल पर कई दफा कॉल आई की मने एक लाख का गोल्ड और डाइमंड वोउचेर जीता है, उसके लिए १४९९६.०० रूपी भरने होंगे तब मुझे गिफ्ट वाउचर मिलेगा, फ़ोन कॉल मी.वरुण वर्मा ने की, जो इंडिया टुडे बुक क्लब से बोल रहा था, मुझे १४९९६.०० के आइटम बिल नंबर ORA100026883 dt.28.08.2010 के साथ मिले, पर फ्री गिफ्ट वाउचर अभी तक नहीं मिला है.