India Today Group review: Advance made but book not received! 63

India Today book Club has sent me 3 books via VPP and I have never ordered those books. Since I was traveling my wife have received parcel & paid money to postman. On my return I have spoken to customer care and they have said that return the books and we will refund your money. I have sent the books thru Blazeflash Courier # [protected] on July 5th and till date money is not refunded back. Now nobody answer this over phone.

Same thing happened to me also. India today book club sent me the books I never ordered and speaking to Neha she asked me to send an email to Parivartan Kookreti, and said I will get my money back. Neither Parivartan replied to my mail nor I got my money back. Now no one answers the phone also. Is there actually an India today Book club or this is some hoax?Earlier I had ordered some books also which was never delivered.Since it came through India Today they should take some responsibility, but they don't even connect us to the Book club.

My membership no. is ITBC [protected] placed an order for 4 books. I have recieved only one book after 2 months through VPP but i was charged for all 4 books (Rs.775/-). As VPP was sealed I could not verify the contents, after opening the packet 1 found only 1 book and the Invoce for Rs. 200/-. I desire that the ordered book are sent at the earliest or if not the excess amount that I have paid for the same.

i dont want to be a member
and my memb no is not working
ITBC [protected]

I received your consignment of 3 cd pack worth Rs.500.00 yesterday (my membership no is ITBC [protected]) but I am unable to run the concise encyclopedia cd...which is showing user MFC application problem. I have all the configurations installed stated by the user's manual in my desktop & I worked hard to play the same ...abortively...plz...do the needful & spare the harassment to avoid judiciary hassles!

Thanking you,
Sincerely,
Manoj Pani.

I HAD PLACED AN ORDER THROUGH INTERNET, FOR SIX ROMANCE CLASSICS WITH A FREE ADIDAS BAG FOR A TOTAL PRICE OF RS. 666 WITHOUT INCLUDING THE SHIPPING CHARGES.MY REFERENCE NO. WAS 876104 AND MY ORDER ID WAS MITBC-WEB-545991. IN SPITE OF THESE DETAILS I AM NOT BEING ABLE TO LOG IN AT YOUR WEBSITE. I HAD ALSO CALLED YOUR CUSTOMER CARE IN DELHI ITSELF BUT THEY COULD NOT GIVE ME MY MEMBERSHIP NO. WHICH I MAY REQUIRE IF I WANT TO ORDER MORE BOOKS. I AM ALSO NOT ABLE TO VIEW THE STATUS OF MY ORDER .

I applied online for the books/cds and payment was also made online.Till today, neither I have received the books/cds nor any acknowledgment from the India Today Book Club. Mails sent to them are returned undelivered! Terrible service!

I strongly agree that this kind on "India Today Book Club" is running a big online fraud in india and they should be severely punished and their physical editions to be banned since these kind of cheaters are not gud for our developing india. Its true that these india today book club people cannot manage there orders neither they have the capacity to run a customer care service... Sick of india today customer care wherein noone bothers of the customers..and this is so called "India Today " group... i never knew such a big brand name will be doing a big online fraud wherein it neither respects the customers neither it is bothering to listen to their problem and inspite of all COLLECTING MONEY ONLINE AND THEN NOT DELIVERING THE ORDER ON TIME... ITS BEEN A MONTHS TIME AND TILL NOW I HAVE NOT RECD THE ORDERS AND CUSTOMER CARE PEOPLE TELL ME SOME OTHER ORDER OF MINE TILL NOW WHICH I HAVE NEVER PLACED... how Rubbish... ITS HIGH TIME THAT STRICT ACTION TO BE TAKEN AND BAN THESE PEOPLE FROM DOING ANY KIND OF BUSINESS

As I adverted to the IRCTC's promotional add by email, I ordered
for some CDs online, and payment has been made online three
months ago. Till today nothing is delivered to me. Even after sending so many reminders by email to them at order@indiatodaybookclub.com, there is not a single acknowledgement from them.

A packet of C.D's were sent to my address by V.P.P. for Rs.525/ plus VPP chgs were wrongfully sent and accepted .

An intimation of the same was sent from my end and Mr Shubham Jaiswal asked me to return the same E-mail: shubham.jaiswal@indiatodaybookclub.com

The same was sent to Living Media India Ltd by courier vide bill # Z66429995 dt. 8th Jan 08 by DTDC.

It is astonishing that the persons concerned are not able to send a mail for the mails sent from my end for refunding the money.

I have not recieved my order yet..i had placed my order some 50 days back MITBC-WEB-0554770.please look into the same and revert.

Take all the e-mail IDs from this page, and keep sending mail to them compiling about The Great 'INDIA TODAY BOOB CLUB'

http://www.indiatodaygroup.com/contact.php

Just, a mass mail complain until they do something.

Take all the e-mail IDs from this page, and keep sending mail to them compiling about The Great 'INDIA TODAY BOOK CLUB'

http://www.indiatodaygroup.com/contact.php

Just, a mass mail complain until they do something.

I am sorry that after a long unreplied mails to

http://www.indiatodaygroup.com/contact.php

they finally sent me Rs 525/- for the wrong packet sent by me and did not find necessary to send the money I had expended for the courier charges I had spent.

Dear Publisher,

i had applied for a membership vide my letter number 019 c st-2 dated 12 feb 08.no intimation from your office.request intimate present position ofthe case.

I am Ashraf Moideen. A month back I had received an email from IRCTC (irctcpromotions@irctc.co.in ) regarding a offer (Claim your FREE adidas bag & 2 FREE bestsellers ) which promised me 2 CDs, 2 Books and an Adidas Bag for Rs. 199. I had made the payment through Credit Card on 12/3/2008 and the amount has been debited from my Credit Card account. The website had promised me a maximum of 2-3 weeks for delivery of the same but I havent received any of those till now. I fear that I am in a trap and the whole offer is bogus. Please please despatch me the books or kindly for God's sake credit me the amount back to mty account.

Payment made - Order not received

Membership No.: ITBC08460790
Order No.: 0GA080010482

I made payment through credit card on 29-04-08, but till date i have not received the ordered items.

Kindly suggest me when this order will be processed.

dear sir

i orders before some day, yesterday i got my order, but i can not claim my free gift offer, because as in your letter you mentioned how to claim. but your site to log on is not working, so how cum i claim free gift of adidas and holiday voucher

site name : http://offers.indiatodaybookclub.com/greatoffers.htm

there is error, so plese give me quick reply.

shailesh kanani

I dont got the mentioned website to claim free gifts &holiday voucher.The website is -- http://offers.indiatodaybookclub.com/greatoffers.htm

i orders before some day, yesterday i got my order, but i can not claim my free gift offer, because as in your letter you mentioned how to claim. but your site to log on is not working, so how cum i claim free gift of adidas and holiday voucher

site name : http://offers.indiatodaybookclub.com/greatoffers.htm

Rahul Mittal

sir i brout your offers indiatoday book club parcel but there is no adidas bag & holiday voucher how can i get this things i need your help to get this things

Dear Sir,

I am Mandeep Singh and I had ordered an Enclclopedia Jumbo Pack for Rs. 574/- ( including delivery Charges) upon seeing your promotional email. That email had promise an assured Gifts a adidas bag worth Rs 499 and holidays pacakge worth Rs 2990/-. But I was very disapointed to just receive a pack of 3 CD Rom's Only.

The Parcel contained no mention about that promised Gifts.

Honestly Speaking I am very Disappointed and forced to mention that YOU ( INDIA TODAY GROUP )has so far failed to deliver the assured Gifts a adidas bag worth Rs 499 and holidays pacakge worth Rs 2990/.

Its the Responcibility of India Today Group to deliver wat has been promised by them.

Following are the Details of LIVING MEDIA INDIA LIMITED's Invice that I have received.

Invoice No. ORA080029466 DT : 30.05.08
ORDER NO. 0GA080020485

MEMBERSHIP NO. ITBC08476851

I request you to kindly look into the matter and arrange to deliver me the promised Gifts immediatly.

HOPING FOR AN IMMEDIATE ACTION / RESPONSE FROM YOUR SIDE.

THANKING YOU.

MANDEEP SINGH

Sir/Madam,
Today I took delivery of the Books Buddy parcel containing the three CD Britannica set.As per the instruction found inside I tried to log in at the suggested web site to claim my free gifts.But I could not find"greatoffers.htm"there.
Kindly suggest alternative.
Thanking you

i am also a victim of the said book club. i have ordered for encyclopedias. i could receive 3 cds but i am not able to enter into the website which they have given for claiming the free gifts. why am not able to open the website?

D/sir,
Ref: unique no; 194404226B080056154
Membership no: ITBC [protected]
Invoice no: ORB080056154
Paid Rs.699/= to postman and received the three nos.of CD.But there is no scope to claim for free gifts as you have mentioned in your letter which came to me along with the Invoice.

Pratip Kr.Kundu Saha

hi,

i got the india today book club cds, but i didnt get the gift of addidas bag.

my conduct address;
a.p.dinakarab, 9248, lig, tnhb,
ayappakkam, ambattur,
chennai-600077

my conduct no:[protected]

thnaks & Regards
Dinakaran

I am Geno. I had ordered the Enclclopedia Jumbo Pack for Rs. 574/- ( including delivery Charges) upon seeing your promotional email. That email had promise an assured Gifts a adidas bag worth Rs 499 and holidays pacakge worth Rs 2990/-. But I was very disapointed to just receive a pack with just some music Cds which I never had ordered for. Please look into this and do the needful

Hi Support,
I have made numerous complaints about the gift that has been promised to me for becoming a member of book club, not reaching me till date.
My Membership No is ITBC08396178

I have talked to customer support number of times. I have been given complaints no 53340, 0G08054542 –Priya (Customer Support Executive). Today aso when I called, I was told that they will check in their system and will let me know.
Secondly, I have paid by Credit Card (HSBC) for SAAZ CD’s and also was assured a FREE Deluxe Holidays. But till date has not yet received the CD’s or the Holidays, though an amount of Rs.801/- (Monthly Installment) has already been deducted from my account.

I don’t understand, how come a respected organization like India Today can cheat there customers with money. Is it they are making ways to take money from customers, to pay salary to their employess. Its rather shameful.

Regards,
Anirban

I sent a Standard Chartered Bank Cheque of Rs. 2000 (Rs. two thousand only) bearing # 524321 dated [protected]. I don't remember for what purpose it was sent to you. I also have not received any product or acknowledge ment from your side. Since I am not sure for what purpose this cheque was drawn, would you please rerturn the cheque on the following address:

J - 065 Ridgewood Estate, DLF City Phase - IV, Gurgaon - 122 009.

Antcipating the needful action

Sincerely
Chandra Singh/Ashok Singh

Will anyone let me know what our cyber crime department doing in this case? Are the above evidences not enough to ban the website and punish them? I have just received the documents today where I have been asked to send the document through post within 14 days... Now I understand that it's a cyber crime!

samir ved [mailto:samirved@yahoo.co.in]
Sent: Sunday, August 10, 2008 6:47 PM
To: response (ITBC)
Subject: complient - wrong order - wrong job

dear sir,

i am very much disturb that, group like india today doing this type of marketing/sales of there books

without any order - i received vpp of (four books) order no. OGA080048093 dt.23 jun-08 for Rs. 734/- which has been taken by my family member in my absence on 7th august 08.
same packet i am sending back by vpp - with its charges kindly released my amount without delay. i phoned / informed 011 [protected] on 9/08 mr. Fernandez for the same.
please take note in future don't send any item without order. now, i am not interested in club and its membership.
samir ved
advocate, 305 gayatri apartment, nizampura, baroda -390 002 gujarat,
mob. [protected]
p.s. i booked vpp of above books kindly release my my money without any delay.

dear sir

membership no. ITBC08462577
to day one complaint i given for worng delivery - make me payment urgently .

2nd 0N 15TH MAY I GIVEN ORDER FOR India Today Book Club
Exclusive Offer
Pay Rs 499/- & Save over 4990/-

Encyclopedia Britannica jumbo-pack (3 multimedia CD ROMs) worth Rs 1793/- for Rs 499/-

FREE
adidas bag worth Rs 499/-

FREE
exciting holidays worth Rs 2990/-

FREE
1 year BooksBuddy membership worth Rs 300

Send no money now. Option to pay on delivery.
Get Offer

GIVEN ORDER ON 15TH RECEIVED CONFIRMATION AS BELOW, Your Order is : MITBC-WEB-1655299
Thank you for your order.
Please note the above order id. no. for future reference.
Give us 2-3 weeks for processing of your order.
For any Queries :Mail us at response@indiatodaybookclub.com
quoting the above mentioned order id.

NOW, I RECEIVED VPP OF RS. 699/- WITH WRONG ORDER NOS. AND DETAILS- - OFFER IS ONLY FOR RS. 499/- - YOU PEOPLE TAKEN RS. 200/ MORE- PLEASE SEND IT BACK - THIS IS TOTALLY FROUD.- AND NOT GETTING SITE FOR FREE GIFTS - HOW TO CLAIM ? KINDLY SHORT OUT THE MATTER FROM YOUR END - SEND ME MY EXTRA MONEY AND FREE GIFTS IMMEDIATELY - OTHERWISE I HAVE TO MOVE FOR CONSUMER FORM.
THANKS- WAITING FOR REPLY

I too have faced a similar problem where the good have been delivered with a false assurance of a saving through free gift which are not claimable since the web site mention does not exist. Is there legal support in such cases of breach of trust and intention to cheat.

I applied for Britannica encyclopedia online seeing your add which I recd thru email. after getting the letter from the post office about the books arrival, I sent my person with the money to receive it, thinking it will be the same book I had opted for. but unfortunately I had recd sidney shelton book, Mars and venus collide, namesake and how to get from...be. I am unhappy with your deal and when your office was contacted, I was told to return the books. I was also told that the offers which were for the encyclopedia is available for these books too. I was promised some tupperware boxes and surat diamond gift voucher for Rs.5000. don't know if all this is real or to just fool people ! I did not expect this kind of a service from INdia today !

Invoice No.ORA080092614 dt.26/07/08
Membership No.ITBC08499362
UNIQUE No.16315A080092614

I have purchased by VPP a set of four books along with the book there was an offer of free gifts for which i am suppose to log onto the web site:
http:// offers.indiatodaybookclub.com/greatoffers.This site is not opening.How can I claim my free gifts.
my unique no is 148684408A080058361
membership no-ITBC07286844
INVOICE NO-ORA080058361.
PLEASE HELP. THANKS

claim for free gift against unique no.221817408a080075549 uitbc membership no. itbc [protected] invoice no.ora080075549 dated 10th sept.08 not being registered.krishan gopal sharma

dear sir i am a regular member of itbc.i recived your free gift letter.my unique id is 108073125A080065578 invoice no is ORA080065578 and my membership no is ITBC08590731.but in loging process it is in corret.please send correct code.

Dear Sir,
I have received the parcel and paid the VPP money.Now I would request to send the free gift andholiday voucher as per details furnished below:

1 . Unique No.212422507A080080060
2. Membership no.ITBC [protected]
3. Invoice No.ORA [protected]

Regards,
Sarika.

Dear Sir/Madam,

I am Gulappa Hallur and I had ordered an Enclclopedia Jumbo Pack for Rs. 574/- ( including delivery Charges) upon seeing your promotional email. That email had promise an assured Gifts a adidas bag worth Rs 499 and holidays pacakge worth Rs 2990/-. But I was very disapointed to just receive a pack of 3 CD Rom's Only.

The Parcel contained no mention about that promised Gifts.

Honestly Speaking I am very Disappointed and forced to mention that YOU ( INDIA TODAY GROUP )has so far failed to deliver the assured Gifts a adidas bag worth Rs 499 and holidays pacakge worth Rs 2990/.

Its the Responcibility of India Today Group to deliver what has been promised by them.

Following are the Details of LIVING MEDIA INDIA LIMITED's Invice that I have received.

Invoice No. ORA080112918 DT : 28-Sep-08
ORDER NO. 0GA0800100885

MEMBERSHIP NO. ITBC08636753

I request you to kindly look into the matter and arrange the delivers of gifts to me the as promised immediatly.

HOPING FOR AN IMMEDIATE ACTION / RESPONSE FROM YOUR SIDE.

THANKING YOU.

Gulappa Hallur