Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Mobile and Cell Phones Infinix Mobility Infinix gt 10pro
Infinix Mobility

Infinix Mobility review: Infinix gt 10pro

D
Author of the review
7:20 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Infinix Mobile Very bad service from you INFINEX,

I bought Infinex GT 10 pro on September immediately after 15 days find a small speaker issue, give it to service centre but they created new issues because of carelessness or doesn't know the repair maybe.

Struggling from 1.5 months to fix the issue.

To correct one issue another issue created by service centre, no ethics, no value to the customer.

Given to fix speaker issue at SK mobile Bommanahalli service centre, they took 10 days to fix, again it's not received, again I gave for repair then he took 10 more days, they changed speaker but issue not resolved. Again I gave for replacement, he said ok for replacement but he changed mobile display without my knowledge, after that I couldn't insert my handsfree because of bad fitting,

Again I request for replacement, he said ok so I am waiting from Oct 20 to till date but still it's not replaced.

If I call customer care, they will say speak with ASM, if connect him he will not receive call, customer care told will connect back with superior but till now not connected it's todays case, but same case happened 15 days back also they never picked my call again.

Very very worst service by Infinex, you people loosing customer just because of bad service.

And the fact is INFINEX MOBILE COMPANY still not showing any interest to fix their services centre issues.

Pls refer Job number, they just keep on changing every week. If we visit they simply say it's still pending will call you back once we receive, if required you complain against service centre

INJS2023092505215 25th Sep

INJS2023102000167 20th Oct

INJS2023103101691 31st Oct

Claimed loss: 20k

Desired outcome: Replacement needed

View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More Infinix Mobility reviews & complaints

Infinix Mobility - substandard phone 78
Infinix Mobility - blocking of a stolen infinix zero 3 phone 4
Infinix Mobility - infinix note 3 1
Infinix Mobility - infinix zero 4 screen pixel issue or screen burn 2
Infinix Mobility - infinix hote note
Infinix Mobility - infinix hot s3 display problems
Infinix Mobility - infinix 603/ unavailability of the part
Infinix Mobility - poor software update and phone often deletes my contacts
Infinix Mobility - infinix note 2
Infinix Mobility - hot 4 pro
View all Infinix Mobility reviews and complaints

  1. Infinix Mobility Contacts

  2. Infinix Mobility phone numbers
    +254 717 446 052
    +254 717 446 052
    Click up if you have successfully reached Infinix Mobility by calling +254 717 446 052 phone number 68 68 users reported that they have successfully reached Infinix Mobility by calling +254 717 446 052 phone number Click down if you have unsuccessfully reached Infinix Mobility by calling +254 717 446 052 phone number 30 30 users reported that they have UNsuccessfully reached Infinix Mobility by calling +254 717 446 052 phone number
    39%
    Confidence score
    Customer Service
    +254 716 400 500
    +254 716 400 500
    Click up if you have successfully reached Infinix Mobility by calling +254 716 400 500 phone number 39 39 users reported that they have successfully reached Infinix Mobility by calling +254 716 400 500 phone number Click down if you have unsuccessfully reached Infinix Mobility by calling +254 716 400 500 phone number 13 13 users reported that they have UNsuccessfully reached Infinix Mobility by calling +254 716 400 500 phone number
    50%
    Confidence score
    Luthuli
    +254 702 133 888
    +254 702 133 888
    Click up if you have successfully reached Infinix Mobility by calling +254 702 133 888 phone number 5 5 users reported that they have successfully reached Infinix Mobility by calling +254 702 133 888 phone number Click down if you have unsuccessfully reached Infinix Mobility by calling +254 702 133 888 phone number 2 2 users reported that they have UNsuccessfully reached Infinix Mobility by calling +254 702 133 888 phone number
    43%
    Confidence score
    Meru
    +254 728 116 767
    +254 728 116 767
    Click up if you have successfully reached Infinix Mobility by calling +254 728 116 767 phone number 5 5 users reported that they have successfully reached Infinix Mobility by calling +254 728 116 767 phone number Click down if you have unsuccessfully reached Infinix Mobility by calling +254 728 116 767 phone number 4 4 users reported that they have UNsuccessfully reached Infinix Mobility by calling +254 728 116 767 phone number
    11%
    Confidence score
    Nyeri
    +254 704 433 444
    +254 704 433 444
    Click up if you have successfully reached Infinix Mobility by calling +254 704 433 444 phone number 6 6 users reported that they have successfully reached Infinix Mobility by calling +254 704 433 444 phone number Click down if you have unsuccessfully reached Infinix Mobility by calling +254 704 433 444 phone number 8 8 users reported that they have UNsuccessfully reached Infinix Mobility by calling +254 704 433 444 phone number
    Mombasa
    +254 706 188 199
    +254 706 188 199
    Click up if you have successfully reached Infinix Mobility by calling +254 706 188 199 phone number 12 12 users reported that they have successfully reached Infinix Mobility by calling +254 706 188 199 phone number Click down if you have unsuccessfully reached Infinix Mobility by calling +254 706 188 199 phone number 3 3 users reported that they have UNsuccessfully reached Infinix Mobility by calling +254 706 188 199 phone number
    60%
    Confidence score
    Eldoret
    +254 705 618 555
    +254 705 618 555
    Click up if you have successfully reached Infinix Mobility by calling +254 705 618 555 phone number 6 6 users reported that they have successfully reached Infinix Mobility by calling +254 705 618 555 phone number Click down if you have unsuccessfully reached Infinix Mobility by calling +254 705 618 555 phone number 3 3 users reported that they have UNsuccessfully reached Infinix Mobility by calling +254 705 618 555 phone number
    33%
    Confidence score
    Nakuru
    +254 701 616 050
    +254 701 616 050
    Click up if you have successfully reached Infinix Mobility by calling +254 701 616 050 phone number 12 12 users reported that they have successfully reached Infinix Mobility by calling +254 701 616 050 phone number Click down if you have unsuccessfully reached Infinix Mobility by calling +254 701 616 050 phone number 8 8 users reported that they have UNsuccessfully reached Infinix Mobility by calling +254 701 616 050 phone number
    20%
    Confidence score
    Kisumu
    More phone numbers
  3. Infinix Mobility emails
  4. Infinix Mobility address
    5th Floor, Smart Complainphone Carlcare Service Centre, Cardinal Otunga Plaza, Kaunda Street, Nairobi, Nextto City Hall, Kenya
  5. Infinix Mobility social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Infinix Mobility Category
Infinix Mobility is ranked 32 among 139 companies in the Mobile and Cell Phones category
#30 Sealed Air Sealed Air #31 GreatCall / Jitterbug GreatCall / Jitterbug #32 Infinix Mobility Infinix Mobility #33 Ufone Ufone #34 Cash Crusaders Cash Crusaders
Infinix Mobility Alternatives
ZTE 12 reviews Sahivalue.com 4 reviews BuySPRY.com 18 reviews Credo Mobile 19 reviews iSmart 7 reviews