Intermix
Reviews and Complaints

As I sit down to share my thoughts on Intermix, I can't help but feel a sense of disappointment lingering in the air. The reviews I've come across paint a vivid picture of customer experiences that have left much to be desired. From misleading product information to unresponsive customer service, the journey through Intermix seems fraught with challenges.

One reviewer shared a disheartening tale of preordering a dress only to receive a garment made of a different fabric, a far cry from the promised linen blend. The struggle to secure a refund amidst a web of delays and misinformation is a narrative that echoes through multiple reviews.

Another customer expressed frustration over a shoe order that went awry, leading to a prolonged wait for a refund that never seemed to materialize. The lack of transparency and accountability in handling such issues speaks volumes about the company's commitment to its patrons.

As I delve deeper into these accounts of discontent, I can't help but empathize with those who have felt let down by Intermix. The essence of any business lies in its ability to forge trust and deliver on promises, yet here we find a trail of broken expectations and unmet standards.

In the realm of online shopping where convenience and reliability reign supreme, the shadows cast by such experiences can linger long after the transactions have ended. It serves as a stark reminder that behind every purchase lies a story, and in the case of Intermix, these stories seem tinged with regret and disillusionment.

So, to those who tread the path of virtual aisles in search of style and substance, I offer a word of caution. Let the reviews be your guide, let the experiences of others illuminate the road ahead. For in the world of retail, where choices abound and options flourish, the true measure of a brand lies not in its products alone but in the trust it instills in those who choose to journey with it.

I was so excited to get my hands on a dress from Intermix that I preordered it on 14/12. However, it took a whole month for the item to arrive, and to my dismay, I found out that the fabric was different than what was advertised. I was expecting a "linen blend fabric," but instead, I received a 100% cotton garment. To make matters worse, I paid a lot more for the dress because of the supposed fabric quality. I could have easily bought a similar cotton dress locally for almost half the price.

I reached out to Intermix to arrange a refund, but all I got was a response telling me to wait while they investigate the matter. It's frustrating that such a simple issue is taking so long to resolve. I mean, how hard can it be to issue a refund for a product that was not as described?

What's even more concerning is that the incorrect information is still on their website, which could potentially mislead other customers. It's disappointing to see a company that prides itself on quality and customer service fall short in such a significant way. I hope they can rectify this issue soon and improve their communication with customers.

I recently made a purchase at Intermix (intermixonline.com) and I must say, I am not impressed. I bought a blazer for $179, thinking it was a "final sale" item and that the price wouldn't go down any further. But to my surprise, the very next day, Intermix reduced the price to $129 PLUS 50% off and free shipping! That means I paid a whopping $114.50 more than what I should have paid. I was really disappointed and felt like I was being played with.

So, I decided to reach out to their customer service and asked them to match the price and offer me a store credit since I hadn't even opened the box yet. But guess what? They refused to do so, citing that it was a final sale item. I was really frustrated and wrote back to them twice, explaining how misleading it was, but they never replied back. This is really bad customer service, and I wouldn't recommend anyone to shop at Intermix.

To make matters worse, their "Stylists" are a joke! They just find items that I have already found and seen. They recommend items without even knowing my style preferences as a customer. It's really disappointing to see such a lack of effort and attention to detail from a company that claims to be a fashion expert.

Overall, I had a really bad experience shopping at Intermix. Their prices are not transparent, and their customer service is terrible. I would advise anyone looking to shop for fashion items to look elsewhere.

I recently had an experience with Intermix that left me feeling quite disappointed. I decided to order a swimsuit from their website and opted for overnight shipping, as I needed it for an upcoming event. The website did mention a 48-hour processing time, but I assumed that meant my item would still arrive within 24 hours of processing. However, that was not the case.

After waiting for five days, my item still hadn't arrived. I decided to call customer service to inquire about the delay and request a refund for the $35 overnight shipping fee I had paid. To my surprise, the online sales associate I spoke to was quite rude and unhelpful. When I asked to speak to a manager, I was met with the same attitude.

The manager I spoke to was even worse. Not only did they refuse to refund my shipping fee, but they also told me not to shop with them again. I couldn't believe the level of disrespect and unprofessionalism I was experiencing. It was truly disgusting.

In the end, I decided to return the swimsuit because of the treatment I received from Intermix. The fact that they were willing to lose a customer over a $35 shipping fee is mind-boggling to me. I would never recommend this company to anyone and will be sure to spread the word about my terrible experience.

I recently became a customer of Intermix and was excited to receive an initial discount by adding my email to their list. However, I was disappointed when I never received the discount code, even after checking my spam folder. I had to reach out to customer service to follow up on it.

Despite this initial setback, I decided to make a purchase online. I found a shirt that I loved, which was originally priced at $350 but was on sale for 40% off. I was thrilled to get such a great deal on a high-end item.

Unfortunately, my excitement was short-lived. A few days later, I received the wrong shirt and size in the mail. The shirt was all wrinkled up and poorly presented in a UPS envelope with a flimsy piece of tissue paper wrapped around it. I was extremely disappointed with the presentation, especially considering the high prices that Intermix charges for their clothing.

I immediately called customer service to try and rectify the situation. However, I was told that I had to purchase the shirt again online and that they couldn't simply correct the mistake and send me the right one. This was frustrating, especially since I had already spent almost $200 on the shirt. I expected a higher level of service and attention to detail from a retailer like Intermix.

To make matters worse, the customer service representative blamed the mistake on the Santa Monica store and suggested that a "clerk" must have mixed up the orders. They also told me to call back the next day, which seemed like a completely unnecessary step for a high-end retailer that specializes in online purchases.

Overall, I was extremely disappointed with my experience with Intermix. The poor service, overpriced clothing, and terrible experience of receiving the wrong item have left a bad taste in my mouth. I will be returning the wrong shirt and will not be shopping at Intermix again.

So, I bought this necklace from Intermix, and they sent me the wrong one. I called up customer service and they said I could go to a store to exchange it. They also said they would give me a 10% discount for the inconvenience. I went to the store the next day, but they said they had to return the wrong necklace and issue me a credit. When I got the credit, I saw that they took away the discount they had given me. I called customer service to complain, but they were really rude and said they don't give discounts for exchanges. I tried to explain that it was their mistake, but they didn't care. I was on hold for 15 minutes and then talked to a supervisor named Eden, who said they couldn't give me the discount back. She offered me a 15% coupon for a future purchase, but I have to spend more money to get the discount back. It's like they're punishing me for their mistake! It's so frustrating!